Home Instead Norwich

Cleaning my flat for 2 hours per week. In quite satisfied with the service. I have a regular care. Giver and we have a chat before she gets to work. We get on well and she arrives promptly.

Three mornings every week I have. Somebody help me to have a shower Mon, Wed, Friday. There is so much that I can manage for myself. The lady is always on time & works for 11am - 12am. I’ve found her quite hard to say very much about every day happenings & is very quiet.

On returning home after a long stay in hospital I and my family felt I needed some support in place, to assist with getting up in the morning housework, shopping etc and peace of mind and companionship. This has been for 7 days a week, 4 hrs a day. The service I receive is first class and all of the carers that come are very caring & friendly, and they endeavour to send the same person regularly and have done since they started, I always know who is coming. The companionship they offer as part of the pack & as well as the personal & home help is wonderful.

Personal care Very pleased with service provided. Care givers professional, sympathetic, caring and helpful.

Housework and companionship weekly. My caregiver goes with me on some lovely walks. I can see improvements in my home and now have time to spend in the garden because my housework is done.

General services around the house following my discharge from hospital after an operation. House work, some food preparation, general help. No personal care needed. Good. The service complied with my requirements, which were willingly complied with.

Housework, a good clean throughout my bungalow. The care giver is wonderful she helps me a lot. She is very good.

House work, mopping floors, changing bed linen, washing up. Very good

Two mornings a week you assist by dressing and washing my wife. In any time left you help with ironing or vacuuming. Your assistance is valued and eases the load on me as a carer. Quite happy

Help with breakfast, cleaning, prompt medication and check I’m OK.

Help with showering. Very good indeed.

This group of people provide daily care for my elderly mother. So that she can be independent for as long as possible in her home. My mother is content and is getting on well with her carers. At this time in her life, its difficult to always recognise when help is needed. The staff have been most helpful to our family.

The service that Home Instead provides for me is personal care, which includes help with washing myself, showering, washing my hair and getting dressed. I also get general help with preparing my meals, cleaning, general help with things like putting the bin out and tidying cupboards. My carer also spends time chatting with me. She also makes my bed. She planted some seeds for me. I think the service is excellent. The carers are such nice, kind, helpful people to have in my house. They are just so kind and helpful. I trust them completely and they are always reliable. If they are worried about me, Home Instead ring my daughter immediately. I really feel cared for. I feel like they make time for me. I would recommend Home Instead to anyone.

"Home Help" has helped me recover from a recent traumatic illness. She has proved to be a very caring and able helper. She quickly worked out a routine and is an extremely important person to me. I cannot praise her enough. This was the first time I needed help in the home and have not felt any problem with the help and service I have received.

Companionship for David. Taking out for coffee or drive chatting & discussing interests. Excellent.

General help with domestic chores following surgery and husbands ongoing "minor" incapacity. very good and a great relief.

Carer walks dog 1 hour twice a week as hurt my ankle. Been grateful to get him out. Good match. The dog really likes the care giver.

My wife, 86 is reluctant to help herself, depressed, on medication. These ladies would get her up at 8 am, see her showered & dressed, do some house cleaning, washing up, offering conversation (which wife did not want). Punctual, effective, briskly done. Excellent service but horrendously expensive.

A care giver provides support for my elderly mother to help her with her weekly shopping. Very satisfied, it is helpful to know that my mother has someone to help her & the help is reliable & regular & caring.

Help to get out of bed assisting in shower, dressing & make bed. Very good