In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

Green Home Energy Solutions

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 4.9 out of 5 based on 231 reviews and feedback
Trusted Trader since 2012

Green Home Energy Solutions
19a The Green, Upton
Norwich
NR13 6BA
01603 713816
07941 198 910

Business Information

Based in Norwich and covering the east of England, the company was set up to specialise in Photovoltaic Solar Systems using over 23 years of electrical experience in domestic, commercial & industrial backgrounds, to help our established customer portfolio save energy and reduce their carbon emissions.

Since then the company has expanded to include a range of renewable products including Biomass boilers, Air Source Heat Pumps and Battery storage systems.

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Reviews and Feedback

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4.9 out of 5 based on 231 reviews.
Order by:
review stars review stars review stars review stars review stars   28th March 2019
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Installation of 12 PV panels onto single - storey extension Kerry Durrant and the office team (Sandra and Jo) were outstanding in their commitment to excellence and positive customer experience.The installation team were a little less enthusiastic but came out well in the end.

review stars review stars review stars review stars review stars   22nd February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Fitting solar electricity system. All done on time and to a high standard friendly and approachable staff at every stage.

review stars review stars review stars review stars review stars   5th February 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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P.V. Solar panel installation

review stars review stars review stars review stars review stars   23rd October 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Installation of phototropic cells Inset the firm to put panels on my previous house and had no hesitation in asking them to work for me again.

review stars review stars review stars review stars review stars   20th September 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Solar panel installation. Friendly, kept site tidy for my nosy children to keep safe. unintrusive to my normal daily routine with kids.

review stars review stars review stars review stars review stars   4th June 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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14 PV solar panels fitted to garage roof.
14 solar edge power optimizer 1 solar edge single phase inverter. The two workmen turned up on time. Studied the site prior to commencement. All tools and equipment brought on site and checked to make sure they had everything. Worked together as a team in a professional manners until the job was complete.
No clock watching as some contractor do.
Pleasant manner.

review stars review stars review stars review stars review stars   1st May 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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14 Solar PV panels and invertors fitted. I would highly recommend Green Home Energy Solutions.
They were prompt and clear in all their correspondence and dealings with me, helpful and suggestive in guiding me through at times confusing process.
I am very happy with my newly installed system and confidence in their support and advice should any blips occur.

review stars review stars review stars review stars review stars   5th April 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Fitting of solar panels to village hall roof. Overall we are very satisfied the company, Green Home Energy Solutions.
Were friendly and helpful with the exception of one of their workmen who has/had a distinct attitude problem.
However Green Home Energy were aware of this and dealt with it accordingly.

review stars review stars review stars review stars review stars   17th January 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Installation of 1A solar panel and associated electrical wiring into grid including battery and feed into hot water tank. Very nicely done with minimal inconvenience.My electrician had to come to repair an item that the fitters found was not working. (Nothing to do with them) and he thought looked very professionally installed. He took their details for him to look at an installation.

review stars review stars review stars review stars review stars   29th August 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Good company to work with.

review stars review stars review stars review stars review stars   21st August 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Installation of solaredge inverter and optimizes to solar PV.
Excellent over all
1. having survived the Baggle in 2010/11. They one a solid firm.
2. Excellent communication from both office and those installing the new inverter and optimizer.
3. I learnt more from them about solar panels and advancement in technology than ever.

review stars   25th July 2017
Value of Products/Services or Work Performed: £5001 - £25,000
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To replace high energy light fittings with cost effective LED items The initial request for the work was made back in February 2017. The company was recommended by Tesla UK, so I thought they would be a great company to deal with.

I imagined swapping out some light fittings would be a fairly simple task. I was originally informed the job would take a couple of weeks and some special items and fittings needed to be ordered, which was fair enough.

The job was started on schedule. Early March I received an e-mail saying the switches were not compatible with the new LED light fittings and need replacing, therefore it would cost another 1''762.00 to change the switches and switch face plates. Please bear in mind, the total cost for changing to from normal light fittings to LED was now 6''800.00 incl VAT.

From March onward what I thought was a simple job turned into a nightmare. The electrician ordered the wrong parts more than 10 times and the job which should have taken 2 weeks, was not finished until the end of May, over 3 months! This was a great inconvenience to my elderly parents who live at the address. They were unable to plan their weeks as the electrician turned up pretty much when he felt like it; only to then find he didn''t have the right parts to complete the job and went away again! It went on like this for three months!

I returned home in June for my summer vacation and was dismayed at the condition of the workmanship carried out by Green Home. I found that many of the light fittings had been removed with a screwdriver and the plaster on the ceiling had holes and the paint was badly damaged. I then had to put some boxes into the loft and was shocked at the conditions the loft had been left in! The walkway had been ripped up and not refitted leaving the beams exposed. The loft insulation has been ripped up and left in big heaps in the loft.

The Managing Director came to visit and said he would arrange somebody to come an rectify the damages. He did not seem too phased, I got the impression it was something he was used to seeing. I waited a further two weeks and still no feedback or date when the repairs would be undertaken. I ended up mailing them again to find out when the repairs could be done.

They are without doubt the least professional company I have had the displeasure to employ.

I advise all potential customers to stay as far away from Green Home as possible. There are many more reputable companies you could employ who charge much more respectable prices.

Mr Stabler

review stars review stars review stars review stars review stars   29th June 2017
Value of Products/Services or Work Performed: £5001 - £25,000
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Installation of solar PV A very neat and competitively priced job which came via recommendation.

review stars review stars review stars review stars   14th June 2017
Value of Products/Services or Work Performed: £5001 - £25,000
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Installation of pv (2.94) and h/w diverted system.

review stars review stars review stars review stars review stars   19th April 2017
Value of Products/Services or Work Performed: £5001 - £25,000
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Installation and supply of solar panels and inverter. From initial visit everything was conducted professionally and competently. They did what said and said what they did.
Staff were helpful - good support from admin team.
Happy to to recommend to anyone.

review stars review stars review stars review stars review stars   20th March 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Fit solar PV. Very happy with job.

review stars review stars review stars review stars review stars   9th March 2017
Value of Products/Services or Work Performed: £5001 - £25,000
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Installation of solar PV panels.

review stars review stars review stars review stars review stars   1st November 2016
Value of Products/Services or Work Performed: £1001 - £5000
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Installation of phozovoltalc cels and associated equipment. Very industrious piece of work.

review stars review stars review stars review stars review stars   30th October 2016
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Installation of solar panels and battery storage.

review stars review stars review stars review stars review stars   2nd August 2016
Value of Products/Services or Work Performed: £5001 - £25,000
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To supply and fit 4 kw solar P.V. system. Team arrived on time and worked efficiently with a pleasant attitude. Both men were polite and thorough. Work was finished on time. Would have been good if they had removed packaging from the site.

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