In association with Norfolk County Council
Norfolk
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County Property Services (Norfolk) Ltd

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 5.0 out of 5 based on 67 reviews and feedback
Trusted Trader since 2017

County Property Services (Norfolk) Ltd
Unit 2 Basey Road, Rackheath Industrial Estate
Norwich
NR13 6PZ
01603 322333
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CONFIDENCE IN QUALITY & RELIABILITY
Whether you’re remodelling or building your dream home, County Property Services will help you every step of the way. We have a wealth of knowledge in all trades, we’re here to help.

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Reviews and Feedback

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5.0 out of 5 based on 67 reviews.
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review stars review stars review stars review stars review stars   25th March 2024
Value of Products/Services or Work Performed: £25,000+
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In summary, excellent.

We had major renovation and reconfiguration works undertaken and this was all handled by CPS. The timescale for completing the works was short and sticking to this was important for us. This was adhered to brilliantly which was impressive given the level of works.

The communication and customer service was excellent. If ever there was a problem, we were informed and a solution was provided and the issue was sorted.

The whole team were lovely and really helpful in giving advice and explaining the process.

We would definitely recommend CPS to anyone. If you’re planning on having work done, check them out.

A huge thank you to the whole CPS team. We would definitely use again.
review stars review stars review stars review stars review stars   29th February 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Trevor and his team fixed a cowboy job for me; nothing was too much trouble and they did a fantastic job.
Reliable, professional good quality.
Never using anyone else again.

Review Image 1 for County Property Services (Norfolk) Ltd 
review stars review stars review stars review stars review stars   27th February 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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Trevor and his team renovated my kitchen over the last three weeks. The quality of their work is excellent.

I am very happy with everything they have done. They were efficient, clean and tidy, and friendly.

When an unexpected issue arose (the roof felt needed to be replaced) they dealt with it very quickly, and kept the overall project on track.

I will absolutely use them again, once I've saved up to get my bathroom done.

Review Image 1 for County Property Services (Norfolk) Ltd by Robert George 
review stars review stars review stars review stars review stars   6th December 2023
Value of Products/Services or Work Performed: £25,000+
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Over the last year I have used CPS for several jobs. First, to build an extension to house a wet room and create a downstairs bedroom (a disabled adaptation), then a kitchen replacement, then a complete reroof. They have recently completed a replacement of the upstairs bathroom.

I have always found them very pleasant to work with and very considerate to my disabled husband. The quality of workmanship has been first rate and any minor issues have been dealt with quickly. They worked extremely well with the architect for the extension in dealing a structural issue with the original plans, making constructive suggestions for dealing with the problem.

I would have no hesitation in using them again.
review stars review stars review stars review stars review stars   24th November 2023
Value of Products/Services or Work Performed: £25,000+
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CPS completed a full renovation and refit of our kitchen and refresh of our lounge, including: removal of utility room wall, bricking up the back door, adding bifold doors and a new doorway to the lounge. We chose CPS as Trevor, Mel and the team offered a fully ‘project managed’ service from start to finish and held excellent client reviews. Our high expectations were consistently met and exceeded throughout the project. All of the CPS team attending our home , and the few trusted contractors used by them, were professional, friendly, highly skilled in their trades and respectful of our property and lifestyle at all times. We were consulted at every stage during the work and updated every evening by Trevor or one of the team on the daily progress and plans for the next day. Even amidst the heavy building work, they thoroughly tidied up every night, ensuring dust and disruption was kept to the absolute minimum for us and our pets. All work is completed to an exceptional quality. Mel offered excellent office support from start to finish, keeping the project on track and running smoothly. We are absolutely delighted with the results and would not hesitate to recommend CPS 100%.

Review Image 1 for County Property Services (Norfolk) Ltd by Carole Gregor Review Image 2 for County Property Services (Norfolk) Ltd by Carole Gregor Review Image 3 for County Property Services (Norfolk) Ltd by Carole Gregor Review Image 4 for County Property Services (Norfolk) Ltd by Carole Gregor Review Image 5 for County Property Services (Norfolk) Ltd by Carole Gregor 
review stars review stars review stars review stars review stars   17th November 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Excellent service from beginning to end and helped me feel informed all the way through on all the different jobs we had done.

Review Image 1 for County Property Services (Norfolk) Ltd by Eleanor Grubb Review Image 2 for County Property Services (Norfolk) Ltd by Eleanor Grubb Review Image 3 for County Property Services (Norfolk) Ltd by Eleanor Grubb Review Image 4 for County Property Services (Norfolk) Ltd by Eleanor Grubb 
review stars review stars review stars review stars review stars   20th October 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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The County Property team were excellent, from first to last visit.
They accommodated a tight timescale and the work is of a super quality.
I would have no hesitation in recommending this company.
Thank you to everyone involved in our work 😊

Review Image 1 for County Property Services (Norfolk) Ltd by Angela Review Image 2 for County Property Services (Norfolk) Ltd by Angela 
review stars review stars review stars review stars review stars   16th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
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I had a bath removed and a walk in shower with new shower unit installed. This involved tiling and the re-routing I’m water pipes. The team did an excellent job, everything looks good, they even salvaged tiles from the bath to match and reuse. The work was done while I was away on holiday and Mel sent me photos! When I got home i was delighted!

Review Image 1 for County Property Services (Norfolk) Ltd by Tony Wilkinson Review Image 2 for County Property Services (Norfolk) Ltd by Tony Wilkinson 
review stars review stars review stars review stars review stars   11th October 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Highly recommended
We converted our existing bathroom to a wet room.
The service Trevor, Mel and the team provide is exceptional
Right from the start their professionalism, knowledge and friendly
advice cannot be faulted.
They were always punctual and talked us through every stage of the refurbishment and made the whole experience enjoyable.
We are so pleased with the standard of work they have been back to erect a composite garden fence and will be doing some cosmetic exterior work in the next week, plus a conservatory refurbishment next year.

Review Image 1 for County Property Services (Norfolk) Ltd by Terry Long Review Image 2 for County Property Services (Norfolk) Ltd by Terry Long Review Image 3 for County Property Services (Norfolk) Ltd by Terry Long Review Image 4 for County Property Services (Norfolk) Ltd by Terry Long 
review stars review stars review stars review stars review stars   21st September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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CPS replaced carpet with tiling in our hallway. Having chosen the tiles I ordered these separately but CPS provided adhesive, grout and other necessary items within their quote. They also removed and disposed of the old carpet and prepared the floor for tiles.
They worked quickly and efficiently and since the work was carried out over two days they left the area clean and tidy at the end of day 1 as well as once the job was finished.
I would not hesitate recommend CPS, both for their work and communication throughout from quotation, to getting the job booked in and payment.

Review Image 1 for County Property Services (Norfolk) Ltd by Kathryn Green 
review stars review stars review stars review stars review stars   18th August 2023
Value of Products/Services or Work Performed: £1 - £1000
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Had an emergency. Cold water pipe push fitment for ensuite wash basin failed and was leaking. After looking at checktrader contacted this company. Melanie was very pleasant and understanding and despatched a plumber. She rang later with an update on when the plumber would be arriving.
Chris the plumber assessed what was required and explained it very clearly. He was really helpful and replaced the fitment very efficiently. Stopcock had seized and he replaced it very competently.
Had not used this company before but will definitely be using them again in the future.

review stars review stars review stars review stars review stars   15th August 2023
Value of Products/Services or Work Performed: £25,000+
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I have had a complete kitchen replacement with major amendments to the utility room plus a few minor things sorted out. This is the third time that we have used CPS for major works, and we simply would not use any other firm. We have received excellent care and advice throughout. The guys work hard and are skilled at what they do. They are also good fun and clean up every night which is a lovely bonus!

Review Image 1 for County Property Services (Norfolk) Ltd by Jacqueline Stringer Review Image 2 for County Property Services (Norfolk) Ltd by Jacqueline Stringer 
review stars review stars review stars review stars review stars   15th July 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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CPS have carried out a number of projects for us previously and we had no hesitation in using them again for a new cloakroom, a new garden decking area and new windows. As before the team were fantastic being friendly, professionally, hard working and ultimately ensuring we were very happy with the finished works. They did a great job and we are delighted with the outcome and would have no hesitation in recommending them or indeed using them again ourselves.

review stars review stars review stars review stars review stars   17th June 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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County Property Services have completely transformed our family bathroom. They knocked through our 2 rooms plus airing cupboard and made it into one large stunning bathroom which I still can’t believe is ours!
County property removed our existing bathroom units etc, tiles, flooring as well as the boiler, tanks, water cylinders etc.
They installed a brand new combi boiler into our loft area and 2 new radiators. Our bathroom areas were stripped back to a shell and knocked through. New flooring, walls, ceiling, plumbing and electrics were completed to such a high standard and fitted our lovely new bathroom suite, complete with free standing bath, separate shower area, vanity unit with electric mirror, cupboard and toilet.
I’ve probably missed a few things that they’ve done but it has all been fantastic.
Trevor and his team were great throughout and did a brilliant job. A very organised work force! I would highly recommend this company to anyone looking for a dedicated team of workers that love to complete their work to a high standard.

Thank you County property

Review Image 1 for County Property Services (Norfolk) Ltd by Jo and Rick Moore Review Image 2 for County Property Services (Norfolk) Ltd by Jo and Rick Moore Review Image 3 for County Property Services (Norfolk) Ltd by Jo and Rick Moore 
review stars review stars review stars review stars review stars   30th May 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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This was our first building project with CPS and we were delighted! We had a floor levelled and then laid down, bathroom fitted, doors, lights and toilets fitted and light tunnels placed in our attic.

Trevor and his team were so professional, helpful and tidy. We have two young children and they kept the house perfectly clean every day! We also kept adding things to be done to our list and they did every single job to a high quality.
What we loved about CPS is that they don’t have to sub contract. Everything is done within their team so it was so smooth.

We are incredibly happy with the work that they’ve done and when we are ready for phase 2, we will be giving them a call! Mel in the office was so helpful too. Thanks so much for everything CPS, a very satisfied customer here!
review stars review stars review stars review stars review stars   25th October 2022
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Bathroom Refurbishment The CPS team were professional all the way through the project. The work done was completed to a high standard and within the time frame. They worked in a very organised way, clearing debris as they progressed. The team were always accommodating, working with us throughout the selection of the products and the design of the bathroom. They also made it clear that they would be prepared to come back to adjust any possible faults if required.

The company did everything that they promised they would do. The work is a very high standard, and we are very pleased with the end product.

review stars review stars review stars review stars review stars   24th October 2022
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I have been using County Property Services for the last six years. They are engaging from the first communications, attentive and flexible. I can fully rely and trust County Property Services to provide a professional competent job from regulation compliance to major renovations.

review stars review stars review stars review stars review stars   11th August 2022
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Installation of windows This is the third project that CPS has undertaken for us within the last 18 months and as before we are delighted with the work carried out. The team were highly professional, friendly and courteous throughout. They work to a high standard and were again very tidy and organised. I would highly recommend them and will undoubtedly be using them again.

review stars review stars review stars review stars review stars   1st June 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Fit of new bathroom We had an excellent experience with County Property Services and love our new bathroom. We would highly recommend them. Attention to detail was great.

review stars review stars review stars review stars review stars   18th April 2022
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Rear extension and taking out some internal walls to make open plan along with a new kitchen. Outside hard landscaping and some new windows. We have used CPS for a previous project and were delighted with the work carried out and therefore did not hesitate to use them again. As before they were highly professional, courteous with a lot of attention to detail and a desire to achieve the highest standards. We were extremely pleased with the finished project helping us to realise our dream and vision to create an open plan living area with a new kitchen. They could not have done anymore to make sure we were happy with the finished works and during the 14 week build worked with us to make everything was as smooth as possible.

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