Support in Hand Home Support Services Ltd

I am delighted with the standard of care provided over a number of years now. They make every effort to give the right support, depending on what is needed for each visit. This means listening and getting to know what I would like to do, whether trips out to the library or café, or just sorting our my wardrobe. I very much appreciate the care and attention, which is always kind and professional. It has made a huge difference, allowing me to stay in my own home and enjoy life!

I have found them good at their job and reliable and perfect for my needs.

I am very pleased with Alison who does a brilliant job.

Support in Hand provides me with help for shopping, cleaning and social activities. The staff are very kind and caring and I look forward to their visits.

Support in Hand provides support to me and my wife, who suffers from dementia. They enable her to get out and about and take part in social activities whilst giving me a break from caring responsibilities. Highly recommend.

I have been a client of Support in Hand for a number of years and have found the service consistently good. For the majority of the time I have the same member of staff coming to my home. She is always on time, is reliable and dependable. Her work is consistently good. I am comfortable with her in my home and I trust her. She is pleasant and obliging.

I am in my late eighties and find the cleaning service given by Support in Hand is invaluable in maintaining a clean house. I have found the staff very efficient, friendly and punctual. I am very satisfied with the excellent service given.

Support in Hand make my lunch every day, do my laundry weekly, take me out shopping and to doctor's appointments, take me out for lunch or coffee. They provide a valuable service that I could not do without.

We cannot be more grateful to Jo and her staff. As a daughter living in the USA, Jo has stepped in and been there for my elderly Dad when he took a downturn in health and lost his ability to drive. They go above and beyond their required work scope, always putting my Dad's needs over their schedule. You can pay someone to work but you cannot pay someone to care. With Jo and her team, the "care" is part of who they are.

Support in Hand provide a domestic household cleaning service for my elderly dad, sending a cleaner around every two weeks to do a very thorough job. Dad is always very impressed with the service provided, and finds his cleaner (Alison) to be very professional, very friendly and good company. She is always on top of the cleaning supplies, giving ample warning when stocks run low and allowing plenty of time to get these replaced. Where unavoidable events such as illness have prevented a scheduled visit, these have always been promptly rescheduled. We are all very grateful for the excellent service that Support in Hand provide for my dad, and would heartily recommend their services to anybody in need of them.

Domestic cleaning & care for my wife who has mobility & dementia issues.
The company & their staff are are willing & able, efficient all they do for us.
I would have no hesitation in recommending this company & their service to
anybody who is in need of domestic help.

Support in Hand have been providing cleaning and laundry services for my 95-year-old father for about 5 years, with sessions increasing as he got older. As I live 100+ miles away, they have also been very good at feeding back on occasional problems, including falls. Most recently he has become much more frail and they were invaluable in making extra brief visits, including at weekends, to check on him until we could get daily carers arranged. To their credit, once this was in place, they advised that their regular sessions could probably be reduced as the carers were also doing some basic cleaning. Very pleased and would recommend.

A great service by all your ladies. Very helpful understanding and always have time to listen.

My main helper is Alison and she couldn't be better. Friendly, highly diligent, flexible, sensitive and discreet, she goes above and beyond with practical work, support and communication. On the odd occasion when she is not available and replacements are offered, they have been friendly and helpful.

I am well satisfied with the excellent service I receive.

The staff are very helpful.

I'm very happy with Support in Hand - Excellent!

Alison does a thoroughly good job.

4.75*

Staff very efficient, friendly and hard working.