In association with Norfolk County Council
Norfolk
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County Property Services (Norfolk) Ltd

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 5.0 out of 5 based on 67 reviews and feedback
Trusted Trader since 2017

County Property Services (Norfolk) Ltd
Unit 2 Basey Road, Rackheath Industrial Estate
Norwich
NR13 6PZ
01603 322333
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CONFIDENCE IN QUALITY & RELIABILITY
Whether you’re remodelling or building your dream home, County Property Services will help you every step of the way. We have a wealth of knowledge in all trades, we’re here to help.

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Reviews and Feedback

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5.0 out of 5 based on 67 reviews.
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review stars review stars review stars review stars review stars   7th March 2022
Value of Products/Services or Work Performed: £25,000+
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Conversions of garage to utility room, shower room and coat cupboard, and new windows to living room and master bedroom. On a project with a number of inherent difficulties, including particularly having to work around elderly clients in residence, CPS managed to find appropriate solutions in every case. The workforce was friendly and caring, left things clean and tidy at the end of each working day, and achieved an above-average standard of workmanship throughout The inevitable extra costs were billed and paid for as soon as they were incurred making settlement of the final account very straightforward. We would employ them again without hesitation.

review stars review stars review stars review stars review stars   3rd March 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Remove and Renew en-suite bathroom This is the third job Trevor and his team have done for us, and again it was of a high standard.

Many Thanks to Trevor, Chris, and Toby for a job well done.

We would definitely use them again and recommend them to anybody looking for decent builders.

review stars review stars review stars review stars review stars   10th February 2022
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Conversion of small cupboard previously a coal house to a
Toilet with a wash basin and heated towel rail. Well worth the 4mth. Wait to be fitted in their busy schedule for the excellent service provided by all tradesmen involved from start to completion. Would definitely use again for anything in this line, therefore highly recommended for any property maintenance work, with grateful thanks to all involved.

review stars review stars review stars review stars review stars   9th December 2021
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Refit of main bathroom, creation of new ensuite, fitting of bannister rail, new cooker hood and ceiling lights This is the second time that we have used CPS for major works. We were so pleased with the high standards, professionalism and friendliness last time that we didn''t even think about asking anyone else to quote. Again the work was finished on schedule, despite some surprises on the way ( nothing to do with Trevor and his team who calmly sorted out the unexpected developments!). We are again delighted with the very high standards. It was particularly helpful to have guidance from Trevor on our proposals.

Everyday, we were told what was happening and whom to expect on the next day - so we always knew what was happening.

It is so refreshing to find a company that is trustworthy, skilled and so helpful. The ladies behind the scene are also great and quick to respond to queries.

We are so happy with the work and would have no hesitation in recommending CPS. They are now our go to people.

review stars review stars review stars review stars review stars   9th December 2021
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Single Storey Extension/Annexe/Granny Annexe We have been let down by previous contractors with works on our property and wanted to find someone who we could rely on and asked for recommendations from friends. They pointed us to County Property Services and we are so glad they did.

We contacted Trevor as we were looking at extending on the back of our property to house my elderly parents so we wanted to create an annexe in which they could have independence but with the reassurance of help at hand when needed.

From initial contact Trevor and Aaron were very helpful with suggestions and ideas for a single storey extension and put us in contact with an Architect so we could push ahead with our plans. We received a fully detailed estimate and agreed to the work. Mel and Sharon in the office were always happy to answer queries and were very prompt with replying to any questions and we were always advised as to when invoices would be produced.

Aaron and his team worked very hard and extremely quickly, despite delays with materials and a couple of unexpected problems along the way. They were always polite and happy to answer any questions or issues we had. The always arrived on time and when expected which was pretty much every day until the build was completed. We never felt awkward or uneasy, the guys were so approachable and friendly. And a few cups of tea always were always appreciated!

The attention to detail and high standard of finish has been noted by friends and family that have seen the end result and my parents couldn''t be happier. In fact the finished space look like its always been there as it blends in so well at the back of the house.

We would never hesitate to recommend Trevor and his team and would certainly approach them first for any further internal alterations we decide to do in the future.

review stars review stars review stars review stars review stars   13th September 2021
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CPS fitted 2 bathrooms and kitchen, all electrical and plumbing work too. Fully decorated 3 rooms, laid flooring, and tiling. CPS has carried out a lot of work at a property over the past 6 weeks. Completely renovating our house in truth.

We have never had work like this done, so we really didn''t know what to expect. To say that we are ecstatic with the work is a complete understatement!

Trevor and the team are a great bunch, friendly and professional. The work that they have done is nothing short of perfection.

If you are looking for any work done (big or small) DO NOT hesitate in giving these guys a call.

We are just so so pleased, thank you to Trevor and the team. Thanks, Matty

review stars review stars review stars review stars review stars   19th July 2021
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County Property Services handled our building work to knock through between our kitchen and dining room, first fix electrics and plumbing, plastering and moving doors, creating an opening for patio doors, installing gas supply and upgrading water supply. County Property Services have been absolutely fantastic to deal with, from start to finish. When Trevor came and surveyed the site, he gave us helpful advice and we received a prompt and accurate quote. We knew we were in safe hands. When work started we were blown away by the speed, efficiency and quality of the work done. This is a professional team who work really well together. They were on site as promised everyday and as they don''t buy in external contractors there were no delays. They carried out the work with consideration for our home and they dealt with the challenges of obtaining building supplies during the pandemic without hassle for us. The communication and efficiency of their office staff was excellent and we never had to chase for information. We only wish we''d had the budget to use them for the entire job to completion. We have recommended them to everyone we know because they made what is a stressful process as smooth and worry-free as possible. It''s clear that Trevor takes person pride in carrying out building work that is quality and providing an excellent service.

review stars review stars review stars review stars review stars   14th July 2021
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New oak and galss stairs, new oak doors and new hall flooring laid. From start to finish I cannot recommend this company enough. We were kept updated throughout and the quality of the work was excellent. Trevor and his team ensured everything was carried out to our total satisfaction and in general they were very tidy, courteous and keen to do a great job for us. We are delighted with the finished work and would definitely use them again for future projects.

review stars review stars review stars review stars review stars   9th July 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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Strip out old bathroom and fit new bathroom. Excellent service from start to finish. We knew after speaking to Trev when he visited for our quote that the firm were professional. He clearly outlined and detailed the work that would be done for us and the costs and timescales the work would take to complete. The workmen completed the work tidily and professionally and were always respectful of our home environment. We now have a bathroom we love and we gratefully thank CPS for the hassle free work they have done. We won''t hesitate to use them again for future work and highly recommend them to anyone else.

review stars review stars review stars review stars review stars   18th March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Complete strip and rebuild of a small en-suite including rerouting pipework below the floor and cutting a wall channel for the sink waste.
Tiling and installation of suite components sourced by ourselves.
Electrical work fitting new extractor, recessed spotlights and illuminated mirror. From initial quotation to completion of the work we were always confident that Trev and his team were the right choice for us. All of our questions were answered accurately and honestly and options were presented whenever we were unsure.

We are delighted with the quality of the work, and with the professionalism, high standards and work ethic that the CPS team displayed throughout the project. They caused minimal disruption, carried out a thorough cleanup at the end of each day, and were friendly and easy to chat with.

One tip for future customers: If you want something done in a particular way, they are happy to oblige - but make sure you communicate that early on, as they work very swiftly.

Thoroughly satisfied, and we have already asked CPS to quote for other work. Excellent team.

review stars review stars review stars review stars review stars   1st March 2021
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Conversion of garage to a downstairs bedroom with ensuite, replacement of existing ensuite, replacement of lights, installing kitchen cupboards, refixing floorboards, roof repairs Being new to the area, were very nervous about appointing a firm to do substantial works to our property. Trevor was easy to talk to and at our initial meeting and gave some sensible advice to achieve our ideas. The team worked tireless in appalling weather conditions. When work was done inside, they left the house tidier than they found it. The work was done very competently and with a high degree of professionalism. Trevor has an amazing team around him, and excellent support staff. We are absolutely delighted with their work and would be pleased and proud to show this to potential clients. They were so helpful when additional unexpected issues cropped up. They are so good that we are now going to have further work done. We cannot recommend them highly enough. You will be in safe, trustworthy hands with this firm.

review stars review stars review stars review stars review stars   23rd February 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Removal of old fireplace, bricking up the opening. Plastering chimney breast. Fitting new skirting board and curtain rail baton. Decoration of whole room. Removal of all debris and cleaning up From the outset the company were very professional, always contacting us and discussing any changes in a timely manner.
The work was discussed fully in advance and timescales explained.
All the different tradesmen used were polite, professional, tidy and did an excellent job.
The work was undertaken in a COVID secure manner, which made you feel safe.
Office staff were always prompt and helpful.
We would use the company again for any work that we require done in the future.

review stars review stars review stars review stars review stars   16th February 2021
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Removal and replacement of 6 radiators.
Completely rebuilt cloakroom WC and introduced new radiator to room. We were very pleased with the work carried out, Chris in particular was a pleasure to deal with, he went above and beyond to make difficult parts of the job look easy and his work ethic was fantastic.
Same goes for CPS and Trevor, they were very good with communication both before the job and with updates each day as work progressed.
All staff were timely, worked cleanly and delivered exactly what was promised. A pleasant change to tradesmen we''ve used in the past! Would highly recommend this company to anyone and we would definitely use them again in future. Thanks Guys!

review stars review stars review stars review stars review stars   15th December 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Complete bathroom re-fit including new floor and plastering Trevor and his team did a fantastic job from start to finish, nothing was a problem for them.
The boys arrived every morning worked solid all day and cleaned up everywhere before they left in the evening. If a problem arose it was sorted with no fuss.
Trevor made visits during the build to make sure everything was ok, if we needed anything extra like more tiles or fixtures he sorted it.
The finished bathroom looked fantastic and we were more than satisfied with the quality of workmanship from the guys. Thanks also to the plasterers, great work, sorry can''t remember your names.
I strongly recommend this company so much so that they have got another job to do for us in the new year.

review stars review stars review stars review stars review stars   10th August 2020
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House renovation Trevor and his team were exceptional from start to finish. All the work done was to a very high standard. Trevor visited frequently to check on the work and to keep us informed what was happening when.Nothing was too much trouble. Thank you County Property Services for delivering the perfect renovation to our bungalow and special Thanks to Trevor for going above and beyond expectations. Special thanks to our blokes Tony and Tony the best Carpenters ever. To Eric Chris, Mark Stu Finally Melanie for all her help.

review stars review stars review stars review stars review stars   19th July 2020
Value of Products/Services or Work Performed: £25,000+
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County Property Services successfully completed a two-storey rear extension to my property. Over an 8 month period Trevor, Aaron, Mel and the team at County Property Services did a fantastic job in delivering a two-storey extension to our property.

From the beginning of the process Trevor and the team worked alongside us in the delivery of this project. This included working with the Architect and Structural Engineers during the concept stages to better understand the intricacies of the project, but to also add their own input into the design stages. We found this to be a fantastic help which, in the early stages, was done mostly at evenings and weekends. Trevor and Aaron were happy to attend, these meetings and it served us, and the project, very well.

As build was due to commence, Trevor and Mel produced a full schedule of works, itemised and clear to understand. A complete contract was presented to approve/comment on, along with pricing. This was essential and supported our budgeting. Amends were then handled on an adhoc basis as design and level of fixtures and fittings were agreed. Costs were adjusted, agreed and entered via contract revisions. All very professional and with a high attention to detail.

As the build began, Trevor and team would arrive around 7:30am each morning and work onsite until at least 17:00pm each day (including Fridays). A fact that was noticed by our neighbours who were very impressed by this - as were we.

Each day the team arrived in clean modern vans, were well presented, accommodated the access needs of our neighbours and were pleasant and happy to help. Each evening the team undertook a clean of areas they''d worked in. This was a great help as we were living in the property during the works and have a small child.

Attention to detail was meticulous throughout; for example, the layout of floor tiles to be equidistant between the door threshold and wall tiles positioned so as to be centred below the bathroom mirrors. This was taken to the next level with Tony and Toby laying the lounge and kitchen/diner floor at a perfect 45 degree angle throughout. They did this not because it was easy (because it wasn''t), but because it would enhance the overall finish - and we couldn''t be happier.

Throughout, Mel and the office team presented updated invoices clearly, consistently and accurately enabling us to track cost against budget throughout the build.

Overall we couldn''t have been happier with the process. This was the first time we have undertaken a project like this and would only go with County Property Services should we undertake a similar project in the future.

review stars review stars review stars review stars review stars   13th July 2020
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complete bathroom refit ,including ,removal of old suite bath, toilet sink etc ,complete tiled room, fitting of shower unit new sink toilet and vanity unit, flooring ,lights extractor fan.also new radiator/towel rail. excellent job.very efficient hard working ,clean, tidy and finished brilliantly .very satisfied.

review stars review stars review stars review stars review stars   2nd July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Kitchen, bathroom and boiler works done. Professional and clear communication. Very pleased with the finish and the speed queries and paper work were dealt with!

review stars review stars review stars review stars review stars   13th February 2020
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General maintenance jobs to doors and windows. Great bunch of guys who get on with the job and leave the place spotless. Always stick to the quote.

review stars review stars review stars review stars review stars   7th February 2020
Value of Products/Services or Work Performed: £25,000+
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Total renovation of three bathrooms (including new boiler), two bedrooms, dressing room, sitting room, downstairs loo, and front and back hall. Trevor and the team at County Property Services have been absolutely brilliant. Very professional and tidy. The finish on all the work has been to the highest standard.

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