In association with Norfolk County Council
Norfolk
Trusted Trader
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Norwich Heating Engineer Ltd

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 4.9 out of 5 based on 82 reviews and feedback
Trusted Trader since 2012

Norwich Heating Engineer Ltd
Chestnuts, Norwich Road
Acle
NR13 3BU
01493 751565
07872 948 791

Trade Associations

Business Information

Norwich Heating Engineer Ltd is a business that offers a range of servises that include:

Central Heating Installation, Central Heating Repairs, Heating Consultants, Heating Engineers, Gas Appliance Installation & Maintenance, Gas Engineers, Gas Installers, Boiler Installation, Boiler Repairs, Boiler Servicing, Plumbers

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Reviews and Feedback

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4.9 out of 5 based on 82 reviews.
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review stars review stars review stars review stars review stars   7th April 2015
Value of Products/Services or Work Performed: £1001 - £5000
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Fitting a new Worcester Bosch combi boiler. I cannot rate the service provided by O J Thurston Norwich Heating Engineer highly enough. They arrived on time, were meticulous, polite and were a pleasure to deal with. The ‘John Lewis’ of heating engineers – A happy customer.

review stars review stars review stars review stars review stars   14th January 2015
Value of Products/Services or Work Performed: £1001 - £5000
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O J Thurston replaced a Old back boiler system for new Worcester Bosch 30 SI Compact Combi, wireless thermostat. The Boiler was fitted in a cupboard upstairs so a new gas supply had to be piped through the house, pipes rerouted from their original position & TRv''s fitted to each radiator we also asked for a towel rail to be fitted in the bathroom. Ollie & Andy were polite, knowledgeable and cleaned up after every days work. We had a issue with 3 radiators which leaked upstairs, but this was no problem and they were replaced. All rubbished was taken away.

Having not used O J Thurston before I would not hesitate to recommend this company to anyone as the work was started and completed as quoted in efficient way.

review stars review stars review stars review stars review stars   1st October 2014
Value of Products/Services or Work Performed: £1001 - £5000
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Supply and install Worcester 18 RJ Heat only boiler on kitchen wall in existing location. Supply and install Honeywell three port zone valves to pipework supply and install ground foss pumps supply and install Worcester suste filter to new appliance. Run new gas supply to appliance pipe appliance condensate pipe to washing machine waste. Run thrue wile conduct on outside property to allow for a pump our feature to co with manufacture instruction. Excellent work. Run the condenstate pipe work from new appliance to exterior soak away flush existing system with sentinel x800 system cleaning protect existing system with sentinel x100 inhibitor. Excellent work. Would recommend.

review stars review stars review stars review stars review stars   10th August 2014
Value of Products/Services or Work Performed: £1001 - £5000
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New Worcester boiler After many years in the building trade some 50 years in total as a brick layer and mangering men I picked Oliver from 4 visiting plummers to me my choice was a good one. He is a very first class tradesman in every respect, very spotless in all areas of his work. It was a pleasure to have him doing our work.

review stars review stars review stars review stars review stars   4th August 2014
Value of Products/Services or Work Performed: £1001 - £5000
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Supply and install Worcester 18 R I load only boiler in existing location. Run hard water supply to central heating tank as discussed. Fit new zone valves. Fit and supply all necessary valves plus pump and radiator. First class job done. Clean and tidy worker. Very reliable.

review stars review stars review stars review stars review stars   21st July 2014
Value of Products/Services or Work Performed: £1001 - £5000
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Supply and fit new boiler, pipework, controls and 2 new radiators Very professional and pleasant throughout, explained options when providing quote, work was completed on time as arranged and agreed and site was left clean and tidy. Would definitely use again and would recommend.

review stars review stars review stars review stars review stars   19th July 2014
Value of Products/Services or Work Performed: £1001 - £5000
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Supply and install Warcester 18 R1 boiler. Supply fit Honeywell zone, valve supply and install Honeywell wireless programme. Supply install system fitter to the new boiler was gas supply to boiler and condensate pipe to kitchen waste.Supply install longer radiator in hall, replace existing heated towel rail with similar, flush a protect system. Informed, professional, high standard and tidy work. friendly, helpful service by Ollie and Andy.

review stars review stars review stars review stars review stars   18th July 2014
Value of Products/Services or Work Performed: £1001 - £5000
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Decommision of the old back boiler. Fitted a Worcester Bosch 32CDi Compact Combi Boiler. Had a problem with my back boiler in January so I decided to find the best tradesman in my local area.
I selected several candidates though review sites like this - speaking with them over the phone and then eventually arranging them to visit and give their best quotation.

O J Thurston - for me came the outright winner for his business dealings, planning and communication.
I have a very high standard and expect perfect work and a high workmanship from my trades people.

O J Thurston - decommisioned the old backboiler
and proceeded to Install a new combi boiler in the Kitchen. I inspected his work throughout the project and I can honestly say this guy is amazing!!

6 months on - My boiler performs brilliantly and all the pipe work and workmanship is still performing as it should.

I''m very happy with this guy and will be using him again for any related work in the future.

Cheers Ollie - you''re the best!!!!!!

review stars review stars review stars review stars review stars   2nd June 2014
Value of Products/Services or Work Performed: £1001 - £5000
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Supply and install Worcester 24Ri heat only boiler. I would definitely recommend Ollie to friends & would use him again if needed. He was punctual, very tidy & the quality of his work was excellent. I was very impressed.

review stars review stars review stars review stars review stars   12th May 2014
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Installation of Worcester Bosch 29 CDI classic combi boiler & some new copper pipework. Very pleased with new boiler. Ollie is a very hardworking and likeable young man. Cleaned up at the end of day and left everything very tidy. Would recommend.

review stars review stars review stars review stars review stars   27th August 2013
Value of Products/Services or Work Performed: £1001 - £5000
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Supply and installation of Worcester Bosch 24i gas boiler plus refurbishment of shower room Following Ollie Thurston''s visit to our home to provide a quote for the above work, my wife and I were impressed with his professionalism and polite manner in which he conducted himself. He carefully explained what work was required, how it would be carried out and the timescale involved, his quote was also very competitive. Ollie arrived on time and completed the work to the agreed schedule. It is refreshing to find a tradesman who is both committed and has pride in his standard of work. We have no hesitation in recommending Ollie to carry out work on central heating systems.

review stars review stars review stars review stars review stars   9th August 2013
Value of Products/Services or Work Performed: £1001 - £5000
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Installing combi boiler, shower, 8 new radiators and some new pipe work. Ollie was a pleasure to have working in the house. He set clear expectations about the work, disruption, cost and time it would take from the first visit.

The work was carried out very professionally and efficiently and we would highly recommend him. I''m sure we will use him again.

review stars review stars review stars review stars review stars   25th June 2013
Value of Products/Services or Work Performed: £1 - £1000
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Mixer taps fitted to kitchen and utility and servicing of central heating boiler. I can thoroughly recommend O.J. Thurston. He was punctual, clean & tidy and very skilful. Everything was fully explained up front including price & timescale. We were so pleased with his work we booked him on the spot for another job! Excellent, professional service - thank-you Ollie.

review stars review stars review stars review stars review stars   18th February 2013
Value of Products/Services or Work Performed: £1001 - £5000
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Removal of existing boiler, water tanks and redundant piping. Fitting of new boiler on opposite side of house. From the beginning Ollie explained the options and carefully listened to all my requirements. These were all addressed in a detailed, competitive and promptly written quotation.

Throughout the installation, Ollie displayed a unique mixture of hard work, professionalism and skill. Everything was left tidy at the end of each day and the job completed within the agreed timeframe. The finished result was impressive, as could be expected from someone with such an extensive knowledge of his trade.

Overall a refreshing experience to find someone so dedicated, knowledgeable, enthusiastic and skillful within his field; nothing was too much trouble and any unexpected extras were efficiently dealt with.

I would highly recommend Ollie to anyone who needs work done on their central heating or plumbing.

review stars review stars review stars review stars review stars   15th February 2013
Value of Products/Services or Work Performed: £1 - £1000
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central heating faulty.New actuator fitted. Very professional. Highly recommened.

review stars review stars review stars review stars review stars   1st February 2013
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Removing old bolier and installing a new one in a different part of the house. It is refreshing to find someone who takes an obvious pride in his work, with attention to detail.

On his first visit Ollie explained in simple language the options that were available, and most suitable to our needs.

His quote came in promptly and was competitive. He included new lagging for the pipes in the loft and other extras not offered by others.

Having booked ahead for the work to start week commencing 21st January, I wouldn''t have been surprised if due to sub zero temperatures Ollie had postponed the work. However he kept in touch and made a start the following day.

He had to fit a new flue on the roof, and make good the hole in the outer wall with bricks, not easy surrounded by snow and ice.

He worked neatly and tidied up every evening before he left.

I have already booked him to do an annual service, which speaks for itself.

review stars review stars review stars review stars review stars   12th December 2012
Value of Products/Services or Work Performed: £1001 - £5000
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Supply and install new boiler to opposite side of house to existing boiler and fit radiator in an additional room. Ollie provided an exemplary service from initial contact to completing the job. He was flexible to fit in with our timescales and kept us informed of all the options.

Ollie''s advice regarding possible solutions was invaluable and he has a wide knowledge of his trade that gave us confidence in his ability.

I have already recommended Ollie to others and will continue to do so.

review stars review stars review stars review stars review stars   2nd November 2012
Value of Products/Services or Work Performed: £1001 - £5000
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Removing old boiler, installing new Bosh Worcester 25si Combination Boiler and associated pipework. Flushing system. Ollie has been a pleasure to deal with from start to finish. On quotation he was very knowledgeable and myself and my partner had no hesitation in asking Ollie to do the work for us.

Ollie''s work is of a thorough and excellent standard - nothing is too much trouble. Ollie is hardworking and professional and also due to his knowledge was able to save us some money as he finished the work ahead of schedule but also was able to find an existing hidden gas connection internally which saved him having to run pipework up the outside of the property. Ollie was also very detailed in explaining how our new boiler worked and the thermostatic control.

My partner and I are very pleased with the finished result - the new boiler works perfectly and we would have no hesitation in recommending Ollie to our friends and family.

Thank you Ollie for a brilliant job done! It is so nice to have a lovely warm house again and hot water!

review stars review stars review stars review stars review stars   27th October 2012
Value of Products/Services or Work Performed: £1001 - £5000
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Gas Central Heating Installation. Ollie was very professional and considerate . He cleared up every night and kept disruption to a minimum, considering the amount of work necessary. He explained the operation of the system in detail. I would have no hesitation in recommending him. He is a very hard worker and deserves to do well. Thank you Ollie.

review stars review stars review stars review stars review stars   16th August 2012
Value of Products/Services or Work Performed: £1001 - £5000
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Removal of old boiler and replace with new boiler in new position. Started on time, finished on time, installation fully explained, and very tidy.

Wouldn''t hesitate to use again.

In fact I''m cancelling my British Gas HomeCare agreement as if I need anything fixing in future I''ll use Ollie.

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