In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

Eastern Tree Care

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 5.0 out of 5 based on 412 reviews and feedback
Trusted Trader since 2012

Eastern Tree Care
26 Bond St
Norwich
NR2 3TS
07891 807 734

Business Information

Here at Eastern Tree Care, we pride ourselves in our professional approach, expertise and strong work ethic. Customer service is paramount, from our first point of contact with you to the moment we leave your site, your satisfaction is our priority.

Hiring ETC for your tree surgery, landscaping and garden services is quick & easy. We provide a reliable, punctual service tailored to a time scale and budget that suits you.

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Reviews and Feedback

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5.0 out of 5 based on 412 reviews.
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review stars review stars review stars review stars review stars   18th February 2014
Value of Products/Services or Work Performed: £1 - £1000
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Tree Surgery. Dismantle large tree, reduce over size hedge, dispose of arisings. Very professional, friendly, competent, honest and very reasonably priced.

review stars review stars review stars review stars review stars   14th February 2014
Value of Products/Services or Work Performed: £1001 - £5000
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Felling of 2 mature beech trees, reduction of 2 mature oaks and a sweet chestnut overhanging a neighbouring property and removal of deadwood from 2 other beeches and hedge cutting clearance along a public pathway. The scope of our work impacted on neighbouring properties and a public footpath so it was really important that we entrusted the work to someone who would be sensitive to everyone''s needs, not just our own. This was the first time we had used Eastern Tree Care and Tully King and his team clearly knew what they were doing. We had a major unforeseen problem on the first day when the climbed inspection of one beech revealed it to be much more decayed than anticipated which led to a felling rather than a monolith reduction. This was approached in a considered and professional manner that gave everyone confidence in what Eastern Tree Care were doing even though this meant a closure of our road for about an hour. Neighbours have subsequently commented on how well this tricky procedure was tackled.

Tully dealt with the TPO paperwork and relevant discussions with the tree protection officer and also spoke to adjoining neighbours about the work. We were kept fully informed as to what was happening on each day.

This work took 3 days to complete and the site was left tidy on a daily basis. We have been left with wood cut into pieces that can be directly used or suitably split for firewood and all waste was chipped.

I do not hesitate to recommend Eastern Tree Care to you.

review stars review stars review stars review stars review stars   14th February 2014
Value of Products/Services or Work Performed: £1 - £1000
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Field maple felled to ground level. Ash tree thought soon to be a problem in the hear future cut down to top of hedge height. First rate service. Prompt efficient and knowledgeable. Very pleasant personnel who were a pleasure to have on one''s property. They are to be recommended without the slightest hesitation.

review stars review stars review stars review stars review stars   14th February 2014
Value of Products/Services or Work Performed: £1 - £1000
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One apple tree removed and two apple trees pruned ETC were recommended to us by near neighbours. The work had originally been planned for March but with weather conditions good Tully phoned yesterday to say he could fit us in later in the day. We were happy to go with this & he duly arrived on time. Tully checked & agreed with us the work needing to be done & we were delighted with the outcome. Tully & Nick completed the work in the expected time & took great care. The pruning was completed to a very high standard and the trees look much better as a result. Great value. Tully & Nick were both cheerful, polite & well equipped with all the necessary equipment to complete the job. Best to use their mob phone number if you need a quick response.

review stars review stars review stars review stars review stars   14th February 2014
Value of Products/Services or Work Performed: £1 - £1000
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remove 3 Illex trees,cut into logs remaining waste removed.Crown raise oak, waste removed.Garden tidied of debrie In the estimate a labour figure per hour plus an oncost for equipment replacement travelling to and from site would help to see if estimate was fair.
This is a rare way of estimates being given,having recently been charged for a so called 4 days of work which took 2.5 days,I could have made a more none worrying choice

review stars review stars review stars review stars review stars   30th January 2014
Value of Products/Services or Work Performed: £1001 - £5000
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Taking down nine trees, some of which were growing very close to or between buildings. Wood was left in manageable chunks for future splitting. Tully and his team did a great job! He managed to fit us in on short notice after seeing our concern over the proximity of several large trees near our house.
The team were punctual, professional, polite and cheerful. I was impressed by the array of different techniques they used to for each tree depending on its unique properties and position. Some had to be dismantled branch by branch to protect nearby buildings.
The site was left tidy as promised, and our house is now a much lighter and brighter place to live.
Overall I was very pleased with the work they did and would not hesitate to call ETC again in the future.

review stars review stars review stars review stars review stars   27th January 2014
Value of Products/Services or Work Performed: £1 - £1000
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Tree height reductions. I am delighted with the work and the firm are very professional. This is the 3rd time I have used them and I will continue to use them in the future. Also, my friends have used them on my recommendation.

review stars review stars review stars review stars review stars   8th January 2014
Value of Products/Services or Work Performed: £1 - £1000
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Clearing overgrowth and crown raising trees along a city centre Terrace path Our city centre terrace was in desperate need of clearing and Tully and Dan were efficient, friendly and very can-do. Despite the challenges of doing this work in a terrace with no vehicle access, they quickly found solutions and got on with the job. Excellent work, guys. We would be happy to recommend you to anyone.

review stars review stars review stars review stars review stars   7th January 2014
Value of Products/Services or Work Performed: £1 - £1000
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Taking down a large cypress tree which was split and swaying badly in the strong winds.Removal of all the branches and debris. Leaving discs to be split, the discs stacked in a safe area and the site left clean and tidy. I have used this ETC before and was very happy last time. I received a very prompt service and the nature of this tree was rather urgent. From contacting ETC and the job being completed was very fast.( 10 days )
As before, everything was explained to me and my front garden was left clean and tidy,with the exception of the sawdust, which I was forewarned about and to be expected.
ETC are professional, courteous and reassuring. I would
recommend them.

review stars review stars review stars review stars review stars   20th December 2013
Value of Products/Services or Work Performed: £1 - £1000
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Oak reduction and crown raise good job.

review stars review stars review stars review stars review stars   19th December 2013
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Removing dead wood and selected branches from 2 trees The firm came by recommendation from a friend and we were not disappointed. They completed the work very efficiently and tidily, clearing away all wood as agreed,
They also behaved professionally during all dealings with us and appeared very knowledgable about their work.
We would definitely use this firm again.

review stars review stars review stars review stars review stars   4th December 2013
Value of Products/Services or Work Performed: £1 - £1000
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Removal of 15 trees and section of hedging An excellent service, Tully and his team worked swiftly and efficiently to remove the trees and leave the garden in a very tidy condition. They were a pleasure to have working in our garden and I would strongly recommend them to anyone contemplating similar work.

review stars review stars review stars review stars review stars   2nd December 2013
Value of Products/Services or Work Performed: £1 - £1000
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Need tree with a TPO to be removed due to a fungus. A fantastic job especially as we were concerned over the TPO. Tully and team were very helpful, excellent service.

review stars review stars review stars review stars review stars   14th November 2013
Value of Products/Services or Work Performed: £1001 - £5000
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Felling two mature & very large beech trees affected by a deadly fungus, both trees very close to our house and the rear boundary wall. This was our first experience of Tully and Eastern Tree Care. From the outset, we were impressed by their prompt visit, advice and quotation. Norwich experienced two days of gale force winds before the work was able to be started and we were very appreciative of a phone call from Tully checking we were all OK and the trees were still standing. The work commenced on the day as promised and was carried out by the team efficiently and safely. No damage was caused, the huge amount of wood was removed as agreed and the site was left tidy. Dan''s skilful overhead tree-work did create much entertainment for us and our neighbours!

review stars review stars review stars review stars review stars   7th November 2013
Value of Products/Services or Work Performed: £1 - £1000
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Two trees felled. Tully carried out the work to a very high standard and at price quoted. He was very knowledgeable and gave impartial advice. I was confident to leave Tully and his colleague to get on with the job whilst I went out for the day. All the debris was cleared away and the garden left tidy. The trunks were cut into logs, as requested, at no extra charge.
I would not hesitate to recommend Tully and his team.

review stars review stars review stars review stars review stars   26th October 2013
Value of Products/Services or Work Performed: £1 - £1000
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Removal, renovation, maintenance and inspection of several trees Exceptional service from a clearly dedicated and enthusiastic team of professionals. Prior to work starting we were given a comprehensive and detailed explanation of everything that would happen and when, and the team delivered on that exactly. Extremely competitive on price. This is the first time we have used this company, and I have no hesitation in recommending them to anyone.

review stars review stars review stars review stars review stars   22nd October 2013
Value of Products/Services or Work Performed: £1 - £1000
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Felled four mature trees:
eucalyptus, birches (2) and a field maple. All burnable wood was reduced to logs for our wood burner, and small branches were chipped and removed from the property.
Reduced another birch, a bullace and a willow. Punctual, knowledgeable, answered all questions and ensured we were satisfied with their work.
We will definitely use this company again.

review stars review stars review stars review stars review stars   17th October 2013
Value of Products/Services or Work Performed: £1 - £1000
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tree cut down to lower trunk. We have recommended the company to 2 friends who are planning to have work on trees in the near future.

review stars review stars review stars review stars review stars   4th October 2013
Value of Products/Services or Work Performed: £1 - £1000
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To climb, dismantle and remove 1 x Cyress Tree to ground level.

To crown raise 1 x Pinus (pine)above electrical wires and reduce back from the properties by 1-2 metres.
All wood is to be stacked on the site and all waste to be removed from the site leaving it safe and tidy. We were delighted with the way in which the work was conducted. Also, we were impressed with the professionalism demonstrated by the team and consider we got excellent value for money for the job in hand.

This is the first time Eastern Tree Care have carried out work for us and have we have already agreed further work to be carried out.

We will certainly be recommending ETC to our friends and neighbours.

review stars review stars review stars review stars review stars   27th September 2013
Value of Products/Services or Work Performed: £1 - £1000
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Trimming trees and mature shrubs / hedges around our property This is the third time we have used ETC and as previous visits the work has been carried out in a exemplary manner. We have no hesitation in recommending Eastern Tree Care for all tree And hedge work.

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