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Norfolk
Trusted Trader
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RLS Computer Services Limited

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 4.9 out of 5 based on 88 reviews and feedback
Trusted Trader since 2010

RLS Computer Services Limited
16 Clapper Lane, Clenchwarton
Kings Lynn
PE34 4AW
01553 776937
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Business Information

RLS Computer Services is a well-established IT firm based in Kings Lynn, Norfolk, with over 20 years of business and IT experience behind it. In an ever changing industry, customers expect knowledgeable, professional people to deal with their computing needs with an exceptional reputation for customer service, reliability and quality of work, which is exactly what we deliver.

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Videos

A day on the road - House Calls
Afternoon house calls (with my daughter on camera) returning a repaired computer and completed Health Check. If you know someone who need IT Support then give us a call 01553 776937
Full fibre installation using BT Wholesale Broadband Services.
This installation goes through FTTP cable installation, termination into the Openreach ONT and configuration of a Ubiquiti UDM Pro.

For transparency this video covers the installation of our Broadband services that we offer the public as well as businesses across West Norfolk, UK. Contact us for more details
Ubiquiti G3 Pro unboxing and Setup using Unifi Protect app
This video does an unboxing of a Ubiquiti G3 pro camera and goes through its specification. Followed by a walk through on how to set up the camera using the Unifi protect app on an Android phone. this is the first of two videos on this topic.
Securing Your Small Business: Our Four Pillar Approach to Cybersecurity
In this video, we delve into the essential aspects of safeguarding your small business with our Four Pillar Approach to Cybersecurity in 2024. The pillars—Threat Identification & Protection, Manage & Maintain, Data Integrity, and Compliance & Learning—are crafted to address the unique challenges faced by small businesses in today's tech-driven world. Through insightful explanations, we reveal how you can fortify your business from potential cyber threats. We simplify complex cybersecurity concepts, ensuring your path to digital safety is clear and achievable. Don't miss out on the exclusive tips we provide at the end to maximise your cybersecurity strategy.

Reviews and Feedback

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4.9 out of 5 based on 88 reviews.
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review stars review stars review stars review stars review stars   3rd September 2024
Value of Products/Services or Work Performed: £1 - £1000
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I found this company on Trusted Trader and I am so pleased I did. They have provided an excellent home service to me, which was quick, professional, efficient and with very patient, polite staff, which was greatly appreciated. It was also very good value for money.

I will definitely use them again for home support of my laptop and I feel relieved to have found, what seems to be a very reliable company, which helps me feel a lot more confident about using my laptop in general and with their help, tackling any future issues I might have. Many thanks to the RLS team.
review stars review stars review stars review stars review stars   27th June 2024
Value of Products/Services or Work Performed: £1 - £1000
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Excellent, quick and friendly service. Gave exactly why I needed, very helpful and will use again, like I have in the past. Rob is a top fella too.
review stars review stars review stars review stars review stars   13th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Both PCs were checked over per my request, plus extra internet cables. Rob and his team took an exact, professional, and polite approach every step of the way.

When it came to customer service, Rob and his team did not knock it out of the ballpark; instead, they hit it around the Solar System and beyond!
review stars review stars review stars review stars review stars   14th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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A pleasure to meet both of them, they gave great and help with our problem. The work and service are both excellent and I would not think of using anyone else.
review stars review stars review stars review stars review stars   18th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Recently transferred data, and within last week checked what i thought was a scam. All in all a first class service, with nothing being to much trouble.
review stars review stars review stars review stars review stars   22nd December 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Recommending and supplying a new PC - good advice received plus speedy supply of the product.
Transfer of broadband and phone package from Plusnet to BT completed successfully and efficiently.
Regular updates and servicing ensure that my PC is always working well.
review stars review stars review stars review stars review stars   20th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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I have used RLS for over 15 years. They supply all of my hardware, maintain all my IT and are responsible for keeping everything updated. The service has always been excellent but apart from that I have the peace of mind of knowing that everything always works.
review stars review stars review stars review stars review stars   8th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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I have had a contract with RLS Computer Services for the past 13 years, and it has been worth its weight in gold. If I have had any problems with my PC, they have been attended to swiftly. Recently I had a succession of glitches, unrelated to each other, and Rob took great trouble to repair the faults, all under my contract, and to monitor the PC afterwards to ensure all was in order. I would definitely recommend anybody, either as a private individual or a business owner, to take out a contract with RLS Computer Services for all their 'techie' needs.
review stars review stars review stars review stars review stars   26th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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I have had a contract with RLS since 2010 and have always been pleased with the service. Recently, my computer had three (unrelated) glitches in consecutive weeks. Rob attended promptly, repaired the PC and explained what the problem(s) had been. Best of all, the majority of the costs s were covered by my contract. I would definitely recommend any individual or business to have a contract with RLS. They have saved me a lot of stress over the years.
review stars review stars review stars review stars review stars   20th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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I have been a happy customer for many years, using the home support plan to get help quickly for any problem. I have just bought a printer from them, and it was just two days between ordering and having it set up for me, complete with demonstration on how to use it. I would recommend them to anyone.
review stars review stars review stars review stars review stars   24th November 2022
Value of Products/Services or Work Performed: £1 - £1000
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our computer was running very slowly and feeling really unwell. The service was excellent, from the initial phone call through to the delivery back. Tom kept us very well informed at all stages and made clear our options.
review stars review stars review stars review stars review stars   26th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Supply of reconditioned laptop Laptop arrived well packaged on day expected and looks like brand new.

review stars review stars review stars review stars review stars   6th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Repair to printer plus upgrade to laptop. First class service. Very good communication and explanation of fault, very knowledgeable and helpful.
Thoroughly recommended.

review stars review stars review stars review stars review stars   21st September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Upgrade to PC.
Complete health check Work was completed successfully and speedily, and within the cost frame work agreed beforehand.

review stars review stars review stars review stars review stars   13th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Health check on Laptop
Updating tablet and telephone I found both Rob and Tom very helpful and explained how things worked. Excellent.

review stars review stars review stars review stars review stars   13th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Clean internal workings. Improved contacts within computer.
General service and check.
Returned a fully working PC which was previously not booting up. A complete quote was not given at the start as it was not clear what the problem was.
All staff were very friendly, gave a detailed explanation of the work done and answered all our questions.

review stars review stars review stars review stars review stars   3rd March 2022
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Computer yearly service This company has always looked after my computer and the service has been excellent.

review stars review stars review stars review stars review stars   17th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Updating of desktop and laptop computers. Excellent service - highly recommended.

review stars review stars review stars review stars review stars   26th February 2021
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Computer service.
Part of regular payment plan.

review stars review stars review stars review stars review stars   22nd February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Error on Computer. Reverted it from windows 8.1 to 8 He explained things in language I could understand.Upgraded to windows 10. They even collected my computer from home.
Brilliant service.

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