Carl Wigg Autoservices





5.0 out of 5 based on
44 reviews and feedback
Trusted Trader since 2024

Carl Wigg Autoservices
Town Garage, Wollaston RdLowestoft
NR32 2PD
01502 572711
Member Categories and Services
Garages, Car Repairs, Car Servicing, Car Engine Specialists, Vehicle Repairs, Vehicle Restoration, Brake & Clutch Centres, Air Conditioning, Car Radiator Servicing, MOT Testing, Vehicle Rustproofing, Gearboxes, Exhausts & Shock Absorbers, Tyre Fitting and Repairs, Electric VehiclesBusiness Information
Carl Wigg Auto Services is a local family owned and run business. We have an impeccable track record and over 30 years’ experience in the trade.
With an extensive amount of knowledge on all makes and models we are able to offer a diverse range of expertise. This includes anything from vehicle servicing and repairs to full diagnostic testing.
Using state of the art tools and computer systems we quickly and efficiently deal with any problem you may be experiencing with your vehicle.
Our ability to rapidly and safely diagnose any problem or potential threat to your vehicle is something we pride ourselves on. This method and approach to our work has a proven track record and leaves our customers with sound advice, peace of mind and more importantly, a great price for the work required.
You will have no nasty shocks when it comes to paying for your service; the price we quote is the price you pay. There will be no hidden extras or the use of technical jargon designed to confuse and worry you.
"Customer service, integrity and good old-fashioned honesty are what our foundations are built upon and are something our customers have been enjoying with every visit to our Garage."
Our aim is to provide a friendly and outstanding service with complete customer satisfaction.
We are dedicated to helping you keep your vehicle maintained to the highest possible standards, at the most competitive prices in town.
Visit our garage on Wollaston Road or give us a call on 01502 572 711
With an extensive amount of knowledge on all makes and models we are able to offer a diverse range of expertise. This includes anything from vehicle servicing and repairs to full diagnostic testing.
Using state of the art tools and computer systems we quickly and efficiently deal with any problem you may be experiencing with your vehicle.
Our ability to rapidly and safely diagnose any problem or potential threat to your vehicle is something we pride ourselves on. This method and approach to our work has a proven track record and leaves our customers with sound advice, peace of mind and more importantly, a great price for the work required.
You will have no nasty shocks when it comes to paying for your service; the price we quote is the price you pay. There will be no hidden extras or the use of technical jargon designed to confuse and worry you.
"Customer service, integrity and good old-fashioned honesty are what our foundations are built upon and are something our customers have been enjoying with every visit to our Garage."
Our aim is to provide a friendly and outstanding service with complete customer satisfaction.
We are dedicated to helping you keep your vehicle maintained to the highest possible standards, at the most competitive prices in town.
Visit our garage on Wollaston Road or give us a call on 01502 572 711
Member Map Location
Reviews and Feedback





5.0 out of 5 based on
44 reviews.
Order by:





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Extensive repairs carried out on a 'new to me', second hand vehicle purchased from a dealer after my car was involved in a hit and run incident whilst parked up overnight which resulted in it being deemed not economically viable to repair.
For peace of mind, I took my newly purchased car to be checked over by my local mechanic who advised the car was not roadworthy, the main issues being brakes that were so badly worn all round, it would not pass an MOT and a significant oil leak.
Upon approaching the dealer I bought the car from about this I was informed I would have to submit a full diagnostic report (something confirmed by the Citizen's Advice Bureau in relation to the Consumer Rights Act 2015, as I had initially requested a full refund).
Having not been in this situation before, I googled for local diagnostic garages and came across Carl Wigg Autoservices and spoke with April Wigg.
April was extremely concerned when I relayed my story, and she discovered the car had had advisories for the brakes for the previous two MOTs! I was genuinely outraged that the other, large company could be selling vehicles that are not roadworthy. Furthermore, this was not the first time she had encountered this situation involving the other dealer and so she offered to take this upon herself to try to sort for me as she had a contact whom she could approach.
I was so appreciative, it was such a relief to have someone who I could discuss these issues with, and who listened. Furthermore, April acknowledged the injustice that I was experiencing and genuinely wanted to help.
April liaised with the other dealer and organised for them to undertake the extensive repairs, without me having to get involved which was a massive relief for me. Despite being fully booked up, the whole team at Carl Wigg Autoservices ensured my repairs were swiftly dealt with to ease further inconvenience.
Carl Wigg Auto Services deserve 6/5 in all aspects of your rating system. Completely professional, approachable, considerate and extremely trustworthy. I shall be recommending them to everyone and will be using them from now on. The service provided has exceeded my expectations and I am proud to submit this statement to validate their accreditation to your Trusted Trader scheme.
For peace of mind, I took my newly purchased car to be checked over by my local mechanic who advised the car was not roadworthy, the main issues being brakes that were so badly worn all round, it would not pass an MOT and a significant oil leak.
Upon approaching the dealer I bought the car from about this I was informed I would have to submit a full diagnostic report (something confirmed by the Citizen's Advice Bureau in relation to the Consumer Rights Act 2015, as I had initially requested a full refund).
Having not been in this situation before, I googled for local diagnostic garages and came across Carl Wigg Autoservices and spoke with April Wigg.
April was extremely concerned when I relayed my story, and she discovered the car had had advisories for the brakes for the previous two MOTs! I was genuinely outraged that the other, large company could be selling vehicles that are not roadworthy. Furthermore, this was not the first time she had encountered this situation involving the other dealer and so she offered to take this upon herself to try to sort for me as she had a contact whom she could approach.
I was so appreciative, it was such a relief to have someone who I could discuss these issues with, and who listened. Furthermore, April acknowledged the injustice that I was experiencing and genuinely wanted to help.
April liaised with the other dealer and organised for them to undertake the extensive repairs, without me having to get involved which was a massive relief for me. Despite being fully booked up, the whole team at Carl Wigg Autoservices ensured my repairs were swiftly dealt with to ease further inconvenience.
Carl Wigg Auto Services deserve 6/5 in all aspects of your rating system. Completely professional, approachable, considerate and extremely trustworthy. I shall be recommending them to everyone and will be using them from now on. The service provided has exceeded my expectations and I am proud to submit this statement to validate their accreditation to your Trusted Trader scheme.
Mrs K Wilsea





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Great quality service - always helpful, cheerful, efficient, competent service. Highly recommend - always use for repair problems/advice.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Using Carl Wigg Autoservices has been the best decision I have made for MOTs, repairs and any problems I've had with my car.
Always very helpful, nothing too much trouble and always excellent service.
Would highly recommend.
Always very helpful, nothing too much trouble and always excellent service.
Would highly recommend.
Ms Karen Hall





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Completed timing chain replacement on my car. Speedy service and kept me
Updated throughout. Would highly recommend to anyone
Updated throughout. Would highly recommend to anyone
Jonny Brewer





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Had a few issues with my car and Carl Wiggs were perfect! Kept me updated and ensured all work that was needed was carried out quickly and correctly. Due to the cost, they even went out of their way to source aftermarket parts. Very happy! Will use again.
Shanel Fairclough





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Carl, April and Leon have done all of our cars for the past few years including MOT, Service and lately repairs to my sons first car. They are always professional and treat each of us like a valued customer and April will go out of her way to find out info on our behalf. Great service and lovely people that i would highly recommend.
Simon West




Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
First time user and pleased with the service received. Will definitely use again.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
mot's and general maintenance repairs, plus a respray a few years back - very satisfactory!
I've used Carl Wigg services for quite a number of years now and am happy to continue to do so.
I am appreciative and more than satisfied with the help the entire team has given me.
It was my son who first directed me to take my car to Carls and I'm glad that I did.
I've used Carl Wigg services for quite a number of years now and am happy to continue to do so.
I am appreciative and more than satisfied with the help the entire team has given me.
It was my son who first directed me to take my car to Carls and I'm glad that I did.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Top class workmanship. Always source fair priced parts and helpful advice always given.
Accommodating with appointments, friendly and efficient. Won’t go anywhere else !
Accommodating with appointments, friendly and efficient. Won’t go anywhere else !
K Deare





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
The customer service is excellent. Always making would could be a difficult situation easy. Willing to help, gets the job done well and quickly, reasonably priced as well. Would fully recommend if you want a friendly, reliable and helpful service
Ian Barber





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
CarlWigg Autoservices has gone above and beyond hehlping me with my car i bought faulty from a dealership, From initial contact they have offered great advice on dealing with not only the fault with the car, but the dealer i bought the car from.
My fight with the original dealer continues now even 6 months after the purchase, my last visit to CarlWigg i booked in for diagnostics for further evidence to my claim of the same fault reocurring, not only did they not accept any payment for this they also wrote me a report stating the fault is the same as they saw 4 months ago to help strenghten my case.
I have always had trust issues with garages and mechanics, i have been lied to in the past, overcharged, and dealt with generally uninterested so called proffesionals. CarlWigg is everything a local business should be, and will have my custom for years to come.
My fight with the original dealer continues now even 6 months after the purchase, my last visit to CarlWigg i booked in for diagnostics for further evidence to my claim of the same fault reocurring, not only did they not accept any payment for this they also wrote me a report stating the fault is the same as they saw 4 months ago to help strenghten my case.
I have always had trust issues with garages and mechanics, i have been lied to in the past, overcharged, and dealt with generally uninterested so called proffesionals. CarlWigg is everything a local business should be, and will have my custom for years to come.
Jamie Banyard





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I have had lots of work done by Carl
Never been let down always a very good job .
April is also amazing all in all a very good family garage . I would highly recommend them .
Never been let down always a very good job .
April is also amazing all in all a very good family garage . I would highly recommend them .
Jon shaw





Value of Products/Services or Work Performed: £25,000+
Ratings
Review Comments
I've been working with Carl Wigg Autoservices for quite some time now, and I can't recommend them highly enough. As someone who runs a used car business, it's crucial to have a trustworthy and skilled mechanic on hand, and Carl Wigg Autoservices has proven to be exactly that.
Whether it's routine maintenance, complex repairs, or just general advice, Carl and his team consistently deliver top-notch service. Their attention to detail, honesty, and commitment to getting the job done right the first time have made them an invaluable partner in my business.
They understand the importance of keeping vehicles in top condition, not just for my customers' safety, but also for the reputation of my business. I've had nothing but positive experiences with them, and I know I can always count on Carl Wigg Autoservices to keep my vehicles running smoothly.
If you're looking for a reliable, skilled, and customer-focused garage, look no further than Carl Wigg Autoservices. They truly go above and beyond!
Whether it's routine maintenance, complex repairs, or just general advice, Carl and his team consistently deliver top-notch service. Their attention to detail, honesty, and commitment to getting the job done right the first time have made them an invaluable partner in my business.
They understand the importance of keeping vehicles in top condition, not just for my customers' safety, but also for the reputation of my business. I've had nothing but positive experiences with them, and I know I can always count on Carl Wigg Autoservices to keep my vehicles running smoothly.
If you're looking for a reliable, skilled, and customer-focused garage, look no further than Carl Wigg Autoservices. They truly go above and beyond!
David Kindred





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Turbo charger, oil pipe feed, oil filter, air filter, air box assembly, boost pipe, engine oil, all done in July 2024 on husband's van.
Have also taken my car there for yearly service.
April is extremely helpful and knowledgeable and Carl and the team have always done a good job over the years and we have never had any problems. My son in-law recommended Carl Wigg Auto Services to us about 4 years ago and we have been going there ever since.
Have also taken my car there for yearly service.
April is extremely helpful and knowledgeable and Carl and the team have always done a good job over the years and we have never had any problems. My son in-law recommended Carl Wigg Auto Services to us about 4 years ago and we have been going there ever since.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
I take work vehicles to Carl Wigg for Services, MOT's and repairs. We have been using them for a number of years now, and they are always friendly, honest, professional and reliable. Highly recommended.
Greg Doggett





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
I always use Carl Wigg. April and the team are fantastic and always go above and beyond! I certainly never have to go back for the same issue so the work is carried out to high standard and I find I cant get any better prices for such good quality either. They build a rapport with customers and i trust them fully. Thank-you
Beatriz Bamonde





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
I have had lots of repairs and services and they are always honest and reliable. They are very good at what they do and I always hear good things about them. I wouldn't go anywhere else.
As a business owner time is always precious and they have always completed every job very quickly and efficiently so I can get back to work.
As a business owner time is always precious and they have always completed every job very quickly and efficiently so I can get back to work.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Highly recommend this business. Their customer service is great and so friendly. The carl wigg team always find time for you and get the job done quickly and effectively. Cannot recommend enough.thanks so much
Maria





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Soon as I called customer service was the upmost priority and very quick to rectify the problem
My back break light was smashed so had to get it replaced it was completed the same day
My experience was not at all stressful and the price was very reasonable I’d definitely be using and recommending Carl again
My back break light was smashed so had to get it replaced it was completed the same day
My experience was not at all stressful and the price was very reasonable I’d definitely be using and recommending Carl again
Victoria louise Temple





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Recently had my car in for its mot, the service was good and professional and I have no complaints whatsoever. Thankyou to everyone who looked after me and my car during its checks.
Johh harmer