Smart AIM Solutions

A fault on my mum s boiler needed to be sorted and a service
Excellent friendly service always go above and beyond

Our son recommended the company to us. We moved into the area in March and the shower needed replacing which Smart did and it is excellent.
We now have a further problem with the boiler which was due to be serviced this month.
Having met the person who previously serviced it when we moved here to talk us through everything I decided to change the service over to Smart who came to service the boiler which they have now put a Danger sign on as it is not safe with many leaks .These problems have been going on a long while. Enough said re previous workman. We now wait for the new boiler to go in but Smart have been excellent with their service and care on both jobs. Even came back to make sure we have hot water yesterday afternoon. I cannot praise them enough the guys have all been great and the administration excellent. Thank you very much Smart .

We wanted to replace our boiler with a modern one and had quotes from a number of suppliers with variable scope and price. Rob from Smart AIM Solutions provided a choice of competitive quotes for Worcester Bosch boilers focused only on the work that needed to be done. The subsequent installation was excellent. Rob and Wayne found ways to avoid external pipework, neatly plumbing the new boiler with difficult runs behind kitchen cupboards. They went out of their way to protect carpets, work tidily and clear up all the mess afterwards. They were extremely knowledgeable offering advice on commissioning that is not common place in the industry. They will be my first choice for future work. A thoroughly great experience - and the boiler is superb.

I first used SMART AIM Solutions when I had a leak from my Hot water cylinder , they were the only company that actually picked up the phone and were out the same day. New parts were ordered and the fault was fixed the following day. I was so impressed with the service I then used them to refurbish my bathroom and some other heating / hot water jobs that needed doing around the house. I also switched my yearly boiler service over to them.
The whole company from the office staff to engineers are a pleasure to deal with , they are all friendly and efficient .
Communication is good
Engineers turn up when they are booked
Engineers are knowledgeable
Your not sold anything that you don't need
Engineers do not disappear for hours during a job
Jobs are completed to a high standard
I will use them every time