UR Choice Care Ltd

Satisfactory.

I find UR Choice easy to communicate with. They are helpful, friendly and are looking after me well with dignity and respect and patience.

It is early days but the service quality so far has been good.

I am very happy with my carers. I don't find any problems. I am happy with the care they give me.

Carers are reliable and trustworthy and professional. The trader is easy to communicate with, friendly, professional and helpful.

5*

You give good service and the care people are fantastic at their work, so I have got no complaints about your team. They always smile.

Care work including personal care

So happy we choose Ur choices for mums care
Mum was really worried and upset that she needed to have care but when Sally came to visit mum. And myself she put mums fears to rest and listened to mum and put mum at ease .
Mum only needs her eveing meal cooked and the two lovely cares mum has are so kind and caring towards mum. And treat her with respect had to pop into mums one tea time and Rebecca had just handed mum her eveing meal which looked and smelt lovely and the presatation of meal was lovely which encourage mum to eat As mum. Needs more care we will certainly speak to Sally to add extra care for mum.
Thank. You Sally,Rebbacca and Ethel. For all your kindness to mum

I had to rate value for money in order to submit the review but my care is funded and paid for directly by Norfolk Council so they are responsible for determining value.
I am very pleased with the way they look after me.

I am happy with the company and my carers.

They have been very helpful to me a lot, like doing shopping and cleaning and I am very happy.

5*

5*

5*

4-5*

24/7 domiciliary care package Ley is very well served by the package he has

Reassuring,compassionate ,brilliant. Amanda was outstanding

Amanda has provided nights sits for my father. Amanda has provided night sits for my elderly parents. She is absolutely wonderful and we feel so reassured when she is working. My mother feels a great sense of peace knowing she can relax because Amanda is looking after my father. She is kind and considerate, helpful and a good listener. She is attentive to all needs and friendly and polite. We couldn’t recommend her more highly.

Making my lunch Very friendly and helpful.