Out of the Gutter Property Cleaning & Maintenance Solutions
4.9 out of 5 based on
625 reviews and feedback
Trusted Trader since 2009
Out of the Gutter Property Cleaning & Maintenance Solutions
Waratah, The Street, BawdeswellDereham
NR20 4RT
01362 688580
07801 009 328
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Member Categories and Services
Property Maintenance, Guttering Services, Roof Cleaning, Pressure Washing, Conservatory Cleaning, Commercial Cleaning Services, Solar Panel Cleaning, Drain Surveying, Groundworks, Garden Clearance, Pest & Vermin Control, Window Cleaners, Fencing, Skip HireImages and Photographs
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Business Information
Welcome to Out of the Gutter 2025–2026
Your trusted property maintenance and exterior cleaning specialists since 2008.
We are proud to be SMAS Worksafe and SSiP accredited, with fully trained IPAF-licensed operatives for safe access solutions up to 20m. Serving customers across Norfolk and Suffolk, we continue to expand our services to meet the growing needs of homes, heritage buildings, commercial sites, and industrial properties.
Our Core Services
GutterVac clearance and repairs
Rainwater system replacements (plastic, powder-coated aluminium, and cast iron)
100% pure-water extended-pole cleaning for conservatories, glass canopies, facades, signage, and more — providing a longer-lasting clean
Solar panel cleaning and protection
Pressure washing & hard-surface treatments
Roof moss clearance with proven treatment systems
Pest and bird-control solutions
Drainage, soakaway investigations, and clearance
Grounds-maintenance contracts
Fencing installations & repairs
Safe high-level access via qualified IPAF operators
Bespoke work for heritage and specialist buildings
Customer skip hire at preferred rates for safe, compliant disposal of waste
Additional or combined services are available on request.
Seasonal promotions may apply to multi-service packages from a single quotation (T&Cs apply).
Trusted and Reviewed
Out of the Gutter is registered with the Norfolk County Council Trusted Trader Scheme, where you can read genuine customer reviews and share your own feedback. Every review strengthens our team and helps us continue delivering the high standards our customers rely on.
Proud to Serve Our Community
Your support enables us to remain a strong, family-run business providing reliable services to:
• Residential homeowners and tenants
• Commercial and industrial sites
• Agricultural and estate management
• Local landmarks and signature heritage buildings
If you’re unsure whether we can help, ask - we’re always happy to advise.
Send your enquiry here.
We look forward to serving you soon.
Kindest regards,
Rafe & Claire Kirkcaldy
Out of the Gutter – Property Cleaning & Maintenance Solutions
NEVER OUT OF REACH
T: 01362 688580 M: 07801 009328 E: ask@outofthegutter.co.uk
W: www.outofthegutter.co.uk
Public Liability, Employers’ Liability & Product Liability Insurance: £5 million
Your trusted property maintenance and exterior cleaning specialists since 2008.
We are proud to be SMAS Worksafe and SSiP accredited, with fully trained IPAF-licensed operatives for safe access solutions up to 20m. Serving customers across Norfolk and Suffolk, we continue to expand our services to meet the growing needs of homes, heritage buildings, commercial sites, and industrial properties.
Our Core Services
GutterVac clearance and repairs
Rainwater system replacements (plastic, powder-coated aluminium, and cast iron)
100% pure-water extended-pole cleaning for conservatories, glass canopies, facades, signage, and more — providing a longer-lasting clean
Solar panel cleaning and protection
Pressure washing & hard-surface treatments
Roof moss clearance with proven treatment systems
Pest and bird-control solutions
Drainage, soakaway investigations, and clearance
Grounds-maintenance contracts
Fencing installations & repairs
Safe high-level access via qualified IPAF operators
Bespoke work for heritage and specialist buildings
Customer skip hire at preferred rates for safe, compliant disposal of waste
Additional or combined services are available on request.
Seasonal promotions may apply to multi-service packages from a single quotation (T&Cs apply).
Trusted and Reviewed
Out of the Gutter is registered with the Norfolk County Council Trusted Trader Scheme, where you can read genuine customer reviews and share your own feedback. Every review strengthens our team and helps us continue delivering the high standards our customers rely on.
Proud to Serve Our Community
Your support enables us to remain a strong, family-run business providing reliable services to:
• Residential homeowners and tenants
• Commercial and industrial sites
• Agricultural and estate management
• Local landmarks and signature heritage buildings
If you’re unsure whether we can help, ask - we’re always happy to advise.
Send your enquiry here.
We look forward to serving you soon.
Kindest regards,
Rafe & Claire Kirkcaldy
Out of the Gutter – Property Cleaning & Maintenance Solutions
NEVER OUT OF REACH
T: 01362 688580 M: 07801 009328 E: ask@outofthegutter.co.uk
W: www.outofthegutter.co.uk
Public Liability, Employers’ Liability & Product Liability Insurance: £5 million
Reviews and Feedback
4.9 out of 5 based on
625 reviews.
Order by:
15th April 2024Value of Products/Services or Work Performed: £1 - £1000
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Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
1)Gutters cleaned and roof of Conservatory well cleaned by Ralf
2)Patio and paving scrubbed
2)Patio and paving scrubbed
MRS M M MARTIN
15th April 2024Value of Products/Services or Work Performed: £1 - £1000
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We were absolutely delighted with the service that was offered. What to us seemed to be an insurmountable problem without scaffolding was solved by your excellent employee. The amount that was charged seemed to be out of line with the work that was done. We mean that we would have been extremely happy to pay twice what was quoted and still feel that we got excellent service at an excellent price. We will certainly call on you again and will recommend you to our friends and neighbours. without reservation.
15th April 2024Value of Products/Services or Work Performed: £1 - £1000
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I contacted Out of the Gutter about repairing and cleaning out the guttering at mum's house. I hadn't given them the precise address but Rafe figured it out from Streetview as part of preparing the quote. So we booked them in.
On the morning of the job, I discovered a problem with a seriously blocked drain and so messaged Rafe about it while he was en route. He had no issues adding this to the job and had exactly what was needed to sort this for us as well.
I found him friendly and professional, clearly with a lot of knowledge. He did a very good job and cleaned up after both himself and (more to the point) us.
Yes, I hope to use again at some point in the future and would certainly recommend.
On the morning of the job, I discovered a problem with a seriously blocked drain and so messaged Rafe about it while he was en route. He had no issues adding this to the job and had exactly what was needed to sort this for us as well.
I found him friendly and professional, clearly with a lot of knowledge. He did a very good job and cleaned up after both himself and (more to the point) us.
Yes, I hope to use again at some point in the future and would certainly recommend.
Jonathan Purle
15th April 2024Value of Products/Services or Work Performed: £5001 - £25,000
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Rafe and his team are one of the best suppliers we have worked with. They are always prompt with quotes, their work is always excellent, we have a monthly garden maintenance with them and they also look after all of our workshop guttering as well as many other things they have done i.e. fitting a new soak away, cleaning our cladding, no job is a problem and if they cannot do it they are always happy, if then can, to recommend another supplier.
All of the team are so professional and always have a smile on their face and are a pleasure to work with.
All of the team are so professional and always have a smile on their face and are a pleasure to work with.
Jayne Powell
9th February 2024Value of Products/Services or Work Performed: £1 - £1000
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Gutter cleaning.
9th February 2024Value of Products/Services or Work Performed: £1001 - £5000
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New guttering and down pipes, front and back of the property. Removal of old gutters.
I normally don't take the time to write a review, however Out of the Gutter provided such a fantastic service at such a fair price, I think they deserve the praise.
From the first phone call seeking a quotation, I knew we'd found the right business for the job.
We live a very old property, where half the gutters needed rise brackets and the other half needed the guttering to be screwed onto facias. To make things more complicated, we have a multi-level garden, a porch and a conservatory that made access difficult.
We always get several quotes when we're scoping out a job. The other quotes involved the use of expensive scaffolding and multiple days labour. Rafe Kirkcaldy from Out of the Gutter explained clearly how he was going to get the job done without the need for scaffolding, in a single day, making his quote the best by far.
When the day arrived to do the work, Rafe absolutely delivered on his plan. Removing the old guttering and replacing with the new within the single day. Since then we've had some downpours and the new guttering is working perfectly. But it wasn't just the quality of work that impressed us. Rafe is a lovely guy, very easy to get along with, honest and hardworking and went the extra mile by being clean, tidy and treating our old house with respect (even go as far as taking a tin of paint from me to touch up where the old screws and brackets had been in the walls). He cleared out my front path drain and even swept my driveway!
Great work, Rafe. We'll definitely be in touch the next time we need some work done. I won't even bother getting quotes from other companies going forward.
I normally don't take the time to write a review, however Out of the Gutter provided such a fantastic service at such a fair price, I think they deserve the praise.
From the first phone call seeking a quotation, I knew we'd found the right business for the job.
We live a very old property, where half the gutters needed rise brackets and the other half needed the guttering to be screwed onto facias. To make things more complicated, we have a multi-level garden, a porch and a conservatory that made access difficult.
We always get several quotes when we're scoping out a job. The other quotes involved the use of expensive scaffolding and multiple days labour. Rafe Kirkcaldy from Out of the Gutter explained clearly how he was going to get the job done without the need for scaffolding, in a single day, making his quote the best by far.
When the day arrived to do the work, Rafe absolutely delivered on his plan. Removing the old guttering and replacing with the new within the single day. Since then we've had some downpours and the new guttering is working perfectly. But it wasn't just the quality of work that impressed us. Rafe is a lovely guy, very easy to get along with, honest and hardworking and went the extra mile by being clean, tidy and treating our old house with respect (even go as far as taking a tin of paint from me to touch up where the old screws and brackets had been in the walls). He cleared out my front path drain and even swept my driveway!
Great work, Rafe. We'll definitely be in touch the next time we need some work done. I won't even bother getting quotes from other companies going forward.
6th February 2024Value of Products/Services or Work Performed: £1 - £1000
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We had our roof and gutter cleaned several years ago and we were happy with the services as well as the communications, so when we had some issues with the gutter (wear and tear), we did not hesitate contacting them again and the response was so quick that it was dealt within that day. Highly recommended!
Anna Bella
5th February 2024Value of Products/Services or Work Performed: £1 - £1000
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Guttering and downpipes cleaned. Also the conservatory. Workman arrived at the agreed time. He was courteous and efficient. Work was carried out to my satisfaction. Pleased with the result.
26th January 2024Value of Products/Services or Work Performed: £1 - £1000
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This company is brilliant, very friendly and professional with excellent communication and punctuality. I have had one downpipe completely cleared by these guys and also gutters fixed and cleaned on another part of my house. They provide photos of before and after. I feel very safe having them helping us with our home and they are very polite and friendly.
Steph
24th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Gutter clearing on house and garage.
18th January 2024Value of Products/Services or Work Performed: £1 - £1000
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A couple of guttering repairs - very good, knowledgeable and prompt
Edwin Pearson
16th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Gutters, soffits and fascia cleaning. I have now used this trader twice and have found the service very good. I would recommend Out of the Gutter to my friends.
16th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Gutters cleared and cleaned.
Very professional and friendly company.
Did a good job and provided photos to prove it.
Very professional and friendly company.
Did a good job and provided photos to prove it.
richard
15th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Cleaning of gutters.
Was performed very professionally. Arrived promptly, explained what was going to be done and carried out the job thoroughly. Took photos to show me how badly chocked the gutters were with debris from trees, and then after particularly where I could not see. The difference was amazing. I highly recommend this company. very polite, friendly, good workers, and do a thorough job.
Was performed very professionally. Arrived promptly, explained what was going to be done and carried out the job thoroughly. Took photos to show me how badly chocked the gutters were with debris from trees, and then after particularly where I could not see. The difference was amazing. I highly recommend this company. very polite, friendly, good workers, and do a thorough job.
15th January 2024Value of Products/Services or Work Performed: £1 - £1000
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It was a very efficient job carried out and all the gutters worked perfectly after the cleaning was carried out. The standard of work was fantastic, I have used out of the gutter for 3 years now and have always been very happy with the work they carry out. Nothing is to much trouble for them and I definitely recommend them for carrying out any gutter cleaning.
Fraser Morrison
15th January 2024Value of Products/Services or Work Performed: £1 - £1000
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All gutters on the house and outbuilding were cleared and cages fitted at the top of downpipes. Photos were taken of every gutter after cleaning. The job was carried out very thoroughly.
The company was very professional, providing upfront costs, respectful of property and left everything tidy.
I would not hesitate to use Out of the Gutter in the future.
The company was very professional, providing upfront costs, respectful of property and left everything tidy.
I would not hesitate to use Out of the Gutter in the future.
Sara Kenyon
15th January 2024Value of Products/Services or Work Performed: £1 - £1000
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The guys did a fantastic job, and left the place clean and tidy. They found that a section of roof did not require any bird comb and let me know, which saved us some money. They are honest as well as friendly and professional. I will certainly use them again in the future. Highly recommended!
Laura
15th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Very polite, respectful tradesman. They clean up after nothing is too much trouble! Great value for money! Will always use them now!
Emma Germing
15th March 2023Value of Products/Services or Work Performed: £1 - £1000
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Both front and rear of the property had Gutter Vac domestic cleaned, including 100% pure water wash down, plus the large conservatory gutters to the rear plus cleaning roof and sides and fall pipe. I found both workmen pleasant and polite and worked very clean and cleared up after. The work was completed in a morning and the gutters and facia boards front and back of the property looked like new again. I would certainly recommend this company to anyone.We are both pensioners so you can understand having honest reliable workmen to do any work like “ Out of the Gutter “ is a good find. Many thanks to all involved....
Jim Tyree
2nd March 2023Value of Products/Services or Work Performed: £1 - £1000
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5*