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Norfolk
Trusted Trader
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Gray's Fitted Furniture Limited

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 4.9 out of 5 based on 39 reviews and feedback
Trusted Trader since 2012

Gray's Fitted Furniture Limited
1 Drayton Industrial Estate, Taverham Road Drayton
Norwich
NR8 6RL
01603 860694

Business Information

Established in 1966, we have over 50 years of customer service experience, providing tailored and affordable furniture and storage solutions. We are proud of our reputation for great quality, consistent value and excellent personal service.

Member Map Location

Reviews and Feedback

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4.9 out of 5 based on 39 reviews.
Order by:
review stars review stars review stars review stars review stars   19th June 2017
Value of Products/Services or Work Performed: £5001 - £25,000
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Supply and install bedroom furniture and wardrobe doors. Very pleased with all the work dome. It looks stunning and we have achieved a modern sleek look to our home.

review stars review stars review stars review stars review stars   8th June 2017
Value of Products/Services or Work Performed: £25,000+
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1. Replace existing kitchen and utility installations.

2. Fit bedrooms to four bedrooms.

3. Replace existing en-suite installation, incorporating an adjacent dressing area, to create a large feature en-suite. The Company was very professional throughout our 3-month programme. They were very helpful in deciding what was to be done, and how best it could be achieved. This phase was unhurried, and at no time did we feel ''pressured''. Their initial analysis was meticulously documented and presented to us as the basis for agreement. At this stage we changed our minds on some details, with no complaint from the company, and the revisions were soon reflected in revised drawings, again without pressure. Once we agreed to this specification, a detailed schedule was presented, with dates and nominated individuals to do the work. In view of this, we felt confident to proceed.

The programme commenced at the appointed time and worked like clockwork. At some stages, we found in using some installed features, we would have preferred an alternative design. Without complaint, the company was sensitive to our misgivings and helped us specify the changes, then soon implemented them.

The staff installed were all high-calibre individuals, who were courteous, helpful, and very professional. We were happy to leave them working alone in the house, during our absence, and they fastidiously cleaned up after themselves each day. There was minimal collateral mess or disturbance.

We are happy to recommend Grays Fitted Furniture, in view of the excellent service we have received. Suffice it to say, we are thinking about a further package of work, involving a study/office, and Grays will be our first call to do it.

review stars review stars review stars review stars review stars   12th May 2013
Value of Products/Services or Work Performed: £5001 - £25,000
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Kitchen. Mike designed the kitchen (a number of times) to given an excellent result. Our friend have been extremely impressed and we have recommend Grays numerous times already. A great job.

review stars review stars review stars review stars review stars   18th April 2013
Value of Products/Services or Work Performed: £5001 - £25,000
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Kitchen installation. The members of staff I dealt with couldn’t have been more helpful and went out of their way to ensure that the product I got, matched my wishes in kitchen design. The fitter, electrician, plumber and tiles used by the company, worked to a high standard and I am more than impressed with the end result. I have much pleasure enjoying my new space.

review stars review stars review stars review stars review stars   12th April 2013
Value of Products/Services or Work Performed: £1001 - £5000
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Bedroom.

review stars review stars review stars review stars review stars   4th April 2013
Value of Products/Services or Work Performed: £5001 - £25,000
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Kitchen. Very high standard of work. Organisation very good. Tradesmen very obliging and helpful.

review stars review stars review stars review stars review stars   1st April 2013
Value of Products/Services or Work Performed: £5001 - £25,000
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Bathroom & ensuite. We first used this company during 2012 to have our kitchen redesigned and refitted and were so impressed that we decided to have these two rooms upgraded also – a wise decision.

review stars review stars review stars review stars review stars   23rd March 2013
Value of Products/Services or Work Performed: £5001 - £25,000
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Kitchen installation. We have had one of our bathrooms & our kitchen done by Grays and have been extremely pleased with the standard of work & care of their employees. Communication is excellent- they always kept us completely informed of what was going to happen and when. Any problems or concerns were dealt with immediately we cannot fault the service/ work/ care we have received & have already recommended Grays to several people we would not hesitate to use them again.

review stars review stars review stars review stars review stars   20th March 2013
Value of Products/Services or Work Performed: £5001 - £25,000
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Study furniture.

review stars review stars review stars review stars review stars   20th March 2013
Value of Products/Services or Work Performed: £1001 - £5000
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Bedroom.

review stars review stars review stars review stars review stars   19th March 2013
Value of Products/Services or Work Performed: £1001 - £5000
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Bedroom and Cloakroom. Grays were extremely professional & we were delighted with the end result. We would have no hesitation in recommending them.

review stars review stars review stars review stars review stars   18th March 2013
Value of Products/Services or Work Performed: £1001 - £5000
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Cloakroom We have used this firm before (fitted kitchen) and found they provided a trustworthy and efficient service. Quality of work was excellent.

review stars review stars review stars review stars review stars   16th March 2013
Value of Products/Services or Work Performed: £5001 - £25,000
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Bedroom The service we received from Grays were professional, efficient but friendly from the initial home visit, through to completion. Everything was done to accommodation our wishes and the finished wardrobes were of an excellent standard. When a minor flaw was found, it was put right immediately and with no quibbles.

review stars review stars review stars review stars review stars   16th March 2013
Value of Products/Services or Work Performed: £1001 - £5000
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Under stairs units. I have found this company to be totally satisfactory. they give value for money, employ efficient, polite staff and the finished product is of the highest standard I intend to contact them again soon for further work.

review stars review stars review stars review stars review stars   15th March 2013
Value of Products/Services or Work Performed: £5001 - £25,000
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Kitchen installation Professional & helpful service, especially during design. Not at all “pushy’ or pressurised into buying.

review stars review stars review stars review stars review stars   14th March 2013
Value of Products/Services or Work Performed: £5001 - £25,000
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We would definitely use this firm again for any further work required.

review stars review stars review stars review stars review stars   14th March 2013
Value of Products/Services or Work Performed: £5001 - £25,000
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Study/ bedroom furniture. Even better than expected. Thanks.

review stars review stars review stars review stars review stars   14th March 2013
Value of Products/Services or Work Performed: £1001 - £5000
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Bedroom. Very please with the professional approach, service level & workmanship. Our wardrobes look beautiful & we would not hesitate to recommend to others. Thank you.

review stars review stars review stars review stars review stars   13th March 2013
Value of Products/Services or Work Performed: £5001 - £25,000
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Bathroom. Happy with this firm and have recommended their work many, many times.

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