In association with Suffolk County Council
Suffolk
Trusted Trader
Trading Standards Approved

Smart AIM Solutions

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 51 reviews and feedback
Trusted Trader since 2023

Smart AIM Solutions
Unit R Bristol Court, Betts Avenue, Martlesham Heath
Suffolk
IP5 3RY
01473 787878
FaceBook  

Trade Associations

Images and Photographs

Select any image to see a larger version.
Image 1 for Smart AIM Solutions Image 2 for Smart AIM Solutions Image 3 for Smart AIM Solutions Image 4 for Smart AIM Solutions Image 5 for Smart AIM Solutions Image 6 for Smart AIM Solutions Image 7 for Smart AIM Solutions Image 8 for Smart AIM Solutions Image 9 for Smart AIM Solutions Image 10 for Smart AIM Solutions Image 11 for Smart AIM Solutions

Business Information

At Smart AIM Solutions, we take pride in delivering the highest standard of workmanship, whether it's a simple boiler service, fixing a leak, or installing a new boiler or modern heating system.

Our commitment to achieving such high standards is evident in the majority of our work coming through customer recommendations. We value our customers and strive to provide the best service possible. Our team of motivated Engineers, with their qualifications, knowledge, and experience, are dedicated to performing at our very high standards.

We are equipped to handle a comprehensive range of plumbing and heating issues, from dripping taps to burst pipes, leaking overflow to power flushing. If water, gas or oil goes through it, we do it! We offer installation, servicing, and repair of Natural Gas, LPG, and Oil-fired appliances. Our highly qualified team has many years of experience and is ready to advise, install, and maintain your heating appliances.

We are also happy to review your current heating system and offer practical advice on how you might update or modify your system to make it more energy and cost-efficient. Please get in touch today to arrange a site survey.

We offer everything you need to make your dream become a reality. With our market-leading design software and clever computer graphics, we can show you what the finished result will look like before starting any work. This way you know exactly what to expect and can make changes to the layout, materials, fixtures & fittings, and finishings until you are 100% satisfied. This also enables us to give you a fixed cost for the work. All our bathroom projects are carried out to the highest standard to ensure you gain a beautiful and practical bespoke bathroom that will stand the test of time. Please contact us today to schedule a bathroom design appointment.

Toilet blockages can be distressing and disgusting. Whether your blockage is internal or external, shower, bath, sink, gully, or any other underground drainage service, we have the expertise and ability to get it sorted for you as quickly as possible, even in emergency situations.

There can be many causes of blocked drains/sewer systems. However, these depend on where the blockage is. If a drain on the outside is blocked up, there could be a blockage of leaves that have found their way in and blocked the water flow, or it could be that the tree roots have found their way into the pipework. If this occurs, then they can grow within the pipes over time and create a blockage. However, when the blockage occurs within the house, if you are looking at the toilet, this could be caused due to items being flushed down.

If you are looking at kitchen sinks etc, this could be caused by the build-up of fat, grease, oil, remnants of food, etc. These then attach to the sides of the pipework and build upon other bits of food flushed away, which will eventually turn into a blockage.

When it comes to drain unblocking, our engineers at Smart AIM Solutions don't just fix the problem, they do it efficiently. Using advanced equipment, we ensure a quick and non-intrusive solution to your drainage issues. Contact us today to arrange a drain clearance service.

Member Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 51 reviews.
Order by:
review stars review stars review stars review stars review stars   15th December 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We have been using Smart Aim for several years for boiler service, installations and plumbing issues. Always had a good service, polite, tidy and always so helpful, fantastic in an emergency too. Thank you for a great service.
review stars review stars review stars review stars review stars   14th November 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
New boiler fitted. Excellent service, clean, friendly and efficient

review stars review stars review stars review stars review stars   13th November 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Smart Aim have done a few things for us. They've serviced our oil boiler, they sorted out a blocked toilet and also sorted out my heating when we ran out of oil in the middle of winter.
At all times they are professional, friendly and helpful and I highly recommend them
review stars review stars review stars review stars review stars   11th November 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I've used Smart Aim three or four times now for general plumbing work, an oil fired boiler replacement, a cloakroom refurb and an en suite makeover. I find them to be highly competent, professional, courteous and reliable organisation. Having found them, I can't imagine using anyone else for plumbing and associated work.
review stars review stars review stars review stars review stars   9th November 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We have had various work for our residents in a sheltered accommodation from new boilers, repairing of leaks, toilet issues, new showers to simple replacing taps.
We are always treated with respect, efficiency and support. The Smart team are a lovely bunch of people who always give best advise, solve problems (very quickly) and always leaves the place clean and tidy.
I would have no hesitation recommending them.

review stars review stars review stars review stars review stars   8th November 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
New outdoor boiler installed. Smart Aim are always very polite prompt and very tidy workers. Can’t fault them.
review stars review stars review stars review stars review stars   8th November 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Wouldn’t hesitate to highly recommend Smart Aim Solutions. They installed a new boiler a couple of years ago and do the annual service.
Ross and his team are extremely professional.
review stars review stars review stars review stars review stars   8th November 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
A fault on my mum s boiler needed to be sorted and a service
Excellent friendly service always go above and beyond
review stars review stars review stars review stars review stars   8th November 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Our son recommended the company to us. We moved into the area in March and the shower needed replacing which Smart did and it is excellent.
We now have a further problem with the boiler which was due to be serviced this month.
Having met the person who previously serviced it when we moved here to talk us through everything I decided to change the service over to Smart who came to service the boiler which they have now put a Danger sign on as it is not safe with many leaks .These problems have been going on a long while. Enough said re previous workman. We now wait for the new boiler to go in but Smart have been excellent with their service and care on both jobs. Even came back to make sure we have hot water yesterday afternoon. I cannot praise them enough the guys have all been great and the administration excellent. Thank you very much Smart .
review stars review stars review stars review stars review stars   11th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We wanted to replace our boiler with a modern one and had quotes from a number of suppliers with variable scope and price. Rob from Smart AIM Solutions provided a choice of competitive quotes for Worcester Bosch boilers focused only on the work that needed to be done. The subsequent installation was excellent. Rob and Wayne found ways to avoid external pipework, neatly plumbing the new boiler with difficult runs behind kitchen cupboards. They went out of their way to protect carpets, work tidily and clear up all the mess afterwards. They were extremely knowledgeable offering advice on commissioning that is not common place in the industry. They will be my first choice for future work. A thoroughly great experience - and the boiler is superb.

Review Image 1 for Smart AIM Solutions by Adrian 
review stars review stars review stars review stars review stars   29th September 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I first used SMART AIM Solutions when I had a leak from my Hot water cylinder , they were the only company that actually picked up the phone and were out the same day. New parts were ordered and the fault was fixed the following day. I was so impressed with the service I then used them to refurbish my bathroom and some other heating / hot water jobs that needed doing around the house. I also switched my yearly boiler service over to them.
The whole company from the office staff to engineers are a pleasure to deal with , they are all friendly and efficient .
Communication is good
Engineers turn up when they are booked
Engineers are knowledgeable
Your not sold anything that you don't need
Engineers do not disappear for hours during a job
Jobs are completed to a high standard
I will use them every time
« 1 2 3