In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

RLS Computer Services Limited

review stars review stars review stars review stars review stars
 4.9 out of 5 based on 108 reviews and feedback
Trusted Trader since 2010
RLS Computer Services Limited
16 Clapper Lane, Clenchwarton
Kings Lynn
PE34 4AW
FaceBook   Twitter   Instagram  

Business Information

RLS Computer Services is a well-established IT firm based in Kings Lynn, Norfolk, with over 20 years of business and IT experience behind it. In an ever changing industry, customers expect knowledgeable, professional people to deal with their computing needs with an exceptional reputation for customer service, reliability and quality of work, which is exactly what we deliver.

Member Map Location

Videos

A day on the road - House Calls
Afternoon house calls (with my daughter on camera) returning a repaired computer and completed Health Check. If you know someone who need IT Support then give us a call 01553 776937
Full fibre installation using BT Wholesale Broadband Services.
This installation goes through FTTP cable installation, termination into the Openreach ONT and configuration of a Ubiquiti UDM Pro.

For transparency this video covers the installation of our Broadband services that we offer the public as well as businesses across West Norfolk, UK. Contact us for more details
Ubiquiti G3 Pro unboxing and Setup using Unifi Protect app
This video does an unboxing of a Ubiquiti G3 pro camera and goes through its specification. Followed by a walk through on how to set up the camera using the Unifi protect app on an Android phone. this is the first of two videos on this topic.
How to Set Up Your New Windows 11 PC Like a Pro (Step-by-Step Guide!)
What's Inside WINDOWS 11 Right Out of the Box?

Setting up a brand-new Windows 11 PC or laptop? In this video, Rob from RLS Computer Services walks you through the entire Windows Out-of-the-Box Experience (OOBE) in 5 simple steps. From configuring your language and network settings to optimising privacy options and removing bloatware, you'll learn everything you need to get your PC running smoothly and securely. Stick around for expert tips on speeding up your machine and enhancing its performance. Don't forget to like, subscribe, and hit the bell for more essential tech guides!
How to AVOID the Microsoft 365 Price Increase in 2025?
Microsoft has rolled out its latest major upgrade for Microsoft 365, called, Microsoft 365 Copilot. but get ready for a shock as Microsoft 365 Copilot prices are about to take a significant leap! So what does this mean for users? In this video, we take a look at what is Copilot and some of Good, Bad and Ugly issues behind it.

Reviews and Feedback

review stars review stars review stars review stars review stars
4.9 out of 5 based on 108 reviews.
Order by:
review stars review stars review stars review stars review stars   13th August 2026
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
RLS carry out regular checks and updates to my PC (software and hardware), and also offer professional advice to help me get the best from my PC. Assistance is provided quickly and efficiently and at a reasonable price. Home visits are also available. I have no hesitation in recommending their services.
review stars review stars review stars review stars review stars   10th August 2026
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent service by very competent team, very friendly, helpful and informative
review stars review stars review stars review stars review stars   9th August 2026
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
helping me to navigate, and assist me remotely as i am severely sight impaired. Always helpful, nothing is to much trouble. So glad i am with you, and have been for over a decade. 👍
review stars review stars review stars review stars review stars   7th August 2026
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Always helpful and cheerful support for minor laptop glitches for a non-techy person.

review stars review stars review stars review stars review stars   7th August 2026
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
excellent service
review stars review stars review stars review stars review stars   7th August 2026
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Helped a very old customer with all his computer problems quickly
review stars review stars review stars review stars review stars   7th August 2026
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have been a customer for several years and they are always willing to help me with be a complex or easy problem with my computer. All the staff are fully trained and friendly and very knowledgeable and helpful I have no hesitation in recommending RLS to provide a very good service.
review stars review stars review stars review stars review stars   6th August 2026
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Whatever my IT need, RLS have always provided prompt efficient service.
I cannot recommend them highly enough.

review stars review stars review stars review stars review stars   6th August 2026
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Purchased a new Laptop, new printer and new mobile phone. These were set up for me in my home. RLS talked me through the various items, they were efficient and very knowledgable and helpful.
I joined their Homeplan Scheme, this means they are at the end of the telephone whenever I need them. As a more senior member of the community, I may not always understand the technology, but they explain it with patience and never make me feel I am wasting they time.
They are a excellent Company and I would recommend them to all my friends, in fact I already have.
Thanks RLS you are great.
review stars review stars review stars review stars review stars   6th August 2026
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Yearly service of laptop done very promptly and quickly.
review stars review stars review stars review stars review stars   22nd June 2026
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
By clicking on a 'rogue' link, I inadvertently exposed my PC to a scammer. Fortunately, I did not click on the link to the scammer but a popup box appeared and kept 'pinging' for the entire weekend. I contacted Rob on the Monday and he sorted the problem immediately. I have had a contract with RLS Computer Services for more than 10 years now and do not know how I'd manage without them.
review stars review stars review stars review stars review stars   11th February 2026
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
unable to access an office suite, plus printer issues, as off line. All restored remotely, with out any hesitation. I have only one regret and that is, i should have joined this excellent company years ago
review stars review stars review stars review stars review stars   21st October 2025
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Recently purchased a new computer, with Windows 11. It was delivered and i was given instructions, as sight impaired. A first class service, and would reccommend this company very highly
review stars review stars review stars review stars review stars   29th September 2025
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have been with RLS Computers for almost 30 years, and they have never failed me. Always friendly, helpful and efficient. This time it was simply an update of the back-up system, which they themselves instigated. No effort on my part!
review stars review stars review stars review stars review stars   25th September 2025
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Updating of computer and laptop.
Excellent service, always on time, very efficient, courteous and friendly. I would not use anyone else.
review stars review stars review stars review stars review stars   22nd April 2025
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
My scanner was not working. RLS worked on it without me taking my scanner in.

Great Service Thank You
review stars review stars review stars review stars review stars   8th April 2025
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Professional, quick reliable service, would highly recommend.
review stars review stars review stars review stars review stars   23rd February 2025
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
RLS took time to understand my needs in a very bespoke project, a PC to power a high-end driving simulator while broadcasting live across YouTube and engaging real-time with other drivers across the world. They produced a bespoke RLS Apollo PC which satisfies all my needs, including the ability to upgrade when new cutting-edge components are released.
review stars review stars review stars review stars review stars   15th January 2025
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
A new windows 11computer made and installed for my requirements, the service was first class, as always. as i have been with RLS for 10 years, and would highly recommend their quick attention to any issues, never let me down.
review stars review stars review stars review stars review stars   27th December 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I contacted RLS after my aging laptop had been hacked and needed assurance all was well. After checking the computer Dan contacted me and advised a new board could be installed but he felt the age of the laptop - over 5 years - it may not be worth it. I had been considering buying a new laptop and Dan suggested trying a refurbished one at a reasonable cost. I couldn't be happier with my 'new' computer and now realise just how slow my old one was. Thanks, Dan and the team for your help, courtesy and patience. I will be in touch shortly to take up your Home Plan Support.
1 2 3 4 5 6 »