Support in Hand Home Support Services Ltd

Currently general household chores Katherina is a very reliable, caring worker. She carries out her tasks to a high standard. 100% happy with the service provided.

The care takes me shopping and carriers heavy bags etc. for me. The caret is kind, friendly, helpful, willing and efficient.

My house looks spick and span when my cleaner has finished. Wonderful.
Could not do without them. They are always cheerful.

Socializing.
Chatting.
Playing board games.
I look forward to seeing Ann, we have a laugh and chat and do activities together.

Two hours cleaning once a fortnight.

Carer visits for 2 and 1\2 hours one day a week.
Sits with customer whilst husband shops.
Prepares mid-morning toast/coffee. Washes up and does ironing on request.
Customer is very content with chat and company provided. It is good that the same carer visits each week.
Carer leaves kitchen in a tidy condition.

A support worker with car takes me for outings.
eg. to garden centers.
To assisted supermarket shopping, appointments etc. Very satisfied, they discuss what i want to do and advise how to do it.
They are very positive and supportive.
She judges the pace I need.
She really knows the destinations and makes the most of my trips out.

Clean floors dusting and polish mob floors in kitchen and bathroom chance bedding fortnightly. All work done.
With care and thoroughly to my satisfaction.

I receive care so I can live independently.

Very good in what you do.

Great care is taken when you need it and always reliable. My present carer is always cheerful and very kind, always the same and goes out of her way at all times whether it is to post a letter or other needs.
I give praise for her for which she deserves.
I can depend on her and gives her all if you are having a bad day.

I cannot imagine how the service could be improved. All I can say is I don't feel that "all this" is "over the top".

I receive support to help me live independently. I would give Support in Hand 5 stars.

Excellent.

Taken out twice a week for shopping, activities, etc.

My mother has someone once a week for an hour to hoover and clean. This is working extremely well and I am very pleased with the service provided. We have recently used the maintenance service which was extremely helpful. We were able to get a front door handle replaced quickly and efficiently, which meant my husband did not have to make an 80 mile trip to look at the problem.

Take me shopping
Out for trips
Cleaning
Company Very good.

Household cleaning and tidying I have been really impressed with Support In Hand. They are caring reliable and very professional.
I was quite nervous to allow a stranger into my home and to accept i need some help.
The lady that comes to me, Ann, is wonderful! She is caring and extremely thorough. She makes me feel at ease and does an excellent job. My house literally sparkles.

Cleaning and organizing in the house, that is needed. I am delighted with all the work Sarah does she is very kind and helpful and reliable.

Most efficient I do not need care at the moment but the services I receive are very good.