Norfolk Drain Services Limited





4.9 out of 5 based on
40 reviews and feedback
Trusted Trader since 2009

Norfolk Drain Services Limited
104 Hellesdon Park RoadNorwich
NR6 5DR
01603 415081
07500 047 560
Business Information
Norfolk Drain Services Ltd is a family run company, established in 2004. We offer a complete drainage service for domestic, commercial and industrial customers. We pride ourselves on being the leading independent drainage company in Norwich and the surrounding areas and have built a reputation as being reliable and professional.
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Reviews and Feedback





4.9 out of 5 based on
40 reviews.
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Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Prompt answering request by phone. Excellent service completed. Very polite and considerate. Tidy and clean.
Thank you.
Thank you.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Had Marcus one of the engineers out for very bad blockage in downstairs toilet....he was very friendly and patient as it took alot of exploration to find the crucial manhole .
He was able to discover it was located under the shed ( not my doing😁) helped get to it and was able to carry out the work....went above and beyond and still kept his humour!
All said and done.....Great result at a reasonable cost! Thank you!!!
He was able to discover it was located under the shed ( not my doing😁) helped get to it and was able to carry out the work....went above and beyond and still kept his humour!
All said and done.....Great result at a reasonable cost! Thank you!!!
Ruth Harvey





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Cleared a blockage that we could not reach in an efficient and careful manner. Explained each step. Would not hesitate to use again.
Mr Batchelor





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Excellent service. Great communication. On time as promised.
Would not hesitate to use again and recommend.
Would not hesitate to use again and recommend.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Provided a prompt and efficient, friendly service.
John Parramint





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Phoned to say when they would be arriving. Quick and efficient work. Kept me informed on progress. Very nice people. I would certainly use them again.
John Cullen





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
My mother had a blocked toilet which she was very worried about and after I had called them they came out the same afternoon. From the lady on the phone to the 2 gentlemen that visited I can't give enough praise. They were courteous and efficient and very understanding. They sorted everything out in a very short space of time and gave us some helpful advice too.
Gill Watson





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Professional, efficient, very speedy response, knowledgeable, go over and above, friendly, very highly recommend.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Tidy, reliable and dependable business to work with. Professional and courteous. Thoroughly recommend for drainage work.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Excellent company, family business, no middle men.
Efficient, knowledgeable, professional, personable.
Outstanding.
Efficient, knowledgeable, professional, personable.
Outstanding.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Quick to respond.
Very professional.
Efficient and tidy.
Very helpful advice.
Very personable.
Very professional.
Efficient and tidy.
Very helpful advice.
Very personable.
Alistair Amery





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Very punctual, very polite, efficient and helpful.
Mrs M Jones





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Excellent service.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Excellent work, very reliable and thorough.
Michael Barrie





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Had a problem with an overflowing downpipes as drain to soakaway blocked with roots. NDS installed new pipework. This involved digging through a brick weave drive, all put back together very well.
David Donnelly





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Came to property to identify any issues with drains. Clear on problems and solutions. Felt he took a thorough approach too.
Solutions and costs all made sense so came back to do works. Respectful, tidy and quality work. Good company.
Solutions and costs all made sense so came back to do works. Respectful, tidy and quality work. Good company.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Had a new soakaway installed. Quoted and supplied a price promptly, did a good job at a fair price and left area tidy. Would recommend.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Connecting of outside drains to correct failed drainage to designated places and soak away. in one case there was no connection to the manhole at all.
Out of three companies, Marcus was the only one to discover and understand the problem. The company responded very quickly and amenably and all staff were easy to conduct business with.
The work was carried out efficiently by Marcus Gray, who explained everything clearly as the work progressed and with good humour. Despite the considerable upheaval involved in the work, everything was left in a clean and tidy manner.
Out of three companies, Marcus was the only one to discover and understand the problem. The company responded very quickly and amenably and all staff were easy to conduct business with.
The work was carried out efficiently by Marcus Gray, who explained everything clearly as the work progressed and with good humour. Despite the considerable upheaval involved in the work, everything was left in a clean and tidy manner.
Norma Frye





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Contacted this company regarding a blocked toilet. Work and costs involved were explained in detail over the phone. They arrived when they said they would and quickly located the problem. Work was completed in just over an hour. Polite, friendly and efficient. I would certainly recommend this company.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
I like the fact that the same member of staff came out to me on 2 occasions - he also carried out the work that needed doing.
I trusted Marcus and he made me feel at ease. Rachel, who arranged my appointments, quotes and office based requirements, was lovely too.
I like that this company is a small business and not a big franchise.
I trusted Marcus and he made me feel at ease. Rachel, who arranged my appointments, quotes and office based requirements, was lovely too.
I like that this company is a small business and not a big franchise.
Katherine Lane