In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

UR Choice Care Ltd

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 4.8 out of 5 based on 49 reviews and feedback
Trusted Trader since 2012

UR Choice Care Ltd
Sackville Place, 44-48 Magdalen Street
Norwich
NR3 1JU
01603 628397
07985 924 951

Member Categories and Services

Private Home Help, Home Care Support

Business Information

UR Choice Care Ltd is a company that offers good quality home help and care support.

Member Map Location

Reviews and Feedback

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4.8 out of 5 based on 49 reviews.
Order by:
review stars review stars review stars review stars review stars   16th August 2023
Value of Products/Services or Work Performed: £1 - £1000
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They have been very helpful to me a lot, like doing shopping and cleaning and I am very happy.

review stars review stars review stars review stars review stars   10th August 2023
Value of Products/Services or Work Performed: £1 - £1000
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5*
review stars review stars review stars review stars review stars   7th August 2023
Value of Products/Services or Work Performed: £1 - £1000
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5*
review stars review stars review stars review stars review stars   5th August 2023
Value of Products/Services or Work Performed: £1 - £1000
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5*
review stars review stars review stars review stars review stars   3rd August 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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4-5*
review stars review stars review stars review stars review stars   6th April 2022
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24/7 domiciliary care package Ley is very well served by the package he has

review stars review stars review stars review stars review stars   8th December 2021
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Reassuring,compassionate ,brilliant. Amanda was outstanding

review stars review stars review stars review stars review stars   17th August 2021
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Amanda has provided nights sits for my father. Amanda has provided night sits for my elderly parents. She is absolutely wonderful and we feel so reassured when she is working. My mother feels a great sense of peace knowing she can relax because Amanda is looking after my father. She is kind and considerate, helpful and a good listener. She is attentive to all needs and friendly and polite. We couldn’t recommend her more highly.

review stars review stars review stars review stars review stars   16th December 2019
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Making my lunch Very friendly and helpful.

review stars review stars review stars review stars review stars   23rd September 2019
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Full personal care support with lunch preparation, medical administration. My wife and I have a live - in carer and extra support for myself.
We like our support and we can remain in our home.
Sally the manager has made the company better.

review stars review stars review stars review stars review stars   18th June 2019
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One to one received by Lavra for a resident with Dementia.
Lavra is polite, always arrives in plenty of time is conscientious with the resident. Showers, him with dignity. Great all rounder.

review stars review stars review stars review stars review stars   18th June 2019
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My wife's live in is very good. Can vary with staff changes

review stars review stars review stars review stars review stars   18th June 2019
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Exceedingly good standard. Can vary when staff change.

review stars review stars review stars review stars review stars   11th April 2019
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Very satisfied with the care that I am receiving and have no complaints.

review stars review stars review stars review stars review stars   27th March 2019
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Excellent The owners are very efficient, kind and friendly. Nothing is too much trouble when dealing with their patients welfare getting prescriptions, advice on diet. Anything at all they can do to help. We are very grateful to them.

review stars review stars review stars review stars review stars   4th March 2019
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Assisting with washing, showering, meals, toilet, mobility Sherla always arrives on time, She is always polite and ask if I have any needs. I love seeing her every day.

review stars review stars review stars review stars review stars   1st March 2019
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Care three traces daily
7.30 - 4.30 - 7.30
Personal care e.g washing and showering, dressing, changing incontinence pads, hoisting in and out of bed etc.
Wife does all meals and meds. We are happy with the care we have and have no problems at the moment. Although we were sad to change from our previous carers.

review stars review stars review stars review stars review stars   26th November 2018
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Night care at home for terminally ill father The night care provided to my father by Njabulo was outstanding. He was caring, considerate, gentle, attentive, reliable, friendly, warm, arrived promptly, was willing to discuss things and make suggestions, not afraid to ask for assistance when needed, readily contacted his manager to ask advice at key times, preserved my fathers dignity as much as possible and talked to him gently to ''negotiate'' and encourage him to do things that maybe he didn''t want to do such as being moved, washed and dressed. Even when my father could hardly raise himself to consciousness or when speaking took a great effort, he wanted to thank Njabulo. So thank you Njabulo.

review stars review stars review stars review stars review stars   7th June 2018
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Domiciliary home care.

review stars review stars review stars review stars review stars   7th June 2018
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Live in care.

review stars review stars review stars review stars review stars   13th October 2017
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Personal care accessing community, attending church on Sundays, going out for meals at Kings Centre. Meal and drink preparation shopping. I have been totally satisfied with your choice. I would recommend their service to other people.

review stars review stars review stars review stars review stars   26th June 2017
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To sit with Mum, whilst daughter does other jobs in the garage bungalow.
To engage her in conversation if she wishes
To take her to the toilet & support her as required.
To make sure she doesn't get cold Claudine & Daiva were keen to know what to do to help. Both engaged with mum as appropriate.

review stars review stars review stars review stars review stars   4th July 2016
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Excellent. Vlad was very helpful, kind and considerate making if possible for my wife to leave me to have her cataract operation.

We are both very grateful for your help.

review stars review stars review stars review stars review stars   12th May 2016
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Excellent support. This company is very professional and all the careers are extremely good,they really do care.

review stars review stars review stars review stars review stars   4th May 2016
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Help to prepare food clean my home and help me. Very good.

review stars review stars review stars review stars review stars   4th May 2016
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Washing up hygiene cleaning ect. I am pleased and thanked for all their help.

review stars review stars review stars review stars review stars   18th March 2016
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Personal washing or shower, getting dress and transport in to wheelchair. Shaving and putting my boots and calipers on. Clearing up and making the bed.

review stars review stars review stars review stars review stars   16th March 2016
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I have help cleaning, preparing food and cooking etc. Very good and kind.

review stars review stars review stars review stars review stars   12th February 2016
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I’m happy with the care I get. My carers are brilliant.

review stars review stars review stars review stars review stars   9th February 2016
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Personal care everyday and also hygiene clean ones a week. Excellent company, very professional and the carers are excellent.

review stars review stars review stars review stars review stars   25th February 2015
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Visit daily - 4 visit each day. Provision of personal care:- getting out of bed, washing / cleaning, assist changing pads, preparing food, administering medication. U R Choice were completely reliable. They provided good continuity of care as mum would see only 2 or 3 cases a week. They treated my mother with great compassion. For example, if they finished tasks early they would spend the remaining time holding her hand and talking to her. They were meticulous in their attention to detail and would always contact me if they had any concerns.

review stars review stars review stars review stars review stars   4th February 2015
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Personal care, showering and dressing etc, hygiene clean, occasional bits of shopping. Totally satisfied with the service. Very professional, caring and considerate. Willing to help with whatever they can, even help with doing laundry if there is time. Would definitely recommend ur choice to other people.

review stars review stars review stars review stars review stars   4th February 2015
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Personal care bathing and dressing. Domestic cloves making bed, hygiene cleaning, making breakfast every morning. Extremely happy with ur choice we have a laugh with my carers. Could not wish for more.

review stars review stars review stars review stars review stars   29th January 2015
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Personal care: washing, showering, shaving, dressing. Hoisting into wheelchair. Very happy with care and key worker. He is kind, friendly considerate and always does a professional job. We have a good laugh.

review stars review stars review stars   29th January 2015
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Take out of bed and in bed. Give wash every morning, every day and dressed. Medication given four times a day. I feel good with the service I received at the moment.

review stars review stars review stars review stars review stars   28th January 2015
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Daily assistance with washing, dressing. Shower once weekly. Removal of kitchen waste daily. Very pleased.

review stars review stars review stars review stars review stars   28th January 2015
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Domestic work. Very well pleased sometimes I have to correct things but they are very good and do things how I like them. Sometimes it just a miss understanding on both sides they are polite and very kind love having them.

review stars review stars review stars review stars review stars   26th January 2015
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Personal care. Showering, shaving legs, creaming. Domestic chores, making bed and changing linen. Hoovering carpets, washing dishes, shopping. Administration and medication. Meal preparation. Heating up meals. Making toast. Making tea. Pedro’s my carer does everything for me. Very happy with the service. I am getting.

review stars review stars review stars review stars review stars   10th January 2014
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Excellent – it can not be surpassed. Well fare checks, laundry, cleaning of the house, shopping, collection of prescriptions and medication. Very good-the service can not he surpassed.

review stars review stars review stars review stars review stars   10th January 2014
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Assisting with shopping and putting away the shopping. Assist with socializing. The service is very good. Everything I have asked to be done has been done with a smile on the face.

review stars review stars review stars review stars review stars   10th January 2014
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Assisting with bathing children and clearing up the bathroom and kitchen. Assisting with meal preparation. Washing up the dishes. Excellent service.

review stars review stars review stars review stars review stars   10th January 2014
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Assistance with shopping: does hygiene cleaning and linen change. Cleaning of kitchen and prepare food. Supervises me when having bath. Fantastic service. The carer is fantastic.

review stars review stars review stars review stars review stars   10th January 2014
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Assist with washing, creaming and dressing tidying the bedroom and bathroom. The care service is very good.

review stars review stars review stars review stars review stars   10th January 2014
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Assist with washing and dressing. Tidying the bathroom and bedroom. Excellent service.

review stars review stars review stars review stars review stars   10th January 2014
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Assisting with bath in the morning, washing hair, assist with dressing, preparing hot drinks doing laundry, cleaning rubbish, house cleaning, sweeping and washing floors. Generally the service is good. Apart from time consistence.

review stars review stars review stars review stars   10th January 2014
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Checking if I am ok making drinks and micro waving meals if I am hungry. Checking my catheter. I am ok with the service as I don’t need no more.

review stars review stars review stars review stars review stars   13th December 2012
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Personal care.
Meals and drinks.
Empty Commode.
Medication.
Supervise mobility. It is quite good for me.

review stars review stars review stars review stars   6th December 2012
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Support with medication. Prepare light snack and hot drink. We were satisfied with the service.

review stars review stars review stars review stars review stars   5th December 2012
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Personal care:
1. Continence management.
2. Strip washing.
3. Creaming legs.
4. Dressing. Very pleased with the service.