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Norfolk
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Rollerdor Ltd

review stars review stars review stars review stars review stars
 4.8 out of 5 based on 272 reviews and feedback
Trusted Trader since 2017

Rollerdor Ltd
12 Jarrold Way, Bowthorpe Employment Area
Norwich
NR5 9JD
01603 743215

Member Categories and Services

Garage Doors, Roller Shutter Installers

Business Information

Installed Doors or DIY Supply Only?

Which option suits you?

Whether you would like us to fit your new Rollerdor or you would like to fit it yourself, we have an option to suit you.
Our supply only remote control roller garage door are supplied as standard with it’s simple hard wired safety edge plug-and-go system that works as a one press open and close operation, 2 Handsets, access to in-depth installation instructions and a generic fixing kit, these doors are designed with self installation in mind.

Not only that, but your new and made-to-measure roller garage doors comes with a two year parts-only warranty, so there has never been an easier way to have a bespoke electric roller garage door tailored to your needs at such a great price.

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Reviews and Feedback

review stars review stars review stars review stars review stars
4.8 out of 5 based on 272 reviews.
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review stars review stars review stars review stars review stars   9th May 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Fitting new parts to garage doors By far one of the best companies you could ever deal with, fantastic customer service. I will always use them for any garage door issues. Top rate

review stars review stars review stars review stars review stars   9th May 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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New top Straps and reset motor limits Had a few emails with Matt who was replying over a wk end when closed which was really helpful parts ordered and fitted and advice was given over the phone to setup it worked really well very very helpful really appreciated.

review stars review stars review stars review stars review stars   8th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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I had a new electric roller garage door fitted and the old garage door taken away.

I am really pleased with the door and with the workmanship and also with the way the company dealt with me.
Everyone was polite, efficient and friendly and I won''t hesitate to recommend them to anyone. Rollerdor was recommended to me from a friend I trust and that trust was not misplaced.
Although ordered prior to the lockdown, this was done at a difficult time in the early days of the lockdown for the Corona Virus and social distancing was adhered to at all times.

review stars review stars review stars review stars review stars   8th May 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Review Comments
The door I bought was supply only.

If the ordering and delivery were anything to go by, I would think the fitting service would also be excellent.

I did some research on roller doors and chose to buy from Rollerdor.

I ordered my door as supply only as I was to fit it myself. The ordering online was very straight forward. Then Covid-19 struck and we were in lockdown. I was contacted by Rollerdor and informed that there would be a delay due to Covid-19. I was pleasantly surprised when Rollerdor contacted me to say that they could deliver the door early. I was given a date and time for delivery, and despite them being over 400 miles away, they arrived within 2 minutes of the time stated on the email. The Rollerdor crew unloaded the door into my garage and gave a brief instruction about the door and the fitting of the door along with information on where to find further detailed instruction through YouTube videos.

Having watched the video a couple of times, I then fitted the door with no problems. The fitting only took about an hour and was simple, as long as you followed the instructions “exactly”. The wiring took another half an hour and the setting of the door up and door down limits only took 5 minutes and again was simple.
The door itself works as expected and is of comparable quality to my neighbours door which I know cost them 3 times more than I paid.

I can’t fault the Rollerdor company from ordering the door, confirmation of measurements, payment and delivery. Their video instructions are really good, although it would have been nice to have a voice narrating along with the text.

I would recommend Rollerdor to anyone thinking about a new garage door, first class service throughout.

review stars review stars review stars review stars review stars   8th May 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Having had a garage roller shutter door installed 18 months ago with no issues. The installation was trouble free & have been very pleased with the product.

Due to my stupidity I had left a bin under the opened roller door, with the remote fob in my pocket I accidentally pressed close switch, this caused the curtain to come down on to the bin, with the motor still running. The 3 straps securing the curtain to the roller drum were broken. Had I ordered the roller door with sensors this would not have happened.

I made a call to their office, Matt took my call & was very helpful in advising how to resolve the problem I had created. The spare parts arrived the following day to enable repair to be done.

First class service & was much appreciated.

Regards,

Richard Regan. R & L sales

review stars review stars review stars review stars review stars   8th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Purchased as a self fit. Product was excellent with clear instructions, quality was excellent along with the customer care on collection. A very genuine business & would recommend completely. If i require any more roller door products, i would return.
many thanks again.

review stars review stars review stars review stars review stars   8th May 2020
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Installation of roller door to garage After some teething problems the door seems to be behaving well with only the odd glitch, but nothing serious. The third fob, once programmed has been very handy.

review stars review stars review stars review stars review stars   7th May 2020
Review Comments
Supplied two roller doors completed order prior to date offered and delivered in a friendly efficient way. Supplied two roller doors completed order prior to date offered and delivered in a friendly efficient way.

review stars review stars review stars review stars review stars   7th May 2020
Value of Products/Services or Work Performed: £1 - £1000
Review Comments
Supplied a spare part for my electric shutter door I needed a spare part for my 3 year old electric roller door.
I telephoned and within a few mins, a replacement part was being packaged

The part arrived 2 days later and it fitted perfectly.

Exceptional service and very reasonable charge for both the part and postage.

Have saved their number for future reference.

review stars review stars review stars review stars review stars   7th May 2020
Value of Products/Services or Work Performed: £1 - £1000
Review Comments
I damaged garage door 2 days into lock down......the firm I bought the door from were useless and did not even answer calls - however Rollerdor helped me order correct parts and shipped them immediately. Very happy. Parts only but really helped as other firms not answering and posted parts to enable garage door entry which was vital.

review stars review stars review stars review stars review stars   7th May 2020
Review Comments
New parts for a garage door. Rollerdor are a pleasure to buy from. I required some serviceable parts for a garage door and their after-sales service was exceptional! Matt was a star and took a great deal of time and patience with me when asking about technical knowledge.
These guys are the best. Definitely recommended!

review stars review stars review stars review stars review stars   7th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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We had 2 Rollerdors fitted a couple of years ago. We have been more than pleased. Reliable and no problems.

review stars review stars review stars review stars review stars   7th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Electrician. Self installation Quick delivery.nice and lightweight to work with.easy installation. Good quality good price .nice delivery very friendly and helpful. Yours John Dickie

review stars review stars review stars review stars review stars   7th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replacement lock straps and door edges required for 10 year old door originally purchased from Rollerdor - were in stock and easily ordered online. Arrived within 2 days. Very pleased with service as always, thanks again Rollerdor, can’t fault your service.

review stars review stars review stars review stars review stars   7th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Garage door replacement fob Excellent customer service, very prompt & helpful

review stars review stars review stars review stars review stars   7th May 2020
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Perfect Very happy with the door , no complaints, I would definitely use them again

review stars review stars review stars review stars review stars   7th May 2020
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Fantastic product service and delivery Everything was fantastic

review stars review stars review stars review stars review stars   7th May 2020
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Great service , needed a replacement roller door motor and controller to complete my home installation. Great service all round very pleased with everything, thank you.

Found you on EBay and must say everything went very smoothly. Had a backup phone call from Rich to confirm the details and had it delivered the next day , product was of a high quality and easy to install and a very good price as well .

Thank you for the great service , Kind Regards David Warren

review stars review stars review stars review stars review stars   7th May 2020
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I have a Rollerdor garage door which broke. I called Rollerdor to ask whether they could help. The customer service chap was very helpful. Having described the problem, he was instantly able to tell what the problem was and how to fix it. The spare parts arrived 2 days later.
I then had a problem resetting the door, again the chap on customer service talked me through the doing the job while I was on the phone and actually doing it.
Top draw service.
Great service. Great people.

review stars review stars review stars review stars review stars   7th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Rollerdoor manufacture and supply Supply only of electric roller doors
Happy with product but instructions for installing were unclear and understated the difficulty. Mine were large double doors but it was physically impossible to lift into position with 2 people as shown/recommended. As a result of poor instructions mistakes wee made and parts were broken . When I ordered new parts the person who took my order knew exactly what had happened so it is obviously not the first time!!

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