Support in Hand Home Support Services Ltd

Very good well looked after by all of them.

Cleaning.

I find my support from my carers is excellent. Look forward to my carer coming every Wednesday.
I get on very well with my carer.

My support with the company are very good and helpful.

General household cleaning.

Cleaning once a week and help with shopping. I'm really happy that Alison comes in, she's a great help.

Currently general household chores Katherina is a very reliable, caring worker. She carries out her tasks to a high standard. 100% happy with the service provided.

The care takes me shopping and carriers heavy bags etc. for me. The caret is kind, friendly, helpful, willing and efficient.

My house looks spick and span when my cleaner has finished. Wonderful.
Could not do without them. They are always cheerful.

Socializing.
Chatting.
Playing board games.
I look forward to seeing Ann, we have a laugh and chat and do activities together.

Two hours cleaning once a fortnight.

Carer visits for 2 and 1\2 hours one day a week.
Sits with customer whilst husband shops.
Prepares mid-morning toast/coffee. Washes up and does ironing on request.
Customer is very content with chat and company provided. It is good that the same carer visits each week.
Carer leaves kitchen in a tidy condition.

A support worker with car takes me for outings.
eg. to garden centers.
To assisted supermarket shopping, appointments etc. Very satisfied, they discuss what i want to do and advise how to do it.
They are very positive and supportive.
She judges the pace I need.
She really knows the destinations and makes the most of my trips out.

Clean floors dusting and polish mob floors in kitchen and bathroom chance bedding fortnightly. All work done.
With care and thoroughly to my satisfaction.

I receive care so I can live independently.

Very good in what you do.

Great care is taken when you need it and always reliable. My present carer is always cheerful and very kind, always the same and goes out of her way at all times whether it is to post a letter or other needs.
I give praise for her for which she deserves.
I can depend on her and gives her all if you are having a bad day.

I cannot imagine how the service could be improved. All I can say is I don't feel that "all this" is "over the top".

I receive support to help me live independently. I would give Support in Hand 5 stars.

Excellent.