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Smart AIM Solutions

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 5.0 out of 5 based on 17 reviews and feedback
Trusted Trader since 2023

Smart AIM Solutions
Unit R Bristol Court, Betts Avenue, Martlesham Heath
Suffolk
IP5 3RY
01473 787878
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Business Information

Here at Smart AIM Solutions we pride ourselves on carrying out the highest standard of workmanship, whether it’s a simple boiler service; fixing a leak; installing a new boiler or modern heating system.

We know we’re achieving such standards as the majority of our work comes through customer recommendation due to being blessed with a team of motivated Engineers who have the qualifications, knowledge, and experience to perform at our very high standards.

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Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 17 reviews.
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review stars review stars review stars review stars review stars   28th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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New Radiators and Radiator valve replacements plus numerous minor plumbing jobs. All work was completed to the very highest standard in a professional and friendly manor. Everything they say about themselves is absolutely true.
review stars review stars review stars review stars review stars   11th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Work to alter pipes under the sink was done in a timely and professional manner. Friendly staff. I am very happy with the result and would not hesitate to use this company again

review stars review stars review stars review stars review stars   11th March 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent efficient good value service
review stars review stars review stars review stars review stars   24th February 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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You will get nothing but the highest standard of work from Smart AIM.

We used them in our previous house to fit a new oil system. We Are currently using them in again in current house where we discovered on moving in last October that boiler didn’t work. A phone call to them and within a week new boiler up and running - moved other work around to get us warm ASAP.

House also has slow water flow which means a shower not possible. We came to a full stop with another company. Ross came up with an idea and shortly we will have showers in house.

Breadth of knowledge of owner and experience of the team is fantastic!

Very polite and tidy-working team. The office is very well run and responds promptly to calls/emails.

review stars review stars review stars review stars review stars   5th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Radiators needed flushing. The job was done excellently, the engineers were informative, helpful, efficient and personable. They stayed well after time to ensure that our heat had been properly restored. I recommend them without reservation
review stars review stars review stars review stars review stars   21st December 2023
Value of Products/Services or Work Performed: £1 - £1000
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It has been an absolute pleasure to have Smart AIM Solutions round to work on our boiler and help with our water pipes. We are over the moon with the result and quality of their work and would not go anywhere else. No job seems to be too complex and they always deliver a high quality finish ensuring great peace of mind.

Thanks again for excellent and friendly service, also appreciate them always leaving our house if anything more tidy than it was before! A big thank you to all of you at Smart AIM solutions.
review stars review stars review stars review stars review stars   15th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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We have been using Smart Aim for several years for boiler service, installations and plumbing issues. Always had a good service, polite, tidy and always so helpful, fantastic in an emergency too. Thank you for a great service.
review stars review stars review stars review stars review stars   14th November 2023
Value of Products/Services or Work Performed: £1001 - £5000
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New boiler fitted. Excellent service, clean, friendly and efficient

review stars review stars review stars review stars review stars   13th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Smart Aim have done a few things for us. They've serviced our oil boiler, they sorted out a blocked toilet and also sorted out my heating when we ran out of oil in the middle of winter.
At all times they are professional, friendly and helpful and I highly recommend them
review stars review stars review stars review stars review stars   11th November 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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I've used Smart Aim three or four times now for general plumbing work, an oil fired boiler replacement, a cloakroom refurb and an en suite makeover. I find them to be highly competent, professional, courteous and reliable organisation. Having found them, I can't imagine using anyone else for plumbing and associated work.
review stars review stars review stars review stars review stars   9th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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We have had various work for our residents in a sheltered accommodation from new boilers, repairing of leaks, toilet issues, new showers to simple replacing taps.
We are always treated with respect, efficiency and support. The Smart team are a lovely bunch of people who always give best advise, solve problems (very quickly) and always leaves the place clean and tidy.
I would have no hesitation recommending them.

review stars review stars review stars review stars review stars   8th November 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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New outdoor boiler installed. Smart Aim are always very polite prompt and very tidy workers. Can’t fault them.
review stars review stars review stars review stars review stars   8th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Wouldn’t hesitate to highly recommend Smart Aim Solutions. They installed a new boiler a couple of years ago and do the annual service.
Ross and his team are extremely professional.
review stars review stars review stars review stars review stars   8th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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A fault on my mum s boiler needed to be sorted and a service
Excellent friendly service always go above and beyond
review stars review stars review stars review stars review stars   8th November 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Our son recommended the company to us. We moved into the area in March and the shower needed replacing which Smart did and it is excellent.
We now have a further problem with the boiler which was due to be serviced this month.
Having met the person who previously serviced it when we moved here to talk us through everything I decided to change the service over to Smart who came to service the boiler which they have now put a Danger sign on as it is not safe with many leaks .These problems have been going on a long while. Enough said re previous workman. We now wait for the new boiler to go in but Smart have been excellent with their service and care on both jobs. Even came back to make sure we have hot water yesterday afternoon. I cannot praise them enough the guys have all been great and the administration excellent. Thank you very much Smart .
review stars review stars review stars review stars review stars   11th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
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We wanted to replace our boiler with a modern one and had quotes from a number of suppliers with variable scope and price. Rob from Smart AIM Solutions provided a choice of competitive quotes for Worcester Bosch boilers focused only on the work that needed to be done. The subsequent installation was excellent. Rob and Wayne found ways to avoid external pipework, neatly plumbing the new boiler with difficult runs behind kitchen cupboards. They went out of their way to protect carpets, work tidily and clear up all the mess afterwards. They were extremely knowledgeable offering advice on commissioning that is not common place in the industry. They will be my first choice for future work. A thoroughly great experience - and the boiler is superb.

Review Image 1 for Smart AIM Solutions by Adrian 
review stars review stars review stars review stars review stars   29th September 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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I first used SMART AIM Solutions when I had a leak from my Hot water cylinder , they were the only company that actually picked up the phone and were out the same day. New parts were ordered and the fault was fixed the following day. I was so impressed with the service I then used them to refurbish my bathroom and some other heating / hot water jobs that needed doing around the house. I also switched my yearly boiler service over to them.
The whole company from the office staff to engineers are a pleasure to deal with , they are all friendly and efficient .
Communication is good
Engineers turn up when they are booked
Engineers are knowledgeable
Your not sold anything that you don't need
Engineers do not disappear for hours during a job
Jobs are completed to a high standard
I will use them every time