Property 1st (Maintenance) Limited
4.8 out of 5 based on
188 reviews and feedback
Trusted Trader since 2010
Member Categories and Services
Property Maintenance, Roofing Services and Repairs, Roofline, Guttering Services, Carpenters & Joiners, Cladding Installers & Services, Chimney Repairs | Removal, Plumbers, Bathroom Refurbishment, Bathroom Installation, Painter & Decorators, Interior Decorator, Exterior Painting, Wallpaper Hanging & Wall Coverings, Varnishing, Wood Staining, Fire Security, Joinery ServicesTrade Associations
Business Information
The company was established in 1998 by a local Norwich family and employs fully trained and qualified staff to provide a complete maintenance and repair service for your premises, whether it is your own house, a commercial property or you are a landlord with one or more properties.
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Reviews and Feedback
4.8 out of 5 based on
188 reviews.
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30th January 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Property First have carried out a range of both small and major repairs here and have always been extremely reliable, prompt and very professional.
I am delighted with everything they have done here.
I am delighted with everything they have done here.
Caroline McNeill-Moss
27th January 2024
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
We had a new window put into our kitchen. There was no natural light in the kitchen due to an extension put in by the previous owner.
From our first contact with Property 1st we were impressed with their professionalism and knowledge about the works that needed to be completed. The tradesmen who came to do the work arrived early and worked through methodically. There was very little dust or dirt in the main part of the bungalow.
Ricky stayed to complete the window fit and plastered and completed the decoration. What really impressed me was the pride they took in their work.
I can highly recommend this company.
From our first contact with Property 1st we were impressed with their professionalism and knowledge about the works that needed to be completed. The tradesmen who came to do the work arrived early and worked through methodically. There was very little dust or dirt in the main part of the bungalow.
Ricky stayed to complete the window fit and plastered and completed the decoration. What really impressed me was the pride they took in their work.
I can highly recommend this company.
Bernadette Lloyd
26th January 2024
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Installing mechanical and electrical ventilation devices
Installing Lighting, electric radiator and, inspecting and updating all electrics.
Installing stair bannister, re-hanging doors.
Re-plastering and decorating.
Positive experience, good communication, reliable, rectified any problems promptly.
Installing Lighting, electric radiator and, inspecting and updating all electrics.
Installing stair bannister, re-hanging doors.
Re-plastering and decorating.
Positive experience, good communication, reliable, rectified any problems promptly.
mike
15th January 2024
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
We recently had a comprehensive home improvement project completed, including the exterior walls painted, roof repaired and refelted, and interior wall repairs. We had a fantastic experience with the entire team.
Nick impressed us with his prompt and thorough quotes, providing clarity and transparency throughout the process. Hannah and Rachel were instrumental in addressing all our inquiries promptly and with great assistance.
The project adhered to the schedule , and we are especially grateful to Paul for ensuring our roof is now completely leakproof. Rickie's painting skills were exceptional, both inside and outside the house. His resourcefulness and efficiency were evident as he skillfully navigated and resolved any unexpected issues that arose during the project.
Overall, we are delighted with the high level of professionalism and craftsmanship displayed by the team. We highly recommend their services and appreciate the dedication to quality workmanship.
Nick impressed us with his prompt and thorough quotes, providing clarity and transparency throughout the process. Hannah and Rachel were instrumental in addressing all our inquiries promptly and with great assistance.
The project adhered to the schedule , and we are especially grateful to Paul for ensuring our roof is now completely leakproof. Rickie's painting skills were exceptional, both inside and outside the house. His resourcefulness and efficiency were evident as he skillfully navigated and resolved any unexpected issues that arose during the project.
Overall, we are delighted with the high level of professionalism and craftsmanship displayed by the team. We highly recommend their services and appreciate the dedication to quality workmanship.
11th January 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Repair to the the roof adjoining a chimney. Work was undertaken on the scheduled date and scaffolding removed a day later.
Michael
2nd January 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
We had some roof repairs done, which included needing to have some scaffolding erected on our neighbour's land. Everything was done in a very friendly and professional way.
Brian Spencer
7th December 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Property 1st decorated entrance hall, stairs and landing walls with emulsion paint.
Resulting finish very neat and home left clean and tidy.
Resulting finish very neat and home left clean and tidy.
29th November 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
It is rare to find such a reliable and pleasant firm to deal with.
Mr and Mrs T B Green
17th November 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Bedroom completely decorated. Reliable workman. Kept informed on any changes. Cleared up well each day.
26th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Repairing chimney. Replace flaunching + several bricks, repoint and fit cowl.
Excellent advice at initial consultation - understood what we wanted (i.e. tidying rather than rebuild).
Good communication until point of starting job. The person who undertook the work (Neil) was excellent. Very friendly, carried out work with minimal disruption and kept us posted throughout. Thank you.
Excellent advice at initial consultation - understood what we wanted (i.e. tidying rather than rebuild).
Good communication until point of starting job. The person who undertook the work (Neil) was excellent. Very friendly, carried out work with minimal disruption and kept us posted throughout. Thank you.
14th October 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
5 star service!
We have had work carried out by Property 1st a couple of times now. Plumbing and electrical work.
They are now my go-to for any type of maintenance work. Very friendly, good communication and I’m always very satisfied with the quality of the work.
We have had work carried out by Property 1st a couple of times now. Plumbing and electrical work.
They are now my go-to for any type of maintenance work. Very friendly, good communication and I’m always very satisfied with the quality of the work.
Johan
12th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Remedial work on bathrooms and fitting of shower
1st October 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Very professional and friendly Service.
22nd September 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
I am extremely pleased with the services provided by Propert 1st. From start to finish, they demonstrated exceptional efficiency, punctuality, and a genuine responsiveness to all our needs. The builders were not only skilled but also remarkably polite throughout the entire project. What's more, they left the area impeccably tidy once the job was completed. I wholeheartedly recommend this company to anyone in need of exterior painting services. They truly deliver on their promises.
15th September 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
We had a leak in our bathroom and having phoned other plumbers, who had not got back to me though promising to do so, I read the reviews on this site and called Property 1st. The organisation, efficiency and professionalism of the company is outstanding. I spoke to a real person not an answerphone, explained the problem and I was told a day when they could come to repair the leak. In fact the company phoned me the following morning after my phone call and said they could send someone that afternoon. Ricky came, sourced the leak which was in a very difficult cramped space and kept us informed all the way through the repair. He is a real professional and very knowledgeable. We have now arranged for Property 1st to come and refurbish our rather tired bathroom. I have no hesitation in recommending a company with such excellent customer service.
7th September 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Roof replaced on entrance hall
Graham Knights
28th August 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
My brick garden wall needed to be rendered as it had bits falling off it and looked very shabby and run down.
The work was completed over three days, on the first day metal mesh was applied and the first layer of concrete was added. The second day the finishing touches were made by adding another smoother layer. On the third day (everything had to dry out before this could happen) lead flashing was added on top.
I was really happy with the the staff on the first two days. They kindly helped move my compost pile and the quality workmanship really showed with the finished wall.
I don't think reading always wholly positive reviews is helpful - it's important to know if you are unhappy about something a business will deal proactively and promptly with your concerns. The lead flashing (once completed) looked fine from my side, however my neighbour (it's a shared wall) was unhappy with how things looked on their side.
To give Property 1st Maintenance full credit, as soon as I called to update them, they immediately arranged to dispatch a member of staff from another nearby job to visit my neighbour and ensure everything was sorted to his satisfaction.
They must have made a good impression as he later told me he was arranging to get a quote for some work he wanted done on his property.
I've now painted the wall and it's looking great.
The work was completed over three days, on the first day metal mesh was applied and the first layer of concrete was added. The second day the finishing touches were made by adding another smoother layer. On the third day (everything had to dry out before this could happen) lead flashing was added on top.
I was really happy with the the staff on the first two days. They kindly helped move my compost pile and the quality workmanship really showed with the finished wall.
I don't think reading always wholly positive reviews is helpful - it's important to know if you are unhappy about something a business will deal proactively and promptly with your concerns. The lead flashing (once completed) looked fine from my side, however my neighbour (it's a shared wall) was unhappy with how things looked on their side.
To give Property 1st Maintenance full credit, as soon as I called to update them, they immediately arranged to dispatch a member of staff from another nearby job to visit my neighbour and ensure everything was sorted to his satisfaction.
They must have made a good impression as he later told me he was arranging to get a quote for some work he wanted done on his property.
I've now painted the wall and it's looking great.
19th August 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
The team replaced my brick archway and removed and replaced a number of cracked bricks above the arch and concreted in a waste pipe . I was very impressed with the care that was taken and the outstanding quality of the job done . It was immediately clear they were really professional and the job done was top notch , right down to the colour of the brick and mortar. The team were punctual and very professional friendly people . I would use again and wish I’d known about them before .
James Doherty
18th August 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Had flying ant infestation.
Property 1st located the problem, eradicated nests and filled all holes visible plus others in conservatory should they try to make their way through there.
Property 1st located the problem, eradicated nests and filled all holes visible plus others in conservatory should they try to make their way through there.
Gill Gabe
9th August 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I have used Property 1st (Maintenance) Ltd for over 20 years now for many different projects and I have always been delighted with the results. I have recommended them to others who have also been pleased with their work.