HGS Plumbing & Heating Limited

Replacement of part for ball cock valve in cold water tank to cure loud noise on refilling. Washer replaced in kitchen tap. The work was done promptly and very successfully. Our loft is not easy to access and contains loose insulation material which is difficult to deal with but despite this the work was completed with great efficiency and good humour. I would thoroughly recommend this company.

Had all pipes changed upstairs, 2 radiators replaced and 1 radiator fitted, new pipes downstairs I had all pipes replaced upstairs (due to previous plumber putting wrong size in), 3 new radiators and new pipes downstairs, I have lived in this property for 4 years and had on and off heating in that time, HGS plumbing came and fixed the problem quick and professionally... I''ve been messed about for so long but these guys have finally resolved the problem! Billy was brilliant!! He was fab with the kids, he was tidy, swift and got the job done... no messing about! Couldn''t recommend these guys enough! 5* service

A large new towel rail radiator in bathroom and a boiler service Always extremely prompt, efficient, friendly and helpful; offering lots of options, explaining the outcomes of each in detail. They are also keen not to cause any unnecessary expenses for you, which is much appreciated!

Leaking valve on hot water cylinder I have used HGS probably 3 times in the last few years. I have never dealt with any firm that is so helpful, professional and customer-centred. The phone is answered promptly and politely. Every effort is made to get an engineer to the property as soon as possible. Even on the odd occasion when the phone is busy, the automated system tells you where you are in the queue instead of listening to the usual drivel of "your call is important to us.." which you know is not true and still leaves you hanging on wondering whether you will be connected in the next minute or two or in the next 6 hours.

The engineers are polite and friendy, they do an expert job and there is no mess. The firms charges are reasonable and competitive and importantly they deliver value to the customer.

If you don''t take any notice of this reference you have only yourself to blame.

Heating system was tripping RCD due to fault Awesome, honest, reliable, fairly priced and saved my bacon when my pregnant wife was home alone with our 3yo toddler, due to me working away, and the heating decided to breakdown :-/ at short notice, the HGS engineer went above and beyond to get to my wife and sort out the problem, can''t thank you enough! :-) A*******

Plumbing repairs. Have also had boiler repairs and service done. Have had work done by HGS several times. They are always responsive, efficient, and get the job done properly. And they are friendly to boot!
I thoroughly recommend them.

Boiler service and new mid position valve fitted. Very helpful and polite. Would definitely recommend HGS to my friends and family.

New boiler installation and re-piping gas supply. I can''t speak highly enough of these guys. Our boiler broke completely and they were the only company that made sure we didn''t have to wait a month without hot water and heating. The advice they gave us about the new boiler was very informative and helpful. When it came to installation, two engineers arrived promptly at 8am and started work immediately. Even when problems arose (old house, bad pipework) they solved the issue against the odds and got everything sorted by the end of the day. They were friendly and cleaned up after the work was complete. I''m really impressed with the new boiler, works like a dream, super efficient and actually heats the house properly! Thanks HGS - will recommend you to my friends.

I had a leak in a kitchen pipe which was getting worse and after phoningHGS Plumbing and Heating they sent someone round in half a hour to stop the leak and then just 2 days later arranged to come and finish the work, speedy, friendly and very competitive price, will use this firm again and tell my friends to use them too so nice to talk to someone I had left messages on mobile of other plumbers and none got back to me they were friendly and explained everything to me will use them again

Replacement of combi boiler Very pleased with the time and effort taken in explaining the options and work involved before the job. Work was done all in a day - and was excellent!.

Gas boiler service and system repair very caring and responsive customer service; thanks.

Boiler Service. I was very impressed with the engineer, he was very helpful. Over the years this company has done lots of work for me including a beautiful new bathroom and I''ve always been pleased with their work and aftercare. I can thoroughly recommend them.

Gas boiler service Many thanks for excellent service from booking to visit. Paul was very friendly and efficient. Would not hesitate to recommend HGS and will certainly be using for all Gas and plumbing needs going forward.

Attended to faulty water heater. Pleasant and efficient workman. Arrived on time stated. Quick response to phone enquiry.

A service was booked for a gas boiler and fire but the fitter found a fault with the boiler that would have been more expensive to correct than installing a new one. A new boiler was fitted and the fire serviced. I contacted the firm as my son needed the gas appliances serviced before the sale of his flat. Although it was short notice Rob fitted the job in and kept me informed at each stage of the work. As I was not able to be at the flat for the second visit for the replacement boiler to be fitted I gave the key to Rob and was very impressed with the work done and how tidy and clean the flat had been left.
The office staff and the fitter were friendly, reassuring and professional and I would not hesitate to use them again or recommend them.

Boiler service, locating & repairing dripping overflow pipe. Service was, as I have come to expect excellent.

Check out Gas Fire.


Courteous and informative

Fitting of replacement stop cock to house Rob at HGS agreed a time and date for the work to to be undertaken as well as an estimate for the cost of the work. The guy who arrived was pleasant and cooperative; he ensured that I was happy with what he proposed to actually do before he did anything and was keen that I was content with his planned solution. He did the work well and left everything clean, tidy and working well.

When the bill arrived, it was precisely the same as the estimate which I had accepted in advance.

For me, this is a return to HGS as I have been pleased with their service in the past.

Boiler service. Gas safety certificate. Supply and fit a pressure relief valve. Excellent customer service, very friendly office staff who dealt with my enquiry swiftly and gave me advice and a likely cause of the leak outside. Would highly recommend Rob and his team.

Emergency call out to determine why no hot water, leading to replacement of pump. We woke to find no hot water and I rang HGS as they had previously serviced the boiler. My call was answered promptly and an engineer visited within the hour. The problem was with the pump and as the engineer had a suitable replacement with him, this was installed and the system up and running again by 11am. The speed and efficiency of HGS is excellent.