In association with Suffolk County Council
Suffolk
Trusted Trader
Trading Standards Approved

Smart AIM Solutions

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 34 reviews and feedback
Trusted Trader since 2023

Smart AIM Solutions
Unit R Bristol Court, Betts Avenue, Martlesham Heath
Suffolk
IP5 3RY
01473 787878
FaceBook  

Trade Associations

Images and Photographs

Select any image to see a larger version.
Image 1 for Smart AIM Solutions Image 2 for Smart AIM Solutions Image 3 for Smart AIM Solutions Image 4 for Smart AIM Solutions Image 5 for Smart AIM Solutions Image 6 for Smart AIM Solutions Image 7 for Smart AIM Solutions Image 8 for Smart AIM Solutions Image 9 for Smart AIM Solutions Image 10 for Smart AIM Solutions Image 11 for Smart AIM Solutions

Business Information

At Smart AIM Solutions, we take pride in delivering the highest standard of workmanship, whether it's a simple boiler service, fixing a leak, or installing a new boiler or modern heating system.

Our commitment to achieving such high standards is evident in the majority of our work coming through customer recommendations. We value our customers and strive to provide the best service possible. Our team of motivated Engineers, with their qualifications, knowledge, and experience, are dedicated to performing at our very high standards.

We are equipped to handle a comprehensive range of plumbing and heating issues, from dripping taps to burst pipes, leaking overflow to power flushing. If water, gas or oil goes through it, we do it! We offer installation, servicing, and repair of Natural Gas, LPG, and Oil-fired appliances. Our highly qualified team has many years of experience and is ready to advise, install, and maintain your heating appliances.

We are also happy to review your current heating system and offer practical advice on how you might update or modify your system to make it more energy and cost-efficient. Please get in touch today to arrange a site survey.

We offer everything you need to make your dream become a reality. With our market-leading design software and clever computer graphics, we can show you what the finished result will look like before starting any work. This way you know exactly what to expect and can make changes to the layout, materials, fixtures & fittings, and finishings until you are 100% satisfied. This also enables us to give you a fixed cost for the work. All our bathroom projects are carried out to the highest standard to ensure you gain a beautiful and practical bespoke bathroom that will stand the test of time. Please contact us today to schedule a bathroom design appointment.

Toilet blockages can be distressing and disgusting. Whether your blockage is internal or external, shower, bath, sink, gully, or any other underground drainage service, we have the expertise and ability to get it sorted for you as quickly as possible, even in emergency situations.

There can be many causes of blocked drains/sewer systems. However, these depend on where the blockage is. If a drain on the outside is blocked up, there could be a blockage of leaves that have found their way in and blocked the water flow, or it could be that the tree roots have found their way into the pipework. If this occurs, then they can grow within the pipes over time and create a blockage. However, when the blockage occurs within the house, if you are looking at the toilet, this could be caused due to items being flushed down.

If you are looking at kitchen sinks etc, this could be caused by the build-up of fat, grease, oil, remnants of food, etc. These then attach to the sides of the pipework and build upon other bits of food flushed away, which will eventually turn into a blockage.

When it comes to drain unblocking, our engineers at Smart AIM Solutions don't just fix the problem, they do it efficiently. Using advanced equipment, we ensure a quick and non-intrusive solution to your drainage issues. Contact us today to arrange a drain clearance service.

Member Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 34 reviews.
Order by:
review stars review stars review stars review stars review stars   25th July 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I needed a whole new shower and electric pump fitting. I was impressed throughout with Smart AIM's efficiency, from Karen the receptionist to the lovely lads, Wayne and Oliver who installed the equipment.
Would definitely use them again, and would also recommend them.

review stars review stars review stars review stars review stars   21st July 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent service.
Lovely people.
Complete satisfaction.
Thank you.Will definitely recommend ans use again

review stars review stars review stars review stars review stars   16th July 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
excellant response to our plumbing/heating requests.
competitvely priced, with great staff .
quick reply and attending to our requests.
review stars review stars review stars review stars review stars   24th June 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Boiler/cylinder service. Upgrade to pipe work. Free fixed estimates. Fast efficient service.
review stars review stars review stars review stars review stars   20th June 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Friendly professional service from those answering the phone, responding to emails and the technical people undertaking the works.
Highly recommend
review stars review stars review stars review stars review stars   6th June 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Our old radiators have been changed to new ones including altering the existing flow and return pipework.
The staff have been very helpful and polite from initial enquiry right through to the completed job. We are very happy with the finished work and would highly recommend using Smart Aim Solutions.
review stars review stars review stars review stars review stars   6th June 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Karen was efficient from the first phone call, she told us prices and what would happen. Wayne arrived very quickly and told us he would find the leak and repair it. Which he did very well. Karen sent us an e mail telling us charges relating to the work being done. Wayne worked well and got the leak sorted, he checked his work thoroughly and tidied up. Excellent company, thank you. Will definitely use you again .
review stars review stars review stars review stars review stars   31st May 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
A very reliable company. Always use them for my boiler service and plumbing jobs.
Always friendly and helpful.
review stars review stars review stars review stars review stars   24th May 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I chose Smart AIM because it is on a list of Anglian Water approved suppliers. Phoned first thing, plumbers here by mid morning, problems all sorted (replaced jammed stop cock; addressed faulty pressure reducing valve). Excellent service and very nice helpful and informative staff, could not fault them. They made sure we were aware of and understood everything that was going on. Recommend highly.
review stars review stars review stars review stars review stars   16th May 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have used SmartAim for many jobs over the last 18 months. They have helped with heating and boiler issues, general plumbing and bathroom needs across my own home and rental portfolio. I find all of them personable, professional and flexible. I am normally impressed with their responsiveness and they have never let me down. They are my 'go to' service partner for plumbing needs.

review stars review stars review stars review stars review stars   8th May 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Re sealing of shower tray in bathroom.

They attended promptly, did an excellent job and tidied up after.
review stars review stars review stars review stars review stars   8th May 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Simply the best plumbing/water and gas company i have ever used.
From the office to all the trades people, superb and efficient service.
They go the extra mile.

review stars review stars review stars review stars review stars   25th April 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Various small works. New shower, boiler service, drain clearance etc.
Always turn up when expected, friendly and helpful. Workmanship to a high standard.
review stars review stars review stars review stars review stars   24th April 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
good communication
happy with work and would use again
review stars review stars review stars review stars review stars   23rd April 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have used Smart Aim solutions for a few years now. The quality of their knowledge and work is outstanding. I cannot recommend them highly enough. The engineers are extremely knowledgable and friendly and always look for the most cost effective way to give the result you want. I have had a number of boiler experts over the years give many explanations as to why the boiler works flat out, but can't heat the house. The engineer from Smart Aim took less than a hour to find the issue, and after fixing it I now have a wonderfully warm home - what a wonderful service!
review stars review stars review stars review stars review stars   22nd April 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
First time in using this company and they were wonderful. Wayne and Oliver took out an old shower and fitted a new one. They even fitted a new shower door for me. Adjustments needed to be made which they did very professionally. Very polite and quick. Can highly recommend. Will definitely be using them again.

review stars review stars review stars review stars review stars   17th April 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
GEC Nightstore 100 central heating system, investigated and diagnosed fault
Replaced all radiators and corrected fault.
Thank you to Rob Harley Russ Wayne and Ollie,also Karen who answered and dealt with administration promptly .

review stars review stars review stars review stars review stars   28th March 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
New Radiators and Radiator valve replacements plus numerous minor plumbing jobs. All work was completed to the very highest standard in a professional and friendly manor. Everything they say about themselves is absolutely true.
review stars review stars review stars review stars review stars   11th March 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Work to alter pipes under the sink was done in a timely and professional manner. Friendly staff. I am very happy with the result and would not hesitate to use this company again

review stars review stars review stars review stars review stars   11th March 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent efficient good value service
1 2 »