Norfolk Drain Services Limited
4.9 out of 5 based on
89 reviews and feedback
Trusted Trader since 2009
Norfolk Drain Services Limited
104 Hellesdon Park RoadNorwich
NR6 5DR
Business Information
Norfolk Drain Services Ltd is a family run company, established in 2004. We offer a complete drainage service for domestic, commercial and industrial customers. We pride ourselves on being the leading independent drainage company in Norwich and the surrounding areas and have built a reputation as being reliable and professional.
Member Map Location
Reviews and Feedback
4.9 out of 5 based on
89 reviews.
Order by:
20th August 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Technician was polite, helpful and did a thorough job. Whole drain area was left clean and tidy.
11th August 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Friendly and polite service from Tom. He told me what he was doing all through the process.
6th August 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Efficient, polite and speedy. Tidied up very thoroughly afterwards too. Would definitely use again.
27th July 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Very professional, reliable, knowledgeable and friendly service. It's a breath of fresh air to deal with a business that has these standards.
27th July 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
From the first phone call to the job being completed, I was treated with great courtesy and the work carried out was 5*. I have appointed this company to do some more work for me, in the next two weeks. Excellent.
20th July 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
First class job. Prompt, courteous and effective.
Joseph Gray
19th July 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Prompt response to our problem.
Polite and professional manner on site.
Great customer service.
Polite and professional manner on site.
Great customer service.
17th July 2026Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Workmen arrived on day allocated. Work was carried out in accordance with 3 day period as stated. He was punctual and polite. Left the site in a very neat and tidy state. Very pleased with the outcome.
13th July 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Many thanks to your professional and efficient engineer who came quickly to solve our emergency situation, leaving all areas completely clean. I will certainly recommend your company without hesitation.
Mrs Jacqueline Neale
30th June 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Very quick response to phone call.
15th June 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Very professional agent who attended our property and he knew his work. Very polite and understanding.
Mr Melson Shoko
12th June 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Great service from Tom.
Richard Erwin
12th June 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Very pleased with the service, everything explained.
8th June 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
4.75*
27th May 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
The chap who came out to unblock the drain, TB as he initialled himself, was absolutely super - very efficient, reassuring, pleasant and got the job done with no fuss. Can't speak highly enough of him. And what a well-kept van. This is a very good company to call out at a stressful time.
22nd May 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Great service from start to end. Great customer service from our call to the office. An engineer was able to attend quite quickly and he was on time, professional, friendly and thorough. Excellent job and will definitely use again if needed.
Wendy Wakefield
14th May 2026Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Wonderful work.
He left the site tidier than it was before.
Thank you.
He left the site tidier than it was before.
Thank you.
Stuart Chaplin
13th May 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
4.75*
Ross Filby
7th May 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Quick, efficient service.
Polite, friendly engineer.
Would happily recommend them.
Polite, friendly engineer.
Would happily recommend them.
Edward Drain
15th April 2026Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Really pleased with the service we had relating to a drain survey. Booking it in was very easy. They communicated well about when they were expecting to arrive and were very friendly, polite and showed me the CCTV when the camera was down. Explained things well and very reasonably priced.