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Suffolk
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Smart AIM Solutions

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 5.0 out of 5 based on 29 reviews and feedback
Trusted Trader since 2023

Smart AIM Solutions
Unit R Bristol Court, Betts Avenue, Martlesham Heath
Suffolk
IP5 3RY
01473 787878
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Business Information

Here at Smart AIM Solutions we pride ourselves on carrying out the highest standard of workmanship, whether it’s a simple boiler service; fixing a leak; installing a new boiler or modern heating system.

We know we’re achieving such standards as the majority of our work comes through customer recommendation due to being blessed with a team of motivated Engineers who have the qualifications, knowledge, and experience to perform at our very high standards.

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Reviews and Feedback

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5.0 out of 5 based on 29 reviews.
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review stars review stars review stars review stars review stars   6th June 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Our old radiators have been changed to new ones including altering the existing flow and return pipework.
The staff have been very helpful and polite from initial enquiry right through to the completed job. We are very happy with the finished work and would highly recommend using Smart Aim Solutions.
review stars review stars review stars review stars review stars   6th June 2024
Value of Products/Services or Work Performed: £1 - £1000
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Karen was efficient from the first phone call, she told us prices and what would happen. Wayne arrived very quickly and told us he would find the leak and repair it. Which he did very well. Karen sent us an e mail telling us charges relating to the work being done. Wayne worked well and got the leak sorted, he checked his work thoroughly and tidied up. Excellent company, thank you. Will definitely use you again .
review stars review stars review stars review stars review stars   31st May 2024
Value of Products/Services or Work Performed: £1 - £1000
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A very reliable company. Always use them for my boiler service and plumbing jobs.
Always friendly and helpful.
review stars review stars review stars review stars review stars   24th May 2024
Value of Products/Services or Work Performed: £1 - £1000
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I chose Smart AIM because it is on a list of Anglian Water approved suppliers. Phoned first thing, plumbers here by mid morning, problems all sorted (replaced jammed stop cock; addressed faulty pressure reducing valve). Excellent service and very nice helpful and informative staff, could not fault them. They made sure we were aware of and understood everything that was going on. Recommend highly.
review stars review stars review stars review stars review stars   16th May 2024
Value of Products/Services or Work Performed: £1001 - £5000
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I have used SmartAim for many jobs over the last 18 months. They have helped with heating and boiler issues, general plumbing and bathroom needs across my own home and rental portfolio. I find all of them personable, professional and flexible. I am normally impressed with their responsiveness and they have never let me down. They are my 'go to' service partner for plumbing needs.

review stars review stars review stars review stars review stars   8th May 2024
Value of Products/Services or Work Performed: £1 - £1000
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Re sealing of shower tray in bathroom.

They attended promptly, did an excellent job and tidied up after.
review stars review stars review stars review stars review stars   8th May 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Simply the best plumbing/water and gas company i have ever used.
From the office to all the trades people, superb and efficient service.
They go the extra mile.

review stars review stars review stars review stars review stars   25th April 2024
Value of Products/Services or Work Performed: £1 - £1000
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Various small works. New shower, boiler service, drain clearance etc.
Always turn up when expected, friendly and helpful. Workmanship to a high standard.
review stars review stars review stars review stars review stars   24th April 2024
Value of Products/Services or Work Performed: £1 - £1000
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good communication
happy with work and would use again
review stars review stars review stars review stars review stars   23rd April 2024
Value of Products/Services or Work Performed: £1 - £1000
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I have used Smart Aim solutions for a few years now. The quality of their knowledge and work is outstanding. I cannot recommend them highly enough. The engineers are extremely knowledgable and friendly and always look for the most cost effective way to give the result you want. I have had a number of boiler experts over the years give many explanations as to why the boiler works flat out, but can't heat the house. The engineer from Smart Aim took less than a hour to find the issue, and after fixing it I now have a wonderfully warm home - what a wonderful service!
review stars review stars review stars review stars review stars   22nd April 2024
Value of Products/Services or Work Performed: £1 - £1000
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First time in using this company and they were wonderful. Wayne and Oliver took out an old shower and fitted a new one. They even fitted a new shower door for me. Adjustments needed to be made which they did very professionally. Very polite and quick. Can highly recommend. Will definitely be using them again.

review stars review stars review stars review stars review stars   17th April 2024
Value of Products/Services or Work Performed: £1001 - £5000
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GEC Nightstore 100 central heating system, investigated and diagnosed fault
Replaced all radiators and corrected fault.
Thank you to Rob Harley Russ Wayne and Ollie,also Karen who answered and dealt with administration promptly .

review stars review stars review stars review stars review stars   28th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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New Radiators and Radiator valve replacements plus numerous minor plumbing jobs. All work was completed to the very highest standard in a professional and friendly manor. Everything they say about themselves is absolutely true.
review stars review stars review stars review stars review stars   11th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Work to alter pipes under the sink was done in a timely and professional manner. Friendly staff. I am very happy with the result and would not hesitate to use this company again

review stars review stars review stars review stars review stars   11th March 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent efficient good value service
review stars review stars review stars review stars review stars   24th February 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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You will get nothing but the highest standard of work from Smart AIM.

We used them in our previous house to fit a new oil system. We Are currently using them in again in current house where we discovered on moving in last October that boiler didn’t work. A phone call to them and within a week new boiler up and running - moved other work around to get us warm ASAP.

House also has slow water flow which means a shower not possible. We came to a full stop with another company. Ross came up with an idea and shortly we will have showers in house.

Breadth of knowledge of owner and experience of the team is fantastic!

Very polite and tidy-working team. The office is very well run and responds promptly to calls/emails.

review stars review stars review stars review stars review stars   5th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Radiators needed flushing. The job was done excellently, the engineers were informative, helpful, efficient and personable. They stayed well after time to ensure that our heat had been properly restored. I recommend them without reservation
review stars review stars review stars review stars review stars   21st December 2023
Value of Products/Services or Work Performed: £1 - £1000
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It has been an absolute pleasure to have Smart AIM Solutions round to work on our boiler and help with our water pipes. We are over the moon with the result and quality of their work and would not go anywhere else. No job seems to be too complex and they always deliver a high quality finish ensuring great peace of mind.

Thanks again for excellent and friendly service, also appreciate them always leaving our house if anything more tidy than it was before! A big thank you to all of you at Smart AIM solutions.
review stars review stars review stars review stars review stars   15th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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We have been using Smart Aim for several years for boiler service, installations and plumbing issues. Always had a good service, polite, tidy and always so helpful, fantastic in an emergency too. Thank you for a great service.
review stars review stars review stars review stars review stars   14th November 2023
Value of Products/Services or Work Performed: £1001 - £5000
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New boiler fitted. Excellent service, clean, friendly and efficient

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