Out of the Gutter Property Cleaning & Maintenance Solutions
4.9 out of 5 based on
601 reviews and feedback
Trusted Trader since 2009
Out of the Gutter Property Cleaning & Maintenance Solutions
Waratah, The Street, BawdeswellDereham
NR20 4RT
01362 688580
07801 009 328
 |  |  |
Member Categories and Services
Property Maintenance, Guttering Services, Gutter Cleaning, Pressure Washing, Conservatory Cleaning, Roof Cleaning, Commercial Cleaning Services, Domestic Cleaning Services, Drain Unblocking, Groundworks, Garden Clearance, Exterior Painting, Solar Panel Cleaning, Grounds MaintenanceImages and Photographs
Select any image to see a larger version.
Business Information
Welcome to Out of the Gutter 2025 —your trusted property maintenance and cleaning experts since 2008. We proudly hold SMAS Worksafe and SSiP accreditations, along with IPAF licensing for safe operations up to 20m in height.
Serving various places in Norfolk and Suffolk, we now offer an expanded range of external property maintenance services, including solar panel cleaning and protection, as well as specialist bespoke work for heritage buildings, such as churches.
We specialise in:
GutterVac cleaning and repairs
Replacement rainwater systems, including plastic, powder-coated aluminium, and cast iron
100% pure water extended pole cleaning solutions for conservatories, glass canopies, facades, signage, and more – cleaner for longer
Pressure washing and hard surface treatment
Roof moss clearance with proven treatments
Pest control solutions, including bird pest control
Regular contracts for grounds maintenance
Drain clearance and soak-away services
Fencing installation
Qualified and licensed IPAF staff for safe access solutions beyond standard ladder height
Additional services available on request
Limited seasonal promotions available for multi or combined services taken from one valid quotation - (T&C's apply)
Out of the Gutter is proudly registered with the Norfolk County Council Trusted Trader scheme, where you can read our customer reviews and leave feedback. We value every review as it helps us improve our services and motivates our hardworking team.
Your support helps us build a thriving and much-needed local business. We deliver the best domestic property maintenance solutions for homeowners, tenants, and the public's favorite signature buildings, including heritage buildings and many commercial and industrial properties.
Ask us if we can help; send us an enquiry here.
We look forward to serving you soon!
Kindest regards,
Rafe & Claire Kirkcaldy
Out of the Gutter Property Cleaning & Maintenance Solutions
T | 01362 688580 | M 07801009328 E |ask@outofthegutter.co.uk
| www.outofthegutter.co.uk
Public and Employers’ Liability and Product Liability Insurance to the value of £5m
Serving various places in Norfolk and Suffolk, we now offer an expanded range of external property maintenance services, including solar panel cleaning and protection, as well as specialist bespoke work for heritage buildings, such as churches.
We specialise in:
GutterVac cleaning and repairs
Replacement rainwater systems, including plastic, powder-coated aluminium, and cast iron
100% pure water extended pole cleaning solutions for conservatories, glass canopies, facades, signage, and more – cleaner for longer
Pressure washing and hard surface treatment
Roof moss clearance with proven treatments
Pest control solutions, including bird pest control
Regular contracts for grounds maintenance
Drain clearance and soak-away services
Fencing installation
Qualified and licensed IPAF staff for safe access solutions beyond standard ladder height
Additional services available on request
Limited seasonal promotions available for multi or combined services taken from one valid quotation - (T&C's apply)
Out of the Gutter is proudly registered with the Norfolk County Council Trusted Trader scheme, where you can read our customer reviews and leave feedback. We value every review as it helps us improve our services and motivates our hardworking team.
Your support helps us build a thriving and much-needed local business. We deliver the best domestic property maintenance solutions for homeowners, tenants, and the public's favorite signature buildings, including heritage buildings and many commercial and industrial properties.
Ask us if we can help; send us an enquiry here.
We look forward to serving you soon!
Kindest regards,
Rafe & Claire Kirkcaldy
Out of the Gutter Property Cleaning & Maintenance Solutions
T | 01362 688580 | M 07801009328 E |ask@outofthegutter.co.uk
| www.outofthegutter.co.uk
Public and Employers’ Liability and Product Liability Insurance to the value of £5m
Reviews and Feedback
4.9 out of 5 based on
601 reviews.
Order by:
22nd October 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Gutters & solar panels cleaned.
Patricia Allan
22nd October 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Repair of gutter in difficult to get to location. Plus gutter cleaning.
Fast response and excellent jobs done. Even included cleaning the conservatory gutter while they were here. Very friendly and helpful staff.
I have used them three times over many years.
Fast response and excellent jobs done. Even included cleaning the conservatory gutter while they were here. Very friendly and helpful staff.
I have used them three times over many years.
Robert Goodyer
22nd October 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Clear out and clean roof guttering and facial boards.
Very quick response, very friendly and clean working .
Explained what was being done and great to see the before and after photos.
Price seemed reasonable for work done.
Very quick response, very friendly and clean working .
Explained what was being done and great to see the before and after photos.
Price seemed reasonable for work done.
Ken Abnett
22nd October 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Gutter cleaning
Patio wash/clean
Conservatory cleaning - exterior
Patio wash/clean
Conservatory cleaning - exterior
4th June 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Gutter cleaning & maintenance. Have used this firm for many years & always get excellent service & results
geoff rimmer
3rd June 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
We have had 2 banks of solar panels cleaned on a 6 monthly basis and on each occasion the work was excellent.
1st June 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Following an emergency call to fix a downpipe that had detached, which was dealt with very quickly, I booked to have all the gutters cleaned and fixed where needed. This work was done to an excellent standard, arriving on time and the work carried out thoroughly, with before and after photos.
I highly recommend.
I highly recommend.
Trish
31st May 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Very good work. Friendly staff. Punctual and efficient.
David
31st May 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
All gutters cleaned and a few minor repairs made - excellent service and we’d thoroughly recommend!
Murphy
30th May 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Gutter & window clean. Polite & efficient team arrived on time and left our rather neglected white guttering looking like new! Also cleaned the roof lantern and roof dormers, also looking spick & span.
Excellent, highly recommended.
Excellent, highly recommended.
30th May 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
We email and they replied promptly. They booked us in. They came and did the job requested.. They sorted. They explained. They went. We were happy. Story ends x
Wayne smith
30th May 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Gutters cleared and patio and external stairs pressure-washed.
I have used Out of the Gutter several times. I have always been satisfied with the service they provide. Rafe and his team are a delight.
I have used Out of the Gutter several times. I have always been satisfied with the service they provide. Rafe and his team are a delight.
Carol Lunney
30th May 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Excellent quality of work.
Polite and efficient staff.
Polite and efficient staff.
16th April 2024Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
The roof of my house was infested with moss and lichen which was blocking the gutters and also infesting my conservatory roof.The team arrived on the day they said and worked tirelessly to remove the moss and then apply treatment so it wouldn't recur for several years.
The team was polite and very hard working and the end result is excellent.
The team was polite and very hard working and the end result is excellent.
Jeff Vergerson
15th April 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Communicated well, gave a clear written quote, turned up on time and actually cleaned our porch at no charge as a first time customer.
S Lee
15th April 2024Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Rafe and his team look after our gutters periodically and keep our lawns cut throughout the growing season. They are all a pleasure to work with. Reliable, honest and hard working - and they do excellent work. I have no hesitation in recommending them.
Jon
15th April 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
1)Gutters cleaned and roof of Conservatory well cleaned by Ralf
2)Patio and paving scrubbed
2)Patio and paving scrubbed
MRS M M MARTIN
15th April 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
We were absolutely delighted with the service that was offered. What to us seemed to be an insurmountable problem without scaffolding was solved by your excellent employee. The amount that was charged seemed to be out of line with the work that was done. We mean that we would have been extremely happy to pay twice what was quoted and still feel that we got excellent service at an excellent price. We will certainly call on you again and will recommend you to our friends and neighbours. without reservation.
15th April 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I contacted Out of the Gutter about repairing and cleaning out the guttering at mum's house. I hadn't given them the precise address but Rafe figured it out from Streetview as part of preparing the quote. So we booked them in.
On the morning of the job, I discovered a problem with a seriously blocked drain and so messaged Rafe about it while he was en route. He had no issues adding this to the job and had exactly what was needed to sort this for us as well.
I found him friendly and professional, clearly with a lot of knowledge. He did a very good job and cleaned up after both himself and (more to the point) us.
Yes, I hope to use again at some point in the future and would certainly recommend.
On the morning of the job, I discovered a problem with a seriously blocked drain and so messaged Rafe about it while he was en route. He had no issues adding this to the job and had exactly what was needed to sort this for us as well.
I found him friendly and professional, clearly with a lot of knowledge. He did a very good job and cleaned up after both himself and (more to the point) us.
Yes, I hope to use again at some point in the future and would certainly recommend.
Jonathan Purle
15th April 2024Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Rafe and his team are one of the best suppliers we have worked with. They are always prompt with quotes, their work is always excellent, we have a monthly garden maintenance with them and they also look after all of our workshop guttering as well as many other things they have done i.e. fitting a new soak away, cleaning our cladding, no job is a problem and if they cannot do it they are always happy, if then can, to recommend another supplier.
All of the team are so professional and always have a smile on their face and are a pleasure to work with.
All of the team are so professional and always have a smile on their face and are a pleasure to work with.
Jayne Powell