Green Home Energy Solutions

This is the third time we have used Green homes energy over the past 18 yrs. they could recall previous work details instantly.
We have found the company efficient, leaving everything clean and tidy.
After sales is excellent. Would happily recommend this company.

We had solar panels and a battery fitted.

Throughout the whole process and now even after the installation they have been the most helpful and accommodating people to work with.

The people visiting our house were really pleasant and well humoured, and answered any questions or concerns which we may have.

After the installation they have been really helpful with any questions we had about how to operate and optimise our use of the system.

We had looked at using national companies (Octopus, Eon etc) … I am delighted we have been able to use a local firm who have been really easy to contact and who will drop round and help if required… this would not be the case with the impenetrable national companies where you can wait for ages for the phone to be answered and weeks for them to visit.

I cannot fault Green Home Energy Solutions

This is the fourth time we have used Green Home Energy Solutions, the first being in 2012 for a 4kw solar array which has performed better than we expected, later on an oil boiler and thermal solar panels were installed which had some issues which were quickly resolved by Green Home.
In 2019 we had a Tesla battery storage unit installed and last week we had another 4.86 kw solar array installed along with a second Tesla battery. On every occasion the installations were carried out by competent guys who worked very well together and each knew their particular tasks. The last work was completed within one day, there was an issue with WiFi connections and set up which was sorted promptly the next day, so great job, all packaging was taken away and everything left tidy.
Debbie and Peter in the office were very helpful and patient in us making a decision and answered all our questions. There was no pressure selling from them and reviewing the costs they were very competitive. They also took care of all certification and which was received within a few days and forms required with UK network. This was exceptional service, we have no problems recommending Green Home Energy Solutions to anyone

I have had solar panels and a Tesla battery fitted.
All staff have been very helpful and helped me pick the best system for my situation and very patient guiding me through how to use it.

The installation of solar panels and battery was completed within a day and we were generating & storing electricity ready for that evening (even though it was September and overcast). The team were very efficient and worked well together, they kept us informed of what was happening etc.
We are very pleased with the work completed
Thanks

Customer service second to none, believe me I have only had bad experiences with this before. This company were superb. It was connected with a problem I had with FIT meter not recording for 9 months. No one involved would help and I found Green Energy Home Solutions by chance. After weeks of floundering on our own, the company contacted us immediately, did the investigations and fixed the problem in 2 days. They were brilliant! Highly recommend them.

Tesla powerwall 2 with backup gateway

A fantastic company. From the very inception of my idea to initiate a solar array (coupled with battery storage) to completion of the project the team guided me through all the technical issues. They were always prepared to answer questions and suggest practical alternatives to some of my wilder ideas.
On site the installation was carried out quickly and efficiently including setting me up with the apps I needed to run the solar and battery systems.
I'd have no hesitation in giving them 6 stars!

We added 2 extra Tesla PW2 batteries to our existing Tesla battery storage system. Steve, the installer/electrician was very thorough and completed the work to a high standard, which wasn’t helped by persistent rain for an outside install. Highly recommend.

The team from Green Home Energy Solutions were very friendly, professional and efficient with the installation of our Tesla Powerwall 2 last June, linking it with our solar system and smart meter. It has been working beautifully ever since and they have helped with queries post installation too. I strongly recommend them.

Solar panels and Tesla battery fitted recently. Very good job done by friendly, professional staff. Highly recommended

I recently had a Tesla Powerwall 2 battery supplied and installed by Green Home Energy Solutions, and I must say, my experience was outstanding. From the initial consultation to the installation, the team demonstrated utmost professionalism paired with a friendly attitude that made the entire process enjoyable. They were very knowledgeable, efficiently addressing all my questions and concerns about the battery system.

The installation itself was seamless, the product itself was competitively priced and the team ensured everything was perfectly set up, taking care to explain the features and functionality of the system. What impressed me the most was the exceptional aftersales service. The follow-up and continued support have been remarkable, making it clear that they value customer satisfaction highly.

I would like to extend my gratitude to the entire team at Green Home Energy Solutions for their superb service. It's rare to find a company that not only meets but exceeds expectations in both their product offerings and customer service. Thank you for a truly positive experience!

Very helpful before, during and after installation.

Our project was installation of a 5Kwp solar panel array on the roof of a 3-storey town house linked to a 10Kwh Solar Edge DC-coupled battery. A Solar Edge hybrid inverter was used and a My Energy "Eddi" diverter. We also had a Myenergy "Zappi" EV charger fitted at the same time. The work was carried out in a thoroughly professional manner, as promised and on time. The size of the system installed was well-optimised to our property and energy usage patterns. Greenhome people provided us with sound advice at all times. The Solar Edge and My Energy apps. that monitor the equipment are quite slick and provide good information on how it is operating. Greenhome technicians set these up for us on the day of installation. They also helped with registering the system with the National Grid which was required before a SEG tariff could be set up with our energy supplier. Operation of the equipment requires on-going optimisation to our energy usage patterns, changes in the contract arrangements with our energy supplier etc. so the ease of getting-in-touch with Greenhome for advice is very welcome. We found their quotations for equipment and installation costs to be in line with our expectations based on our pre-contarct web-based research. That said, it was quite an expensive project. In this respect, it is a welcome thing that the solar+battery installation is VAT free. The EV charger installation, however, does attract VAT.

The team at Green Home Energy Solutions we're very helpful! Communication was top notch with a fast service. Sandra was wonderful to work with.

PV ground array and batteries installed. From the moment I enquired about putting in the system all the way through to installation and commissioning, all the people I dealt with were helpful, enthusiastic and professional.

Installation of Tesla Power Wall battery storage system was carried out perfectly to plan with excellent after sales back up.

Green Home Energy Solutions had been recommended to us by several local people. The Company quoted for and installed Solar Panels and a Storage Batteries system. After initial discussions with the Company representative, who answered all our questions and provided a comprehensive and detailed quote, a date was set and scaffolding was put in place. The whole process was well-organised and everything was installed to plan and on time. Can thoroughly recommend the Company's work ethic.

Green Home Energy Solutions advised us on, and then installed, 14 solar panels, an Eddi and a battery. They explained the different options that were available, helped us think through what our current and future needs might be, and were very patient with answering all our questions. And we asked a lot! They guided us through the preparatory stage and kept us informed at every point. The installation team were very professional and like everyone who works at Green Home, were very genuine people. They treated our home with respect and left it clean and tidy. Once the installation was completed, they helped us set up the apps on our phone and talked us through the types of energy tariffs available. We recommend them highly. Originally, we were going to go with another company, but hearing all the good things our neighbors had to say about Green Home, we decided to switch and we are very glad that we did. They very experienced and have been installing solar systems for many years, and they are also available to answer questions and solve any issues.

I have a biomass boiler which clearly had a broken part, I was advised off call out charge, given details of parts to order and arranged for them to service and fit parts. All bills paid, but my boiler didn’t work. So the engineer came back and despite me pointing out there are a lot of unburnt pellets in ash drawer, decided it was the flow of pellets. Following this the boiler didn’t light once but I was charged a further £180. The Engineer came back again and I had been doing my own investigation into problem and the number of unburnt pellets in the ash drawer, this time also pointing out a gap at grate, which it transpires has warped out of shape allowing pellets to drop through. Since this has been straightened it has kit first time everytime but they yet again charged me £120 call out fee when this problem has clearly been there from outset.