In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

Support in Hand Home Support Services Ltd

review stars review stars review stars review stars review stars
 4.9 out of 5 based on 367 reviews and feedback
Trusted Trader since 2011

Support in Hand Home Support Services Ltd
Black Hall Farm Traice Road, Fundenhall
Norwich
NR16 1HQ
01953 604766
07584 094 009

Member Categories and Services

Home Care Support

Business Information

Support in Hand Ltd provides Home Support services to you in your own home, we deliver this service throughout Wymondham, Hethersett, Costessey and all surrounding villages.

Member Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
4.9 out of 5 based on 367 reviews.
Order by:
review stars review stars review stars review stars review stars   20th June 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I am more than happy with the service I receive. Alison is very thorough and leaves my house sparkling. She is friendly and sociable and a pleasure to know.
review stars review stars review stars review stars review stars   17th May 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
All lovely ladies, caring and kind.
review stars review stars review stars review stars review stars   17th May 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Work done is 2 hours every 2 weeks. This is general domestic cleaning including main bedroom, en suite, bathroom, hall stairs and landing down stairs toilet and kitchen/ dining room.

The lady who carries out the work is very pleasant and trust worthy, she is always on time and carries out the work efficiently. It is easy to talk with her about any changes needed. She keeps me informed if there are any changes in her calendar in which case the company covers . I have not been let down in all the time I have used this service and would recommend to any prospective client.
review stars review stars review stars review stars review stars   16th May 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
The service provided by Support in hand, is excellent. They provide both a cleaning service & a carer service. They are a pleasure to deal with, always adaptable when changes occur.
All the staff are friendly professional & easy to talk to.
I would recommend Support in Hand who are in need of a professional service.
review stars review stars review stars review stars review stars   12th July 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
* Evened out garden steps.
* Repaired cement for gate post
* Added sleeper flower beds to front and back garden I'm really happy with the completed work, my new flower bed looks lovely.

Kevin was flexible when some other work I was having done overran, which meant he had to return the following week to complete the last flower bed.

review stars review stars review stars review stars review stars   22nd January 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Take of area of rotten floor boarding to 1st floor hallway and replace with new as requested. Supply and fit new smoke detector to ground floor hallway.

Supply all materials clear away all debris from site. Very satisfide with the work done.

The work done.

Thank you for persuading Tom to do the floor boards.

Very professional and friendly.

Thank you.

review stars review stars review stars review stars review stars   19th December 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Installing PVC fascia around single storey separate garage. Third job Kevin has done for us always efficient, high standard and attention to detail will use again soon!

review stars review stars review stars review stars review stars   19th November 2020
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Cleaner. Anne is very reliable.

review stars review stars review stars review stars review stars   16th November 2020
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
1½ hours cleaning each week. My cleaner always does a good job. She is friendly and helpful.

review stars review stars review stars review stars review stars   11th November 2020
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
4 visits a week for support and taking out. shopping and social activities. I am reclusive and have no friends, but my carers visits make me happy, and I enjoy my rides out with them very much.

review stars review stars review stars review stars review stars   11th November 2020
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Washing up, laundry, cleaning windows, general cleaning, any reaching up or kneeling, shopping and paying bills.

review stars review stars review stars review stars review stars   10th November 2020
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
The support I receive is either to take me to do my weekly shopping or to do the shopping on my behalf. I can trust my carer to do my shopping for me as she has done under lockdown and to make sensible decisions about what to buy if the shop has not got the exact product that I specified.

review stars review stars review stars review stars review stars   5th November 2020
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Cleaning social calls. All the ladies are helpful and kind and we can have a laugh.

review stars review stars review stars review stars review stars   5th November 2020
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Alison is my cleaner and also do some shopping. Alison is a excellent cleaner, very nice lady and a brilliant cleaner.

review stars review stars review stars review stars review stars   2nd November 2020
Review Comments
2 hours twice a week to help with house work and a chat.

review stars review stars review stars review stars review stars   2nd November 2020
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Laundry
Shopping
Social visits

review stars review stars review stars review stars review stars   2nd November 2020
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Laundry
Shopping
Cleaning
Social call I am very pleased with the service especially during these times.

review stars review stars review stars review stars review stars   2nd November 2020
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Dust a polish furniture vacciumine bed chamain and washing clean bathroom kitchen floors. I am well pleased with the service provided by Alison and support-in-hand.

review stars review stars review stars review stars review stars   2nd November 2020
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
One session each 2 weeks (2hrs) cleaning washing up bed linen change, folding clothes, decluttering. Very friendly service, efficient and meets my needs willingly she has made me feel better about my living area.

review stars review stars review stars review stars review stars   2nd November 2020
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Social visits and help with shopping and cleaning. My lady is called Alison, She is lovely so helpful to me, Giving me company and lovely conversation.

« 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 »