Support in Hand Home Support Services Ltd

1½ hours cleaning each week. My cleaner always does a good job. She is friendly and helpful.

4 visits a week for support and taking out. shopping and social activities. I am reclusive and have no friends, but my carers visits make me happy, and I enjoy my rides out with them very much.

Washing up, laundry, cleaning windows, general cleaning, any reaching up or kneeling, shopping and paying bills.

The support I receive is either to take me to do my weekly shopping or to do the shopping on my behalf. I can trust my carer to do my shopping for me as she has done under lockdown and to make sensible decisions about what to buy if the shop has not got the exact product that I specified.

Cleaning social calls. All the ladies are helpful and kind and we can have a laugh.

Alison is my cleaner and also do some shopping. Alison is a excellent cleaner, very nice lady and a brilliant cleaner.

2 hours twice a week to help with house work and a chat.

Laundry
Shopping
Social visits

Laundry
Shopping
Cleaning
Social call I am very pleased with the service especially during these times.

Dust a polish furniture vacciumine bed chamain and washing clean bathroom kitchen floors. I am well pleased with the service provided by Alison and support-in-hand.

One session each 2 weeks (2hrs) cleaning washing up bed linen change, folding clothes, decluttering. Very friendly service, efficient and meets my needs willingly she has made me feel better about my living area.

Social visits and help with shopping and cleaning. My lady is called Alison, She is lovely so helpful to me, Giving me company and lovely conversation.

Day out twice a week shopping, social. I look forward to my days out.

Hedge cutting and pressure washing paths and entrance walls. What was agreed was carried out to our satisfaction.

Repair to guttering Efficient, friendly all work satisfactory certainly will want to use again

Repair and Re-plaster of water damaged ceiling. Excellent job done by Kevin.

Would highly recommend and will be using him again.

I enjoy my outings going out four times a week with the staff very nice friendly I am very pleased with the services and receive from support in Hand

Cleaner and shopping Very happy no complaints very good workers

I receive support for house cleaning, washing and shopping also costing through the mail. I receive a good support from this care agency. Very satisfied with any of other cares who replace my usual carer should she be on holiday or off sick.

A support worker with car takes me for outings, assisted super-market shopping, medical appointments etc. Very satisfied. They discuss what I want to do and advise how best to to it. They are very positive ad supportive. They know the destinations and make the most of my outings.

Dustine and polishing clean toilet and shower vacuum cleaning carpet and floor. Mop kitchen and toilet floors. Have known this firm for a number of years and have a very high opinion of their service.

Grocery shopping hoovering through mop floors. Very good at cleaning and pleased with her service.

Ironing help me sort things out I am happy

Cleaning 2 hours per week and hearing me to organise my home. Work carried out to a very high standard. Professional and friendly.

2 hours cleaning every 2 week Staff always punctual and very pleasant
Any changes are discussed and agreed before being put in place.
Work earned out to a good standard.

Help with house cleaning and de-cluttering Since starting the service I have enjoyed meetings with the supervisor.
My regular cater understands my long term objectives and we all working together to achieve them.

Cleaning x3 week 4hrs total
Cleaning throughout the home. Very good friendly and approachable staff.

Take me out twice a week so I can see more life. The Carem are friendly always have good laugh with them.

Help with Laundry and house work take me out to the shops cook me meals take me to Cinema, Gaxton Centers, Cafos Nice ladies that come happy with every thing.

4 hours cleaning per week in a large family home.
A very reliable group at individuals organised by Danny. Would definitely recommend to others.

Household cleaning. My cleaner is very obliging, will do any job I ask her to do willingly. She is quick and thorough and work really hard for her allotted time.

Household cleaning. Efficient, effective, trustworthy and of a high standard.

cleaning
Changing of beds
Ironing. Dani and Kayley have helped me to keep the house clean when I am very busy. They always gave me advice about other service that they can not provide like professional carpet cleaning or child care. They are available to answer my questions.

Cleaning twice a week for 2 hours a time. General cleaning and washing. Very very good.

Cleaning - once a week Ironing and washing once a week. Excellent, completely reliable and honest firm.

House cleaning services two times a week (4 hours) support in hand. The cleaning services provided by support in hand makes life so much easier, especially in a busy household. The friendly and professional services are well planned, flexible enough to cover any eventuality and carried out with as little disruption as possible. The outcome is always a clean and tidy house. Highly recommended!

To support me in keeping our house clean and tidy.
Change beds weekly
Hoover
Dust
Bathroom - full clean
Kitchen - full clean I really can not find any fault at all.
Staff are excellent
Staff very friendly especially to my young son if he is at home.

Home cleaning Good at what Tury do polite and helpful.

A support worker with car takes me for outings. Assisted supermarket shopping, garden centers, medical appointments. Very satisfied. They discuss what I want to do and advise how to do it. Very positive and supportive. She knows the destinations well and makes the most of my trips out.

Domestic cleaning. Reliable, good service always courteous and friendly.

Alison is my cleaner. Excellent cleaner
Lovely lady.

Vacuum all rooms mop kitchen and bathroom floors clean shower and toilet. Dust and polish where required. All duties carried out with care.

Just cleaning Kind, helpful, reliable, cheerful.

2 hours every 2 weeks domestic cleaning I have found the staff courteous and efficient. The service provided always meets my expectations. I find the staff pleased and a pleasure to welcome into my home. Any questions I have are dealt with immediately although they are very rare.

Shopping
Day out
Doctors
Laundry I am very happy to receive the care that i'm getting from this firm.

Help with shopping and occasional gardening

Excellent Jo is friendly caring and supportive and is always willing to help me. Mainly domestic, ironing house work.

Ironing sort out some paperwork. Hoovering clean bathroom. Help with other daily task (washing /dish washer)

Make meals
Cleaning
Change bed
days out when required anything else I need. Highly responsible staff. Kind and considerate.

Carer to take me out shopping and lunch.
Carer to do laundry, cleaning and cook meals.
Carer to take me out for days out. The carers are very efficient, kind and do whatever I need. Very caring ladies and improve my quality of life.

Visit twice a week to accompany to local club and Demontia club. Absolutely brilliant, fantastic, no problems at all.
Reliable.

Cleaning services. Support in hand were able to accommodate an urgent cleaning request.
Very satisfied with the work carried out and would not hesitate to use them again.

My carers take me out to do my shopping and social trips. Assist with my needs if I can't get to doctors. I find they are friendly, very helpful. Happy to take me out to garden centres or other places I might like to go.

My carers take me out for days. Could be cinema, shopping or to one of the two club and I go to. I enjoy going out with the carers, as I am unable to go out by my self.

General domestic help. Jo is kind, caring and competent.

Cleaning visit once a week. Change bed and much more. Very trustworthy Very polite. Very good at cleaning.

Gardening once a fortnight. Weeding, howing, cuts lawn, prune. Exemplary service.

Once a week to do cleaning for me. Lady is very good.

I find my support is excellent. All the carers I receive to help me out are excellent. I am very happy with the care I received and hope it will continue for a long time.

I have Jo to take me shopping on a weekly basis.
Kevin has done work in the garden. The help I have received is exceptionally good. The carers have always been punctual and Kevin went well beyond the call of duty and when he took me on an emergency visit to the doctors, collected prescription and helped with the shopping over and above the gardening which he had originally planned to do.

Visit twice a week. Once to clean and chat again to shopping and chat. Happy go lucky lady and She's lovely. Does everything she is asked to do. Very nice lady. Good cleaner works hard.

Cleans property once a week
Laundry and changes bed. Washes up daily, hot drinks. Shopping. The staff are 100%
They work hard and know what to do.

Help with laundry
Cook meals
Take me shopping
Take me on days out and lunch
Various cleaning task.
All staff are very good.

Deep clean and de-clutter of property to enable safe living environment. Did an amazing job in the circumstances. Beyond me to do it myself. Saved me from myself. Very pleased.

Very good support and very happy with the company. Would happy to recommend to others.

Fortnightly domestic cleaning and checking for maintenance problems of they occur. I am very happy with the service I receive.
All the staff who have attended have been polite, courteous and pleasant.
They have carried out tasks to a good standard and if I have needed to request a change or topup this been carried out.

Very good well looked after by all of them.

Cleaning.

I find my support from my carers is excellent. Look forward to my carer coming every Wednesday.
I get on very well with my carer.

My support with the company are very good and helpful.

General household cleaning.

Cleaning once a week and help with shopping. I'm really happy that Alison comes in, she's a great help.

Currently general household chores Katherina is a very reliable, caring worker. She carries out her tasks to a high standard. 100% happy with the service provided.

The care takes me shopping and carriers heavy bags etc. for me. The caret is kind, friendly, helpful, willing and efficient.

My house looks spick and span when my cleaner has finished. Wonderful.
Could not do without them. They are always cheerful.

Socializing.
Chatting.
Playing board games.
I look forward to seeing Ann, we have a laugh and chat and do activities together.

Two hours cleaning once a fortnight.

Carer visits for 2 and 1\2 hours one day a week.
Sits with customer whilst husband shops.
Prepares mid-morning toast/coffee. Washes up and does ironing on request.
Customer is very content with chat and company provided. It is good that the same carer visits each week.
Carer leaves kitchen in a tidy condition.

A support worker with car takes me for outings.
eg. to garden centers.
To assisted supermarket shopping, appointments etc. Very satisfied, they discuss what i want to do and advise how to do it.
They are very positive and supportive.
She judges the pace I need.
She really knows the destinations and makes the most of my trips out.

Clean floors dusting and polish mob floors in kitchen and bathroom chance bedding fortnightly. All work done.
With care and thoroughly to my satisfaction.

I receive care so I can live independently.

Very good in what you do.

Great care is taken when you need it and always reliable. My present carer is always cheerful and very kind, always the same and goes out of her way at all times whether it is to post a letter or other needs.
I give praise for her for which she deserves.
I can depend on her and gives her all if you are having a bad day.

I cannot imagine how the service could be improved. All I can say is I don't feel that "all this" is "over the top".

I receive support to help me live independently. I would give Support in Hand 5 stars.

Excellent.

Taken out twice a week for shopping, activities, etc.

My mother has someone once a week for an hour to hoover and clean. This is working extremely well and I am very pleased with the service provided. We have recently used the maintenance service which was extremely helpful. We were able to get a front door handle replaced quickly and efficiently, which meant my husband did not have to make an 80 mile trip to look at the problem.

Take me shopping
Out for trips
Cleaning
Company Very good.

Household cleaning and tidying I have been really impressed with Support In Hand. They are caring reliable and very professional.
I was quite nervous to allow a stranger into my home and to accept i need some help.
The lady that comes to me, Ann, is wonderful! She is caring and extremely thorough. She makes me feel at ease and does an excellent job. My house literally sparkles.

Cleaning and organizing in the house, that is needed. I am delighted with all the work Sarah does she is very kind and helpful and reliable.

Most efficient I do not need care at the moment but the services I receive are very good.

I receive a first class cleaning service from Anne who I always have found to be very friendly and efficient.

Domestic cleaning.

I think the case that I receive is excellent. I have no complaints. I am happy about all that is done for me. Long may it continue.

Currently just assistance with household chores.

Cleaning.

Some cleaners are loud, while others are average.

Cleaning only.

*Sitting with me. During my husband's 2 1/2 hr absence on Tuesday mornings;
*Preparation of coffee/toast mid-morning;
*Washing-up of breakfast crockery;
*Occasional ironing __. Excellent time-keeping carries out requests efficiently. Allows husband to shop with concern for welfare.

House cleaning. I find the staff, punctual, respectful and trustworthy . Their job is done with due care and they always willing to lend a hand if needed. It is a pleasure to have them tending to my home. They do a great job.

Shopping, cinema, boat trips seaside. I am very happy with the service I have.

A support worker with car takes me for outings to garden centers,or assisted supermarket shopping. I could also use for appointments. Very satisfied. They discuss what I want to do and advise. I find the carer very positive and supportive. The carer knows the destinations and makes the most of my time.

Clean the bungalow out. She does it very well does a very good job.

The support I need is domestic at the moment as I am finding it increasing difficult to keep my home to a good clean standard. The help enables my required hygiene standards to be met. I find the staff who have delivered the service I need reliable, always pleasant and cheerful and very helpful.They can be flexible and obliging if my needs change. The company are very good at communicating and ensuring our contract is met. I feel that as my health deteriorates we will able to adjust the contract to meet changing needs as demonstrated when their company were employed to support a family member with several health issues.

Housework / cleaning. Very through and efficient. All staff friendly and polite. Excellent standard of work.

Once a fortnight,changes bed and cleans fridge out.
Dost and hoover throughout.
Clears bathroom areas once in a week. Trustworthy
Through
Polite.
We have a laugh.

Cleans all my house. Perfectly reasonable person. Quite satisfied.

Cleaning laundry. Very experienced
Very good

Cleans the carpet
Bathroom
Hall
Kitchen lounge. Service fine.

Laundry cleaning, clean sheets, change sheets, hoover, dusting, clean window. Very efficient, polite, friendly.

Cleaning, shopping. Very good service all around.

Cleaning laundry meals-Cook take shopping days out. Very nice people.

Personal assistant cleaning services.

A cleaner 6 hours one month. Good professional service.

General assistance with domestic chores. Currently we employ the services of Support in Hand to help with household chores etc and when our needs change we have no doubt whatsoever that they will adapt quickly and efficient to our requirements.

General house cleaning. Reliable, trustworthy and efficient.

Living at home. As well as the tasks above they developed a good relationship with dad and gently cared for his wellbeing. As I live several miles away, their help gave me great reassurance.

Clean carpets and floors by vacuum cleaner or mop. Dusting and polish as needed. Change bedding when necessary. Clean bathroom and kitchen. My current carer is Allison, who arrives on time. Her routine is thorogh-no skimping. I am very pleased with her work and a credit to her employers.

Cleaning and bed changing once a fortnight. My carer is always polite and does a good job-keeping vital jobs well done. I feel this enables me to stay in my own home.

Cleaning of kitchen weekly

Cleaning of bathroom

Weekly changing bed linen forthrightly.

House cleaning fortnightly. Anne has proved to be very reliable and got on with my father very well.
We are very satisfied with the standard of cleaning.

Cleaning bathroom. Cleaning the dining room & m kitchen. Very pleased with the person engaged to carry the above work.

General housework. The service is very good and thorough. I look forward to them coming.
(Scribed by Daughter).

2 hrs/week light housework
cover for 24 hr carer.
Conversation (safegarding)of Peter in his home. Peter is not able to respond to written information or telephone conversations. His power of attorney deals with major decisions and finance. He has appointed me to support Peter in attending medical appointments etc and day to day supervision of his needs. Support in hand have helped Peter 2hrs/week since August 2014. They have been prompt. Kind + considerate + flexible to Peter's needs most helpful BG presented.

House cleaning once a week. Very satisfied with the service provided.

The provision of a support worker to clean bungalow, carry out ironing and other services Excellent service.

House work Very good very helpful

Haley corner for 1 hour in early morning to give me breakfast, leave my lunch ready and get me up for the day. She is reliable, on time, fill of fun,very efficient and I couldn't speak highly enough of her.

A support worker with a car takes me out for shopping, Garden centres, appointments. Day and time to suit me. Very satisfied.
They discuss what I want to do and advice how to do it.
Carers are very positive and supportive.
They make the most of my trips out.
They judge well the pace I can manage.

Take us out, about to all the places I wish to go. I like the carers that take me out, very helpful and considerate.

I receive help with cleaning, washing clothes + ironing + going shopping. Very happy with the support I receive. They meet all the needs I require.

Visits daily to make me a drink, make bed and move only snacks i need. Exceptional service.

Help with all domestic tasks and needs. Help with attendance to all medical appts. Support in hand staff are always polite, prompt, professional and very very helpful. I cannot fault the service I get. They have helped me stay independent and confident in my home.

General housework. Supports whilst husband goes out. Companionship. Very good company with people I can trust, very respectful.

Cleaning and laundering weekly. I am more than satisfied by what is being done because I am now not able to do these things for my myself.

Help to support me with living independently. They are an friendly bunch.

My residents are well looked after with a great personal touch. I routinely recommend Support in Hand to new and existing residents.

Once a week clean through and laundry needs. You can tell the difference when I walk in.

Once a week to do all my cleaning. The lady that comes to see me is easy to talk to and is very through and is very punctual.

Four visits a week to take me shopping and out to lunch, also cleaning.
Pleased with every task and everyone.

Sitting with me when my partner needs to go out. This is very satisfactory service. I am able to leave the house and know my partner is in safe hands. He also enjoys the companionship.

Cleaning and ironing. Great service all round.

Help with barn house work - dusting & floors. A shy young lady who is gradually coming out of her shell. A hard worker and very thorough, she always arrives promptly and works right up to departure time.

Cleaning once a fortnight. I struggle to do it myself so this is a great help to me.

No care support just domestic cleaning. Both operatives kind, courteous and good at their job.

Very good