Gray's Fitted Furniture Limited
4.9 out of 5 based on
40 reviews and feedback
Trusted Trader since 2012
Gray's Fitted Furniture Limited
1 Drayton Industrial Estate, Taverham Road DraytonNorwich
NR8 6RL
01603 860694
Member Categories and Services
Furniture Manufacturer, Kitchen Designers Planners & Furnishers, Kitchen Fitting, Kitchen Design, Kitchens Bedrooms & Bathrooms, Bedroom Refurbishment, Bathroom Design, Bathroom Installation, Bathroom RefurbishmentBusiness Information
Established in 1966, we have over 50 years of customer service experience, providing tailored and affordable furniture and storage solutions. We are proud of our reputation for great quality, consistent value and excellent personal service.
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Reviews and Feedback
4.9 out of 5 based on
40 reviews.
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19th June 2017
Ratings
Review Comments
Built in wardrobes. I was very content with all aspects of my contact with Grays.
19th June 2017
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Supply and install bedroom furniture and wardrobe doors. Very pleased with all the work dome. It looks stunning and we have achieved a modern sleek look to our home.
8th June 2017
Value of Products/Services or Work Performed: £25,000+
Ratings
Review Comments
1. Replace existing kitchen and utility installations.
2. Fit bedrooms to four bedrooms.
3. Replace existing en-suite installation, incorporating an adjacent dressing area, to create a large feature en-suite. The Company was very professional throughout our 3-month programme. They were very helpful in deciding what was to be done, and how best it could be achieved. This phase was unhurried, and at no time did we feel ''pressured''. Their initial analysis was meticulously documented and presented to us as the basis for agreement. At this stage we changed our minds on some details, with no complaint from the company, and the revisions were soon reflected in revised drawings, again without pressure. Once we agreed to this specification, a detailed schedule was presented, with dates and nominated individuals to do the work. In view of this, we felt confident to proceed.
The programme commenced at the appointed time and worked like clockwork. At some stages, we found in using some installed features, we would have preferred an alternative design. Without complaint, the company was sensitive to our misgivings and helped us specify the changes, then soon implemented them.
The staff installed were all high-calibre individuals, who were courteous, helpful, and very professional. We were happy to leave them working alone in the house, during our absence, and they fastidiously cleaned up after themselves each day. There was minimal collateral mess or disturbance.
We are happy to recommend Grays Fitted Furniture, in view of the excellent service we have received. Suffice it to say, we are thinking about a further package of work, involving a study/office, and Grays will be our first call to do it.
2. Fit bedrooms to four bedrooms.
3. Replace existing en-suite installation, incorporating an adjacent dressing area, to create a large feature en-suite. The Company was very professional throughout our 3-month programme. They were very helpful in deciding what was to be done, and how best it could be achieved. This phase was unhurried, and at no time did we feel ''pressured''. Their initial analysis was meticulously documented and presented to us as the basis for agreement. At this stage we changed our minds on some details, with no complaint from the company, and the revisions were soon reflected in revised drawings, again without pressure. Once we agreed to this specification, a detailed schedule was presented, with dates and nominated individuals to do the work. In view of this, we felt confident to proceed.
The programme commenced at the appointed time and worked like clockwork. At some stages, we found in using some installed features, we would have preferred an alternative design. Without complaint, the company was sensitive to our misgivings and helped us specify the changes, then soon implemented them.
The staff installed were all high-calibre individuals, who were courteous, helpful, and very professional. We were happy to leave them working alone in the house, during our absence, and they fastidiously cleaned up after themselves each day. There was minimal collateral mess or disturbance.
We are happy to recommend Grays Fitted Furniture, in view of the excellent service we have received. Suffice it to say, we are thinking about a further package of work, involving a study/office, and Grays will be our first call to do it.
12th May 2013
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Kitchen. Mike designed the kitchen (a number of times) to given an excellent result. Our friend have been extremely impressed and we have recommend Grays numerous times already. A great job.
18th April 2013
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Kitchen installation. The members of staff I dealt with couldn’t have been more helpful and went out of their way to ensure that the product I got, matched my wishes in kitchen design. The fitter, electrician, plumber and tiles used by the company, worked to a high standard and I am more than impressed with the end result. I have much pleasure enjoying my new space.
12th April 2013
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Bedroom.
4th April 2013
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Kitchen. Very high standard of work. Organisation very good. Tradesmen very obliging and helpful.
1st April 2013
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Bathroom & ensuite. We first used this company during 2012 to have our kitchen redesigned and refitted and were so impressed that we decided to have these two rooms upgraded also – a wise decision.
23rd March 2013
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Kitchen installation. We have had one of our bathrooms & our kitchen done by Grays and have been extremely pleased with the standard of work & care of their employees. Communication is excellent- they always kept us completely informed of what was going to happen and when. Any problems or concerns were dealt with immediately we cannot fault the service/ work/ care we have received & have already recommended Grays to several people we would not hesitate to use them again.
20th March 2013
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Study furniture.
20th March 2013
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Bedroom.
19th March 2013
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Bedroom and Cloakroom. Grays were extremely professional & we were delighted with the end result. We would have no hesitation in recommending them.
18th March 2013
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Cloakroom We have used this firm before (fitted kitchen) and found they provided a trustworthy and efficient service. Quality of work was excellent.
16th March 2013
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Bedroom The service we received from Grays were professional, efficient but friendly from the initial home visit, through to completion. Everything was done to accommodation our wishes and the finished wardrobes were of an excellent standard. When a minor flaw was found, it was put right immediately and with no quibbles.
16th March 2013
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Under stairs units. I have found this company to be totally satisfactory. they give value for money, employ efficient, polite staff and the finished product is of the highest standard I intend to contact them again soon for further work.
15th March 2013
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Kitchen installation Professional & helpful service, especially during design. Not at all “pushy’ or pressurised into buying.
14th March 2013
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
We would definitely use this firm again for any further work required.
14th March 2013
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Study/ bedroom furniture. Even better than expected. Thanks.
14th March 2013
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Bedroom. Very please with the professional approach, service level & workmanship. Our wardrobes look beautiful & we would not hesitate to recommend to others. Thank you.
13th March 2013
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Bathroom. Happy with this firm and have recommended their work many, many times.