In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

I S J Plumbing Services

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 5.0 out of 5 based on 63 reviews and feedback
Trusted Trader since 2010

I S J Plumbing Services
14 Upper Grange Road
Beccles
NR34 9NU
07780 998 948

Trade Associations

Business Information

I S J Plumbing Services is a long-established and locally respected business that joined Norfolk Trusted in 2010 and offers plumbing and heating services.

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Reviews and Feedback

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5.0 out of 5 based on 63 reviews.
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review stars review stars review stars review stars review stars   28th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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This was the most thorough and efficient boiler service I have ever had and a thoroughly nice person.
review stars review stars review stars review stars review stars   23rd August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Helped me out of a potential disaster with commendable knowledge! Will definitely be using him again for any plumbing or heating needs. Can’t recommend enough!
review stars review stars review stars review stars review stars   15th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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This was the most thorough and efficient boiler service I have ever had and a thoroughly nice person. I would definitely recommend him.
review stars review stars review stars review stars review stars   17th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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I needed a new plumber and contacted several working in my area. Iain was very quick to respond and visited me the following morning. He quoted me a very reasonable price and completed the job in good time. His work is exceptional. Iain is knowledgeable and has pride in his work. I will definitely use him in the future.
review stars review stars review stars review stars review stars   29th October 2021
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Various excellent plumbing work for us over the past years and in September and October 2021 a complete dismantling and rebuild of previous work - thereby transforming a badly installed bathroom into a shower room for a respected family member. For several years Iain has carried out work for us. From installing a new bath and boiler to renovating our downstairs loo plus many other services in between.
Iain is friendly, most obliging, very professional, and seems to have the answer to every problem. His work is always first class.

Iain has recently taken on a mammoth task for a despairing family member by stepping in to dismantle and disconnect a disastrous half-finished bathroom whose atrocious "work" ( I use that word loosely ) had been carried out by a passing unqualified "cowboy".

Taking many hours, with experience and flair Iain gradually turned around the whole disgraceful mess to finally produce the shower room our relative had always hoped for.

Despite a crammed schedule, Iain was unstinting in offering help, advice, and encouragement. He also arranged the services of a plasterer, tiler, and electrician. The challenges were time-consuming and not easily resolved. Yet the bill was reasonable and our family would highly recommend him.
Put simply Iain delivers exactly what he Promises.

review stars review stars review stars review stars review stars   2nd June 2021
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Emergency repair to a leaking radiator feed pipe to a TRV. Iain dropped everything to assist us with an emergency repair. He is an incredibly experienced and likeable professional of the type that are so hard to find these days. Not only did he make the repair quickly and efficiently, he was also free with advice and guidance of the type you only get from time-served tradespeople. He is a credit to his profession and a real gentleman to boot. I know he''s very busy and that we were extremely lucky to find him available but he''s definitely worth any wait and we will be asking him to do other work for us when he has the time. We whole heartedly recommend him.

review stars review stars review stars review stars review stars   28th June 2019
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Remove an outside tap that was installed poorly by a previous occupant. Supply and plumb in a proper outside tap. Just a small job this time for ISJ, but carried out in the normal professional manner. We have used Iain before and wouldn''t hesitate in recommending him to anyone. A fast efficient installation, reasonably pricesd as expected.

review stars review stars review stars review stars review stars   27th April 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Boiler replacement I already knew Iain is very good at what he does from some jobs he did for me a few years ago so I didn''t hesitate to contact him for an estimate when my old Worcester combi boiler was on its way out. During the initial consultation he gave me a huge amount of information and advice and explained the features and benefits of the boiler he thought would best suit my needs. This was followed up by a detailed estimate which clearly explained the steps in the process, parts and labour required for decommissioning and installation. The quote was fair and transparent and competitive with others I had obtained.

During the installation Iain and the other team members were courteous, considerate and left the site tidy. Iain is very skilled and experienced, works meticulously to very high standards with great professional and personal integrity. It is very important to him that he leaves the customer happy with the work he has done. I would recommend him without hesitation.

review stars review stars review stars review stars review stars   8th January 2018
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Design, renovate and convert existing bathroom. We have recently had Iain Return to convert and renovate our very tired outdated bathroom.
This involved a complete stepping out of bath, shower, basin, WC, tiles radiator and pipework.
All new pipework has been chased into walls and re-plastered.
Iain has installed a very large walk in shower completed with 10 mm glass screen and deflector, wall hung basin, W.C. and chrome towel rail.
All complimented with stone tiled walls and karndean flooring.
Our bathroom is a real showcase and its all down to Iain who designed, arranged and installed to create our beautiful bathroom.
Iain is a true inspiration and we hold him in great esteem - a true professional.
100% recommended.

review stars review stars review stars review stars review stars   20th June 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Decommission existing bathroom suite and sundries.
Supply/install shower/sanitaryware/ bathroom furniture etc. Kept informed from start to ending of job. Little extras carried out without charge-work done on time with consideration for the customer.
100% professional.

review stars review stars review stars review stars review stars   6th April 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Installation of new boiler. All procedures were explained to us.

The plumber was courteous and respectful.

The job was finished to a very high standard excellent service.

review stars review stars review stars review stars review stars   4th April 2017
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To install new combi boiler in kitchen utility cupboard removing all redundant pipework, hot water cylinder, tanks etc and decommission and remove previous boiler to enable kitchen to be refitted including new vertical flue and making good roof where previous flue exited. Being new to ele area we were very fortunate to be recommended to Iain to carry out our boiler install which was very challenging and complicated due to being installed in a different position to the existing one. This involved all new pipework including gas supply. Iain was most courteous and so helpful we were very well informed at all stages even going to the trouble of installing a programmer to make it easier or us to use and understand. I am experienced quite a few unexpected problems along the way which he dealt with most professionally. We admire him for all his help, support and consideration and recommend him wholeheartedly. Iain will definitely be our number 1 plumber for all future works. We are very grateful Iain. Thank you so much a brilliant job.

review stars review stars review stars review stars review stars   3rd March 2017
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Installation and complete new en-suite shower room.

very reliable, courteous and friendly service punctual and tidy.

review stars review stars review stars review stars review stars   16th February 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Fitting domestic ideal logic gas boiler I S J Plumbing Services. Iain and his team worked efficiently, always pleasant and respectful. They were tidy and clean clearing up as they went along.
I would recommend to anyone.

review stars review stars review stars review stars review stars   30th January 2017
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Freed sticking top mechanism.

review stars review stars review stars review stars review stars   25th January 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Plumbing work as part of the renovation of an Edwardian house.Replacement of lead water pipes,re-routing of central heating,water and gas pipes.
Included changing 15mm to 22mm feed from downstairs main to upstairs pressured cistern. Installation of 3 toilets,3 sinks,bath with shower over, glass shower screen, 2 heated towel rails,a radiator,bidet kitchen sink,utility sink, washing machine, dishwasher and outside tap. Idin (ISJ Plumbing Services) has been exemplary in all his work with us. We first met him on the recommendation of our builder. Idin succeeded where two previous plumbers had failed to resolve a problem with our pressurized cylinder. Idin identified the problem and effected a speedy and cost effective repair.As a consequence we were delighted when we learned he would be working on our main project. Idin is meticulous in his work and is very focused on making the customer happy.At all times,he worked to minimize the impact on us as we continued to live in he house.We have no hesitation in recommending him and plan to ask him to do any future work as we continue with the improvement of our home.

review stars review stars review stars review stars review stars   17th September 2015
Value of Products/Services or Work Performed: £1001 - £5000
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To remove old shower cubical, and install a wave in shower. Replace old power shower with a mira shower. Iain cleaned the area each evening and took away all old materials. The whole job to remove the small cubical and install a wonderful walk in shower area was done with great thought and great care. Iain advised us on materials, going out of his way to explain every thing that was being done. Lain had extra work to do to prepare the site and added extra materials to help design the area. He has made our shower area so easy to use, an amazing transformation. A thorough professional who has his customers at heart - thank you so much.

review stars review stars review stars review stars review stars   20th April 2015
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Moving and decommissioning emersion heater in airing cupboard. Installing new emersion heather/tank raising (in loft). Height of existing cold water tank and isolating and renewing pipe work re positioning cold feed in kitchen. I am very pleased with the work that was carried out. It was done to a very high standard at the agreed time. The plumber was polite and informative whilst doing the work. I would thoroughly recommend him to friends.

review stars review stars review stars review stars review stars   31st December 2014
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Removal of shower. Clearance of pipes full of fat (not from me!). Pleased & reveled.

review stars review stars review stars review stars review stars   30th October 2014
Value of Products/Services or Work Performed: £1 - £1000
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Bathroom refit. Install new shower, cubicle, bath and towel warmer with all associated pipe work. There was no bath previously and shower was moved from one side of room to other. Lain Pirie came to our rescue when another plumber who had agreed to do the work the claimed to be too busy. A blessing, as it turned out. Lain’s standard of work is faultless and all carried out in an efficient and friendly manner. A real pleasure to have him in the house.

review stars review stars review stars review stars review stars   21st August 2014
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Replace baby with walk-in shower for elderly parents to include shower seat and hand rail, tile, replace floor with non slip flooring and decorate. All work carried out to highest standard. Appreciated all suggestions made concerning safety features. Very sensitive approach to parent’s anxieties. Iain showed great patience with very elderly customers and fully understood their needs. Great product knowledge and guidance to arrive at an excellent result / outcome for customer.

review stars review stars review stars review stars review stars   11th August 2014
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Dormer en-suite bathroom extension providing double shower, sink and WC. Absolutely 1st class! Impeccable work to highest standard with particular attention to detail regarding design and product knowledge. Finished product for exceeding expectation. Excellent time keeping – a joy to have in the house. This plumber really does know his trade from A – Z.

review stars review stars review stars review stars review stars   23rd May 2014
Value of Products/Services or Work Performed: £1001 - £5000
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Decommission existing bathroom & install new bathroom suite, extending soil stack run. Provide new waste feeds and install heated towel radiator. We cannot recommend ISJ Plumbing Services (Iaia Pirie) highly enough. From his detailed quotation and helpful advice to his professional friendly manner. He made a stressful project run smoothly. He was neat & tidy and very respectful with our home. I would not hesitate to recommend to anyone who needs a plumber.

review stars review stars review stars review stars review stars   9th April 2014
Value of Products/Services or Work Performed: £1 - £1000
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Putting a radiator on wall as addition to existing system. Laid most of pipes under floor board then drilling through wall for new radiator piping. All areas made good and carpet replaced & new tap & piping to sink to replace broken ones. We are extremely pleased with all the work undertaken. Ian the plumber is very friendly, reliable and leaves everywhere clean and tidy.

review stars review stars review stars review stars review stars   31st March 2014
Value of Products/Services or Work Performed: £1 - £1000
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Remove redundant radiator & tidy up pipe work. Drain down & reset central heating. Excellent service - as always!

review stars review stars review stars review stars review stars   17th March 2014
Value of Products/Services or Work Performed: £1 - £1000
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Fixing oil boiler removing and replace 2 new radiators. Iain was very confident, competent and friendly. Very helpful as far as helping to explain things to put my disabled husband at ease. Would highly recommend his work and attitude to anyone.

review stars review stars review stars review stars review stars   11th March 2014
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New down stairs toilet room, bathroom complete new, en-suite complete new, kitchen complete new. All appliances were correct on delivery. The work was done with no fuss or inconvenience to me. Very clean and tidy when finished each day & very respectable and polite. I would recommend them to anyone.

review stars review stars review stars review stars review stars   11th November 2013
Value of Products/Services or Work Performed: £1 - £1000
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Iain was a very conscientious worker. He explained the why's and what’s he was doing. I would not hesitate in using his services again.

review stars review stars review stars review stars review stars   3rd June 2013
Value of Products/Services or Work Performed: £1 - £1000
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Dismantling faulty float valve diaphragm on toilet cistern.

review stars review stars review stars review stars review stars   7th May 2013
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Supplying and fitting a walk in shower. I was very pleased with the service this company provided. They were very friendly and reliable and I was happy with their standard of work. I would recommend them to friends.

review stars review stars review stars review stars review stars   27th April 2013
Value of Products/Services or Work Performed: £1 - £1000
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Replace faulty oil pump, masor service, re-new oil branded hose line inline. Filter replaced radiator (owner supplied). Wonderful company, happy to help over the phone initially, completed work to very high standard and fixed a potentially very tricky problem. Highly recommended!

review stars review stars review stars review stars review stars   15th April 2013
Value of Products/Services or Work Performed: £1 - £1000
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I am provided great service and solved a list of plumbing problems. He provided knowledgeable solution which were all carefully explained to me. I would recommend his service to anyone.

review stars review stars review stars review stars review stars   18th March 2013
Value of Products/Services or Work Performed: £1001 - £5000
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Work done to a very high standard.

review stars review stars review stars review stars review stars   14th March 2013
Value of Products/Services or Work Performed: £1001 - £5000
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Work done to a very high standard. Very helpful and always smiling despite it being on awkward job in cold weather. Always tidied up. Kept informed at every stage.

review stars review stars review stars review stars review stars   19th January 2013
Value of Products/Services or Work Performed: £1 - £1000
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I would recommend ISJ Plumbing services to anybody. Iain is especially good with older people. My dad has dementia and isn’t the easiest customer but Iain was great.

review stars review stars review stars review stars review stars   28th November 2012
Value of Products/Services or Work Performed: £1 - £1000
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I find ISJ Plumbing Services to be very polite and understanding of customer needs. Options on equipment/ materials fully explained & options offered. Customer care appears to be very important.

review stars review stars review stars review stars review stars   26th November 2012
Value of Products/Services or Work Performed: £1001 - £5000
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Was introduced to the plumber through going into Grahams (plumbing etc) in Lowestoft, as we had a problem as in stench pipe where shower was to be fitted. He came round on time as arranged and was here sorting out the problem left by the 3 other "bathroom"
people who had been round. Sorted out how it could work and then no waiting.

review stars review stars review stars review stars review stars   26th November 2012
Value of Products/Services or Work Performed: £1 - £1000
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Replace faulty Triton T8osi 8.5 K shower. Usual very prompt and friendly service – would certainly use again.

review stars review stars review stars review stars review stars   10th October 2012
Value of Products/Services or Work Performed: £1001 - £5000
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We had a few problems along the way. They were all sorted out amicably. This is reflected in the final price. The original price was £3,000. A very professional job.

review stars review stars review stars review stars review stars   17th September 2012
Value of Products/Services or Work Performed: £1 - £1000
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Bath, basin tap install, bath sealed, basin sealed, bath panel install, replace tap cartridges. A difficult job, very well done.

review stars review stars review stars review stars review stars   3rd September 2012
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The work of the firm ISJ has been satisfactory in every respect. I apologize for not sending this firm of sooner due to intermittent indisposure.

review stars review stars review stars review stars review stars   22nd August 2012
Value of Products/Services or Work Performed: £1001 - £5000
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Iain was obviously very knowledgeable & careful with his work. He was great with mum who is older & whose hearing is not good at all. I wouldn’t hesitate to use him again or to recommend him to someone else.

review stars review stars review stars review stars review stars   8th August 2012
Value of Products/Services or Work Performed: £1 - £1000
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I was well pleased with work and prior ref work. Ian could not have been more helpful, I was kept fully informed as the work progressed.

review stars review stars review stars review stars review stars   2nd August 2012
Value of Products/Services or Work Performed: £1 - £1000
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Removing radiator and floor tiles in conservatory to be able to plaster walls. Very competent plumber. Work is excellent. Very clean and tidy. Would recommend his work.

review stars review stars review stars review stars review stars   11th June 2012
Value of Products/Services or Work Performed: £1 - £1000
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Very helpful indeed! Iain had to reschedule because of illness but contacted me well in advance. Tidy, efficient, helpful and good value for money.

review stars review stars review stars review stars review stars   1st June 2012
Value of Products/Services or Work Performed: £1001 - £5000
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Decommission Trianco 20/25 BH boiler, Replumb boiler house. Supply install warehouse, external oil boiler with programmer & room stat. Commission & test. I can not fault any part of the job involved. I have already recommended this job to my neighbours, one having taken up the recommendation already. Any prospective client would like to view the work done. I would be happy to show them. The firm will be used by me again.

review stars review stars review stars review stars review stars   31st May 2012
Value of Products/Services or Work Performed: £1 - £1000
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Fitted outside “Bib tap” with non return values. Iain Pirie was very polite and very professional. The work he carried out was of “High Standard” and would recommend him to anyone.

review stars review stars review stars review stars review stars   19th March 2012
Value of Products/Services or Work Performed: £1 - £1000
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Kitchen tap replacement. Decommission leaking feed to old bath tap replacement shower hose replacement.
Iain didn’t need to explain anything before starting work as I know him and he’s done work for me before. He always does a brilliant job and goes above and beyond in everyway.

review stars review stars review stars review stars review stars   8th March 2012
Value of Products/Services or Work Performed: £1 - £1000
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Strip out & fit new lounge, radiator & alter air flow pipe work for baxi back boiler. First class job.

review stars review stars review stars review stars review stars   7th March 2012
Value of Products/Services or Work Performed: £1 - £1000
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Excellent work & very efficient.

review stars review stars review stars review stars review stars   2nd December 2011
Value of Products/Services or Work Performed: £1001 - £5000
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Floor & wall tiler & recommended floor and wall tiler. The fitter was conscientious and had interest in the work he was doing and was very meticulous in plumbing bath fitting, cabinet and sink fitting overall. I could not fault workmanship. As well as his wall & floor tiler.

review stars review stars review stars review stars review stars   2nd October 2011
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Plumb and fit outside tap. Advised, new taps on basin after inspection to save original. First class service in plumbing and people’s communication. A job well done, with a friendly smile and honesty.

review stars review stars review stars review stars review stars   1st October 2011
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of an outlet pipe to an Aqualisa Quartz electric power shower unit. Mr. Pirie administered his services in an extremely professional manner, was courteous during his stay here & explained everything in detail.

review stars review stars review stars review stars review stars   24th September 2011
Value of Products/Services or Work Performed: £1 - £1000
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Replace outside tap and put a isolation valve.

review stars review stars review stars review stars review stars   24th September 2011
Value of Products/Services or Work Performed: £1 - £1000
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I was extremely happy with the work carried out. Everything was explained to me clearly and the service was excellent.

review stars review stars review stars review stars review stars   18th February 2011
Value of Products/Services or Work Performed: £1001 - £5000
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Installing shower and basin removing old cast iron bath and basin. Removing old tiles on walls and making good. Boxing in waste pipes making new pipe exit to outside drain. I was given helpful advice on the new equipment in my bathroom taking into account my age and mobility. He then worked hard and long at this conversion which also threw up at times some challenging problems-which were explained clearly to me. All of which were solved quickly and efficiently. His workmanship is excellent and it was a pleasure having him working in my home. He went that “extra mile” in everything he did, the result is absolutely brilliant. I cannot recommend him highly enough he really is a “trusted trader” in everyway. It is a great pity there aren’t more people like him about, having experienced a lot of “botched” plumbing jobs over the years.

review stars review stars review stars review stars review stars   8th February 2011
Value of Products/Services or Work Performed: £1001 - £5000
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Remove existing bath, toilet, sink & all pipe work. Re pipe entire shower room to include new shower, basin, toilet, install shower cuboid & tray, electric shower, taps to sink in vanity unit, supply toilet & sink. I cannot fault workmanship. Have had other work done besides this, complete trust in fact have left them working whilst I went out, would not think twice about having them back again, would highly recommend them in fact I already have.

review stars review stars review stars review stars review stars   6th February 2011
Value of Products/Services or Work Performed: £1 - £1000
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Excellent, friendly service-very clean, a neat job, professionally done.

review stars review stars review stars review stars review stars   3rd February 2011
Value of Products/Services or Work Performed: £1 - £1000
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To decommission faulty ball valve, replace with new parts.

review stars review stars review stars review stars review stars   1st February 2011
Value of Products/Services or Work Performed: £1 - £1000
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A first class service. Friendly, efficient, timely. No mess, no fuss, and very competitive rates. A class plumber.

review stars review stars review stars review stars review stars   24th January 2011
Value of Products/Services or Work Performed: £5001 - £25,000
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Full plumbing & heating for large rear extension inc: new boiler system, new oil tank (remove old), new rooms: kitchen, utility, shower room, bathroom, toilet. Excellent work, minimum fuss and inconvenience. Pipework immaculate, service, second to none. Affectionately known as a our "designer plumber".

review stars review stars review stars review stars review stars   30th September 2010
Value of Products/Services or Work Performed: £1 - £1000
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Replace toilet Siphon/valve, replace 4 sets of basin taps. If only all tradesmen were as prompt, efficient and helpful as Iain. He responded immediately to my call arrived to do the job on the appointed day at the appointed time. He did an excellent job and cleaned up after wards. This man is a National Treasure and I would definitely recommend him to anyone needing a good plumber.

review stars review stars review stars review stars review stars   13th August 2010
Value of Products/Services or Work Performed: £1 - £1000
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2 jobs completion of work on new bathroom messed up by previous plumber & fitting of existing tap. Brilliant work one man band, very approachable & helpful no adverse comments whatsoever neat & tidy as well