In association with Norfolk County Council
Norfolk
Trusted Trader
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Support in Hand Home Support Services Ltd

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 4.9 out of 5 based on 367 reviews and feedback
Trusted Trader since 2011

Support in Hand Home Support Services Ltd
Black Hall Farm Traice Road, Fundenhall
Norwich
NR16 1HQ
01953 604766
07584 094 009

Member Categories and Services

Home Care Support

Business Information

Support in Hand Ltd provides Home Support services to you in your own home, we deliver this service throughout Wymondham, Hethersett, Costessey and all surrounding villages.

Member Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
4.9 out of 5 based on 367 reviews.
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review stars review stars review stars review stars review stars   21st August 2014
Review Comments
House hold cleaning and ironing. Friendly and competent staff. Work well done. A great help for me who has too go out to work but also attend to the needs of a husband with Parkinsons.

review stars review stars review stars review stars review stars   13th August 2014
Review Comments
Shopping, home help, laundry & ironing. I am very satisfied with service provided.

review stars review stars review stars review stars review stars   28th July 2014
Review Comments
3 x 1 hr each week to support 92 yr old mother with general household chores. It’s absolutely fine/perfect for our needs.

review stars review stars review stars review stars review stars   28th July 2014
Review Comments
Weekly domestic cleaning Very satisfied with the level of service provided. Has proved to be reliable and efficient. Only minor point was that the original agreed date was changed but this has now reverted to a new suitable day.

review stars review stars review stars review stars review stars   24th July 2014
Review Comments
Cooking, ironing, supporting the children. Always on time, if they have sickness they will always replace with somebody. All staff pleasant and adaptable to what is needed.

review stars review stars review stars review stars review stars   24th July 2014
Review Comments
Fortnightly cleaning service. Occasional trips to hospital for appointments in eye clinic etc. Very satisfied with all services provided staff very pleasant & friendly.

review stars review stars review stars review stars review stars   23rd July 2014
Review Comments
Support going out shopping, cleaning & washing. Very good

review stars review stars review stars review stars review stars   23rd July 2014
Review Comments
Cooking, housework and shopping. My husband has had a serious stroke and as I am his 24 hours carer. I could not cope without the help of this excellent service. The staff are very caring, helpful and considerate and I would most certainly recommend the company to others needing a similar service.

review stars review stars review stars review stars   23rd July 2014
Review Comments
I have a cleaner called Juliet who comes to my house every two weeks. During the two hours that she comes, Julie cleans the kitchen and bathroom floors and vacuums throughout she also generally dusts all over. The service provided by Helpinhand is very good and reliable. Juliet is an excellent cleaner and very personable.

review stars review stars review stars review stars review stars   22nd July 2014
Review Comments
Help with shopping and get taken out to places, company. Cleaning and laundry. Very good

review stars review stars review stars review stars review stars   19th July 2014
Review Comments
Cleaner housework Excellent

review stars review stars review stars review stars review stars   18th July 2014
Review Comments
Cleaning 1 x week. Brilliant service, very professional incredibly helpful. Always uses initiative and helps where needed. Very good cleaning service. Would recommend.

review stars review stars review stars review stars review stars   18th July 2014
Review Comments
Very good in every service. Also good service.

review stars review stars review stars review stars   18th July 2014
Review Comments
Dust & hoover throughout clean bathroom & kitchen windows in rotational basis. A friendly but professional approach its my requirement giving me a feeling of complete confidence.

review stars review stars review stars review stars review stars   17th July 2014
Review Comments
Cleaning – have only had 3 visit thus for. Very satisfied. The people involved are very pleasant, friendly and professional. We have no adverse comments.

review stars review stars review stars review stars review stars   16th July 2014
Review Comments
Support for my elderly mother in her home. Giving her company and doing small jobs like shopping, taking her out, encouraging her etc. They would be cleaning etc as well but mum had a cleaner. They were excellent. Mum enjoyed their company and looked forward to their visits. I was always kept informed and the support workers knew my mum very well and cared for her. The company lets you know as soon as possible if their are any concerns.

review stars review stars review stars review stars review stars   16th July 2014
Review Comments
A carer with car takes me for outings. To garden centres, or assisted supermarket shopping. I expect to use for appointments in the future. Day and timing is variable. Very satisfied. They discuss what I want to do and advise how to do it. I find the carer very positive and supportive. She judges the pace I need better than I do. She really knows the destinations and makes the most of my trips out.

review stars review stars review stars review stars review stars   14th July 2014
Review Comments
The service provided is excellent, the staff are always preferred to listen on the phone, they always ring it there are problems. The carers are brilliant. I cannot say enough good things about the service, everyone is marvellous.

review stars review stars review stars review stars review stars   14th July 2014
Review Comments
Support in Hand provides many different levels of practical assistance for 5/6 of our more vulnerable residents or the sheltered scheme. I find the staff conscientious and considerate and have a very good working relationship with them.

review stars review stars review stars review stars   14th July 2014
Review Comments
Very kind and understanding. All are reliable at all times.

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