Green Heat Norfolk Ltd
5.0 out of 5 based on
20 reviews and feedback
Trusted Trader since 2024

Green Heat Norfolk Ltd
1 Rayner Drive, Swanton MorleyDereham
NR20 4LN
Member Categories and Services
Heating Engineers, Heat Pump Servicing, Central Heating Installation, Central Heating Repairs, Gas Engineers, Gas Installers, Water Softeners, Underfloor Heating, Radiators and Central Heating, Boiler Installation, Renewable Energy Systems, Boiler Repairs, Boiler Servicing, Power FlushingTrade Associations
Business Information
Green Heat Norfolk Ltd, previously known as EMR Heating Services, was founded in 2015 by Edward Michael Royston.
Based in Swanton Morley, Dereham, and covering the surrounding areas, Green Heat Norfolk provides a full range of heating engineer services, including central heating repairs, boiler servicing, installations, and renewable energy systems.
We have built up a loyal customer base, and the outstanding reviews and word-of-mouth referrals from our current customers have been truly amazing. Whatever your heating issue or project, get in touch today for a no-obligation quote.
Based in Swanton Morley, Dereham, and covering the surrounding areas, Green Heat Norfolk provides a full range of heating engineer services, including central heating repairs, boiler servicing, installations, and renewable energy systems.
We have built up a loyal customer base, and the outstanding reviews and word-of-mouth referrals from our current customers have been truly amazing. Whatever your heating issue or project, get in touch today for a no-obligation quote.
Member Map Location
Reviews and Feedback
5.0 out of 5 based on
20 reviews.
Order by:
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Excellent service yet again.
Courteous, friendly and they know what they doing.
Courteous, friendly and they know what they doing.
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I've been using Green Heat Norfolk for the last 5 years after they fitted a new gas boiler and been carrying out my services.
I find the company very professional and courteous, they are clean and tidy and you wouldn't have known they have been in.
I would recommend this company without hesitation.
Thank you.
I find the company very professional and courteous, they are clean and tidy and you wouldn't have known they have been in.
I would recommend this company without hesitation.
Thank you.
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Green Heat Norfolk has been sorting out and fixing my plumbing and, to a lesser extent, electrical problems (I have an Air Source Heat Pump) for 4 years. Ed and his team have consistently proved to be reliable, competent, professional and courteous. Ed’s wife Ruth, who handles the requests for help and, I suspect, the paperwork, is efficient and equally courteous. I have absolutely every confidence in recommending Green Heat. The only drawback is that it is that it in great demand and you may have to wait a day or two two for it’s top notch service, but well worth the wait for a job very well done
Keith Marshall
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Ed has been servicing our boiler for several years and is always reliable and trustworthy. He has always been helpful and responsive to any breakdowns ensuring we weren’t left without heating or hot water for any length of time.
Ed has also given us advice regarding fitting a new air source system without any pressure. We’re very happy with the service Ed provides.
Ed has also given us advice regarding fitting a new air source system without any pressure. We’re very happy with the service Ed provides.
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I am delighted with the service, Edward fixed the problem. He explained the problem, was very efficient and polite would definitely use again.
Mrs J Freebairn
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Excellent communication with arranging service, and efficient, thorough & courteous work on site.
kevin stonebanks
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Boiler service - very efficient and friendly engineers.
D.Barnes
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
My boiler was not firing up and I had a problem with my hive app. The engineers were sent out and addressed the faults without a problem. I found the guys very helpful, amiable and professional and I will be using Green Heat again. I would highly recommend them.
Mike Ready
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Annual maintenance of LPG boiler.
A reminder was sent out for the annual inspection.
Good communication for arranging the date and time.
Very friendly and efficient staff.
A reminder was sent out for the annual inspection.
Good communication for arranging the date and time.
Very friendly and efficient staff.
Nick
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Friendly, efficient and helpful
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I have used Greenheat for my annual service, replacing taps ,and recently to replace new pump to boiler, Ed and team are excellent,would
Recommend.
Recommend.
Pauline Brennan
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Ed and his team fitted a new Vaillant 5kw air source heat pump, 3 x new radiators,a new Vaillant hotwater cylinder and removed an old water tank from the loft.
All work was done in a professional and timely manner and the house left in a clean and tidy condition.
I would highly recommend Green heat Norfolk to anyone thinking of having an Air Source Heat Pump fitted.
All work was done in a professional and timely manner and the house left in a clean and tidy condition.
I would highly recommend Green heat Norfolk to anyone thinking of having an Air Source Heat Pump fitted.
John White
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Green Heat Norfolk completes our boiler Service annually and visits when there is a issue. They alway fits us in promptly when we have an issue with the boiler. The Engineer is alway friendly, takes time to explain the problems, completed works promptly and he tidied up after himself. 100% Would recommended
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Was having my boiler serviced- the 2 guys who came were very friendly and helpful, and even helped get a stray cat out of my house when it wandered in and they found it inside!
Would definitely recommend this company.
Would definitely recommend this company.
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Quick service.
Fast repairs.
Very tidy - cleaned area.
Fast repairs.
Very tidy - cleaned area.
Mr R Marshall
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
New boiler and associated pipework installed which extended under two large bedroom floors, also requiring movement of heavy furniture which was completed without issue. After two days of work there was no evidence of floorboards being taken up or of any upheaval. Very experienced and knowledgeable heating engineer, very professional, considerate and exemplary in customer care. I would certainly recommend and use again.
B Bagg
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Finding a leak in your airing cupboard overflow tank isn't the worst thing but it is inconvenient...Hearing the water gushing out of said pinhole in said tank can be more than inconvenient. Trying to hold back the water with your finger is a bit of a job but luckily we were told how to turn the water off. Ok...so now no hot water for how long?....as it happen, only until Ed had got the replacement, which was the next day. So, job done, hot water back on, all perfectly tidy and clean. Sorted!!!
No problem, no hassle. So reliable and a great job done.
No problem, no hassle. So reliable and a great job done.
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Very friendly. Happy to explain. Clean working. respectful of property. Usually on time but will inform you if any issues. Highly recommend you get a quote. Have Used them on three of my properties several times. For contractors, they don’t drink much tea which doesn’t say much for my tea.
Robert
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Came to service my boiler, the whole process from booking to the actual service was efficient and friendly, would definitely recommend!
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Replacing central heating system programmer, thermostat and electronic valves, adding new pipework. Annual central heating servicing, installation of new taps, and re-routing of pipework.
Work is always done in an efficient and courteous manner, and to the quoted price.
Work is always done in an efficient and courteous manner, and to the quoted price.














