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NBK - Norwich Bathrooms & Kitchens

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 4.9 out of 5 based on 31 reviews and feedback
Trusted Trader since 2023

NBK - Norwich Bathrooms & Kitchens
2 Heigham St
Norwich
NR2 4TE
01603 219957
01379 640812
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Business Information

NBK specialise in the design and installation of bathrooms and kitchens. For over 20 years we have grown to become the largest independent retailer and installer across Norfolk & North Suffolk.

With our two stylishly designed showrooms in Norwich and Diss, we display superb ranges of the latest bathrooms and kitchens. Supported by our friendly showroom, dedicated head office and highly skilled installation teams, we pride ourselves in being able to offer our customers the following:

- Home survey followed by in store presentation of itemised costings and personalised 3D CAD designs
- Friendly, knowledgeable and professional staff
- A comprehensive and in-house installation team
- Trusted and on-hand project management
- Award winning customer service and aftercare support

Get in touch today to see how we can help you with your kitchen or bathroom project.

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Reviews and Feedback

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4.9 out of 5 based on 31 reviews.
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review stars review stars review stars review stars review stars   9th May 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
We thought NBK were excellent. They took a genuine interest in our needs and circumstances, and were willing and able to accommodate all our particular requirements. At all times they were extremely courteous and professional, and I have no hesitation in recommending them (we did research other firms in the Norwich/Norfolk area but by far we felt they would be the best; they didn't disappoint).
review stars review stars review stars review stars review stars   8th May 2023
Value of Products/Services or Work Performed: £25,000+
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Review Comments
Complete Kitchen and en suite refurbishment.
Having had previous experience of NBK services we knew this was a first ( and only ) port of call for these projects. This company puts the customer right at the heart of the whole process and because they manage it from start to finish they create a solid basis for confidence in their business. You know you'll get a first class job. Any issues are dealt with quickly and efficiently and the fitting team they have established provide a totally professional as well as experienced service. Even when the work is complete NBK are at pains to ensure all has been accomplished to the customer's satisfaction. Now that NBK are much larger than when we first encountered them they have not lost any of their PR skills - they have clearly made this a core part of their modus operandi.
It goes without saying that we are delighted with both kitchen and en suite.
review stars review stars review stars review stars review stars   8th May 2023
Value of Products/Services or Work Performed: £25,000+
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We used NBK to plan and install a new kitchen. Because we were not living in the property, and were not close at hand, we needed a company we could trust and that would contact us if any issues arose. NBK certainly delivered on this. The planning phase was a combination of site meetings and visits to NBK’s well presented showroom, handily situated (with parking) close to the centre of Norwich. As we had a blank canvas, we appreciated the ideas NBK came up with. Installation went very smoothly. Any issues arising were resolved with a quick phone call. Overall, NBK were great to deal with and I do not hesitate to recommend them.

review stars review stars review stars review stars review stars   5th May 2023
Value of Products/Services or Work Performed: £25,000+
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NBK come highly recommended in all aspects. Indeed, we entrusted our complete house renovation to Gareth and his team. The transformation was phenomenal in all respects. Attention to detail was superb and included multiple bespoke requests from us, which were quickly turned into reality by the very attentive NBK team. Further, the after sales service has been flawless and NBK certainly go “above and beyond” in this department too. From complete building work through to the colour of the tint on your glass fronted kitchen cabinets, NBK does it all. Quite simply, there’s no need to look anywhere else to fulfil your requirements.

review stars review stars review stars review stars review stars   4th May 2023
Value of Products/Services or Work Performed: £25,000+
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If you need a new bathroom or kitchen, I would thoroughly recommend NBK.
We have had a bathroom, shower room and a full kitchen refurbishment. NBK are an exceptional company. Yes, they are a bit more expensive but you get the complete service from the assistance in the showroom, designing your dream bathroom or kitchen to the project managers and fitters. Everyone is professional, friendly and very hardworking. You know that they are dedicated to give the customer an extremely high standard of service.
You also get peace of mind using NBK too, everything is in house so you have the knowledge that they will rectify any problem and nothing is too much trouble. Someone is always there to help and advise even when the installation is complete.
I'm just sad that I have no more installations for them to do. If I did, I would not hesitate to use NBK again.
review stars review stars review stars review stars review stars   4th May 2023
Value of Products/Services or Work Performed: £25,000+
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We have had a bathroom & kitchen installed and can’t praise the service we received from NBK enough from initial visit through to the work being completed. Any issues that have arisen afterwards have been dealt with promptly and with no disputes or issues. Happy to recommend NBK to anybody wanting a design and installation project managed from start to finish and beyond
review stars review stars review stars review stars review stars   24th March 2023
Value of Products/Services or Work Performed: £25,000+
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A complete renovation on our house and Annexe. Absolutely brilliant. New kitchens bathrooms and other works. All to a very high standard. So nice to have the projects overseen and dealt with by a company who really knows what they are doing, rather than dealing with individuals. All aftercare dealt with straight away. Would thoroughly recommend to anyone.

Review Image 1 for NBK - Norwich Bathrooms & Kitchens Review Image 2 for NBK - Norwich Bathrooms & Kitchens Review Image 3 for NBK - Norwich Bathrooms & Kitchens Review Image 4 for NBK - Norwich Bathrooms & Kitchens 
review stars review stars review stars review stars review stars   15th March 2023
Value of Products/Services or Work Performed: £25,000+
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We have recently had two bathroom refurbishments completed by NBK and we have been delighted with both. The detailed planning process conducted ahead of each project ensures that the customer gets exactly what is required, it is completed on time, on budget, and to a very high standard.

All the staff at NBK are very customer focussed right from the initial contact. The trades personnel are highly skilled and very respectful of the customers property, and each is an expert in their particular field.

Based upon our experience, we would have no hesitation in recommending NBK to others.
review stars review stars review stars review stars review stars   9th March 2023
Value of Products/Services or Work Performed: £25,000+
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This company is outstanding. The only company I have ever worked with whose high standards match my own. They take a real pride in their work and can be trusted to do an excellent job.
review stars review stars review stars review stars review stars   9th March 2023
Value of Products/Services or Work Performed: £25,000+
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Fitted out a new kitchen & bathroom for us.

Fantastic end product in each case & brilliant customer service at all times.

Review Image 1 for NBK - Norwich Bathrooms & Kitchens by Tina Phillips 
review stars review stars review stars review stars review stars   9th March 2023
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
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NBK has refitted 3 bathrooms and most recently a utility and downstairs cloakroom. They offer sound advice and creative ,practical layout options. Their office and on site staff are all highly skilled as well as being efficient , tidy and diligent. Problem solving has never been a problem. I’ve always been very impressed with their teams and delighted with the work they’ve done for us.

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