In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

Tank Replacement Services Limited

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 4.9 out of 5 based on 1982 reviews and feedback
Trusted Trader since 2010

Tank Replacement Services Limited
Church Farm, Station Road, Wendling
Dereham
NR19 2NE
01362 687144
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Business Information

We are a family-run business based in Wendling - a lovely little village near Dereham, Norfolk, about 18 miles west of Norwich. Our business was established in 1995, and through hard work and attention to first class customer service, we have grown to become East Anglia’s leading supplier and installer of oil tanks.

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Reviews and Feedback

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4.9 out of 5 based on 1982 reviews.
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review stars review stars review stars review stars review stars   20th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Recommended to us by our heating engineer for oil tank replacement. Great customer service. Prompt and professional. Delighted with the outcome.
review stars review stars review stars review stars review stars   19th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Contacted David on the Monday and our tank was delivered and fitted on the Thursday . A proficient service throughout ! Our tank had to be moved to comply with regulations but the two young men did an amazing job with our garden - clearing up any mess and removing waste - thank you so much - would highly recommend this company !
review stars review stars review stars review stars review stars   18th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
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5*
review stars review stars review stars review stars review stars   4th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Customer service very good.
Got what I paid for.
No mess.
On time on agreed date.

review stars review stars review stars review stars review stars   3rd October 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Needed a leaking oil tank fixed, TRS came out at 5pm on a Friday just 30 mins after my call.
They transferred my oil into a holding tank so I had access to hot water over the weekend.
On Monday they phoned at half nine, gave me options for replacing the tank with costings, then were at my house by 11 fitting a new tank.
Excellent service, great guys and great value for money.

review stars review stars review stars review stars review stars   2nd October 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Very efficient and clean tank replacement. Really nice and knowledgeable team who definitely put the customer first, including at the quote stage. I would not hesitate to use this company again.
review stars review stars review stars review stars review stars   29th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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The lads were helpful, friendly, clean and efficient and totally professional. They left me feeling totally safe in the knowledge of a job well done!

review stars review stars review stars review stars review stars   27th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement oil tank installed quickly and efficiently. Site left neat and tidy. A very good service from start to finish

review stars review stars review stars review stars review stars   27th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent, good service and product. Polite and efficient installation staff.
review stars review stars review stars review stars review stars   25th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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They were absolutely brilliant. The men who installed the tank were knowledgeable, polite and worked very efficiently. They fully explained all I needed to know of the working of the tank.
review stars review stars review stars review stars review stars   25th September 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Contacted TRS having received good reports ref supply and installation of goods. Very prompt response when requesting site visit and quotation. Installation carried out on arranged date - removal of old tanks, transfer of oil, new base as quoted - reinstalled all within a working day. Site was left tidy and connections to pipework all carried out correctly. No issues, no extras. Would recommend without hesitation.
review stars review stars review stars review stars review stars   20th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Prompt response to leaking small split in oil tank. Temporarily sealed. David the Rep was here within 2 hours, measured up, gave me my options and a very polite young man had replaced the tank and disposed of the old one 2 mornings later. Very efficient service.
review stars review stars review stars review stars review stars   18th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Very quick and helpful.

review stars review stars review stars review stars review stars   13th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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David Elvin was a very personable, professional and helpful person. The installation team, Mark and Adam, worked very hard and their work was excellent and they tidied everywhere after themselves. We highly recommend all aspects of the company.

review stars review stars review stars review stars review stars   12th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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TRS were brilliant. Our oil tank sprung a leak over the weekend and after a web search we phoned TRS who answered immediately and gave advice of a temporary fix that worked instantly. The tank was over 20 years old and so needed replacing and within 24 hours a team arrived and installed a shiny new one which was not easy given the access. The team from sales and install have renewed my faith, no corporate script, over seas call centres, broken promises, just pure professionalism. Thank you.
review stars review stars review stars review stars review stars   7th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Old oil tank replaced for a new one. Excellent service from first phone call to installation.

review stars review stars review stars review stars review stars   6th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement oil tank.
David came out to survey the site at the time arranged, provided a quote soon afterwards and they were able to fit everything quickly.
Did a neat job, were efficient and reliable.
Left clear instructions for future operation and maintenance.
review stars review stars review stars review stars review stars   6th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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4.75 *

review stars review stars review stars review stars review stars   5th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Very pleased with this service

review stars review stars review stars review stars review stars   4th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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The installers were brilliant. worked extremely well, cleared up completely. As for David, engineer on call over Bank Holiday weekend, he too was brilliant, very re-assuring. Advised a worried lady through 3-4 phone calls and early call on Tuesday and by 8.15pm on Tuesday an appointment was made for first call on Thursday for a tank replacement. An absolute credit to Tank Replacement Services.

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