Extra Hands Home Care (Heacham Office)

To help me get out of bed. Showered and dressed.

Personal care. Meal preparation. Housework. Very happy with the care I receive. Wish my last call could be later.

15 minutes each day to do the aga and lay the fine in wood burner. Get in lags & coal. My only means of central heat. I am very happy with the help I am given no complaints. My carer Elizabeth Smith is very good. I look forward to her visits every day. She is like a friend.

To have carer sit with me, while my partner opes shopping and attending appointments. The carer is very good. But the firms office very often try to change times of visits, which is very inconvenient, as the appointments are made around the times of visits.

Personal care sitting service. Client Hazel Allen. Form completed by Sue Crockett (daughter) thank you all. I am delighted with the care, service and commitment shown by all of your members of staff who have visited my mum. What a very “professional image they all represent,wonderful”.

First class. My care is first class – carers – lovely – office staff helpful. Margarita xx

Christine Shana and Dana, plus working Brenda!

Prepared and taken to all appt. kept clean and tidy. Washing done. Food prepared. Any job that need doing. I cannot praise the agency enough & staff included.

Bathing & personal care. Making/changing bed and breakfast tray. Prepare lunch if required. I have used Extra Hands for approx.10 years. The care staff, who are the face of Extra Hands on a day to day basis, are well trained and professional on their work.
Sometimes the office staff may let the company down a little by overlooking a ''phone call if there is a change to ones routine due to sickness or holiday but they are getting better with their communication.
I would have no hesitation in recommending this company to anyone who needs care or help to keep them in their home.