Home Instead Norwich
4.8 out of 5 based on
97 reviews and feedback
Trusted Trader since 2010
Home Instead Norwich
Suite 7 Diamond House, Vulcan Road NorthNorwich
NR6 6AQ
01603 963317
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Member Categories and Services
Private Home Help, Home Care Support, Mental Health Care, Dementia Care at Home, Respite CareBusiness Information
Your home is where you feel the most comfortable and the happiest. It's the place you know the best. If you want to stay living safely and well at home, Home Instead can help make that possible.
Our Care Professionals can support you to maintain independence at home with our tailored range of private home care services. These include: companionship, home help, personal care, dementia care and live in care.
Our Care Professionals can support you to maintain independence at home with our tailored range of private home care services. These include: companionship, home help, personal care, dementia care and live in care.
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Reviews and Feedback
4.8 out of 5 based on
97 reviews.
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28th August 2015Ratings
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Review Comments
Washing, cleaning, shopping for my mother who has Alzheimer’s. Home Instead have consistent carers who really take care & time with mother. I am totally confident in their service.
28th August 2015Ratings
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Excellent. Very friendly. Gets on with the jobs and good things that need to be done.
27th August 2015Review Comments
Carers are very supportive & reassuring when things go wrong – when I was invaded by wretched flying ants in my kitchen excellent help was provided. All much appreciated. After various operations I have had help from first support.
27th August 2015Ratings
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Personal care. Home instead have provided excellent levels of care in a warm and kind manner fully understanding my mums daily needs and how best they are met which has enabled mum to stay longer in her own home whilst suffering from a degenerate illness. I shall ever be grateful for their care and support and cannot thank them enough. Gillian Bran.
27th August 2015Ratings
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Help to manage daily life after a stroke. Help with shower, getting to appointments, making phone calls. Legal and support for exercise and practice. The help I received is of a very high standard. I know I can rely on my carer and trust her to look after my interests. She is reliable and a good companion.
27th August 2015Ratings
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Agreeable, companionable, professional. I respect and feel gratitude to my care giver. I am pleased to be a care-taker!
27th August 2015Ratings
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Exactly what need. Very good carer. Am very happy with the help I receive.
27th August 2015Ratings
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Excellent in all respects.
27th August 2015Ratings
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Help with meals daily general housework. Light gardening. Shopping (when required). I am very pleased with my carers. They are all very kind and always put my mind at rest if I have any worries (especially my bread order when it doesn’t come!) they go that extra mile to help me and I am very grateful.
27th August 2015Ratings
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Is excellent. My mum looks forward to Judy’s visits and outings to the garden centre.
25th August 2015Review Comments
A pleasant cleaning contact weekly. Only 2 his cleaning very helpful to know I could have extra care if I need it in future.
25th August 2015Ratings
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Shopping Cannot complain, always pleasant and good for a laugh.
25th August 2015Ratings
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It is mainly house chores because I cannot “reach high or “crawl low” and get tired quickly!!!
25th August 2015Ratings
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Very good. I also have Jane Ward and Smith Michaela. At weekends and on Tuesdays, As I have told you before. I wished you did so minutes in evening. I have to use another company then not so good.
25th August 2015Ratings
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Help to shower and dress rub cream on legs, back, arm.
25th August 2015Ratings
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Domestic Reliable and consistant.
24th August 2015Ratings
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For 2 hours per week personal care- with shower & lotion on my back (for a cute invitation) Both carers and katerina dining Wendy’s holiday have been matched to understand my rare water already. During my tour they assist with household tasks. It is amazing how much support I received from each of them. I am now 88 and this is a new and valuable experience.
24th August 2015Ratings
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Is very good.
29th June 2015Review Comments
Gave support housekeeping for my dementia suffering mother. Competent, efficient and kind. We have no issues at all as we are new to the services. They appear to know their job!
26th May 2015Review Comments
Person care – help with showering – washing on time – for 2 hours each week. I am now age 88 - & this may increase as needed. Same caretaker* each week. I pay per hour by monthly DD. It is excellent – just what I need at present. Well supervised – excellent time keeping. Carers well-chosen, trained & supervised worth the cost – currently approx. £20 per hour. I was “matched” with both my carers.