In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

Property 1st (Maintenance) Limited

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 4.8 out of 5 based on 177 reviews and feedback
Trusted Trader since 2010

Property 1st (Maintenance) Limited
19 Roundtree Close
Norwich
NR7 8SX
01603 404445

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Trade Association Membership
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Trade Association Membership

Business Information

The company was established in 1998 by a local Norwich family and employs fully trained and qualified staff to provide a complete maintenance and repair service for your premises, whether it is your own house, a commercial property or you are a landlord with one or more properties.

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Reviews and Feedback

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4.8 out of 5 based on 177 reviews.
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review stars review stars review stars review stars review stars   12th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Remedial work on bathrooms and fitting of shower

review stars review stars review stars review stars review stars   1st October 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Very professional and friendly Service.

review stars review stars review stars review stars review stars   22nd September 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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I am extremely pleased with the services provided by Propert 1st. From start to finish, they demonstrated exceptional efficiency, punctuality, and a genuine responsiveness to all our needs. The builders were not only skilled but also remarkably polite throughout the entire project. What's more, they left the area impeccably tidy once the job was completed. I wholeheartedly recommend this company to anyone in need of exterior painting services. They truly deliver on their promises.

review stars review stars review stars review stars review stars   15th September 2023
Value of Products/Services or Work Performed: £1 - £1000
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We had a leak in our bathroom and having phoned other plumbers, who had not got back to me though promising to do so, I read the reviews on this site and called Property 1st. The organisation, efficiency and professionalism of the company is outstanding. I spoke to a real person not an answerphone, explained the problem and I was told a day when they could come to repair the leak. In fact the company phoned me the following morning after my phone call and said they could send someone that afternoon. Ricky came, sourced the leak which was in a very difficult cramped space and kept us informed all the way through the repair. He is a real professional and very knowledgeable. We have now arranged for Property 1st to come and refurbish our rather tired bathroom. I have no hesitation in recommending a company with such excellent customer service.

review stars review stars review stars review stars review stars   7th September 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Roof replaced on entrance hall
review stars review stars review stars review stars   28th August 2023
Value of Products/Services or Work Performed: £1001 - £5000
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My brick garden wall needed to be rendered as it had bits falling off it and looked very shabby and run down.

The work was completed over three days, on the first day metal mesh was applied and the first layer of concrete was added. The second day the finishing touches were made by adding another smoother layer. On the third day (everything had to dry out before this could happen) lead flashing was added on top.

I was really happy with the the staff on the first two days. They kindly helped move my compost pile and the quality workmanship really showed with the finished wall.

I don't think reading always wholly positive reviews is helpful - it's important to know if you are unhappy about something a business will deal proactively and promptly with your concerns. The lead flashing (once completed) looked fine from my side, however my neighbour (it's a shared wall) was unhappy with how things looked on their side.

To give Property 1st Maintenance full credit, as soon as I called to update them, they immediately arranged to dispatch a member of staff from another nearby job to visit my neighbour and ensure everything was sorted to his satisfaction.

They must have made a good impression as he later told me he was arranging to get a quote for some work he wanted done on his property.

I've now painted the wall and it's looking great.

review stars review stars review stars review stars review stars   19th August 2023
Value of Products/Services or Work Performed: £1001 - £5000
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The team replaced my brick archway and removed and replaced a number of cracked bricks above the arch and concreted in a waste pipe . I was very impressed with the care that was taken and the outstanding quality of the job done . It was immediately clear they were really professional and the job done was top notch , right down to the colour of the brick and mortar. The team were punctual and very professional friendly people . I would use again and wish I’d known about them before .
review stars review stars review stars review stars review stars   18th August 2023
Value of Products/Services or Work Performed: £1 - £1000
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Had flying ant infestation.

Property 1st located the problem, eradicated nests and filled all holes visible plus others in conservatory should they try to make their way through there.
review stars review stars review stars review stars review stars   9th August 2023
Value of Products/Services or Work Performed: £1 - £1000
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I have used Property 1st (Maintenance) Ltd for over 20 years now for many different projects and I have always been delighted with the results. I have recommended them to others who have also been pleased with their work.

review stars review stars review stars review stars review stars   5th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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Repairs to toilet, lights and extractor fan.

Very friendly and professional. Will definitely use again for any other maintenance or repairs
review stars review stars review stars review stars review stars   29th May 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Internal doors replaced , new window installed , extensive maintenance carried out on roof , replacement flooring on landing following a shower leak , removal and disposal of carpets and finally decorating . all areas where they worked left clean and tidy .

Perfection . They were a joy to deal with from quote to finish . I was kept informed , there standard of work was faultless and I have been dealing with builders on numerous properties for 40 years , there level of work was a first ! I have no hesitation in recommending them and will most certainly use them for future work .
review stars review stars review stars review stars review stars   27th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Neil was very polite, hard working and did an excellent job. The communication before was excellent. We would definitely use them again.

review stars review stars review stars review stars review stars   23rd May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Needed an awkwardly placed tile replaced after wind took it down. Price was around £300 cheaper than price given by another local contractor.
Workers turned up promptly and work was undertaken quickly and efficiently.
Communications with company were good from start to finish.
review stars review stars review stars review stars review stars   11th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Property 1st were excellent! They tried to save us money by suggesting simple solutions we could try before they came out. Then came and solved the problem immediately within an hour!

Fantastic, polite, helpful service. Thank you!
review stars review stars review stars review stars review stars   19th April 2023
Value of Products/Services or Work Performed: £1 - £1000
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Efficient work done to time

review stars review stars review stars review stars review stars   31st March 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Front door step installed with railings for better access and a railing installed for rear steps to improve safety.
Work was done promptly and executed well. communication was excellent throughout and adjustments were made to ensure the fitting was right for us.
We have used Property First before and we knew they always do a good job.
review stars review stars review stars review stars review stars   30th March 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Loft insulated and two damp walls treated . Very reliable firm and tidy workers. No complaints from them about the amount of stuff they had to move to access the rafters.

review stars review stars review stars review stars review stars   4th March 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Chimney pots fitted and a washbasin removed.
review stars review stars review stars review stars review stars   2nd March 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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We have had several works done over the past 5 years. The quality of the work carried out is always of the highest standard and as quoted. This is our 'go to' company for all our maintenance requirements
review stars review stars review stars review stars review stars   2nd March 2023
Value of Products/Services or Work Performed: £1001 - £5000
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A very friendly and clean service - a nice team.

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