Property 1st (Maintenance) Limited
4.8 out of 5 based on
188 reviews and feedback
Trusted Trader since 2010
Member Categories and Services
Property Maintenance, Roofing Services and Repairs, Roofline, Guttering Services, Carpenters & Joiners, Cladding Installers & Services, Chimney Repairs | Removal, Plumbers, Bathroom Refurbishment, Bathroom Installation, Painter & Decorators, Interior Decorator, Exterior Painting, Wallpaper Hanging & Wall Coverings, Varnishing, Wood Staining, Fire Security, Joinery ServicesTrade Associations
Business Information
The company was established in 1998 by a local Norwich family and employs fully trained and qualified staff to provide a complete maintenance and repair service for your premises, whether it is your own house, a commercial property or you are a landlord with one or more properties.
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Reviews and Feedback
4.8 out of 5 based on
188 reviews.
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2nd September 2022
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Refurb of bathroom/kitchen An excellent, standard of works, by professional team.
27th July 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Prepare and paint high-level Gable decoration, barge boards, and soffit boards front and back. Also cladding to front. All work carried out efficiently.
please with results.
Paul was personable and answered any questions we had.
please with results.
Paul was personable and answered any questions we had.
14th July 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Bathroom improvements Excellent work.
27th May 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Gutter/fascia damage.
Attended above property to repair damaged gutter to back of house.
Two men attended to provide safe working access.
Re installed dropped fascia.
Left work areas clean and tidy on completion of works. We noticed our gutter had come away from the wall and was hanging loosely late on a Thursday night and spoke to Nick who agreed to send people out as soon as the weather conditions were suitable for it to be repaired. This was all done and getting it fixed quickly was a big weight off the mind. Always very happy with the service we have from Property 1st, having experienced some other less professional service recently from another maintenance company that our neighbours employed it''s very much a relief to know Property 1st will come and do the work properly and reliably.
Attended above property to repair damaged gutter to back of house.
Two men attended to provide safe working access.
Re installed dropped fascia.
Left work areas clean and tidy on completion of works. We noticed our gutter had come away from the wall and was hanging loosely late on a Thursday night and spoke to Nick who agreed to send people out as soon as the weather conditions were suitable for it to be repaired. This was all done and getting it fixed quickly was a big weight off the mind. Always very happy with the service we have from Property 1st, having experienced some other less professional service recently from another maintenance company that our neighbours employed it''s very much a relief to know Property 1st will come and do the work properly and reliably.
18th May 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Relaying wobbly patio slabs, digging out shrub roots that have lifted some slabs. Securing TV cables to the outside wall, filling a hole left by an overflow pipe and patching a mortar front verge area. I waited 3 months from my first request to the job getting done. Nick had explained that they were busy and although it was a long wait, I appreciate that a good firm is going to be very busy. So a good sign.
Neil worked hard, kept me informed on the changes necessary and left the area clean and tidy.
I would recommend this firm with confidence
Neil worked hard, kept me informed on the changes necessary and left the area clean and tidy.
I would recommend this firm with confidence
17th May 2022
Value of Products/Services or Work Performed: £1001 - £5000
Review Comments
Chimney repointing, new toilet and seals round bath and basin, brick pier repaired, replacement bathroom window and painting garden cabin. The whole team were very professional and efficient, the work was of a very high standard, the guys were all polite and pleasant to have around.
Very pleased with the job altogether.
Very pleased with the job altogether.
28th March 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Replacing damaged water tanks in the loft.
Two Valves were fitted to isolate water to the tanks in case any future problems arise - an excellent idea. Work carried out before any further deterioration.
No problems
No delays.
Work was carried out very competently.
We were very pleased with the plumber Neil. He explained how and what he was going to do the complete the job.
Very pleased and satisfied. Very friendly company to deal with from office staff to workmen. Manager looked into supervise work.
Two Valves were fitted to isolate water to the tanks in case any future problems arise - an excellent idea. Work carried out before any further deterioration.
No problems
No delays.
Work was carried out very competently.
We were very pleased with the plumber Neil. He explained how and what he was going to do the complete the job.
Very pleased and satisfied. Very friendly company to deal with from office staff to workmen. Manager looked into supervise work.
15th March 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
replacement of broken glass panes and refixing of plastic panes in greenhouse as always, the work was carried out quickly and with minimal hassle to me - the workers were polite, careful, and thorough
11th March 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Partial kitchen refurbishment (replacement of two units and sink/tap plus associated plumbing, carpentry, plastering and tiling. Plumbing in a new dishwasher. Painting/decorating). Professional and pleasant to deal with. They understood exactly what I required and the work was completed quickly. I am very satisfied.
11th March 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
1. Leak in bathroom cold water pipe repaired. Leak to bathroom waste repaired.
2. Leak in central heating system piping repaired. Very professional company. Turned up on time every visit. Dressed appropriately, arriving in a clean well presented van.
The engineers who did the repairs to my property where: polite, professional, considerate, respectful (to me & my property).
The engineers carried out the work with minimal disruption & explained every step taken to facilitate the repairs.
This company are not the cheapest, but, as they say in life, you get what you pay for. I will be using them in the future, and have no hesitation in recommending them.
2. Leak in central heating system piping repaired. Very professional company. Turned up on time every visit. Dressed appropriately, arriving in a clean well presented van.
The engineers who did the repairs to my property where: polite, professional, considerate, respectful (to me & my property).
The engineers carried out the work with minimal disruption & explained every step taken to facilitate the repairs.
This company are not the cheapest, but, as they say in life, you get what you pay for. I will be using them in the future, and have no hesitation in recommending them.
10th March 2022
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Gas fire disconnection, chimney stack removal (requiring solar panel removal and replacement), repointing of front wall and lower gutters and fascia replacing. The service from start to finish was professional. There was a slight delay getting started compared to the predicted date, but I was clear before agreeing to the work the original date was a best endeavour - due to quantity of work they had on, it was several months after the quote and what with weather at this time of year etc it wasn''t unexpected or an excessive delay and the company kept me informed.
There were a couple of changes in the work as a result of inspections once the scaffolding was up and they were able to properly look at the chimney - the original plan had been to have it repaired despite the fact I wasn''t making use of it.
The change in plans were my decision after discussing options, and a cheaper alternative had been available. The extra cost for the change was quoted for promptly, allowing minimal delay before the builders could carry out the work, and they were able to continue with other tasks in the meantime.
The cost was a little higher than I was expecting/hoping, but then what maintenance work isn''t! This is based on no experience of having similar work done, solely of some other reviews on various site, some of which were quite a bit more expensive, some a bit cheaper but its hard to compare jobs based on brief review.
I would normally have obtained quotes from a couple of other companies for comparison but couldn''t even get any with decent rates from trusted review sites agree a date to come out for a quote in less the 6 months.
There were a couple of changes in the work as a result of inspections once the scaffolding was up and they were able to properly look at the chimney - the original plan had been to have it repaired despite the fact I wasn''t making use of it.
The change in plans were my decision after discussing options, and a cheaper alternative had been available. The extra cost for the change was quoted for promptly, allowing minimal delay before the builders could carry out the work, and they were able to continue with other tasks in the meantime.
The cost was a little higher than I was expecting/hoping, but then what maintenance work isn''t! This is based on no experience of having similar work done, solely of some other reviews on various site, some of which were quite a bit more expensive, some a bit cheaper but its hard to compare jobs based on brief review.
I would normally have obtained quotes from a couple of other companies for comparison but couldn''t even get any with decent rates from trusted review sites agree a date to come out for a quote in less the 6 months.
9th March 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
To demolish a pond. Very happy. No problems
23rd February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
install outside light Fast and efficient , friendly, no improvements to service required
1st February 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Paint , emulsion and wallpaper dining room, stairs and landing We are very satisfied with all the work that has been completed at our house. Everything has been carried out as promised from the first visit. The decorator was very courteous and Carried out the work in a very professional way.
Everything was left very clean and tidy at the end of the day and he was always on time.We would recommend this company to anybody considering having some work completed at their home.
Everything was left very clean and tidy at the end of the day and he was always on time.We would recommend this company to anybody considering having some work completed at their home.
7th January 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Fencing replacements
Exterior door replacement
Friendly staff made certain we were informed as to the start dates and all work completed to our satisfaction.
Work of high quality
Exterior door replacement
Friendly staff made certain we were informed as to the start dates and all work completed to our satisfaction.
Work of high quality
21st December 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Replacement of pat gutter structure Good team
15th December 2021
Ratings
Review Comments
Over the last year Property 1st has carried out several jobs on my property. I was very happy with the standard of work on my property and all involved were polite and friendly. I will use the company again and would recommend them.
2nd December 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Rebuilt front garden wall after something hit it. Work done very well by the builders (Kris) no problems at all.
26th September 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Paint rendering front and rear of chalet house. Also repair of rendering Happy with work
25th September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
There was ingress of water from an area round a velux window. The tiles and ridge tiles had to be removed from the roof surrounding the window and the area refelted and made water tight.
When the surveyor first came to assess the job, he explained what the problem was and what would be required to fix it. I received an electronic quotation for the work and an estimation of the time before work could commence.
The workmen that came were polite, friendly and professional. They did a thorough job and took photos at various stages through the work so I could see what had caused the problem in the first place and what they had don to remedy it. I found this really helpful and reassuring.
I am very happy with the work that has been done.
When the surveyor first came to assess the job, he explained what the problem was and what would be required to fix it. I received an electronic quotation for the work and an estimation of the time before work could commence.
The workmen that came were polite, friendly and professional. They did a thorough job and took photos at various stages through the work so I could see what had caused the problem in the first place and what they had don to remedy it. I found this really helpful and reassuring.
I am very happy with the work that has been done.