Tera Healthcare

Tera Healthcare Limited
Summary
At Tera Healthcare Ltd, CQC registered, we excel in providing individualised care and daily living assistance tailored to our service users' diverse needs. Our highly experienced and DBS-vetted staff are dedicated to delivering a personalised service you can trust, whether you require daily, weekly, or long-term support.

Who We Serve
We proudly support individuals aged 18 and over, regardless of gender. Compassion is at the heart of our therapeutic relationships, and our staff embodies this quality. We not only assist with everyday tasks but also strive to build caring relationships by understanding your unique needs and providing person-centred care that truly starts with you.

Tailored Services
Recognising that every service user is unique, we tailor our offerings by employing experienced staff with the relevant training to meet specific requirements. Our optimised processes provide valuable insights, enabling us to develop individualised care plans as part of our commitment to a person-centred approach.

Our Team

Based in Norwich, our team of highly trained professionals is dedicated to delivering the highest quality of care to our service users and their families. As a complex care provider, our goal is to empower individuals and their loved ones to take control of their lives, fostering independence and happiness. We believe in doing care the right way.

Our Commitment
At Tera Healthcare Ltd., we are deeply committed to making a positive and lasting impact in the lives of those we serve. By alleviating some of the challenges faced by our service users through our dedicated healthcare services, we help them achieve a sense of well-being and fulfilment, offering reassurance and hope to both service users and their families.

Our Range of Services
Crisis Management
At Tera Healthcare Ltd, we recognise the critical importance of effectively responding to and mitigating challenging or risky behaviours as a provider of complex care. In crises, we deploy only our most experienced staff, ensuring optimal outcomes for our dedicated healthcare services, whether we are managing a single support package or coordinating across multiple nursing care agencies. Our Norwich team follows a unique 72-hour crisis management deployment process that prioritises rapid response, effective communication, safety, and stability. We are unwavering in our commitment to the safety and well-being of all individuals involved in a crisis, and we work tirelessly to achieve successful resolutions and the best possible outcomes.



Specialist Care

Our professional team of trained complex care providers at Tera Healthcare Ltd is dedicated to delivering the highest quality of care to both adults and children with long-term clinical needs. We tailor personalised care plans that encompass a range of recreational and therapeutic activities, striving to create a supportive and nurturing environment that fosters growth and development. At Tera Healthcare Ltd, we are deeply committed to the belief that every individual has the right to live their best life. We work tirelessly to help our service users reach their full potential and improve their quality of life, demonstrating our unwavering commitment to their well-being and development.

Home Care
As a nursing care agency, Tera Healthcare Ltd is committed to hiring experienced, compassionate, and empathetic staff. Our Norwich team of highly trained professionals is devoted to providing the highest quality of care to our service users and their families. As a complex care provider, our goal is to empower individuals and their loved ones to lead happy and fulfilling lives. We believe that by offering tailored support and assistance as needed, we can alleviate some of the challenges our service users face and help them achieve a greater sense of well-being and fulfilment.

Here is a list of some of our home care offerings:

-Pop-ins: Regular visits to ensure everything is okay and provide peace of mind.
-Medication Support: Prompting and reminding you to take medications, as well as picking up prescriptions.
-Companionship: Friendly companionship to combat loneliness and enhance overall well-being.
-Assistance with Meals, Chores, and Personal Hygiene: Support with daily tasks to maintain a healthy lifestyle.
-Support with Daily Activities: Assistance with shopping, bill payments, and household management to promote independence.
-Appointment Scheduling: Helping you book and manage appointments.
-Family Collaboration and Mood Tracking: Working closely with family members and providing mood charts to monitor daily emotional well-being.
-Escorting to Therapy and Support Groups: Providing transportation and support to therapy sessions and support groups.
-Crisis Intervention: Immediate support during mental health crises to ensure safety and stability.
-Rehabilitation and Recovery Support: Assisting individuals on their recovery journey by reminding them of exercises and encouraging positivity.
-Community and Social Support: Connecting individuals with community resources, local clubs, volunteer opportunities, and other social activities to foster belonging and well-being.
-24-hour care support