In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

Home Instead Norwich

review stars review stars review stars review stars review stars
 4.8 out of 5 based on 96 reviews and feedback
Trusted Trader since 2010

Home Instead Norwich
Suite 7 Diamond House, Vulcan Road North
Norwich
NR6 6AQ
01603 963317
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Business Information

Your home is where you feel the most comfortable and the happiest. It's the place you know the best. If you want to stay living safely and well at home, Home Instead can help make that possible.

Our Care Professionals can support you to maintain independence at home with our tailored range of private home care services. These include: companionship, home help, personal care, dementia care and live in care.

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Reviews and Feedback

review stars review stars review stars review stars review stars
4.8 out of 5 based on 96 reviews.
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review stars review stars review stars review stars review stars   28th August 2015
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Excellent. Very friendly. Gets on with the jobs and good things that need to be done.

review stars review stars review stars review stars review stars   27th August 2015
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Carers are very supportive & reassuring when things go wrong – when I was invaded by wretched flying ants in my kitchen excellent help was provided. All much appreciated. After various operations I have had help from first support.

review stars review stars review stars review stars review stars   27th August 2015
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Personal care. Home instead have provided excellent levels of care in a warm and kind manner fully understanding my mums daily needs and how best they are met which has enabled mum to stay longer in her own home whilst suffering from a degenerate illness. I shall ever be grateful for their care and support and cannot thank them enough. Gillian Bran.

review stars review stars review stars review stars review stars   27th August 2015
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Help to manage daily life after a stroke. Help with shower, getting to appointments, making phone calls. Legal and support for exercise and practice. The help I received is of a very high standard. I know I can rely on my carer and trust her to look after my interests. She is reliable and a good companion.

review stars review stars review stars review stars review stars   27th August 2015
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Agreeable, companionable, professional. I respect and feel gratitude to my care giver. I am pleased to be a care-taker!

review stars review stars review stars review stars review stars   27th August 2015
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Exactly what need. Very good carer. Am very happy with the help I receive.

review stars review stars review stars review stars review stars   27th August 2015
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Excellent in all respects.

review stars review stars review stars review stars review stars   27th August 2015
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Help with meals daily general housework. Light gardening. Shopping (when required). I am very pleased with my carers. They are all very kind and always put my mind at rest if I have any worries (especially my bread order when it doesn’t come!) they go that extra mile to help me and I am very grateful.

review stars review stars review stars review stars review stars   27th August 2015
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Is excellent. My mum looks forward to Judy’s visits and outings to the garden centre.

review stars review stars review stars review stars review stars   25th August 2015
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A pleasant cleaning contact weekly. Only 2 his cleaning very helpful to know I could have extra care if I need it in future.

review stars review stars review stars review stars review stars   25th August 2015
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Shopping Cannot complain, always pleasant and good for a laugh.

review stars review stars review stars review stars review stars   25th August 2015
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It is mainly house chores because I cannot “reach high or “crawl low” and get tired quickly!!!

review stars review stars review stars review stars review stars   25th August 2015
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Very good. I also have Jane Ward and Smith Michaela. At weekends and on Tuesdays, As I have told you before. I wished you did so minutes in evening. I have to use another company then not so good.

review stars review stars review stars review stars review stars   25th August 2015
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Help to shower and dress rub cream on legs, back, arm.

review stars review stars review stars review stars review stars   25th August 2015
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Domestic Reliable and consistant.

review stars review stars review stars review stars review stars   24th August 2015
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For 2 hours per week personal care- with shower & lotion on my back (for a cute invitation) Both carers and katerina dining Wendy’s holiday have been matched to understand my rare water already. During my tour they assist with household tasks. It is amazing how much support I received from each of them. I am now 88 and this is a new and valuable experience.

review stars review stars review stars review stars review stars   24th August 2015
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Is very good.

review stars review stars review stars review stars   29th June 2015
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Gave support housekeeping for my dementia suffering mother. Competent, efficient and kind. We have no issues at all as we are new to the services. They appear to know their job!

review stars review stars review stars review stars review stars   26th May 2015
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Person care – help with showering – washing on time – for 2 hours each week. I am now age 88 - & this may increase as needed. Same caretaker* each week. I pay per hour by monthly DD. It is excellent – just what I need at present. Well supervised – excellent time keeping. Carers well-chosen, trained & supervised worth the cost – currently approx. £20 per hour. I was “matched” with both my carers.

review stars review stars review stars review stars review stars   25th February 2015
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Carers - who give my mother breakfast and lunch, check she has taken her tablets, wash up, tidy and keep her company. They take an interest in her and chat with her. The carers are fantastic! They give a unique, personal service which my mother enjoys and which gives me peace of mind.

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