In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

Norfolk Drain Services Limited

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 4.9 out of 5 based on 75 reviews and feedback
Trusted Trader since 2009

Norfolk Drain Services Limited
104 Hellesdon Park Road
Norwich
NR6 5DR
01603 415081

Business Information

Norfolk Drain Services Ltd is a family run company, established in 2004. We offer a complete drainage service for domestic, commercial and industrial customers. We pride ourselves on being the leading independent drainage company in Norwich and the surrounding areas and have built a reputation as being reliable and professional.

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Reviews and Feedback

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4.9 out of 5 based on 75 reviews.
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review stars review stars review stars review stars review stars   27th May 2026
Value of Products/Services or Work Performed: £1 - £1000
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The chap who came out to unblock the drain, TB as he initialled himself, was absolutely super - very efficient, reassuring, pleasant and got the job done with no fuss. Can't speak highly enough of him. And what a well-kept van. This is a very good company to call out at a stressful time.

review stars review stars review stars review stars review stars   22nd May 2026
Value of Products/Services or Work Performed: £1 - £1000
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Great service from start to end. Great customer service from our call to the office. An engineer was able to attend quite quickly and he was on time, professional, friendly and thorough. Excellent job and will definitely use again if needed.
review stars review stars review stars review stars review stars   14th May 2026
Value of Products/Services or Work Performed: £1001 - £5000
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Wonderful work.
He left the site tidier than it was before.
Thank you.
review stars review stars review stars review stars review stars   13th May 2026
Value of Products/Services or Work Performed: £1 - £1000
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4.75*
review stars review stars review stars review stars review stars   7th May 2026
Value of Products/Services or Work Performed: £1 - £1000
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Quick, efficient service.
Polite, friendly engineer.
Would happily recommend them.
review stars review stars review stars review stars review stars   15th April 2026
Value of Products/Services or Work Performed: £1 - £1000
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Really pleased with the service we had relating to a drain survey. Booking it in was very easy. They communicated well about when they were expecting to arrive and were very friendly, polite and showed me the CCTV when the camera was down. Explained things well and very reasonably priced.

review stars review stars review stars review stars review stars   9th April 2026
Value of Products/Services or Work Performed: £1 - £1000
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Having used this company I have no hesitation in recommending them.

review stars review stars review stars review stars review stars   31st March 2026
Value of Products/Services or Work Performed: £1 - £1000
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Extremely pleasant and helpful family run company. Thomas cleared my blocked drain quickly and effectively, explaining every step of the way. Would definitely recommend this company/.

review stars review stars review stars review stars review stars   23rd March 2026
Value of Products/Services or Work Performed: £1 - £1000
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Faultless customer service.
Friendly, professional and extremely helpful.
I would have no hesitation in recommending to anyone.
Thank you so much for a job done quickly, thoroughly and well.

review stars review stars review stars review stars review stars   12th March 2026
Value of Products/Services or Work Performed: £1 - £1000
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Very good service and on time.

review stars review stars review stars review stars review stars   9th March 2026
Value of Products/Services or Work Performed: £1 - £1000
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A very competent and friendly service. They made our problem "theirs" and completed with care and attention.
review stars review stars review stars review stars review stars   26th February 2026
Value of Products/Services or Work Performed: £1 - £1000
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Clearing external blocked drain. From first contact with this company to successful completion of job, it was very good. Tom explained what he was doing and why. He was very diligent, friendly and left everything in perfect order. Would highly recommend this local family business.

review stars review stars review stars review stars review stars   15th January 2026
Value of Products/Services or Work Performed: £1001 - £5000
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Marcus was punctual, professional and courteous. Marcus completed all of the work to repair my septic tank - he was tidy and communicated well throughout the work. I would not hesitate to recommend Norfolk Drain Services Limited.
review stars review stars review stars review stars review stars   23rd December 2025
Value of Products/Services or Work Performed: £1 - £1000
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Thomas, who unblocked our drain below the kitchen sink was very good and knew his job. He explained the problems very well.
review stars review stars review stars review stars review stars   1st December 2025
Value of Products/Services or Work Performed: £1001 - £5000
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Tim is reliable, punctual, highly skilled and works quickly, tidily and quietly. I would have no hesitation in using him again or recommending him to others. High quality work at a fair price.

review stars review stars review stars review stars review stars   1st December 2025
Value of Products/Services or Work Performed: £1 - £1000
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Arrived on time, listened to problems and explained clearly what he intended to do to resolve them. Very impressed with professionalism.

review stars review stars review stars review stars review stars   17th November 2025
Value of Products/Services or Work Performed: £1 - £1000
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Very pleasant person. Professional service and job completed well and area left clean and tidy.

review stars review stars review stars review stars review stars   17th November 2025
Value of Products/Services or Work Performed: £1001 - £5000
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The engineer turned up at the time arranged each day and kept us informed of the work he would undertake that day. He was very pleasant and polite. He was mindful of the safety of our very young puppy.
The work completed was better than expected and left the working area in a very clean and tidy state, having taken away all the spoil and rubbish. Well done thank you.
review stars review stars review stars review stars review stars   15th November 2025
Value of Products/Services or Work Performed: £1 - £1000
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The trader was very pleasant and respective and did an exceptional job.
PS - Price exceptional low!
review stars review stars review stars review stars review stars   11th November 2025
Value of Products/Services or Work Performed: £1001 - £5000
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The engineer fully explained the problem and the work required to remedy. The company were efficient when pricing the job and arranging an appointment. The engineer was knowledgeable, efficient, courteous, respectful and he left the site clean and tidy.
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