Norfolk Drain Services Limited





4.9 out of 5 based on
44 reviews and feedback
Trusted Trader since 2009

Norfolk Drain Services Limited
104 Hellesdon Park RoadNorwich
NR6 5DR
01603 415081
07500 047 560
Business Information
Norfolk Drain Services Ltd is a family run company, established in 2004. We offer a complete drainage service for domestic, commercial and industrial customers. We pride ourselves on being the leading independent drainage company in Norwich and the surrounding areas and have built a reputation as being reliable and professional.
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Reviews and Feedback





4.9 out of 5 based on
44 reviews.
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Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Very pleased to have found Norfolk Drain Services. From initial contact to completion of job, all concerned were efficient, polite and professional. Particularly appreciated being kept informed of exactly when to expect the arrival time. Would definitely use again and recommend.
Mr R Barclay





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Found Norfolk Drain Services Ltd when our gutter downpipes weren't clearing the water. They came out promptly to investigate and found that the most likely cause was a collapsed soakaway. They came up with a solution and priced the job up whilst still there. When we went ahead with the quote this was done quickly and efficiently, and on some of the hottest days of the year he did a great job.
Thanks.
Thanks.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Drains blocked and found Norfolk Drain Services Ltd in our local directory that confirmed they were a Trusted Trader.
Friendly reception when phoning the company. They were honest and confirmed that they couldn't fit us in that day but would phone the following lunchtime to confirm when they could visit over the next two days. As promised, received a call the following lunchtime and asked if an engineer could visit in the next 30 minutes. Engineer arrived with a polite and friendly manner.
Explained the process he would use and cleaned the blockage in main manhole drain. Also cleaned other drains next to the house. Work expedited very quickly and left site clean and tidy.
Highly recommend company.
Friendly reception when phoning the company. They were honest and confirmed that they couldn't fit us in that day but would phone the following lunchtime to confirm when they could visit over the next two days. As promised, received a call the following lunchtime and asked if an engineer could visit in the next 30 minutes. Engineer arrived with a polite and friendly manner.
Explained the process he would use and cleaned the blockage in main manhole drain. Also cleaned other drains next to the house. Work expedited very quickly and left site clean and tidy.
Highly recommend company.
Ray Harwood





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Friendly father and son team. Excellent service, clearly very experienced which gave confidence in their ability to carry out the job. Site left clean and tidy. I will be recommending them through my business for future work.
Nick Eley





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Prompt answering request by phone. Excellent service completed. Very polite and considerate. Tidy and clean.
Thank you.
Thank you.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Had Marcus one of the engineers out for very bad blockage in downstairs toilet....he was very friendly and patient as it took alot of exploration to find the crucial manhole .
He was able to discover it was located under the shed ( not my doing😁) helped get to it and was able to carry out the work....went above and beyond and still kept his humour!
All said and done.....Great result at a reasonable cost! Thank you!!!
He was able to discover it was located under the shed ( not my doing😁) helped get to it and was able to carry out the work....went above and beyond and still kept his humour!
All said and done.....Great result at a reasonable cost! Thank you!!!
Ruth Harvey





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Cleared a blockage that we could not reach in an efficient and careful manner. Explained each step. Would not hesitate to use again.
Mr Batchelor





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Excellent service. Great communication. On time as promised.
Would not hesitate to use again and recommend.
Would not hesitate to use again and recommend.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Provided a prompt and efficient, friendly service.
John Parramint





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Phoned to say when they would be arriving. Quick and efficient work. Kept me informed on progress. Very nice people. I would certainly use them again.
John Cullen





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
My mother had a blocked toilet which she was very worried about and after I had called them they came out the same afternoon. From the lady on the phone to the 2 gentlemen that visited I can't give enough praise. They were courteous and efficient and very understanding. They sorted everything out in a very short space of time and gave us some helpful advice too.
Gill Watson





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Professional, efficient, very speedy response, knowledgeable, go over and above, friendly, very highly recommend.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Tidy, reliable and dependable business to work with. Professional and courteous. Thoroughly recommend for drainage work.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Excellent company, family business, no middle men.
Efficient, knowledgeable, professional, personable.
Outstanding.
Efficient, knowledgeable, professional, personable.
Outstanding.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Quick to respond.
Very professional.
Efficient and tidy.
Very helpful advice.
Very personable.
Very professional.
Efficient and tidy.
Very helpful advice.
Very personable.
Alistair Amery





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Very punctual, very polite, efficient and helpful.
Mrs M Jones





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Excellent service.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Excellent work, very reliable and thorough.
Michael Barrie





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Had a problem with an overflowing downpipes as drain to soakaway blocked with roots. NDS installed new pipework. This involved digging through a brick weave drive, all put back together very well.
David Donnelly





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Came to property to identify any issues with drains. Clear on problems and solutions. Felt he took a thorough approach too.
Solutions and costs all made sense so came back to do works. Respectful, tidy and quality work. Good company.
Solutions and costs all made sense so came back to do works. Respectful, tidy and quality work. Good company.