In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

Support in Hand Home Support Services Ltd

review stars review stars review stars review stars review stars
 4.9 out of 5 based on 379 reviews and feedback
Trusted Trader since 2011
Support in Hand Home Support Services Ltd
Black Hall Farm Traice Road, Fundenhall
Norwich
NR16 1HQ
01953 604766
07584 094 009

Member Categories and Services

Home Care Support

Business Information

Support in Hand Ltd provides Home Support services to you in your own home, we deliver this service throughout Wymondham, Hethersett, Costessey and all surrounding villages.

Member Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
4.9 out of 5 based on 379 reviews.
Order by:
review stars review stars review stars review stars review stars   29th June 2026
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Good service.
review stars review stars review stars review stars review stars   29th June 2026
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Cleaner is efficient, professional, friendly and a credit to the company.
review stars review stars review stars review stars review stars   28th June 2026
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
It is an ongoing relationship and is working well

review stars review stars review stars review stars review stars   18th June 2026
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have recommended to friends as Support in Hand has provided a high standard of care for a number oof years. Carers are kind and professional and reliable. I am very grateful for all they do.

review stars review stars review stars review stars review stars   10th June 2026
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
4.74*

review stars review stars review stars review stars review stars   5th June 2026
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have had help from this trader for shopping for several years. I have had the same support worker all the time with excellent replacement whenever she is on holiday. She always turns up on time and is very efficient. I have also in the past had help with cleaning and handyman jobs. Everyone was carried out promptly and efficiently.
review stars review stars review stars review stars review stars   6th April 2025
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have used Support in Hand since my Dad moved into sheltered accommodation 6 years ago, as I live 2+hrs away. He not only gets a good level of cleaning (including laundry and occasional nagging to change stained clothes) but I know Jo will be in touch if there's ever a problem or something she thinks I ought to know about. Very reassuring and recommended.
review stars review stars review stars review stars review stars   4th April 2025
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
cleaning well done
review stars review stars review stars review stars review stars   1st April 2025
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very pleased with everything and would recommend
review stars review stars review stars review stars review stars   1st April 2025
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Alison is a great worker, I can always tell she has been as the bungalow is fresh and clean
review stars review stars review stars review stars review stars   31st March 2025
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Domestic cleaning & help with a person with mobility issues & mild dementia.
review stars review stars review stars review stars review stars   31st March 2025
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Consistently excellent service. Lady is through, honest and a pleasure to have/leave in the house.
review stars review stars review stars review stars review stars   2nd April 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I am delighted with the standard of care provided over a number of years now. They make every effort to give the right support, depending on what is needed for each visit. This means listening and getting to know what I would like to do, whether trips out to the library or café, or just sorting our my wardrobe. I very much appreciate the care and attention, which is always kind and professional. It has made a huge difference, allowing me to stay in my own home and enjoy life!

review stars review stars review stars review stars review stars   27th March 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have found them good at their job and reliable and perfect for my needs.

review stars review stars review stars review stars review stars   27th March 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I am very pleased with Alison who does a brilliant job.
review stars review stars review stars review stars review stars   26th March 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Support in Hand provides me with help for shopping, cleaning and social activities. The staff are very kind and caring and I look forward to their visits.
review stars review stars review stars review stars review stars   22nd March 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Support in Hand provides support to me and my wife, who suffers from dementia. They enable her to get out and about and take part in social activities whilst giving me a break from caring responsibilities. Highly recommend.
review stars review stars review stars review stars review stars   11th March 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have been a client of Support in Hand for a number of years and have found the service consistently good. For the majority of the time I have the same member of staff coming to my home. She is always on time, is reliable and dependable. Her work is consistently good. I am comfortable with her in my home and I trust her. She is pleasant and obliging.
review stars review stars review stars review stars review stars   5th March 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I am in my late eighties and find the cleaning service given by Support in Hand is invaluable in maintaining a clean house. I have found the staff very efficient, friendly and punctual. I am very satisfied with the excellent service given.
review stars review stars review stars review stars review stars   4th March 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Support in Hand make my lunch every day, do my laundry weekly, take me out shopping and to doctor's appointments, take me out for lunch or coffee. They provide a valuable service that I could not do without.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 »