HGS Plumbing & Heating Limited

I needed a new stoptap aswell as a boiler service. Rob in the office advised me on a couple of issues to ensure the stoptap could be fitted where it was easiest to access. The job was booked easily, the man arrived at the time arranged. He was polite, tidy and cleaned up thoroughly after the 2 jobs were done. He even apologised that there would be some noise, as some pipes needed cutting.
I have used HGS before and have always been very happy with the level of service.

Boiler serviced plus a check on all the radiators as some were not coming on anymore. Everything done quickly and professionally with a very friendly and knowledgeable young man. Will definitely use this company again. Highly recommended.

HGS Plumbing & Heating recently replaced my boiler and I was very pleased with their service. Very responsive, organised and with good communication. The engineer got the work done within the time I was available, took care of the old boiler, and everything is working well. Would recommend and use again - thank you!

Power flush of centrhalheating system and new wifi thermostat.

Just to say how impressed we were with James and the quality of his work. He was polite and helpful throughout the day, always ready to answer our questions and explain things. At no stage did he appear to be rushing the work to finish and get away, despite being here from just after 8am to just before 6pm. The heating is working better now.

Mum is 90 and a dated boiler stopped working
HGS went out of their way to rearrange their work load and get an engineer to come out the same day. What a relief in cold January.They solved the issue straight away , ordered the parts and got us back working as soon as they possibly could. Very friendly first rate service I would highly recommend

Boiler maintenance and boiler replacement.

I've used HGS for a couple of years now and they have always been excellent. You ring up and the phone gets answered by someone who knows what they're talking about. They come out quickly, their engineers are polite and skilful and they're happy to explain things thoroughly.

HGS diagnosed my recent heating problem as a faulty thermostat. They provided and fitted a new thermostat including showing me how to use it.
HGS service my boiler annually. I am always very happy with their service and would recommend them.

I have used HGS on several occasions in the past and have always found them to be very helpful, and knowledgeable. Excellent customer service.

Exceptional service from start to finish. I am In the process of selling my property and required a boiler service as soon as possible. I called Rob at HGS who could hear the sheer panic and worry in my voice and immediately reassured me and helped. he made me aware that due to being so close to Christmas they have had a lot of emergencies so it may be unlikely they will get me in before. Rob and the team were very efficient in keeping me updated and a few days later called me to say they could fit me in - a week before Christmas. The engineer Ash came to do the work, he was efficient, tidy and very polite. The team were fantastic and I couldn’t sing their praises anymore. Highly recommend, amazing and well priced. Thank you HGS for making my Christmas unstressful and a happy time.

A great company. HGS found a gas fire for my father (98) who relies on the fire for warmth in his main room. They stuck with it through technical and supply issues and managed to get it installed before Christmas and have made a big difference to his life. All of the people (Rob and his staff) have been incredibly helpful and proficient throughout, and I recommend them without qualification.

Upon initial contact Rob was amazingly friendly and calm. He managed to get me booked in on the coldest day of the year. Matt attended and completed the work, again extremely professional and reassuring. Great value and good, honest service. Thanks you both, would highly recommend.

HGS replaced my boiler in an emergency 3 years ago and I've used them ever since to service it. The same engineer comes every year, which is great continuity, he's professional, on time and always friendly.
I recommend HGS to all my friends and family.

HGS have serviced our heating system for many years and we have never received anything other than an excellent service. They are highly professional and their staff are always polite and friendly. The recent service and repairs on our boiler were prompt and efficient, as always. For a reliable and trustworthy service you can do no better than calling HGS, in my opinion.

Rob was wonderful to deal with and helped me at short notice to replace my toilet and shower. Will definitely be my first call for any future plumbing needs

Drained down the heating system,replaced eight TRV's on our heating system, two service valves, refilled the system adding inhibitor and fitted a new kitchen tap (supplied by me).

The heating engineer was very polite, laid sheets down on our stair carpet, I really couldn't fault him or his workmanship.

I'm very glad that I used HGS, it's difficult these days to find good service, and they have this in abundance. Will know who to contact in future.

Annual boiler service.
Excellent service from start to finish. Office staff helpful and accommodating. Engineer who came to service the boiler was refreshingly respectful, polite, and informative. Have recommended on to family and friends. Very competitive price. Will be returning for any future works and annual service of boiler

I've been using HGS for my boiler service many years and found them very professional and reliable.
I had recently have them do the below works and am extremely pleased with the end results. Not only were their jobs very well done but they were also very friendly, approachable and prompt in replying to any queries I had! I will definitely be using them again for any plumbing/boiler related works.

Replace boiler fan & other remedial work
Kitchen sink remedial work
Basin remedial work

HGS were great, very responsive when we had a problem with a shower that had leaked and ruined a wall.

Other plumbers didn't seem interested when they had simpler jobs they could take on instead of us, but Rob and the team at HGS talked us through what we needed to do and were patient and understanding while we arranged other trades to work around their visits. Very happy with how everything turned out.

came quickly and promptly, assessed leak and repaired.

Very good prompt communications from the office to replace my kitchen tap and both Matt and James did a good job and were both efficient and friendly. I would definitely recommend the HGS Plumbing and Heating.