HGS Plumbing & Heating Limited





5.0 out of 5 based on
193 reviews and feedback
Trusted Trader since 2013

HGS Plumbing & Heating Limited
Unit 7 Capitol House, 4-6 Heigham StreetNorwich
NR2 4TE
01603 630608
Member Categories and Services
Plumbers, Heating Engineers, Boiler Servicing, Radiators and Central Heating, Emergency Gas Engineer, Central Heating Repairs, Boiler RepairsTrade Associations
Business Information
HGS Plumbing and Heating is made up of a team of qualified, friendly and professional plumbers, gas engineers and heating engineers with over 20 years experience in the industry. During our time in the business our engineers have worked on jobs of all sizes, from huge commercial jobs for office blocks and industrial facilities all the way down to fixing a leaky tap in a downstairs bathroom.
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Reviews and Feedback





5.0 out of 5 based on
193 reviews.
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Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Very efficient, obliging and top quality work at a reasonable price.
Muchg impressed,
my go to boiler fitters!
Muchg impressed,
my go to boiler fitters!
Martin Wyatt





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Good communication, prompt timekeeping, an issue with a previous installation was notified & resolved - professional service





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Great company. Wouldn't hesitate to recommend.
Liz Williams





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I have my boiler serviced annually and repaired when required. All occasions have been dealt with quickly and delivered via friendly and reliable engineers.
Can’t recommend enough!
Can’t recommend enough!
Victoria Williams





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Work completed on time, they even popped out to get an additional plug as I had bought the wrong item. I have very happy tenants. Thank you HGS!!
Becky Rose





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Very pleased with HGS Plumbing & Heating - helpful, reliable, quality work and good value.
Gillespie





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Best company in town for all your gas needs! Fitted our new boiler within 48 hours of the last one going KAPUT! Thanks!
Mark Broome





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
The service was marvellous from start to finish. The engineers were friendly, efficient, polite, clean and knowledgeable. Everything was explained well and I feel confident the work was carried out to a high standard. I would definitely recommend them.





Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Thanks to Rob, Tony and Pete of HGS Plumbing & Heating for their hard work to solve our heating & boiler issues: the liaison between them to work out what they thought the problem was, helped us to feel confident with our decision to replace the boiler. Special thanks to Tony for his excellent neat work and he went out of his way to explain what he was doing at each stage of the process. And thank you for managing to fit us in before Christmas.
Jane Simpson





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Emergency call out, amazing service. Great communication and quick solution and also very informative. Very impressed, thank you!





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Marvellous service, amazing response, friendly and kind, knowledgeable of our heating system, with a special mention for Christine who took our phone call, who epitomises the ‘nothing is too muchtrouble attitude.
I simply cannot recommended them highly enough.
Michael
I simply cannot recommended them highly enough.
Michael
Michael Wood





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Fantastic service from start to finish. Matt came and resolved a multitude of issues with our boiler and even managed to pair our problemed thermostat back up. Matt was friendly, highly knowledgeable and efficient and always showed me what work had been done to boiler. He noticed and quickly fixed issues with our condensate pipe outside that other firms didnt.
From previous bad experiences with other local firms, I was worried about rolling the dice on another firm. So glad I did though, would recommend these guys to everyone! Stellar work!
From previous bad experiences with other local firms, I was worried about rolling the dice on another firm. So glad I did though, would recommend these guys to everyone! Stellar work!
Benjamin pannell





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I've had a few jobs completed very well by HGS recently - new taps, boiler service and radiator repair. Ash did a lovely aul job (and was a lovely fella) and Christine in the office is always efficient and good humored - would have no hesitation in recommending this firm heartily
Mark Reilly





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
New radiators fitted.
Rob help advise on what I should be ordering and then advised on a price. stuck to the agreed time / date and they (Ashley) did a brilliant job installing all the radiators.
Cannot say enough good things about they guys.
Brilliant!!
Rob help advise on what I should be ordering and then advised on a price. stuck to the agreed time / date and they (Ashley) did a brilliant job installing all the radiators.
Cannot say enough good things about they guys.
Brilliant!!
Alexander Bragg





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Our central heating boiler had to be replaced. We received helpful advice from the company and the new boiler was installed efficiently and tidily by a very helpful engineer.
Excellent service as we have come to expect from HGS.
Excellent service as we have come to expect from HGS.
Tim Barker





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
The guys at HGS do work on several different properties for us, they are always professional and patient with our tenants. Their work is always of the highest standard and quality and they provide excellent value for money. Highly recommend them for both personal and professional premises.
Debs Green





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
We have used HGS for a few years now & have always found the service they provide to be good value for money. All the engineers are competent, polite & carry out the work efficiently. Over the years they have fitted boilers to our properties, new radiators & servicing. We would always recommend them.
Sue Gurney





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
HGS replaced an old boiler.
Communication with this company was excellent, the installation was carried out with as little disruption as possible and everything was left clean + tidy.
The engineer was very efficient, friendly and helpful.
This is the second time I have used HGS and I would definitely recommend them.
Communication with this company was excellent, the installation was carried out with as little disruption as possible and everything was left clean + tidy.
The engineer was very efficient, friendly and helpful.
This is the second time I have used HGS and I would definitely recommend them.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
HGS have been servicing our boiler and keeping it in good condition since 2019. They are always very informative and friendly. This week, on 2nd Sept 2024, Callum was especially helpful, friendly, swift and skilful, during his check of our boiler.
Jonathan Wroot





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Excellent end to end process of booking a boiler service.
Very friendly, professional and reliable.
Very friendly, professional and reliable.