In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

T S M Plumbing, Heating & Drainage

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 4.9 out of 5 based on 336 reviews and feedback
Trusted Trader since 2010

T S M Plumbing, Heating & Drainage
29 Woodview Road, Easton
Norwich
NR9 5EU
01603 280144
07827 016 047

Member Categories and Services

Plumbers, Drain Unblocking, Emergency Plumber

Business Information

We are a family run business. We provide you with speedy local service and take on all manner of plumbing problems that you may have. Our engineers are fully trained and have all of the relevant qualifications to ensure that every job we undertake is finished to the highest standard and ensure that the repair or new installation will last the test of time.

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Reviews and Feedback

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4.9 out of 5 based on 336 reviews.
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review stars review stars review stars review stars review stars   29th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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This was our first time to use TSM, whom we found through the Trusted Trader scheme. We asked Tim to investigate problems with our 20+ year old shower and to replace the cartridges in our kitchen mixer tap. Unsurprisingly, the shower internals were worn and had suffered from hard water damage; Tim was able to source a replacement kit for these and returned later to fit these. His work is neat and tidy, his advice is honest and reliable and I have no hesitation in recommending him.
review stars review stars review stars review stars review stars   5th June 2024
Value of Products/Services or Work Performed: £1 - £1000
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This company gave me an acceptable quote for restoring my hot water system. Tim replaced two immersion heater elements quickly and efficiently. Checked water was running properly and through taps, Left my property neat and tidy and removed all the debris.

I have used this company before and would highly recommend their work.

review stars review stars review stars review stars review stars   12th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Answered my query quickly, and gave a good quote.
Came and fitted a new shower bar and bath taps for us for a reasonable price and it was all sorted within a few days of me messaging.
Will definitely use again if we have any other issues, and happy to recommend.

review stars review stars review stars review stars review stars   19th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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A leak behind the back of the sink unit was never going to be an easy fix. The engineer from TSM had to cut a hole in the back board of the unit to identify where the leak was coming from. After carefully doing so he replaced the leaking pipe and the stopcock just for good measure. The engineer was a pleasant person to have in the house, didn't make a fuss and cleaned up on completion. I wouldn't hesitate in recommending TSM.

review stars review stars review stars review stars review stars   7th August 2023
Value of Products/Services or Work Performed: £1 - £1000
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The work was completed with no fuss and we had an honest evaluation. We left it wide open to have additional investigation to be completed which would have cost more but he was honest and told us it wasn’t needed and that goes a long way with us. We would use him again

review stars review stars review stars review stars review stars   29th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Nothing worse than a blocked drain. The phone was answered promptly, an appointment arranged, we were called to update on his arrival. He quickly assessed the situation and resolved it. Same day service.

We had discussed the possibility of the camera being needed for survey purposes, but he was honest and said that this was not needed and was confident the root was the main cause, saving 50 pounds off the bill. Not all workman are that honest so it really makes you feel good to find a truly trusted trader.

review stars review stars review stars review stars review stars   8th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Really friendly and prompt service. Got the job done quickly and effectively.
review stars review stars review stars review stars review stars   31st December 2022
Value of Products/Services or Work Performed: £1 - £1000
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Freed stop valve that was isolating water supply to Dishwasher, checked other stop valves and made sure dishwasher was working. Came out same day, very fast and efficient service.
review stars review stars review stars review stars review stars   27th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replace waste system under kitchen sink. Contacted Tim on Friday afternoon- He replied quickly and I sent a photo of the waste system. He texted me his quote over the weekend. Came on Tuesday morning.

Work done to a high standard and no leaks and more. Conscientious and careful workman, tidy too, top job.

review stars review stars review stars review stars review stars   7th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replace kitchen mixer tap

Replace garden tap

Replace fill valve in cistern

Replace ball valve in combination tank. Very helpful and pleasant person.

Every step of the repairs was explained and completed cleanly and in a professional manner.

I would recommend to anyone needing these type of odd jobs doing.

review stars review stars review stars review stars review stars   12th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replace Ballcock in system Prompt service consideration pleasant situation

review stars review stars review stars review stars review stars   2nd March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Unblock drain from utility The young man was very considerate and respectful towards my 90 yr old father, and cleaned an extra drain "to be on the safe side".

review stars review stars review stars review stars review stars   17th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Drain blocked toilet camera image found root mass high pressure injected remove and cleared. Work arrived 1 1/2 hours earlier very polite you man very promise with valuation and I am very happy with the work done, he was only here for 1 hr.

review stars review stars review stars review stars review stars   10th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Unblocked pipe linked to bathroom. Tim arrived on time ( slightly early! ) completed the job - friendly and efficient.

review stars review stars review stars review stars review stars   7th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Leaking wc pipes. Excellent emergency services.
- Took call early
- Kept times suggested
- Did all work required on time with no fuss for reasonable price what more can you ask.

review stars review stars review stars review stars review stars   29th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replace kitchen tap
Resolve leak under kitchen sink. Fast, efficient repair done to a very high standard
Very reasonable cost and flexible in terms of the work I asked him to do
Highly recommended.

review stars review stars review stars review stars review stars   24th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replaced tap. Exceptional service planned at 9 am, they came and had fixed by noon, no fuss - really impressed!

review stars review stars review stars review stars review stars   24th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Jetting and unblocking drain. Tim was excellent. He arrived promptly and got immediately to work. He soon cleared the blockage and checked to make sure they were all running correctly. I have no hesitation in recommending him for any plumbing or drainage work.

review stars review stars review stars review stars review stars   17th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Cleared blocked drain to main sewer. Very quick service rang up at 10 AM Saturday came out at 11:30 AM as per phone call excellent fast service at the weekend thanks.

review stars review stars review stars review stars review stars   31st October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Unblocked drain with high pressure jet to remove root ingress followed by camera inspection which ensured no cracks or breaks in line. Excellent professional service would not hesitate to use his services again.

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