In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

Support in Hand Home Support Services Ltd

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 4.9 out of 5 based on 359 reviews and feedback
Trusted Trader since 2011

Support in Hand Home Support Services Ltd
Unit 4C, Wymondham Business Centre, Eleven Mile Lane
Wymondham
NR18 9JL
01953 604766
07584 094 009

Member Categories and Services

Home Care Support

Business Information

Support in Hand Ltd provides Home Support services to you in your own home, we deliver this service throughout Wymondham, Hethersett, Costessey and all surrounding villages.

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Reviews and Feedback

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4.9 out of 5 based on 359 reviews.
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review stars review stars review stars review stars review stars   10th February 2024
Value of Products/Services or Work Performed: £1001 - £5000
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We cannot be more grateful to Jo and her staff. As a daughter living in the USA, Jo has stepped in and been there for my elderly Dad when he took a downturn in health and lost his ability to drive. They go above and beyond their required work scope, always putting my Dad's needs over their schedule. You can pay someone to work but you cannot pay someone to care. With Jo and her team, the "care" is part of who they are.
review stars review stars review stars review stars review stars   8th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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Support in Hand provide a domestic household cleaning service for my elderly dad, sending a cleaner around every two weeks to do a very thorough job. Dad is always very impressed with the service provided, and finds his cleaner (Alison) to be very professional, very friendly and good company. She is always on top of the cleaning supplies, giving ample warning when stocks run low and allowing plenty of time to get these replaced. Where unavoidable events such as illness have prevented a scheduled visit, these have always been promptly rescheduled. We are all very grateful for the excellent service that Support in Hand provide for my dad, and would heartily recommend their services to anybody in need of them.

review stars review stars review stars review stars review stars   7th February 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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Domestic cleaning & care for my wife who has mobility & dementia issues.
The company & their staff are are willing & able, efficient all they do for us.
I would have no hesitation in recommending this company & their service to
anybody who is in need of domestic help.
review stars review stars review stars review stars review stars   7th February 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Support in Hand have been providing cleaning and laundry services for my 95-year-old father for about 5 years, with sessions increasing as he got older. As I live 100+ miles away, they have also been very good at feeding back on occasional problems, including falls. Most recently he has become much more frail and they were invaluable in making extra brief visits, including at weekends, to check on him until we could get daily carers arranged. To their credit, once this was in place, they advised that their regular sessions could probably be reduced as the carers were also doing some basic cleaning. Very pleased and would recommend.
review stars review stars review stars review stars review stars   6th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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A great service by all your ladies. Very helpful understanding and always have time to listen.
review stars review stars review stars review stars review stars   18th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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My main helper is Alison and she couldn't be better. Friendly, highly diligent, flexible, sensitive and discreet, she goes above and beyond with practical work, support and communication. On the odd occasion when she is not available and replacements are offered, they have been friendly and helpful.

review stars review stars review stars review stars review stars   5th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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I am well satisfied with the excellent service I receive.
review stars review stars review stars review stars review stars   4th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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The staff are very helpful.
review stars review stars review stars review stars review stars   26th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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I'm very happy with Support in Hand - Excellent!
review stars review stars review stars review stars review stars   26th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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Alison does a thoroughly good job.

review stars review stars review stars review stars review stars   24th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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4.75*
review stars review stars review stars review stars review stars   22nd June 2023
Value of Products/Services or Work Performed: £1 - £1000
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Staff very efficient, friendly and hard working.
review stars review stars review stars review stars review stars   20th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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I am more than happy with the service I receive. Alison is very thorough and leaves my house sparkling. She is friendly and sociable and a pleasure to know.
review stars review stars review stars review stars review stars   17th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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All lovely ladies, caring and kind.
review stars review stars review stars review stars review stars   17th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Work done is 2 hours every 2 weeks. This is general domestic cleaning including main bedroom, en suite, bathroom, hall stairs and landing down stairs toilet and kitchen/ dining room.

The lady who carries out the work is very pleasant and trust worthy, she is always on time and carries out the work efficiently. It is easy to talk with her about any changes needed. She keeps me informed if there are any changes in her calendar in which case the company covers . I have not been let down in all the time I have used this service and would recommend to any prospective client.
review stars review stars review stars review stars review stars   16th May 2023
Value of Products/Services or Work Performed: £1001 - £5000
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The service provided by Support in hand, is excellent. They provide both a cleaning service & a carer service. They are a pleasure to deal with, always adaptable when changes occur.
All the staff are friendly professional & easy to talk to.
I would recommend Support in Hand who are in need of a professional service.
review stars review stars review stars review stars review stars   12th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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* Evened out garden steps.
* Repaired cement for gate post
* Added sleeper flower beds to front and back garden I'm really happy with the completed work, my new flower bed looks lovely.

Kevin was flexible when some other work I was having done overran, which meant he had to return the following week to complete the last flower bed.

review stars review stars review stars review stars review stars   22nd January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Take of area of rotten floor boarding to 1st floor hallway and replace with new as requested. Supply and fit new smoke detector to ground floor hallway.

Supply all materials clear away all debris from site. Very satisfide with the work done.

The work done.

Thank you for persuading Tom to do the floor boards.

Very professional and friendly.

Thank you.

review stars review stars review stars review stars review stars   19th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Installing PVC fascia around single storey separate garage. Third job Kevin has done for us always efficient, high standard and attention to detail will use again soon!

review stars review stars review stars review stars review stars   19th November 2020
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Cleaner. Anne is very reliable.

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