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Suffolk
Trusted Trader
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Carl Wigg Autoservices

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 5.0 out of 5 based on 41 reviews and feedback
Trusted Trader since 2024

Carl Wigg Autoservices
Town Garage, Wollaston Rd
Lowestoft
NR32 2PD
01502 572711
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Business Information

Carl Wigg Auto Services is a local family owned and run business. We have an impeccable track record and over 30 years’ experience in the trade.

With an extensive amount of knowledge on all makes and models we are able to offer a diverse range of expertise. This includes anything from vehicle servicing and repairs to full diagnostic testing.

Using state of the art tools and computer systems we quickly and efficiently deal with any problem you may be experiencing with your vehicle.

Our ability to rapidly and safely diagnose any problem or potential threat to your vehicle is something we pride ourselves on. This method and approach to our work has a proven track record and leaves our customers with sound advice, peace of mind and more importantly, a great price for the work required.

You will have no nasty shocks when it comes to paying for your service; the price we quote is the price you pay. There will be no hidden extras or the use of technical jargon designed to confuse and worry you.

"Customer service, integrity and good old-fashioned honesty are what our foundations are built upon and are something our customers have been enjoying with every visit to our Garage."

Our aim is to provide a friendly and outstanding service with complete customer satisfaction.

We are dedicated to helping you keep your vehicle maintained to the highest possible standards, at the most competitive prices in town.

Visit our garage on Wollaston Road or give us a call on 01502 572 711

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Reviews and Feedback

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5.0 out of 5 based on 41 reviews.
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review stars review stars review stars review stars review stars   30th October 2024
Value of Products/Services or Work Performed: £1 - £1000
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Carl Wigg took my car in at very short notice and carried out the work of replacing the front brake discs and pads. Also spotted one lock nut was missing which they replaced. Completed work very quickly - excellent service.
review stars review stars review stars review stars review stars   29th October 2024
Value of Products/Services or Work Performed: £1 - £1000
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New to area found Carl Wigg to be informative and delivered a very good service on my car.
review stars review stars review stars review stars review stars   15th October 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Have used Carl Wigg Autoservices for years. Wouldn't go to anyone else. Always recommend to people, never been disappointed.

review stars review stars review stars review stars review stars   15th October 2024
Value of Products/Services or Work Performed: £1 - £1000
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I have been using Carl Wigg for 3 years now MOT, servicing, general motor repairs.
They are truly first class at keeping me and my car on the road. No job too small, always make room even at short notice for my vehicle. Friendly, professional and price wise they are spot on, no silly charges.
No nonsense, say it as it is. Keep you updated with all aspects of progress of vehicle. A good, professional, friendly family run business, Simply the best garage in town.
Thank you for being amazing.
review stars review stars review stars review stars review stars   14th October 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Would not go anywhere else. Fantastic service every time.

review stars review stars review stars review stars review stars   10th October 2024
Value of Products/Services or Work Performed: £1 - £1000
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Would definitely recommend this company to friends and family. Really professional and helpful. My daughter actually recommended them to me because she rates them very highly.
review stars review stars review stars review stars review stars   8th October 2024
Value of Products/Services or Work Performed: £1 - £1000
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Everyone at the garage is polite. April is an absolute gem - very helpful.
The price is reasonable and they treat your vehicle with respect.
No problem in recommending Carl Wigg.
review stars review stars review stars review stars review stars   1st October 2024
Value of Products/Services or Work Performed: £1 - £1000
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Everyone very helpful and friendly.
Will try everything to fix problem even when on holiday they help.
Very quick at fixing problem.
Great Service!!
review stars review stars review stars review stars review stars   27th September 2024
Value of Products/Services or Work Performed: £1001 - £5000
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What a great family run business this has proven to be! As somebody who knows cars, I have never completely trusted garages, so I do not say that lightly.
They replaced my gearbox and clutch and it drives beautifully once again. A superb job and came in under the estimate too!
Would not hesitate to return in the future and I would highly recommend to anyone.
review stars review stars review stars review stars review stars   27th September 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Carl Wigg Auto Services have been totally outstanding when dealing with me and analysing and carrying out work on my car. April and the team have been amazing. Great communication every step of the way. If you're looking for an honest, friendly, family run garage, then look no further.
review stars review stars review stars review stars review stars   24th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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After having some advisories on my MOT, I took my VW Polo to Carl Wigg to have an inspection. April, Carl and the team explained the work that needed doing, the price and what parts may need replacing in the future. I liked their honesty and communication and booked my car in to have the advised work completed. ABS sensor and new coil. Work was completed with efficiency and openness. Will be using Carl Wigg for all future work. Many thanks to the team.
review stars review stars review stars review stars review stars   16th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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Always have my private and work vehicles looked after and serviced by Carl Wigg Autoservices. Always a first class service, value for money and always get our work vehicles back on the road in very fast turnarounds.
review stars review stars review stars review stars review stars   10th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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Always great service. Carl Wigg do their utmost to repair my car as a Driving Instructor. Best garage around.

review stars review stars review stars review stars review stars   6th September 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Have used Carl Wigg Autoservices for years. Would not go anywhere else. Always recommend to people, never been disappointed.

review stars review stars review stars review stars review stars   3rd September 2024
Value of Products/Services or Work Performed: £1 - £1000
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Reliable, trustworthy and efficient. I always use them.
review stars review stars review stars review stars review stars   3rd September 2024
Value of Products/Services or Work Performed: £1 - £1000
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Fixed and fitted items that were required for a failed MOT. Carl Wigg Auto Services have done an outstanding job on my car. I can see and feel the difference as the car runs smoothly. The staff are very friendly, highly recommend. Well done and thank you.
review stars review stars review stars review stars review stars   2nd September 2024
Value of Products/Services or Work Performed: £1 - £1000
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Quality from start to finish. wouldn't go anywhere else!

review stars review stars review stars review stars review stars   1st September 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Extensive repairs carried out on a 'new to me', second hand vehicle purchased from a dealer after my car was involved in a hit and run incident whilst parked up overnight which resulted in it being deemed not economically viable to repair.
For peace of mind, I took my newly purchased car to be checked over by my local mechanic who advised the car was not roadworthy, the main issues being brakes that were so badly worn all round, it would not pass an MOT and a significant oil leak.
Upon approaching the dealer I bought the car from about this I was informed I would have to submit a full diagnostic report (something confirmed by the Citizen's Advice Bureau in relation to the Consumer Rights Act 2015, as I had initially requested a full refund).
Having not been in this situation before, I googled for local diagnostic garages and came across Carl Wigg Autoservices and spoke with April Wigg.
April was extremely concerned when I relayed my story, and she discovered the car had had advisories for the brakes for the previous two MOTs! I was genuinely outraged that the other, large company could be selling vehicles that are not roadworthy. Furthermore, this was not the first time she had encountered this situation involving the other dealer and so she offered to take this upon herself to try to sort for me as she had a contact whom she could approach.
I was so appreciative, it was such a relief to have someone who I could discuss these issues with, and who listened. Furthermore, April acknowledged the injustice that I was experiencing and genuinely wanted to help.
April liaised with the other dealer and organised for them to undertake the extensive repairs, without me having to get involved which was a massive relief for me. Despite being fully booked up, the whole team at Carl Wigg Autoservices ensured my repairs were swiftly dealt with to ease further inconvenience.
Carl Wigg Auto Services deserve 6/5 in all aspects of your rating system. Completely professional, approachable, considerate and extremely trustworthy. I shall be recommending them to everyone and will be using them from now on. The service provided has exceeded my expectations and I am proud to submit this statement to validate their accreditation to your Trusted Trader scheme.
review stars review stars review stars review stars review stars   28th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Great quality service - always helpful, cheerful, efficient, competent service. Highly recommend - always use for repair problems/advice.

review stars review stars review stars review stars review stars   21st August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Using Carl Wigg Autoservices has been the best decision I have made for MOTs, repairs and any problems I've had with my car.
Always very helpful, nothing too much trouble and always excellent service.
Would highly recommend.
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