Gray's Fitted Furniture Limited

We had a new bathroom fitted by Grays .Richard who was the main fitter was outstanding and went out of his way to make sure we had minimum inconvenience
the finish is brilliant. Grays had a last minute problem with one of their suppliers
and pulled out all the stops to make sure we had a suitable replacement. Which meant they supplied product with higher spec than we ordered and did not charge us any extra.
They started and finished the job on time very professional company

Remove existing kitchen and disposal. Install new electrics. Skim surfaces after tile removal. Install new units and new electric appliances. Tile walls.
From the initial stages of planning, throughout the installation process. The level of work provides by Grays Fitted Furniture was excellent and professional.
I would not hesitate recommending this firm for this type of work.
(Special thanks to Mike Cooper - owner, planner and project manager - and to Paul - Installer)

Design, supply and install a kitchen to best utilise a newly created space Design was innovative and best utilised space.
Help was given to select colours, handles and white goods and and a computer walk through generated.
Fully detailed drawings supplied to the builder for lighting, electrics (including all power requirements) plumbing, tiling and positions

Fitters were well equipped and competent

All works completed on time to expected cost

A very good experience

Design and fit new kitchen and convert old toilet to shower room.
Price below includes 8 appliance (NEFF)
Excellent service from beginning to end.
Mike and Sarah (grays)were so helpful in every aspect of design out our new kitchen and shower room, explaining ideas we had not thought. They took us through the whole process, step by step, and gave us plenty of time to decide on our own colours and types of units, encouraging new ideas at every stage. We were not rushed and they were always at the end of the phone willing to help.
They co-ordinated everything with their builder, Barry Bircham, so taking the stress from us.
The kitchen and bathroom units are all of excellent quality and the fitting and workmanship was superb. A massive thank you to all the staff and tradesmen involved. We would not hesitate in recommending them.
Thank you very much!

New Kitchen Right from first visit Mike Cooper was extremely
Helpful and friendly. He was never pushy and
Went out of his way to get the kitchen we wanted.
Everything went totally to plans, everyone
Of the different trades was on time. Polite, friendly and
great at their skills. All finished ahead of
scheduled and looking fabulous.
Can’t recommend highly enough. Excellent service
Value and choice

Removal of old fitted bedroom units. Design, planning and fitting of new units. We are absolutely delighted with the work this company has carried out for us.
From the outset we were treated politely and courteously with an efficient and friendly service each time we had contact with any of the personnel at the company.
From the start, we were guided and helped in the design and planning of our bedroom and the timing and lead-in to the work was done in such a way as to give us complete confidence in the entire process. By the end of the work, we were so pleased to find that our confidence had not been misplaced.
The original bedroom was removed quickly and efficiently and the new furniture delivered and fitted exactly to time scale agreed.
A couple of minor manufacturing flaws (not the fault of the company)in the finished product were dealt with by the ordering and fitting of 2 new doors which was done quickly with no quibble or fuss.
What a joy to find a company which offers and delivers a very personal and efficient standard of service and workmanship which we had thought had sadly disappeared in the modern day.
We have no hesitation in recommending this company without any reservation and indeed have been singing their praises since our work was done.

Fitted out a study, with work desk tops cupboards and shelves. Beautifully constructed to a very high level, good choice of materials and very helpful throughout, from designing choice and experienced advice. Job well done and very satisfied.

Fitted kitchen, flooring, tiling, electrical, plumbing Great service from start to finish. The whole team were excellent.
Michael and Rachel very helpful and approachable. The fitting team were excellent, kept everything clean and explained what they where doing.
Really happy with the end result.
Thank you

Installation of new kitchen units, appliances, tiling, flooring and lighting. Another excellent job by Grays. The whole team professional and patient from the start with the plans. Nothing is too much trouble. The fitters are supers and any snags are dealt with without questions. Grays are prompt, reliable and friendly.
We definitely recommend them.
Thank you

New kitchen and bedroom. Excellent service provided throughout, from initial visit/quotation through to completion of work.

Fitted bedroom. This is the 3rd time we have used grays, with Michael. We have had a kitchen and bathroom fitted as well. We have been delighted with all 3 rooms. Customer service is very important to us and grays are excellent in this area, as well as having high quality products and workmanship. This is why we went back to them and have recommended them to family and friends who have used them too.

Removal existing wardrobes and making good. Fitting new wardrobes and coving. Very happy with the fitting of new wardrobes. All done within the time frame. Not so happy with the coving-our decorator had a lot of touching up and making good to do it appeared to be a very quick service.

Fit a new kitchen and utility room at 2 Christchurch Court, Norwich. The work included fitting new drawers and cupboards, new worktops, new carousels, new sinks, a new extractor above the cooker and various minor electrical jobs associated with power outlets. Both kitchen and utility room were tiled after the kitchen units had been fitted. We are delighted with the finished product. The work was done professionally by a man who was easy to communicate with. Various modifications were also made to existing units including new doors and realignment to ensure a level finish. In the course of exchanging our kitchen we did ask for 4 estimates and Gray''s estimate was in line with others from reputable firms in Norwich. The work was completed on time and we were impressed the competence of all of Gray''s employees and contractors.

In the course of this work it was found that our fuse box did not meet modern safety requirements and this had to be replaced. This was pointed out by Mr Mike Cooper when he gave us the original estimate.

New kitchen installed. We have used grays to install bedroom units. We had no hesitation to call them to do our kitchen. We would not use anyone else in our house.

Supply and fit kitchen etc. We chose grays because we already had very good experience of their work we all very pleased.

supply of kitchen for complete refit mike designed and supplied the kitchen allowing us input, he spent time listening toour ideas, we fitted the kitchen ourselves which was made easier by the plans details and ability to call in for advise.
no complaints at all

2 fitted bedrooms. Very well-made cupboards. Good sales team and fitters.

Disappointed in the electrician who seemed to rush to work and didn't complete the job.

Would happily recommend the company but not the sub contractor electrical company.

Very pleased with the work done and the friendly staff.

Complete return of kitchen including floor and ceiling also appliances. Really glad we chose Grays. Mike worked very well with us and listened to our needs ideas and concerns. He managed to combine our "demands" with his ideas to come up with our wonderful new kitchen (he may have had to nudge us a bit sometimes, but did it expertly).Nothing was too much trouble ever when the odd snag was hit. Pulled out all the stops to stay on schedule and finish on time.

Complete kitchen and utility room refit. The kitchen refit was carried out efficiently and we are pleased with the outcome.

Built in wardrobes. I was very content with all aspects of my contact with Grays.

Supply and install bedroom furniture and wardrobe doors. Very pleased with all the work dome. It looks stunning and we have achieved a modern sleek look to our home.

1. Replace existing kitchen and utility installations.

2. Fit bedrooms to four bedrooms.

3. Replace existing en-suite installation, incorporating an adjacent dressing area, to create a large feature en-suite. The Company was very professional throughout our 3-month programme. They were very helpful in deciding what was to be done, and how best it could be achieved. This phase was unhurried, and at no time did we feel ''pressured''. Their initial analysis was meticulously documented and presented to us as the basis for agreement. At this stage we changed our minds on some details, with no complaint from the company, and the revisions were soon reflected in revised drawings, again without pressure. Once we agreed to this specification, a detailed schedule was presented, with dates and nominated individuals to do the work. In view of this, we felt confident to proceed.

The programme commenced at the appointed time and worked like clockwork. At some stages, we found in using some installed features, we would have preferred an alternative design. Without complaint, the company was sensitive to our misgivings and helped us specify the changes, then soon implemented them.

The staff installed were all high-calibre individuals, who were courteous, helpful, and very professional. We were happy to leave them working alone in the house, during our absence, and they fastidiously cleaned up after themselves each day. There was minimal collateral mess or disturbance.

We are happy to recommend Grays Fitted Furniture, in view of the excellent service we have received. Suffice it to say, we are thinking about a further package of work, involving a study/office, and Grays will be our first call to do it.

Kitchen. Mike designed the kitchen (a number of times) to given an excellent result. Our friend have been extremely impressed and we have recommend Grays numerous times already. A great job.

Kitchen installation. The members of staff I dealt with couldn’t have been more helpful and went out of their way to ensure that the product I got, matched my wishes in kitchen design. The fitter, electrician, plumber and tiles used by the company, worked to a high standard and I am more than impressed with the end result. I have much pleasure enjoying my new space.

Bedroom.

Kitchen. Very high standard of work. Organisation very good. Tradesmen very obliging and helpful.

Bathroom & ensuite. We first used this company during 2012 to have our kitchen redesigned and refitted and were so impressed that we decided to have these two rooms upgraded also – a wise decision.

Kitchen installation. We have had one of our bathrooms & our kitchen done by Grays and have been extremely pleased with the standard of work & care of their employees. Communication is excellent- they always kept us completely informed of what was going to happen and when. Any problems or concerns were dealt with immediately we cannot fault the service/ work/ care we have received & have already recommended Grays to several people we would not hesitate to use them again.

Study furniture.

Bedroom.

Bedroom and Cloakroom. Grays were extremely professional & we were delighted with the end result. We would have no hesitation in recommending them.

Cloakroom We have used this firm before (fitted kitchen) and found they provided a trustworthy and efficient service. Quality of work was excellent.

Bedroom The service we received from Grays were professional, efficient but friendly from the initial home visit, through to completion. Everything was done to accommodation our wishes and the finished wardrobes were of an excellent standard. When a minor flaw was found, it was put right immediately and with no quibbles.

Under stairs units. I have found this company to be totally satisfactory. they give value for money, employ efficient, polite staff and the finished product is of the highest standard I intend to contact them again soon for further work.

Kitchen installation Professional & helpful service, especially during design. Not at all “pushy’ or pressurised into buying.

We would definitely use this firm again for any further work required.

Study/ bedroom furniture. Even better than expected. Thanks.

Bedroom. Very please with the professional approach, service level & workmanship. Our wardrobes look beautiful & we would not hesitate to recommend to others. Thank you.

Bathroom. Happy with this firm and have recommended their work many, many times.