In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

Castle Electrical Services Limited

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 4.9 out of 5 based on 338 reviews and feedback
Trusted Trader since 2010

Castle Electrical Services Limited
34 Wentworth Green
Norwich
NR4 6AE
01603 507222
07771 512 876

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At Castle Electrical Services Limited, our experience, expertise and efficient approach have ensured that we have become an established and trusted name throughout the Norfolk and Suffolk area with a reputation for courteous and professional service.

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Reviews and Feedback

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4.9 out of 5 based on 338 reviews.
Order by:
review stars review stars review stars review stars review stars   11th December 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Review Comments
Replacing of shower isolator switch done as a separate visit.
Replacement of 3 external lights including junction boxes, replacement of one internal light an relocation of a socket Excellent service from start to finish, my shower switch was done within a week of me contacting them and the rest booked in for a few weeks later. Prices very acceptable, workman work masks and took shoes off even though I said they didn''t need (as got washable floors). Very tidy work all rubbish taken with them. I will certainly use Castle Electrical again and recommend them to others.

review stars review stars review stars review stars review stars   5th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Fused spur, x2 double sockets and LED strip light Very punctual, today and professional electricians. The second time I have used and would recommend and use again

review stars review stars review stars review stars review stars   28th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Root cause analysis of electrical tripping fault. Problem made safe I''ve been delighted with the service that I received from Castle Electrical after I had been concerned with a number of electrical trip instances at my property.

Having described my situation, I was given clear instruction around how diagnosis would take place, including charging. An appointment was then booked within a few days.

The electrician, Eddie, methodically reviewed my sockets and quickly diagnosed the root cause. He took time to explain this to me in plain english and then gave me options around how the matter could be made safe and then further mitigated. We agreed the best plan and he was able to make the fix there and then.

This was a really professional and friendly experience and based on this, I would strongly recommend Castle to others. Thank you

review stars review stars review stars review stars review stars   26th September 2021
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Efficient and friendly service very pleased! Really pleased with the work done and the pleasant and professional approach of the team. Very happy with the results.

review stars review stars review stars review stars review stars   25th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
Chase in a single metal box and fit 1-single socket utilising cooker cable from switch above worktop.
Replace a light fitting in the kitchen supplied by me.
Test circuit and issue a NICEIC minor works certificate. We were very impressed with John Wilson of Castle Electrical who provided a quote and organised for the work to be done and Edddi and Kevin of Castle Electrical who carried out the job in terms of the quality of work and their customer facing skills. Would highly recommend.

review stars review stars review stars review stars review stars   2nd July 2021
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Review Comments
Replacement of bathroom lights, installation of two exterior lights and subsequently, to carry out an electrical EICR report on a rental property.
Castle Electrical Services (John Wilson) offer a most reliable and professional service. Our enquiries were dealt with promptly, and communications throughout were excellent.

In fitting two exterior lights, John unexpectedly had to correct some existing wiring which had been incorrectly installed. Much expertise and experience was required to resolve the problem which involved working in a cramped loft with difficult access. I was very impressed with John’s diligence, thoroughness and dexterity! It was generous of him to hold to his original estimate considering the additional amount of time spent on resolving the problem

Highly recommended.

review stars review stars review stars review stars review stars   28th June 2021
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Spotlights in several rooms ,replace light fittings chase walls for tv cables ,replace power points to kit hen and utility room Very pleased with castle electrical services they were very experienced and professional,the work was done to a high standard and were tidy whilst working and took all rubbish away would highly recommend this company

review stars review stars review stars review stars review stars   6th May 2021
Value of Products/Services or Work Performed: £1 - £1000
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Fitting a fan into a bathroom exterior wall without plastic trunking covering the necessary wiring. John and his team are excellent. Pragmatic, collaborative, and very able. I thoroughly enjoy working with him.

review stars review stars review stars review stars review stars   29th April 2021
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Replace outside and bathroom lights
Fit new main earth
Various fault finding
Replace consumer unit
Test and issue EICR certificate Ten out of ten for Castle Electrical Services! The work was completed within a short timeframe and John took the time to explain what was being done and why. He also went out of his way to make sure the job was completed properly.

review stars review stars review stars review stars review stars   28th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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EICR Report +Fitting of New Double socket and faulty earth connection diagnosis. Read reviews on Castle Electrics and proved to be spot on,John Fitted my EICR report in quite short notice and rectified a small problem.Explained the work throughout and the work carried out and billing was very clear,John also explains on the phone clearly the work carried out and is polite with it.Job well done,Didn''t cost the "Earth"😊,Sean

review stars review stars review stars review stars review stars   27th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replace faulty heating timer for new as timeclock stopped working. I was very very pleased low prompt it was fixed also how nice Mr.Wilson was I would recommend him to anyone.

review stars review stars review stars review stars review stars   26th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Installation of outdoor double electrical socket and garden lighting (cabling and spotlights) John was friendly, prompt and efficient - from coming to quote for the job to carrying out the work. His prices are clearly set out, fair and reasonable and he kept to the expected timescale despite the wet and cold conditions at this time of year. He is careful and tidy in the way that he works and made sure that everything was safe and tested. We have used Castle Electrical Services previously for a small job fitting a new light, and would definitely use them for any future electrical work we require. Highly recommend the business to others.

review stars review stars review stars review stars review stars   22nd November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Install new electrical cooker point, replace 2 double sockets, change 29 halogen bulbs for LED’s. Very pleased with the whole experience, from initial visit and quote to the work being carried out and communication along the way.

review stars review stars review stars review stars review stars   21st November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Shower installation, shower switch and light switch reposition, fuse board check. Fast, friendly, meticulous, tidy - all good! Price appropriate too.

review stars review stars review stars review stars review stars   21st November 2020
Value of Products/Services or Work Performed: £1 - £1000
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2 outdoor electric sockets fitted Came when arranged. Did the work as agreed, cleaning up all mess as work was being done. efficient and very happy with the work

review stars review stars review stars review stars review stars   20th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Supply and fit two new mains powered smoke detectors. Reliable, professional and good value.
I have used this company 5 or 6 times in the last two years for work in my home and for rental properties. They are consistently good.

review stars review stars review stars review stars review stars   20th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Twice we have had flats inspected by Castle Electrical Services Ltd for safety. We have twice needed to have flats inspected for the state of the electrics prior to purchase. The first one was found wanting, everything was explained clearly in the report which was sent to us, with supporting photographs. The estimated cost of making the flat safe was explained, but we were not planning to completely rewire a place after buying, so we did not proceed with that purchase.
The second flat was found satisfactory, again a comprehensive report was supplied, which is what we will need as landlords to rent it out.
On both occasions the appointment for the inspection was arranged swiftly so we did not have to wait for results. The company dealt with the estate agents on both occasions.
When I have needed to communicate with Castle Electrics, they have responded swiftly.

I will certainly be using this company when we need any electrical work done in the future.

review stars review stars review stars review stars review stars   20th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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• Replace a double socket in the garage.
• Change a single to double socket surface mounted.
• Test circuit and issue a NICEIC minor works certificate
Excellent service as usual, work done as expected, good price and left very clean & tidy.

Would definitely recommend and we will use their services again

review stars review stars review stars review stars review stars   9th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replace burnt out wall socket, advise on replacement immersion heater Easy to contact and get a quote for work required. Arrived on time and got the work done in a friendly and efficient manner.

John also gave useful advice on replacing an immersion heater and on any testing work that might be required.

Knowing from experience that finding reliable tradesmen can be a hit and miss affair, I''d certainly use Castle Electrical and John again and would recommend them to others.

review stars review stars review stars review stars review stars   1st October 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
Electrical testing, repairs and additional items added Castle Electrical Services had very encouraging reviews on Referenceline which prompted me to initially consider using them.
My questions were dealt with easily by John Wilson throughout by both telephone and email.
He acted in a professional, curteous and helpful manner from my initial enquiries to completing the work.
The work was done in within a very acceptable timeframe and I was able to straightforwardly add extra items during the work he had originally quoted for.
He provided all the necessary documentation regarding the testing done to meet current regulations in detail and promptly and in the format I requested.
I would certainly have confidence in using him again in the future.

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