Home Instead Norwich

Care at home for elderly person. Excellent service, kind, efficient and professional.

Assistance to attend a clinic appointment. Home Instead organized for sue to take me to my clinic appointment at a time my daughter, granddaughter were unable to. I was very pleased as I did not have to cancel the appointment.

Help with washing and dressing. Preparing breakfast and lunch. Supervising medication, emotional support and companionship. I can not fault the care my father received. He is treated with dignity and compassion at all times. He is always introduced to carers, who always arrived promptly. They always listen to him and encourage independence as appropriate.

Medication to be taken, personal care, building relationship or trust, meal provision. Very dementia friendly & staff trained to understand the effects it can have on families. Already managing to get dad shaved when previous care agencies couldn't. Very good contact & interaction too.

Washing up, laundry, cleaning, hoovering, making beds, ironing and anything that needs sorting. Making sure there is hot drink on hand. I don't know how I managed before Judy came to me. She is always on time and very bright & happy which makes me feel happy too.

Home care help with personal hygiene and meals to prepare, three times a day. Help with general light household duties. Also administer my daily medication. I have been having Home Instead for approx 4 wks. I feel happy with the service so far. The carers are usually prompt on times and helpful to me, I feel quite relaxed with them around me and help with shavering etc.

Company (VIP to me). Cups of coffee/tea! Long chats (mainly current affairs)! The service I receive is wonderful! Thankyou.

1 hour morning care 8-9 (5 x a week). 3 hrs (lunch time care), 1 hr x 3 a week. Morning support with washing, dressing, medication & breakfast. Simple cleaning tasks in bathroom. Lunch time meal organized, social interaction. Home instead is the 3rd care company involved in care of my mother. We are delighted with their thoroughness attention to detail and care. Their personal approach adds to their ensuring they have the best fit possible. They are always easy to contact, ready to listen and adapt or adjust. The care plan if we feel it is necessary.

Help with showering & dressing in the morning. We are very happy with the service we receive.

I mainly have 2 care givers for three hours twice a week that is one at a time for companionship for my husband, which usually entails a walk and some reading and chat. Very organised and prompt with arrival and departure. All of the care givers we have had, have been of a very good standard and seemed devoted to their tasks. Plenty of follow up from the office.

All my shopping, hoovering, sheet changing and showering. In all ways the service is excellent.

Personal care, washing hard areas to reach on my body. Changing my bedding. Removing rubbish and kitchen waste. Preparing the laundry. Shopping. Any task I can’t manage. Confident that someone will come on time. That jobs will be done by a competent helper.

Personal service After spending 4 months in hospital it was clear that I and my wife would need support. But who to turn to?

Moving in to the unknown we contacted Home Instead Service Care in February 2012. We were impressed by their professional approach.

4 months on my wife and I are extremely pleased with our choice. The company is very professional in all its dealings with us. The carers are excellent, ready and willing to make our lives more comfortable. We would have no hesitation in recommending Home Instead Service Care.

Help to live in carer wash and dress me. They are great company.

Light housework Very pleased the caregiver is lovely.

One 4 hour companionship call per week. Looking to extend the times. Mother has Alzheimer’s and care giver has befriended her and they got on well. Very good. Prompt, sympathetic caregiver. Affable, interacts with family well.

Housework, take me shopping, companionship. It’s very good excellent service. My caregiver is friendly, nice and hard working. Always on time smartly dressed and does anything I ask her. She is a very good cleaner, I enjoy going out with her, she is always cheerful.

2 hours per week cleaning, dusting and hoovering. Pretty good. 9.9 out of 10! Very satisfactory. Regular care given since June 2011.

Cleaning bathroom, kitchen, two bedrooms and lounge, also vacuuming carpets and keeping an eye on my wife if I have to pop out. Very good, helpful and cheerful. Couldn’t be better.

Cleaning my flat for 2 hours per week. In quite satisfied with the service. I have a regular care. Giver and we have a chat before she gets to work. We get on well and she arrives promptly.