In association with Norfolk County Council
Norfolk
Trusted Trader
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RLS Computer Services Limited

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 4.9 out of 5 based on 91 reviews and feedback
Trusted Trader since 2010

RLS Computer Services Limited
16 Clapper Lane, Clenchwarton
Kings Lynn
PE34 4AW
01553 776937
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Business Information

RLS Computer Services is a well-established IT firm based in Kings Lynn, Norfolk, with over 20 years of business and IT experience behind it. In an ever changing industry, customers expect knowledgeable, professional people to deal with their computing needs with an exceptional reputation for customer service, reliability and quality of work, which is exactly what we deliver.

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Videos

A day on the road - House Calls
Afternoon house calls (with my daughter on camera) returning a repaired computer and completed Health Check. If you know someone who need IT Support then give us a call 01553 776937
Full fibre installation using BT Wholesale Broadband Services.
This installation goes through FTTP cable installation, termination into the Openreach ONT and configuration of a Ubiquiti UDM Pro.

For transparency this video covers the installation of our Broadband services that we offer the public as well as businesses across West Norfolk, UK. Contact us for more details
Ubiquiti G3 Pro unboxing and Setup using Unifi Protect app
This video does an unboxing of a Ubiquiti G3 pro camera and goes through its specification. Followed by a walk through on how to set up the camera using the Unifi protect app on an Android phone. this is the first of two videos on this topic.
How to Set Up Your New Windows 11 PC Like a Pro (Step-by-Step Guide!)
What's Inside WINDOWS 11 Right Out of the Box?

Setting up a brand-new Windows 11 PC or laptop? In this video, Rob from RLS Computer Services walks you through the entire Windows Out-of-the-Box Experience (OOBE) in 5 simple steps. From configuring your language and network settings to optimising privacy options and removing bloatware, you'll learn everything you need to get your PC running smoothly and securely. Stick around for expert tips on speeding up your machine and enhancing its performance. Don't forget to like, subscribe, and hit the bell for more essential tech guides!

Reviews and Feedback

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4.9 out of 5 based on 91 reviews.
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review stars review stars review stars review stars review stars   25th March 2017
Value of Products/Services or Work Performed: £1 - £1000
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Complete overhaul and retune As always the service was was excellent sand I was very satisfied with work carried out . Also I was kept up to date with situation I would recommend RLS to anybody . Rob

review stars review stars review stars review stars review stars   25th March 2017
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RLS has provided my broadband & carried out all my computer maintenance for over 10 years. In that time all queries and/or problems have been answered cheerfully, quickly & very competently. I do not hesitate to recommend RLS to all computer users. Very professional at all times

review stars review stars review stars review stars review stars   25th March 2017
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A maintenance contract for keeping two computers healthy and in working order, and to solve as quickly as possible any problems that arise in daily usage. Using remote methods keeps costs down and speeds up solutions. Also to help organise and explain a switch in telephone and internet provider, smoothing out problems. I have been a customer of Rob Lucas and RLS Computers ever since we moved to Norfolk, about twenty years ago. My husband and I were both freelance writers, and the contract we both took offered a vital sense of security, knowing that if something went wrong, we would be up and running again very soon. Later we gradually retired, and recently my husband died, but I would never give up our home contract: it’s so comforting to know that I can seek help for even the most trivial, even silly, problems, as well as being impartially guided about hardware or internet service. We have never been let down, and came to regard Rob as a valued friend. I would recommend his company to anyone, whether for professional, commercial or domestic care.

review stars review stars review stars review stars review stars   24th March 2017
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An excellent and very useful service especially for OAPs As stated above

review stars review stars review stars review stars review stars   29th June 2016
Value of Products/Services or Work Performed: £1 - £1000
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Rob Lucas was very knowledgeable he knew his computers! Efficient, polite, great explanation of products and company. Will be using RLS in future.

review stars review stars review stars review stars review stars   6th May 2016
Value of Products/Services or Work Performed: £1 - £1000
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1.Loss of wifi service.
2.Loss of internal/external etc. This has been a frustrating time which RLS did a good job to retrieve all which was required.

review stars review stars review stars review stars review stars   14th April 2016
Value of Products/Services or Work Performed: £1 - £1000
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Reconnected my PC and setup WI-FI printer. Excellent service, really helped me out of a pickle.

review stars review stars review stars review stars review stars   9th July 2015
Value of Products/Services or Work Performed: £1 - £1000
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Professional and very friendly.

review stars review stars review stars review stars   3rd July 2015
Value of Products/Services or Work Performed: £1 - £1000
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Remove viruses from computer.

review stars review stars review stars review stars review stars   24th June 2015
Value of Products/Services or Work Performed: £1 - £1000
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Health check to computer. Very pleased with help. Engineers personality very good. Explained very well.

review stars review stars review stars review stars review stars   29th April 2015
Value of Products/Services or Work Performed: £1 - £1000
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Clear Malware from laptop. We were very pleased with the service and how much was explained to us. Also advice for how to proceed to keep the computer free from problems.

review stars review stars review stars review stars review stars   12th April 2015
Value of Products/Services or Work Performed: £1 - £1000
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Health check on a desktop computer. The computer was collected on time and worked on successfully. It was retained promptly and set up in my home to ensure all was running smoothly.

review stars review stars review stars review stars review stars   5th February 2015
Value of Products/Services or Work Performed: £1 - £1000
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Re-cover data, re-move old hard drive and replace new one. Completely satisfied with service and explanation of works and costs.

review stars review stars review stars review stars review stars   24th November 2014
Value of Products/Services or Work Performed: £1 - £1000
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New hard drive. Very acceptable.

review stars review stars review stars review stars review stars   16th November 2014
Value of Products/Services or Work Performed: £1 - £1000
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Repair laptop screen. Very friendly, helpful and informative. Work carried out to a high standard and in quick time. Would definitely use again, and recommend.

review stars review stars review stars review stars review stars   19th September 2014
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Annual health check to PC. Great fast service. No need to worry who is servicing my computer. Totally trustworthy.

review stars review stars review stars review stars review stars   10th September 2014
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Being reminded of what I have learnt and connecting up printer with laptop. The firm is very patient with their client who started laptops far too late to take and remember what I have been told (many times)

review stars review stars review stars review stars review stars   27th July 2014
Value of Products/Services or Work Performed: £1 - £1000
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Reset broadband service from BT and recabled switched email service from yahoo to BT. From start to finish a first class service everything explained.

review stars review stars review stars review stars review stars   16th July 2014
Value of Products/Services or Work Performed: £1 - £1000
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Good, efficient service.

review stars review stars review stars review stars review stars   2nd May 2014
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Technician call out to restore my computer which had been off line for several days during the Easter week-end
As an elderly female computer user I rely on the help I know is available from RL Computers having had a Support contract with the Firm for a number of years. Mr Lucas is always courteous, helpful and efficient at all times and I have recommended him to many other friends

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