RLS Computer Services Limited
4.9 out of 5 based on
86 reviews and feedback
Trusted Trader since 2010
RLS Computer Services Limited
16 Clapper Lane, ClenchwartonKings Lynn
PE34 4AW
01553 776937
 |  |
Member Categories and Services
Home Computer Support, Small Business Computer Support, Computer Security, Computer Repairs, Web Designers, Data Security & Compliance Support, Broadband Installation, Telecommunications ServicesBusiness Information
RLS Computer Services is a well-established IT firm based in Kings Lynn, Norfolk, with over 20 years of business and IT experience behind it. In an ever changing industry, customers expect knowledgeable, professional people to deal with their computing needs with an exceptional reputation for customer service, reliability and quality of work, which is exactly what we deliver.
Member Map Location
Videos
A day on the road - House CallsAfternoon house calls (with my daughter on camera) returning a repaired computer and completed Health Check. If you know someone who need IT Support then give us a call 01553 776937
This installation goes through FTTP cable installation, termination into the Openreach ONT and configuration of a Ubiquiti UDM Pro.
For transparency this video covers the installation of our Broadband services that we offer the public as well as businesses across West Norfolk, UK. Contact us for more details
This video does an unboxing of a Ubiquiti G3 pro camera and goes through its specification. Followed by a walk through on how to set up the camera using the Unifi protect app on an Android phone. this is the first of two videos on this topic.
Reviews and Feedback
4.9 out of 5 based on
86 reviews.
Order by:
13th March 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Both PCs were checked over per my request, plus extra internet cables. Rob and his team took an exact, professional, and polite approach every step of the way.
When it came to customer service, Rob and his team did not knock it out of the ballpark; instead, they hit it around the Solar System and beyond!
When it came to customer service, Rob and his team did not knock it out of the ballpark; instead, they hit it around the Solar System and beyond!
John White
14th February 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
A pleasure to meet both of them, they gave great and help with our problem. The work and service are both excellent and I would not think of using anyone else.
Shaun Barns
18th January 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Recently transferred data, and within last week checked what i thought was a scam. All in all a first class service, with nothing being to much trouble.
Bob S
22nd December 2023Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Recommending and supplying a new PC - good advice received plus speedy supply of the product.
Transfer of broadband and phone package from Plusnet to BT completed successfully and efficiently.
Regular updates and servicing ensure that my PC is always working well.
Transfer of broadband and phone package from Plusnet to BT completed successfully and efficiently.
Regular updates and servicing ensure that my PC is always working well.
Ronald Graham
20th December 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I have used RLS for over 15 years. They supply all of my hardware, maintain all my IT and are responsible for keeping everything updated. The service has always been excellent but apart from that I have the peace of mind of knowing that everything always works.
Mike Ball
8th November 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I have had a contract with RLS Computer Services for the past 13 years, and it has been worth its weight in gold. If I have had any problems with my PC, they have been attended to swiftly. Recently I had a succession of glitches, unrelated to each other, and Rob took great trouble to repair the faults, all under my contract, and to monitor the PC afterwards to ensure all was in order. I would definitely recommend anybody, either as a private individual or a business owner, to take out a contract with RLS Computer Services for all their 'techie' needs.
Caroline Dudley
26th October 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I have had a contract with RLS since 2010 and have always been pleased with the service. Recently, my computer had three (unrelated) glitches in consecutive weeks. Rob attended promptly, repaired the PC and explained what the problem(s) had been. Best of all, the majority of the costs s were covered by my contract. I would definitely recommend any individual or business to have a contract with RLS. They have saved me a lot of stress over the years.
Caroline Dudley
20th March 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I have been a happy customer for many years, using the home support plan to get help quickly for any problem. I have just bought a printer from them, and it was just two days between ordering and having it set up for me, complete with demonstration on how to use it. I would recommend them to anyone.
Stephanie Hamilton
24th November 2022Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
our computer was running very slowly and feeling really unwell. The service was excellent, from the initial phone call through to the delivery back. Tom kept us very well informed at all stages and made clear our options.
Sara Barns
26th October 2022Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Supply of reconditioned laptop Laptop arrived well packaged on day expected and looks like brand new.
6th October 2022Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Repair to printer plus upgrade to laptop. First class service. Very good communication and explanation of fault, very knowledgeable and helpful.
Thoroughly recommended.
Thoroughly recommended.
21st September 2022Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Upgrade to PC.
Complete health check Work was completed successfully and speedily, and within the cost frame work agreed beforehand.
Complete health check Work was completed successfully and speedily, and within the cost frame work agreed beforehand.
13th August 2022Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Health check on Laptop
Updating tablet and telephone I found both Rob and Tom very helpful and explained how things worked. Excellent.
Updating tablet and telephone I found both Rob and Tom very helpful and explained how things worked. Excellent.
13th August 2022Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Clean internal workings. Improved contacts within computer.
General service and check.
Returned a fully working PC which was previously not booting up. A complete quote was not given at the start as it was not clear what the problem was.
All staff were very friendly, gave a detailed explanation of the work done and answered all our questions.
General service and check.
Returned a fully working PC which was previously not booting up. A complete quote was not given at the start as it was not clear what the problem was.
All staff were very friendly, gave a detailed explanation of the work done and answered all our questions.
3rd March 2022Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Computer yearly service This company has always looked after my computer and the service has been excellent.
17th June 2021Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Updating of desktop and laptop computers. Excellent service - highly recommended.
26th February 2021Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Computer service.
Part of regular payment plan.
Part of regular payment plan.
22nd February 2021Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Error on Computer. Reverted it from windows 8.1 to 8 He explained things in language I could understand.Upgraded to windows 10. They even collected my computer from home.
Brilliant service.
Brilliant service.
23rd November 2020Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Update laptop, expand memory, fix windows issues. Professional, helpful, polite and courteous. Extremely helpful and explained well.
2nd November 2020Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Problem with charging. No fault found - a mystery, but the firm only charged for what they did. I had prepared for a bigger outlay and was pleased they were honest and said it would not be necessary.