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Suffolk
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Smart AIM Solutions

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 5.0 out of 5 based on 52 reviews and feedback
Trusted Trader since 2023

Smart AIM Solutions
Unit R Bristol Court, Betts Avenue, Martlesham Heath
Suffolk
IP5 3RY
01473 787878
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Business Information

At Smart AIM Solutions, we take pride in delivering the highest standard of workmanship, whether it's a simple boiler service, fixing a leak, or installing a new boiler or modern heating system.

Our commitment to achieving such high standards is evident in the majority of our work coming through customer recommendations. We value our customers and strive to provide the best service possible. Our team of motivated Engineers, with their qualifications, knowledge, and experience, are dedicated to performing at our very high standards.

We are equipped to handle a comprehensive range of plumbing and heating issues, from dripping taps to burst pipes, leaking overflow to power flushing. If water, gas or oil goes through it, we do it! We offer installation, servicing, and repair of Natural Gas, LPG, and Oil-fired appliances. Our highly qualified team has many years of experience and is ready to advise, install, and maintain your heating appliances.

We are also happy to review your current heating system and offer practical advice on how you might update or modify your system to make it more energy and cost-efficient. Please get in touch today to arrange a site survey.

We offer everything you need to make your dream become a reality. With our market-leading design software and clever computer graphics, we can show you what the finished result will look like before starting any work. This way you know exactly what to expect and can make changes to the layout, materials, fixtures & fittings, and finishings until you are 100% satisfied. This also enables us to give you a fixed cost for the work. All our bathroom projects are carried out to the highest standard to ensure you gain a beautiful and practical bespoke bathroom that will stand the test of time. Please contact us today to schedule a bathroom design appointment.

Toilet blockages can be distressing and disgusting. Whether your blockage is internal or external, shower, bath, sink, gully, or any other underground drainage service, we have the expertise and ability to get it sorted for you as quickly as possible, even in emergency situations.

There can be many causes of blocked drains/sewer systems. However, these depend on where the blockage is. If a drain on the outside is blocked up, there could be a blockage of leaves that have found their way in and blocked the water flow, or it could be that the tree roots have found their way into the pipework. If this occurs, then they can grow within the pipes over time and create a blockage. However, when the blockage occurs within the house, if you are looking at the toilet, this could be caused due to items being flushed down.

If you are looking at kitchen sinks etc, this could be caused by the build-up of fat, grease, oil, remnants of food, etc. These then attach to the sides of the pipework and build upon other bits of food flushed away, which will eventually turn into a blockage.

When it comes to drain unblocking, our engineers at Smart AIM Solutions don't just fix the problem, they do it efficiently. Using advanced equipment, we ensure a quick and non-intrusive solution to your drainage issues. Contact us today to arrange a drain clearance service.

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Reviews and Feedback

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5.0 out of 5 based on 52 reviews.
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review stars review stars review stars review stars review stars   12th December 2024
Value of Products/Services or Work Performed: £1 - £1000
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Excellent response to an emergency call-out in the middle of the night.
All departments of the firm are very professional and efficient in their response to all work undertaken
We are very impressed with the management of all aspects of the work carried out

review stars review stars review stars review stars review stars   19th November 2024
Value of Products/Services or Work Performed: £1 - £1000
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Smart AIM Solutions fixed 2 toilets for me. I was very happy with the work done. The plumbers who came to quote then to carry out the work were very professional, courteous and knowledgeable. Very good customer service from Karen in the office.
Highly recommend.
review stars review stars review stars review stars review stars   15th November 2024
Value of Products/Services or Work Performed: £1 - £1000
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The problem with my toilet cistern was diagnosed and fixed on the day I called Smart Aim even though it wasn’t an emergency. Great service, lovely people. Always my first call with any plumbing issue.
review stars review stars review stars review stars review stars   14th November 2024
Value of Products/Services or Work Performed: £1001 - £5000
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We were most impressed by the work carried out by Smart Solutions from the time the serious water leak problem on the main water supply from the road to the house was assessed through to the work being carried out. They were empathetic with the enormity of the problem we faced and dealt with us very promptly.
The people were punctual, polite at all times and worked hard to deal with the work needed. We couldn’t have wished for a better Company and would highly recommend Smart Solutions.

review stars review stars review stars review stars review stars   8th November 2024
Value of Products/Services or Work Performed: £1001 - £5000
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After viewing a previous SmartAIM bathroom makeover I contacted the Company with a wish to update mine. Their response and pricing was immediate and reasonable. Their quality of work was top notch and a notable feature was how every person I came into contact with was a happy soul.
review stars review stars review stars review stars review stars   30th October 2024
Value of Products/Services or Work Performed: £1 - £1000
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First class service and customer care. Cannot recommend highly enough. Arrived on time, communication brilliant. Thank you.

review stars review stars review stars review stars review stars   23rd October 2024
Value of Products/Services or Work Performed: £1 - £1000
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The work was completed within a day of the plumber coming to my property and quoting. The men who carried out the work excellent, removed all the old pipes and radiator with no mess or disruption. Would highly recommend

review stars review stars review stars review stars review stars   12th October 2024
Value of Products/Services or Work Performed: £1 - £1000
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I asked them to fix the grouting behind my sink. They came when they said they would and did an excellent job. Their employee was friendly, polite and professional. I will definitely use Smart AIM Solutions again, and I know that lots of other people in my village use them because I see their vans around a lot.
review stars review stars review stars review stars review stars   11th October 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent company. Called them for a routine boiler service, discovered we had a gas leak. They were efficient and shutting it all down. They communicated the issues we had well and outlined options. We received a quote really quickly and we were able to get the work done within a couple of weeks. The two guys that we had in the house were really polite and respectful. I have already recommended the company to friends. Would highly recommend.
review stars review stars review stars review stars review stars   5th October 2024
Value of Products/Services or Work Performed: £1 - £1000
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Contacted Smart Aim Solutions after being recommended by neighbours and local business,also seeing vans many times in our village.
I had a number of jobs (4)
A radiator not working
A toilet not flushing
Bath taps needing replacing
Basin taps tightened.

Very pleased with point of contact and work carried out.
Bath taps still to be replaced as they had to be ordered.
I would not hesitate in recommending them.
review stars review stars review stars review stars review stars   27th September 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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New combination boiler and some new radiators, excellent service, stayed late to ensure we had working hot water and heat before completing work next day, very considerate and helpful and very clean work, very thorough
I would recommend this company
review stars review stars review stars review stars review stars   24th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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Time to visit arranged immediately. Prompt arrival. Sorted problem, 2 polite guys who left everything as they found it ( even put the plant back over the drain cover!) Very efficient service. Thanks guys
review stars review stars review stars review stars review stars   18th September 2024
Value of Products/Services or Work Performed: £1001 - £5000
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We recently had some new pipework and a new bathroom suite supplied and fitted by Smart Aim Solutions. From the initial quote to carrying out the works the team were all very friendly and helpful, the installation team did a fantastic job and we now have a bathroom that we love. We will definitely use them again and are very happy to recommend.

review stars review stars review stars review stars review stars   17th September 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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Various works carried out since 2020 including replacing an oil-fired boiler and alterations to a bathroom. Excellent work, friendly staff, and would thoroughly recommend this company.
review stars review stars review stars review stars review stars   1st September 2024
Value of Products/Services or Work Performed: £1 - £1000
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Responded quickly after being contacted, efficient and thorough work, left the place clean and tidy, cheerful and pleasant experience

review stars review stars review stars review stars review stars   12th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Smart aim came to fix a leaking water main on my property as another company were unable to. They answered the phone call promptly. The office staff were friendly and seemed knowledgeable. They were clear about the likely scale of charges so that there were no nasty financial surprises.
Ollie and His colleague arrived less than 24 hours later at the arranged time. They were friendly, competent and sorted the problem out in 3 hours, despite it being a hot day and having to hand dig a deep hole. They were tidy and clean, kept us informed of their progress and left the work site in good order.
I would definitely recommend their service for any plumbing issues inside or outside the house. I certainly a keeping their number to use their services again.
review stars review stars review stars review stars review stars   8th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Problem with no hot water and boiler not working. They were all very professional and friendly and came out promptly to fix the problem. Have always used them and will continue to do so as they are first class in fixing/servicing boiler and in an emergency which is what happened recently.
review stars review stars review stars review stars review stars   5th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Smart aim provide a reliable and prompt service. It’s always a pleasure to deal with Karen in the office, planned or emergency work completed in good time, communication is excellent.
review stars review stars review stars review stars review stars   25th July 2024
Value of Products/Services or Work Performed: £1001 - £5000
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I needed a whole new shower and electric pump fitting. I was impressed throughout with Smart AIM's efficiency, from Karen the receptionist to the lovely lads, Wayne and Oliver who installed the equipment.
Would definitely use them again, and would also recommend them.

review stars review stars review stars review stars review stars   21st July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service.
Lovely people.
Complete satisfaction.
Thank you.Will definitely recommend ans use again

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