In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

Pipe Down Plumbing & Heating

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 10 reviews and feedback
Trusted Trader since 2024

Pipe Down Plumbing & Heating
38 Falcon Road East
Norwich
NR7 8XY
07545 051 055
07795 533 688
FaceBook   Instagram  

Trade Associations

Business Information

Welcome to Pipe Down Plumbing & Heating, your local heating installers with over 30 years of experience. We provide boiler servicing and boiler replacements for homes and landlords, as well as air source heat pumps.

Whatever your boiler or central heating issue, get in touch if you have any questions or for a no obligation quote.

Member Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 10 reviews.
Order by:
review stars review stars review stars review stars review stars   19th August 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Leaking bath and blocked shower drain.
Very quick response and excellent customer service, really appreciated Lee’s advice and his professionalism.
review stars review stars review stars review stars review stars   1st June 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Pipe Down Plumbing & Heating
Earlier this year they put in a new boiler & Rads. We have since had them back to do more work, moving rads and repositioning them elsewhere. Their quality of work is exceptional, they turn up when they say they are coming, they are polite, friendly and go the extra mile to do their jobs with pride and commitment. They always clean up after they have finished. We would and will have them back to renew our bathroom next year.
review stars review stars review stars review stars review stars   22nd March 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Lee answered our call for a problem we considered possibly urgent in nature. He was with us promptly inspite of being out of town at the time of calling. He arrived when he said he would and quickly set about investigating the source of the problem. This was not a simple task given the boxed in plumbing and 'unusual' connections. He was patient, courteous and respectful of our property. An overall pleasure to work. We will be calling on him in the future and would not hesitate in recommending to family and friends. Thanks Lee.

review stars review stars review stars review stars review stars   2nd March 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Lee managed to squeeze in our emergency toilet leak this morning at very short notice and fixed the issue within a couple of hours. Very impressed with customer service and price of work, especially for a Saturday. Will definitely use again for other work needed in the future. And will be recommending to friends. Thanks for your help.
review stars review stars review stars review stars review stars   29th February 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Great service, Pipe Down Plumbing and Heating fitted a new boiler for us and replaced some pipe work. Very happy with all work completed, clean, professional and reliable.

review stars review stars review stars review stars review stars   27th February 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent service. Lee came to repair a faulty boiler in mid winter. Soon had it working again and provided various options for future consideration. Decided to replace the boiler and fit a new system. Work carried out to very high standard and additional work carried out too so that everything was neat and tidy.
Throughly recommend Lee and Dean for any plumbing and heating work.

review stars review stars review stars review stars review stars   2nd February 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We had our 18 year old boiler replaced when it broke down (heat exchanger leaking) during the recent cold spell.
Pipe down were fast, reliable, knowledgeable and gave a competetive price.
Really happy with them and have already booked them in for the service next year.

review stars review stars review stars review stars review stars   31st August 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We were really happy with the service received from Piped Down, all of our ideas were listened to and options were then put forward to ensure everything was as we wanted. The fitting was quick, efficient and I would highly recommend.

review stars review stars review stars review stars review stars   30th August 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
100% recommend, My boiler started not heating water, was pretty old and needed replacing. quick call to arrange to come see the boiler and was easy from there, wouldnt use anyone else now. Lee was profesional, very friendly, quoted a great price.

review stars review stars review stars review stars review stars   30th August 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Good work carried in timely fashion, completed the works in on time and around other tradesmen. Always easy to get hold of and conduct themselves very well. Would highly recommend.