HGS Plumbing & Heating Limited

Well done!
No complaints.
Efficient with good customer service.
Highly recommended.

Very happy with the service of HGS from first phone call to completed work.

Brilliant job by Matt of HGS Plumbing and Heating, no concerns recommending HSG for all plumbing and heating needs in future. Had a Gas Safety Certificate inspection and annual boiler service carried out. A few issue were identified and promptly remedied professionally and at a reasonable cost.
- Found leak from AAV
- Boiler found to be working safely
- Drain, isolate & remove faulty components
- Supply & fit new AAV as necessary
- Supply & fit new magnaclean filter and repipe as necessary
- Refill with added inhibitor
- Reinstate supplies and carry out operational check

Just a small job to change a couple of taps and the job was done in a reasonable time scale by a polite member of staff diligently

Had an issue on our un-vented system, HGS managed to get an engineer out quickly who resolved the issue, engineer was polite and helpful.

HGS plumber carried out work to replace the inlet valve on my toil cistern.
As usual, Rob's response to my telephone call was swift and the work was of the usual HGS high standard.

I had the taps replaced on my bathroom and kitchen sinks. HGS are very professional and helpful. The office based staff kept me informed throughout and the plumber who did the work was quick, thorough and professional. He cleared up and there was no mess at all. I can thoroughly recommend them.

Boiler Service, engineer discovered an error made by the installer of the boiler in my new house. He rectified this, took a photo and gave me written evidence. Very professional. The engineers are always very polite and friendly.

HGS investigated a fault with my boiler and replaced two pairs of bathroom taps. They had been recommended to me by a friend who used them when they had their boiler replaced. I found their service to be excellent. Whenever I phoned, I spoke to somebody who was friendly, helpful and knowledgeable. The engineers on both occasions turned up on time. The man who checked my boiler did a thorough job, was polite, friendly, answered all my questions and offered good advice. The young man who fitted my taps did a good and professional job. It is a relief to find a dependable service like this and I shall definitely be using HGS again, as well as recommending them to my friends.

I needed a new stoptap aswell as a boiler service. Rob in the office advised me on a couple of issues to ensure the stoptap could be fitted where it was easiest to access. The job was booked easily, the man arrived at the time arranged. He was polite, tidy and cleaned up thoroughly after the 2 jobs were done. He even apologised that there would be some noise, as some pipes needed cutting.
I have used HGS before and have always been very happy with the level of service.

Boiler serviced plus a check on all the radiators as some were not coming on anymore. Everything done quickly and professionally with a very friendly and knowledgeable young man. Will definitely use this company again. Highly recommended.

HGS Plumbing & Heating recently replaced my boiler and I was very pleased with their service. Very responsive, organised and with good communication. The engineer got the work done within the time I was available, took care of the old boiler, and everything is working well. Would recommend and use again - thank you!

Power flush of centrhalheating system and new wifi thermostat.

Just to say how impressed we were with James and the quality of his work. He was polite and helpful throughout the day, always ready to answer our questions and explain things. At no stage did he appear to be rushing the work to finish and get away, despite being here from just after 8am to just before 6pm. The heating is working better now.

Mum is 90 and a dated boiler stopped working
HGS went out of their way to rearrange their work load and get an engineer to come out the same day. What a relief in cold January.They solved the issue straight away , ordered the parts and got us back working as soon as they possibly could. Very friendly first rate service I would highly recommend

Boiler maintenance and boiler replacement.

I've used HGS for a couple of years now and they have always been excellent. You ring up and the phone gets answered by someone who knows what they're talking about. They come out quickly, their engineers are polite and skilful and they're happy to explain things thoroughly.

HGS diagnosed my recent heating problem as a faulty thermostat. They provided and fitted a new thermostat including showing me how to use it.
HGS service my boiler annually. I am always very happy with their service and would recommend them.

I have used HGS on several occasions in the past and have always found them to be very helpful, and knowledgeable. Excellent customer service.

Exceptional service from start to finish. I am In the process of selling my property and required a boiler service as soon as possible. I called Rob at HGS who could hear the sheer panic and worry in my voice and immediately reassured me and helped. he made me aware that due to being so close to Christmas they have had a lot of emergencies so it may be unlikely they will get me in before. Rob and the team were very efficient in keeping me updated and a few days later called me to say they could fit me in - a week before Christmas. The engineer Ash came to do the work, he was efficient, tidy and very polite. The team were fantastic and I couldn’t sing their praises anymore. Highly recommend, amazing and well priced. Thank you HGS for making my Christmas unstressful and a happy time.

A great company. HGS found a gas fire for my father (98) who relies on the fire for warmth in his main room. They stuck with it through technical and supply issues and managed to get it installed before Christmas and have made a big difference to his life. All of the people (Rob and his staff) have been incredibly helpful and proficient throughout, and I recommend them without qualification.

Upon initial contact Rob was amazingly friendly and calm. He managed to get me booked in on the coldest day of the year. Matt attended and completed the work, again extremely professional and reassuring. Great value and good, honest service. Thanks you both, would highly recommend.