Lock East Ltd
5.0 out of 5 based on
37 reviews and feedback
Trusted Trader since 2023
Lock East Ltd
9 Manor Cottages, Church Road, WrethamThetford
IP24 1RL
07379 358 440
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Member Categories and Services
Locksmiths, Key Cutting, Emergency Locksmiths, UPVC Door and Window Locks Repairs, Security Equipment Installers, CCTV & Video Security, Smart Home Technology, Security Equipment, Car Key Cutting, Emergency Boarding UpTrade Associations
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Business Information
Lock East is a local mobile locksmith and security business covering Thetford and surrounding areas in East Anglia. Some areas we cover local locksmith services are - Thetford, Attleborough, Watton, East Harling, Wymondham, Dereham, Brandon, Bury St Edmunds, Lakenheath, Mildenhall and surrounding villages.
We provide a friendly, reliable and professional emergency locksmith service service 24 hours a day, 7 days a week. We also provide non-emergency service so all of your locksmith needs are covered.
We are highly trained by the Master Locksmith Association (MLA) and are DBS checked. We will always visit your property or business in uniform and carrying ID for your peace of mind. We price our services in-line with the recommended pricing set my the MLA.
We provide a friendly, reliable and professional emergency locksmith service service 24 hours a day, 7 days a week. We also provide non-emergency service so all of your locksmith needs are covered.
We are highly trained by the Master Locksmith Association (MLA) and are DBS checked. We will always visit your property or business in uniform and carrying ID for your peace of mind. We price our services in-line with the recommended pricing set my the MLA.
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Reviews and Feedback
5.0 out of 5 based on
37 reviews.
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1st April 2023Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
Replacement of locking mechanism on patio door.
Contacted Luke at lunchtime he made a temporary repair, ordered new parts and fitted next day.
Excellent service.
Contacted Luke at lunchtime he made a temporary repair, ordered new parts and fitted next day.
Excellent service.
Mr Denis Mcmorrow
30th March 2023Value of Products/Services or Work Performed: £1 - £1000
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Did an excellent job on my French window lock which had been playing up for some time.
Despite taking some time he only charged the basic call out fee. Left the work area clean and tidy.
Despite taking some time he only charged the basic call out fee. Left the work area clean and tidy.
24th March 2023Value of Products/Services or Work Performed: £1 - £1000
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Luke at Lock East fitted new locks and panic bar at our commercial premises. Due to factors related to the building and our particular requirements this was not straightforward, but he worked around the issues and solved the difficulties. He were very reliable in attending when he said he would and we particularly appreciated him keeping us informed as the work progressed. We would have no hesitation in recommending him and will definitely be using him again ourselves.
Metcalfe Copeman & Pettefar Solicitors
23rd March 2023Value of Products/Services or Work Performed: £1 - £1000
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Really great experience with Luke Carroll from Lock East.
Called about one broken lock with a missing handle and another where the catch wouldn't stay on.
He was out to me on the same day. Fixed the slipping catch and got a lock into the one that was broken. He didn't have the right size handle but came back and fitted it the next day.
Super easy to deal with, prompt and friendly. Highly reccomended!
Called about one broken lock with a missing handle and another where the catch wouldn't stay on.
He was out to me on the same day. Fixed the slipping catch and got a lock into the one that was broken. He didn't have the right size handle but came back and fitted it the next day.
Super easy to deal with, prompt and friendly. Highly reccomended!
Josh Walsh
16th March 2023Value of Products/Services or Work Performed: £1 - £1000
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A very pleasant trader. Repaired my system quickly and efficiently.
Fred Ellison
16th March 2023Value of Products/Services or Work Performed: £1 - £1000
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The trader was very polite and very professional. He was at the premises very quickly. Highly recommended.
Brian Trimmer
16th March 2023Value of Products/Services or Work Performed: £1 - £1000
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Phoned and came out within 30 mins of phone call, came and did an excellent job on 2 doors. Very pleased with work.
15th March 2023Value of Products/Services or Work Performed: £1 - £1000
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Fixed broken key in lock. Outstanding service. Evening call out and was on site within half an hour after call after finishing off another job!
Jez Blackburn
15th March 2023Value of Products/Services or Work Performed: £1 - £1000
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I got locked out after loosing my keys on a run & Luke was able to come at short notice! He asked a couple of questions over the phone & was able to give me advice before attending. He was then here within 20mins and had done the job within 10mins without requiring my locks to be damaged or changed! Very professional, prompt & great value for money compared to competitors! Would definitely recommend!! Thank you!
Hannah
10th March 2023Value of Products/Services or Work Performed: £1 - £1000
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Luke came to change the locking mechanism of the front door. The options were explained clearly and thoroughly and was no pressure to move forward with any of these. The new part was quickly ordered and fitted a few days later. He is professional tidy and friendly and would definitely recommend.
8th March 2023Value of Products/Services or Work Performed: £1 - £1000
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I had a lock replaced by Luke at Lock East, from initial inquiry to the lock being replaced he was very helpful, all my questions were answered very quickly and the work was completed professionally including 5 new keys with the new lock.
Rob
6th March 2023Value of Products/Services or Work Performed: £1 - £1000
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The lock in our back door broke so called this guy. He's a great guy, very friendly and helpful. He fixed the existing lock rather than replace it which I was pleased with as it kept the cost down and stopped a repairable lock being thrown away. His price was a lot less than expected and the job was complete 2 hrs after first contact.
I highly recommend him!
I highly recommend him!
Garry Marjoram
3rd March 2023Value of Products/Services or Work Performed: £1 - £1000
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My elderly fathers door had to be unlocked after key was misplaced, replace with new cylinder and new spare keys. Service was very good, professional and the locksmith was very attentive to my fathers circumstances (he has dementia).
28th February 2023Value of Products/Services or Work Performed: £1 - £1000
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Excellent service, professional, polite definitely use them again if needed.
K turner
27th February 2023Value of Products/Services or Work Performed: £1 - £1000
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Unfortunately we got locked out of our house due to losing our house keys. However Luke at Lock East Ltd was there to help in a flash. Cheapest and most efficient. Very good service and would definitely recommend to others. Hopefully we won’t need to use them again but if we do we for sure will be going to lock east ltd. Very helpful 5 stars.
Shannon Hart-Dixey
24th February 2023Value of Products/Services or Work Performed: £1 - £1000
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We had all external door locks replaced after moving in to our house. We experienced good communications, punctuality, tidy work, done on time and within budget.
Couldn't ask for better.
Couldn't ask for better.
James Copland
21st February 2023Value of Products/Services or Work Performed: £1 - £1000
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He was very kind and polite. He has arrived in a short time and sorted out my problem quickly.
Ozan Ozdemir