From fixing leaky taps to installing complex water systems, plumbing is a specialised trade that requires a deep understanding of water systems, materials, and safety regulations. Plumbers are trained to:

Diagnose and Fix Problems: Whether it's a persistent drip, a clogged drain, or a malfunctioning water heater, plumbers can quickly identify and remedy the issue.
Install New Systems: From bathrooms to kitchens, plumbers install pipes, fixtures, and appliances vital for water supply and waste management.
Ensure Safety and Compliance: Plumbers ensure that all installations and repairs comply with any regulations and safety standards, preventing potential hazards like leaks or water contamination.

What is the most common job for a plumber?

Plumbers handle various tasks related to water and heating systems, but the most frequent call they get is for fixing leaking taps. This seemingly minor issue can cause significant water waste and damage if left unattended. They also regularly find themselves unblocking drains, repairing broken pipes, and resolving hot water issues. Though crucial, these tasks aren't as common as the drip-drip-drip of a leaking tap.

Plumbers are also busy with new installations, whether setting up a new kitchen, fitting a bathroom, or installing appliances. Yet, when it comes to the most common job, fixing a leaking tap is the most simple.

Why should you hire a plumber versus DIY?

While DIY projects can be fun, plumbing is an area best left to the experts. Here's why:

Expertise and Experience: Plumbers bring years of training and hands-on experience, ensuring that the job is done right the first time.
Time and Cost Efficiency: DIY fixes can often lead to more problems and higher costs later. Plumbers provide quick and efficient solutions that save you time and money.
Access to Proper Tools: Plumbing repairs often require specialized tools not typically in a household toolbox. Plumbers are equipped with the necessary tools to handle any job, big or small.
Preventative Measures: Regular maintenance by a plumber can prevent major issues before they start, extending the lifespan of your plumbing systems and reducing the likelihood of emergencies.

Do all plumbers charge a call-out fee?

Not all plumbers charge a call-out fee, but it’s quite common in the industry. Call-out fees are typically applied when plumbers respond to emergencies or provide out-of-hours services.

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Protection from Unfair Trading Regulations 2008 (CPRs), the plumber must clearly state that they are charging you for a visit and that this is separate from any work they may or may not do. They should tell you this before they come to your home and tell you how much the call-out charge will be. If they don’t tell you about a call-out charge and then charge one, you may not have to pay this additional cost. All Trusted Trader members must advise you before attending if a call-out charge is applicable but always ask before inviting tradespeople to your home.

Call-out charges can often be applied for emergency situations, such as urgent, unexpected repairs or during out-of-hours services. Depending on distance or circumstances, fees typically range from £50 to £150.

Choosing the Right Plumber

Use Trusted Sources: Reduce your risk by choosing a Trusted Trader.
Read reviews: Trusted Trader reviews are professionally moderated and give you an idea of previous customers' feedback.
Ask for estimates: If it is a complex job, get multiple quotes from different plumbers to ensure you are happy with costs and any suggested work.
Inquire about warranties: A good plumber will offer warranties on their work, giving you added assurance of their quality and reliability.