Norfolk Drain Services Limited

Very prompt. Came next morning, friendly, quick service. Would use again.

Tom from Norfolk Drain Services was exceptional - polite, (apologised for tardiness due to road closure) and identified the problem. Very helpful.

Blocked gully in garage leading to detergent water when using kitchen appliances such as dishwasher and washing machine. This water flooded garage area near tap and drain and collected in driveway - blockage. Call back from office (Rachel) very prompt, helpful and polite and appointment quickly arranged - Tim did a thorough job of clearing the gulley with his ERM and also checked water etc was free flowing at manhole which is connected to other houses in the row. Next day still saw residue of detergent water near garage so Rachel booked another engineer (Matt?) came and checked all ok. Advised puddle left by residue leached into drive brickwork - excellent service.

Excellent service and very easy to arrange drainage survey descaling works. Both the engineer and office staff very polite. Quickly identified the issues and discussed what would need doing. Very knowledgeable and tidy worker. Will recommend them to anyone.

Excellent service from start to finish.

Excellent service

Brilliant service, quick response time and kept informed throughout.

Arrived on time, was polite, completed job and cleaned up afterwards.

Thom attended on site - blocked kitchen gully.
Unblocked efficiently and quickly.
Very polite and reliable service.

Arrived on time and was very polite and knowledgeable. Kept us informed of what he was doing and what he had found. Left area clean and tidy.

Company helped us out by fitting job in before their summer break. Tradesman was honest, polite and worked hard in extreme heat.

Tom from Norfolk Drain Services arrived on time, quickly located the blockage and cleared the problem, leaving all neat and tidy.

Technician was polite, helpful and did a thorough job. Whole drain area was left clean and tidy.

Friendly and polite service from Tom. He told me what he was doing all through the process.

Efficient, polite and speedy. Tidied up very thoroughly afterwards too. Would definitely use again.

Very professional, reliable, knowledgeable and friendly service. It's a breath of fresh air to deal with a business that has these standards.

From the first phone call to the job being completed, I was treated with great courtesy and the work carried out was 5*. I have appointed this company to do some more work for me, in the next two weeks. Excellent.

First class job. Prompt, courteous and effective.

Prompt response to our problem.
Polite and professional manner on site.
Great customer service.

Workmen arrived on day allocated. Work was carried out in accordance with 3 day period as stated. He was punctual and polite. Left the site in a very neat and tidy state. Very pleased with the outcome.