In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

HGS Plumbing & Heating Limited

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 5.0 out of 5 based on 204 reviews and feedback
Trusted Trader since 2013

HGS Plumbing & Heating Limited
Unit 7 Capitol House, 4-6 Heigham Street
Norwich
NR2 4TE
01603 630608

Trade Associations

Business Information

HGS Plumbing and Heating is made up of a team of qualified, friendly and professional plumbers, gas engineers and heating engineers with over 20 years experience in the industry. During our time in the business our engineers have worked on jobs of all sizes, from huge commercial jobs for office blocks and industrial facilities all the way down to fixing a leaky tap in a downstairs bathroom.

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Reviews and Feedback

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5.0 out of 5 based on 204 reviews.
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review stars review stars review stars review stars review stars   16th September 2025
Value of Products/Services or Work Performed: £1001 - £5000
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I’ve used HGS twice now, first for a leaky toilet and then last week for replacing my old, knackered boiler. Both times, they booked me in earlier than expected, which was great for a quick turnaround. The work was spot-on – no issues at all. The chaps they sent were friendly and professional, and my new boiler’s working perfectly. Really pleased with their service and would definitely use them again.
review stars review stars review stars review stars review stars   13th September 2025
Value of Products/Services or Work Performed: £1 - £1000
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Our immersion heater was regularly tripping out leaving us with no hot water in the morning.

HGS are a great company to deal with. You don’t get any nasty surprises with them. They look at what needs doing, give you a price and time and do it.

Matt, who’s been to us a few times now, is lovely. Friendly, professional and works leaving no mess. Even the dogs greet him like an old friend.
review stars review stars review stars review stars review stars   3rd September 2025
Value of Products/Services or Work Performed: £1001 - £5000
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HGS have regularly serviced our gas boiler since 2019. In 2025, they installed a new boiler for us, after the old one failed to work. Their services, repairs, and installations, are always thorough and well-explained, and their staff are always friendly and informative. A highly recommended company.
review stars review stars review stars review stars review stars   9th July 2025
Value of Products/Services or Work Performed: £1 - £1000
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They service my boiler every year, but also serve all my plumbing needs. An excellent company, reliable and effective.
review stars review stars review stars review stars review stars   7th May 2025
Value of Products/Services or Work Performed: £1 - £1000
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a real pleasure to deal with. fast reliable and friendly. the work carried out was perfect & the service A1. brilliant to find such a reliable company to sort out the problems in the house. 100% recommended all the way. many thanks.
review stars review stars review stars review stars review stars   18th April 2025
Value of Products/Services or Work Performed: £1001 - £5000
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HGS services have been brilliant. Very responsive and attentive. Excellent value for money and a very integrated/coordinated and polite team. Very satisfied. Highly recommend.

review stars review stars review stars review stars review stars   17th April 2025
Value of Products/Services or Work Performed: £1001 - £5000
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HGS fitted new boiler for me and have kept it in tip top shape since then. They always provide exceptional service and their work is done with utmost respect, skill and professionalism. I am a very happy customer.
review stars review stars review stars review stars review stars   16th April 2025
Value of Products/Services or Work Performed: £1 - £1000
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Great service, quick and professional would highly recommend
review stars review stars review stars review stars review stars   12th April 2025
Value of Products/Services or Work Performed: £1 - £1000
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Great customer service and went the extra mile to get the job done quickly. Very good workmanship and overall a very positive experience. Highly recommend 👍🏼

review stars review stars review stars review stars review stars   8th April 2025
Value of Products/Services or Work Performed: £1 - £1000
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Old electric shower removed and replaced .
Fitter was very pleasant,worked efficiently.He cleaned up and took all old equipment away .

review stars review stars review stars review stars review stars   1st April 2025
Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service carried out for several years now. Small plumbing repairs done too.
Excellent service, honest advice and helpful friendly experienced staff that all work together to present a first class efficient plumbing and heating service.

review stars review stars review stars review stars review stars   20th March 2025
Value of Products/Services or Work Performed: £1001 - £5000
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Very efficient, obliging and top quality work at a reasonable price.
Muchg impressed,
my go to boiler fitters!
review stars review stars review stars review stars review stars   14th March 2025
Value of Products/Services or Work Performed: £1 - £1000
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Good communication, prompt timekeeping, an issue with a previous installation was notified & resolved - professional service

review stars review stars review stars review stars review stars   13th March 2025
Value of Products/Services or Work Performed: £1001 - £5000
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Great company. Wouldn't hesitate to recommend.
review stars review stars review stars review stars review stars   13th March 2025
Value of Products/Services or Work Performed: £1 - £1000
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I have my boiler serviced annually and repaired when required. All occasions have been dealt with quickly and delivered via friendly and reliable engineers.

Can’t recommend enough!
review stars review stars review stars review stars review stars   4th March 2025
Value of Products/Services or Work Performed: £1 - £1000
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Work completed on time, they even popped out to get an additional plug as I had bought the wrong item. I have very happy tenants. Thank you HGS!!
review stars review stars review stars review stars review stars   7th February 2025
Value of Products/Services or Work Performed: £1 - £1000
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Very pleased with HGS Plumbing & Heating - helpful, reliable, quality work and good value.
review stars review stars review stars review stars review stars   3rd February 2025
Value of Products/Services or Work Performed: £1001 - £5000
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Best company in town for all your gas needs! Fitted our new boiler within 48 hours of the last one going KAPUT! Thanks!
review stars review stars review stars review stars review stars   11th January 2025
Value of Products/Services or Work Performed: £1 - £1000
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The service was marvellous from start to finish. The engineers were friendly, efficient, polite, clean and knowledgeable. Everything was explained well and I feel confident the work was carried out to a high standard. I would definitely recommend them.

review stars review stars review stars review stars review stars   5th January 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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Thanks to Rob, Tony and Pete of HGS Plumbing & Heating for their hard work to solve our heating & boiler issues: the liaison between them to work out what they thought the problem was, helped us to feel confident with our decision to replace the boiler. Special thanks to Tony for his excellent neat work and he went out of his way to explain what he was doing at each stage of the process. And thank you for managing to fit us in before Christmas.
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