In association with Norfolk County Council
Norfolk Trusted Trader

Support in Hand Home Support Services Ltd

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 4.9 out of 5 based on 354 reviews and feedback
Trusted Trader since 2011

Support in Hand Home Support Services Ltd
Unit 4C, Wymondham Business Centre, Eleven Mile Lane
Wymondham
NR18 9JL
01953 604766
07584 094 009

Business Information

Support in Hand Ltd provides Home Support, Cleaning and Property Care services to you in your own home, we deliver this service throughout Wymondham, Hethersett, Costessey and all surrounding villages.

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Reviews and Feedback

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4.9 out of 5 based on 354 reviews.
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review stars review stars review stars review stars review stars   18th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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My main helper is Alison and she couldn't be better. Friendly, highly diligent, flexible, sensitive and discreet, she goes above and beyond with practical work, support and communication. On the odd occasion when she is not available and replacements are offered, they have been friendly and helpful.

review stars review stars review stars review stars review stars   5th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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I am well satisfied with the excellent service I receive.
review stars review stars review stars review stars review stars   4th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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The staff are very helpful.
review stars review stars review stars review stars review stars   26th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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I'm very happy with Support in Hand - Excellent!
review stars review stars review stars review stars review stars   26th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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Alison does a thoroughly good job.

review stars review stars review stars review stars review stars   24th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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4.75*
review stars review stars review stars review stars review stars   22nd June 2023
Value of Products/Services or Work Performed: £1 - £1000
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Staff very efficient, friendly and hard working.
review stars review stars review stars review stars review stars   20th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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I am more than happy with the service I receive. Alison is very thorough and leaves my house sparkling. She is friendly and sociable and a pleasure to know.
review stars review stars review stars review stars review stars   17th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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All lovely ladies, caring and kind.
review stars review stars review stars review stars review stars   17th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Work done is 2 hours every 2 weeks. This is general domestic cleaning including main bedroom, en suite, bathroom, hall stairs and landing down stairs toilet and kitchen/ dining room.

The lady who carries out the work is very pleasant and trust worthy, she is always on time and carries out the work efficiently. It is easy to talk with her about any changes needed. She keeps me informed if there are any changes in her calendar in which case the company covers . I have not been let down in all the time I have used this service and would recommend to any prospective client.
review stars review stars review stars review stars review stars   16th May 2023
Value of Products/Services or Work Performed: £1001 - £5000
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The service provided by Support in hand, is excellent. They provide both a cleaning service & a carer service. They are a pleasure to deal with, always adaptable when changes occur.
All the staff are friendly professional & easy to talk to.
I would recommend Support in Hand who are in need of a professional service.
review stars review stars review stars review stars review stars   12th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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* Evened out garden steps.
* Repaired cement for gate post
* Added sleeper flower beds to front and back garden I'm really happy with the completed work, my new flower bed looks lovely.

Kevin was flexible when some other work I was having done overran, which meant he had to return the following week to complete the last flower bed.

review stars review stars review stars review stars review stars   22nd January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Take of area of rotten floor boarding to 1st floor hallway and replace with new as requested. Supply and fit new smoke detector to ground floor hallway.

Supply all materials clear away all debris from site. Very satisfide with the work done.

The work done.

Thank you for persuading Tom to do the floor boards.

Very professional and friendly.

Thank you.

review stars review stars review stars review stars review stars   19th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Installing PVC fascia around single storey separate garage. Third job Kevin has done for us always efficient, high standard and attention to detail will use again soon!

review stars review stars review stars review stars review stars   19th November 2020
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Cleaner. Anne is very reliable.

review stars review stars review stars review stars review stars   16th November 2020
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1½ hours cleaning each week. My cleaner always does a good job. She is friendly and helpful.

review stars review stars review stars review stars review stars   11th November 2020
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4 visits a week for support and taking out. shopping and social activities. I am reclusive and have no friends, but my carers visits make me happy, and I enjoy my rides out with them very much.

review stars review stars review stars review stars review stars   11th November 2020
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Washing up, laundry, cleaning windows, general cleaning, any reaching up or kneeling, shopping and paying bills.

review stars review stars review stars review stars review stars   10th November 2020
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The support I receive is either to take me to do my weekly shopping or to do the shopping on my behalf. I can trust my carer to do my shopping for me as she has done under lockdown and to make sensible decisions about what to buy if the shop has not got the exact product that I specified.

review stars review stars review stars review stars review stars   5th November 2020
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Cleaning social calls. All the ladies are helpful and kind and we can have a laugh.

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