Support in Hand Home Support Services Ltd

We cannot be more grateful to Jo and her staff. As a daughter living in the USA, Jo has stepped in and been there for my elderly Dad when he took a downturn in health and lost his ability to drive. They go above and beyond their required work scope, always putting my Dad's needs over their schedule. You can pay someone to work but you cannot pay someone to care. With Jo and her team, the "care" is part of who they are.

Support in Hand provide a domestic household cleaning service for my elderly dad, sending a cleaner around every two weeks to do a very thorough job. Dad is always very impressed with the service provided, and finds his cleaner (Alison) to be very professional, very friendly and good company. She is always on top of the cleaning supplies, giving ample warning when stocks run low and allowing plenty of time to get these replaced. Where unavoidable events such as illness have prevented a scheduled visit, these have always been promptly rescheduled. We are all very grateful for the excellent service that Support in Hand provide for my dad, and would heartily recommend their services to anybody in need of them.

Domestic cleaning & care for my wife who has mobility & dementia issues.
The company & their staff are are willing & able, efficient all they do for us.
I would have no hesitation in recommending this company & their service to
anybody who is in need of domestic help.

Support in Hand have been providing cleaning and laundry services for my 95-year-old father for about 5 years, with sessions increasing as he got older. As I live 100+ miles away, they have also been very good at feeding back on occasional problems, including falls. Most recently he has become much more frail and they were invaluable in making extra brief visits, including at weekends, to check on him until we could get daily carers arranged. To their credit, once this was in place, they advised that their regular sessions could probably be reduced as the carers were also doing some basic cleaning. Very pleased and would recommend.

A great service by all your ladies. Very helpful understanding and always have time to listen.

My main helper is Alison and she couldn't be better. Friendly, highly diligent, flexible, sensitive and discreet, she goes above and beyond with practical work, support and communication. On the odd occasion when she is not available and replacements are offered, they have been friendly and helpful.

I am well satisfied with the excellent service I receive.

The staff are very helpful.

I'm very happy with Support in Hand - Excellent!

Alison does a thoroughly good job.

4.75*

Staff very efficient, friendly and hard working.

I am more than happy with the service I receive. Alison is very thorough and leaves my house sparkling. She is friendly and sociable and a pleasure to know.

All lovely ladies, caring and kind.

Work done is 2 hours every 2 weeks. This is general domestic cleaning including main bedroom, en suite, bathroom, hall stairs and landing down stairs toilet and kitchen/ dining room.

The lady who carries out the work is very pleasant and trust worthy, she is always on time and carries out the work efficiently. It is easy to talk with her about any changes needed. She keeps me informed if there are any changes in her calendar in which case the company covers . I have not been let down in all the time I have used this service and would recommend to any prospective client.

The service provided by Support in hand, is excellent. They provide both a cleaning service & a carer service. They are a pleasure to deal with, always adaptable when changes occur.
All the staff are friendly professional & easy to talk to.
I would recommend Support in Hand who are in need of a professional service.

* Evened out garden steps.
* Repaired cement for gate post
* Added sleeper flower beds to front and back garden I'm really happy with the completed work, my new flower bed looks lovely.

Kevin was flexible when some other work I was having done overran, which meant he had to return the following week to complete the last flower bed.

Take of area of rotten floor boarding to 1st floor hallway and replace with new as requested. Supply and fit new smoke detector to ground floor hallway.

Supply all materials clear away all debris from site. Very satisfide with the work done.

The work done.

Thank you for persuading Tom to do the floor boards.

Very professional and friendly.

Thank you.

Installing PVC fascia around single storey separate garage. Third job Kevin has done for us always efficient, high standard and attention to detail will use again soon!

Cleaner. Anne is very reliable.