Support in Hand Home Support Services Ltd

My main helper is Alison and she couldn't be better. Friendly, highly diligent, flexible, sensitive and discreet, she goes above and beyond with practical work, support and communication. On the odd occasion when she is not available and replacements are offered, they have been friendly and helpful.

I am well satisfied with the excellent service I receive.

The staff are very helpful.

I'm very happy with Support in Hand - Excellent!

Alison does a thoroughly good job.

4.75*

Staff very efficient, friendly and hard working.

I am more than happy with the service I receive. Alison is very thorough and leaves my house sparkling. She is friendly and sociable and a pleasure to know.

All lovely ladies, caring and kind.

Work done is 2 hours every 2 weeks. This is general domestic cleaning including main bedroom, en suite, bathroom, hall stairs and landing down stairs toilet and kitchen/ dining room.

The lady who carries out the work is very pleasant and trust worthy, she is always on time and carries out the work efficiently. It is easy to talk with her about any changes needed. She keeps me informed if there are any changes in her calendar in which case the company covers . I have not been let down in all the time I have used this service and would recommend to any prospective client.

The service provided by Support in hand, is excellent. They provide both a cleaning service & a carer service. They are a pleasure to deal with, always adaptable when changes occur.
All the staff are friendly professional & easy to talk to.
I would recommend Support in Hand who are in need of a professional service.

* Evened out garden steps.
* Repaired cement for gate post
* Added sleeper flower beds to front and back garden I'm really happy with the completed work, my new flower bed looks lovely.

Kevin was flexible when some other work I was having done overran, which meant he had to return the following week to complete the last flower bed.

Take of area of rotten floor boarding to 1st floor hallway and replace with new as requested. Supply and fit new smoke detector to ground floor hallway.

Supply all materials clear away all debris from site. Very satisfide with the work done.

The work done.

Thank you for persuading Tom to do the floor boards.

Very professional and friendly.

Thank you.

Installing PVC fascia around single storey separate garage. Third job Kevin has done for us always efficient, high standard and attention to detail will use again soon!

Cleaner. Anne is very reliable.

1½ hours cleaning each week. My cleaner always does a good job. She is friendly and helpful.

4 visits a week for support and taking out. shopping and social activities. I am reclusive and have no friends, but my carers visits make me happy, and I enjoy my rides out with them very much.

Washing up, laundry, cleaning windows, general cleaning, any reaching up or kneeling, shopping and paying bills.

The support I receive is either to take me to do my weekly shopping or to do the shopping on my behalf. I can trust my carer to do my shopping for me as she has done under lockdown and to make sensible decisions about what to buy if the shop has not got the exact product that I specified.

Cleaning social calls. All the ladies are helpful and kind and we can have a laugh.