In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

Smart Refurbishments

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 4.9 out of 5 based on 10 reviews and feedback
Trusted Trader since 2023

Smart Refurbishments
12 Powers Place, Hilgay
Downham Market
PE38 0JT
07792 584 961
07866 630 832
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Business Information

Smart Refurbishments was launched in 2018 in Downham Market, Norfolk, by the Annan Brothers, Ben, and Scott. Having accumulated over 25 years in the building trade between them, both brothers have a proven track record for delivering projects on budget and on time.

A selection of the services include:
Dry Lining
Suspended Ceilings
Painting and Decorating
Property Maintenance
Flooring
Kitchen Fitting
Bathroom Fitting

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Reviews and Feedback

review stars review stars review stars review stars review stars
4.9 out of 5 based on 10 reviews.
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review stars review stars review stars review stars review stars   13th June 2024
Value of Products/Services or Work Performed: £25,000+
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Excellent team whose work is fantastic. We had our garage converted to an annexe for a dear friend. During the build our friend passed away. Scott and his team were so kind and ensured that the work was done with no fuss and gave us a beautiful space where we can relax and enjoy. Would recommend Smart Refurbishments for any work you need doing.
review stars review stars review stars review stars review stars   13th December 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Very impressed with the whole process, start to finish. Suggestion made at beginning and throughout to make the bathroom look and work fantastic. Happy to change colour of bathroom as was not sure on the colour I picked. Very friendly, very knowledgeable, very experienced, just very good. Very happy with the work done, time taken, everything and would recommend them to anyone interested in having work done.

review stars review stars review stars review stars review stars   23rd November 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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The team were very professional. The works have been completed to a high standard. Even did a couple of little extras not in work scope. Clean and tidy. Efficient and very polite. We will miss having them around.
review stars review stars review stars review stars review stars   17th November 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Excellent
review stars review stars review stars review stars review stars   15th March 2023
Value of Products/Services or Work Performed: £25,000+
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I couldn’t have been more pleased than to use Scott and Ben and I haven’t hesitated in having them back for other projects.

They transformed an outdated en-suite and cupboard between two bedrooms into the most amazing family bathroom.

They are so easy to work with and they think of all the finishing touches and coordinated all of the other trades that needed to come in.

When I had an issue with a very small leak, a good year after the work had been completed, they came straight back and made everything good with no stress or expense to me!

3 years later, I have had them do a few other jobs for me which I have been just as pleased with. Not only that, but when I had a problem with my roof they were very honest in putting me in contact with a more relevant person.

I have no doubts in recommending them to friends and neighbours, who have all also been very pleased.

Keep up the good work guys!!
review stars review stars review stars review stars review stars   8th March 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Painted external woodwork on three houses, plus fixed various parts on the house. All carried out to a high standard with no further problems. They calling in assessed what was needed sourced parts and arranged a time to return to repair. All good.
review stars review stars review stars review stars review stars   1st March 2023
Value of Products/Services or Work Performed: £25,000+
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So pleased with everything, very professional. I would highly recommend.
review stars review stars review stars review stars review stars   1st March 2023
Value of Products/Services or Work Performed: £1 - £1000
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I searched for local plumbers (5 or 6) to give a quote on our en-suite. We had a vision in mind where we wanted to supply the materials and for them to fit them. Either they didn’t reply, would only do it if they provided materials or were unprofessional in their approach and wouldn’t trust them.

I decided to reach out to Scott who is based in Downham Market where I grew up (45 mins away). Everything we asked for was no fuss. Understood we had a budget and didn’t push for more, that we wanted to buy our own materials and listened to us (we have little idea of plumbing etc) to then give his opinion.

Scott, Dale and Dan were hugely professional in their work. And delivered what we had pictured.

Trust is such a huge factor with traders. I can safely say smart refurbishment can be trusted. Even a year and a half later I can ask Scott a question and he will help.

Honestly can say anyone wanting their services won’t be disappointed!
review stars review stars review stars review stars review stars   28th February 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
October 2022 Ensuite converted to Wet Room & December 2022 Downstairs toilet retiled painted & added vanity unit.
Scott & His Team provide an Excellent Professional High Quality Workmanship in all they do. From initial inquiry to aftercare I have found Smart Refurbishments Communication to be Excellent, Trustworthy, Accessible & the client/company Working Relationship has been superb. I found All of the Team to be hardworking, of a high calibre, polite, respectful of property, excellent attention to detail and All prepared to go that extra mile. Smart Refurbishments are a small knowledgeable business providing excellent customer service & excellent quality of work. I am a Happy Customer. I have booked Smart Refurbishments to come back in 2023 to do more work for me & already I am thinking of more jobs for 2024.

Review Image 1 for Smart Refurbishments by Deirdre Burton Review Image 2 for Smart Refurbishments by Deirdre Burton Review Image 3 for Smart Refurbishments by Deirdre Burton Review Image 4 for Smart Refurbishments by Deirdre Burton Review Image 5 for Smart Refurbishments by Deirdre Burton 
review stars review stars review stars review stars review stars   27th February 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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We used Smart Refurbishments for our bathroom renovation and we couldn’t be more pleased with the outcome. Scott, Ben and Dan had a great work ethic throughout the project and really focused on quality.

Our bathroom was stripped back to basics and transformed within 10 days. We have since recommended Smart Refurbishments to multiple friends and family.

Review Image 1 for Smart Refurbishments by Steve Stock Review Image 2 for Smart Refurbishments by Steve Stock Review Image 3 for Smart Refurbishments by Steve Stock Review Image 4 for Smart Refurbishments by Steve Stock