Oakhouse Foods East Anglia Ltd
4.9 out of 5 based on
55 reviews and feedback
Trusted Trader since 2018
Oakhouse Foods East Anglia Ltd
Unit 1-4 Brome Industrial Park, Airfield Industrial EstateEye
IP23 7HN
01379 870117
Member Categories and Services
Meals on WheelsBusiness Information
At Oakhouse Foods, we know how important it is to offer both delicious food, great choice and excellent service.
We started as Home Farm Foods in 1994, and from the very beginning, our mission was to create delicious, nutritious frozen meals that were quick and easy to enjoy at home.
All of our dishes are chosen for their quality and taste and are flash-frozen to lock in goodness and flavour. With a choice of over 350 frozen meals and desserts, there really is something for everyone, no matter your appetite, dietary needs or preferences. We even make sure the majority of our meals can be cooked in the microwave and oven, to create easy mealtimes for you.
We started as Home Farm Foods in 1994, and from the very beginning, our mission was to create delicious, nutritious frozen meals that were quick and easy to enjoy at home.
All of our dishes are chosen for their quality and taste and are flash-frozen to lock in goodness and flavour. With a choice of over 350 frozen meals and desserts, there really is something for everyone, no matter your appetite, dietary needs or preferences. We even make sure the majority of our meals can be cooked in the microwave and oven, to create easy mealtimes for you.
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Reviews and Feedback
4.9 out of 5 based on
55 reviews.
Order by:
14th August 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I have used this trader on a regular basis for the last four years. I have found them to be friendly, efficient and reliable and good value for money. I have no hesitation in recommending them to potential customers.
14th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
Always polite and helpful including staff when ordering by phone.
12th August 2024
Value of Products/Services or Work Performed: £1001 - £5000
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I have been very happy with product and service. My delivery lady is an extremely nice, cheerful, helpful lady (Lexi). I shall continue to hope she does.
9th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Very helpful and reliable.
Mr and Mrs R P Wooster
7th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Oakhouse Foods are friendly, reliable and tasty, if a little expensive. Very helpful to me with a disabled wife, when I'm no cook!
Mr M Wyatt
7th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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4.75*
7th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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I am very pleased with Oakhouse service
Mrs Lynn Bond
7th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Very satisfied
Joseph Lennie
6th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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I began purchasing goods from this company about 2 years ago when I was unable to get out and about due to leg problems. All staff, whether on the order line or delivery are excellent as are the products bought, so ratings are even higher than listed!
5th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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My husband and I, both a bit deaf, were sitting outside enjoying the weather.
When we came indoors our frozen food had been delivered and in the freezer, thank you.
When we came indoors our frozen food had been delivered and in the freezer, thank you.
5th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
Good service.
Excellent delivery.
Value for money.
Excellent delivery.
Value for money.
Mrs Jenny Moore
5th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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I cannot fault Oakhouse in any way.
Miss Christine Brady
4th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Highly recommend Oakhouse Foods, they are easy to contact, have actual physical brochures displaying their meals, as well as a website. Having a physical brochure makes a huge difference as I order meals for an elderly family member. They always answer the phone in a cheery manner, are friendly and helpful. Unless on holiday, they always ensure the same delivery driver for familiarity and comfort for the recipient. We have been using this company for in excess of a year now and am happy to highly recommend them and am grateful for all that they continue to do. Thank you to everyone at Oakhouse Foods, definitely a 5*+ company.
Keren
4th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
5*
Terence Jolly
4th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
Always a friendly person on delivery and on the end of the telephone. Caters for all tastes and sizes of meals ordered. The firm is adaptable for all requests.
Wendy Anne Harley
4th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
I am not able to get to the shops so I am very grateful to get this service for groceries and meals.
1st August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Good quality frozen ready meals. Friendly service
Jackie Grocott
31st July 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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I love your meals, I would not go to anyone else!
Mr M J Kennedy
31st July 2024
Value of Products/Services or Work Performed: £1 - £1000
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I am almost 90 and live alone. I have always enjoyed cooking but now I have not the energy or strength and that led me to start using various ready meals. I eventually came to Oakhouse. The meals are frozen and delivered and stored in the freezer till needed. The contents are of good quality and the portions are just right for me. The delivery staff are very pleasant and cheerful which is really nice.
31st July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
This trader has treated us over the last few years, has been able to check when I have not ordered correctly or let me know if it is not in stock and rings me up to change. Thanks.
Russell William Copsey
30th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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All staff always very pleasant on phone and the delivery man. I cannot cook these days as I am 91 with health problems, but keep going!
29th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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5* - everything perfect.
David Ford
28th July 2024
Value of Products/Services or Work Performed: £1001 - £5000
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5* says it all!
Roger J Blindell
27th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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The delivery drivers are very good. They will come and put everything away for you. If you require it they are very friendly, very cheerful and very reliable The firm are very good, if by chance you forget to put your order in they will ring you up and ask you if you want anything. I would Recommend them to anybody. The food is very delicious and There is a very good choice to choose from.
Cyril Dodge
5th July 2019
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Wonderful service every thing you could want the best service you could get and we are grateful many thanks. The menu's are wonderful. Pat on the back for chefs. For the complete books. Every thing in them you need which is special for all of us. I will always rely on the service and enjoy spending time - time hat I need deciding what I want every week many thanks.
5th July 2019
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Could not get better. They are all so polite and helpful my sight is very bad. But can rely on them.
4th July 2019
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With care and attention
Thank you! The service I receive is beyond belief. I find they delivery service is first class. They even offer to stack away my orders and very friendly too.
Thank you! The service I receive is beyond belief. I find they delivery service is first class. They even offer to stack away my orders and very friendly too.
1st July 2019
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Frozen meals and Groches. The service is "First class". All the staff (including telephone and drives) Are caring - helpful and make you feel a good customer and there to be helpful and advise you.
1st July 2019
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Its a wonderful service always there to help. The service is amazing very happy with the service, the meals are outstanding like going out for drink taste and look great always bringing out new meals which is great.
1st July 2019
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Frozen meals twice monthly, good service and selection. We then only heat the meals and add our own vegetables or sides and puddings. Very good, excellent driver who puts our order into our garage freezer each time. He is also aware of our disabilities and will always help where necessary.
Completely trustworthy.
Completely trustworthy.
29th June 2019
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Very good and helpful. Very pleased it is nice to have a selection in the fridge to chose from.
29th June 2019
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Ready meals
Providen by Oakhouse Foods Very good.
Providen by Oakhouse Foods Very good.
29th June 2019
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Meals to your door if you cant do them yourself or cant get out. The service for food is good. Some of the meals with Mashed potato could do with a bit more in, you only get about 3 spoons full. I don't like the ___ otherwise meals are good.
27th June 2019
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Delivery of frozen meals. Very satisfied.
27th June 2019
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At 90 yrs old it is very good to have it all put away so nicely, a cheerful man, always making sure the food is put away in place that I get to.
I have made a few mistakes made lately and your man has soon corrected it and explained where I had gone wrong. Thank you for such lovely service all trained so well. The service is excellent cant fault it. Both those who deal with us can phone tos add onto our order so helpful ready to deal with us. Nothing too much trouble. Thank you all
I like the regularity of the delivery and all bank holidays too, so reliable. Never let us down though all weathers. Good on you boys.
As for the food cant fault it. I am a diabetic and I always find something to eat, good quality too and choice.
I tell everyone I wouldn't go back to the Wiltshire one again, 11 months was long enough.
Keep up the good work. Especially the new dishes of breakfast food. Cost is just right for pensioners.
I have made a few mistakes made lately and your man has soon corrected it and explained where I had gone wrong. Thank you for such lovely service all trained so well. The service is excellent cant fault it. Both those who deal with us can phone tos add onto our order so helpful ready to deal with us. Nothing too much trouble. Thank you all
I like the regularity of the delivery and all bank holidays too, so reliable. Never let us down though all weathers. Good on you boys.
As for the food cant fault it. I am a diabetic and I always find something to eat, good quality too and choice.
I tell everyone I wouldn't go back to the Wiltshire one again, 11 months was long enough.
Keep up the good work. Especially the new dishes of breakfast food. Cost is just right for pensioners.
23rd April 2018
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Review Comments
Efficient and delivered in good condition. I receive my meals.
The day after the phone call for my order.
The attitude is brilliant and helpful.
The day after the phone call for my order.
The attitude is brilliant and helpful.
20th April 2018
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Review Comments
Telephone call to place order and delivery to my door. Very good service.
13th April 2018
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Meal delivery. Very reliable.
Brilliant service.
Brilliant service.
13th April 2018
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Review Comments
Very good. Very satisfied with the service I receive.
The delivery man is always polite and very helpful, in fact after often brightens the day up.
Some of the meals I do not think are value for money, lack of vegs.
Also peas and carrots are very hard, fish dishes, some of them very low fish content, sometimes its hard to find the fish. On the whole I do benefit greatly, by having the meals.
The delivery man is always polite and very helpful, in fact after often brightens the day up.
Some of the meals I do not think are value for money, lack of vegs.
Also peas and carrots are very hard, fish dishes, some of them very low fish content, sometimes its hard to find the fish. On the whole I do benefit greatly, by having the meals.
12th April 2018
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Review Comments
My husband has to have pureed meals and oak house foods provide frozen pureed meals.
They are delivered weekly at the same day and time so efficiently and reliability. I ping up with my order usually on the Thursday and the delivery comes on the Monday.
We are extremely pleased with the service we receive, It makes so much difference to us both.
Heartfelt thanks to Simon, our delivery driver and to the office staff and the packers.
They are delivered weekly at the same day and time so efficiently and reliability. I ping up with my order usually on the Thursday and the delivery comes on the Monday.
We are extremely pleased with the service we receive, It makes so much difference to us both.
Heartfelt thanks to Simon, our delivery driver and to the office staff and the packers.
12th April 2018
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Extremely helpful, friendly, courteous. Brilliant.
11th April 2018
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Midday meals, once a week. Very satisfied.
8th April 2018
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Very Good. Couldn't be better service and meals excellent.
8th April 2018
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My weekly order given by telephone and delivered by Oakhouse Van. The service is excellent and members of staff very helpful and polite.
When I ask questions about types of food.
When I ask questions about types of food.
8th April 2018
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Delivery every 1 or 2 weeks, after a telephone call. I am very happy with the service provided.
6th April 2018
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I purchase main meals only since being unable to drive these meals enable me to have a balanced diet. I am extremely impressed, my meals arrive on Thursday morning mainly in the same time slot even when it was snowing.
6th April 2018
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It is very good, helpful and caring staff.
Polite, trustworthy, I wouldn't change. Service 2nd is none.
Desert ate mainly very good.
i.e. treacle pud, has no treacle.
Main meals do disappointment at times beef usually very tough and tasteless, fruity curry.
Rice should be moistened before microwave and curry even tho mild should taste of curry.
I could go on: This is not a complaint. Just a pointer. Do you have a tastier team?
I was a qualified (chef cook) for trust house 40 xxxx for many years.
Thanks.
Polite, trustworthy, I wouldn't change. Service 2nd is none.
Desert ate mainly very good.
i.e. treacle pud, has no treacle.
Main meals do disappointment at times beef usually very tough and tasteless, fruity curry.
Rice should be moistened before microwave and curry even tho mild should taste of curry.
I could go on: This is not a complaint. Just a pointer. Do you have a tastier team?
I was a qualified (chef cook) for trust house 40 xxxx for many years.
Thanks.
5th April 2018
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Review Comments
Meals delivered punctually with offers to put in fridge. Manusaba is spoilt by tough aubergine.
Cant you find a "gentler" veg?
Cant you find a "gentler" veg?
26th March 2018
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Meals as ordered. Good.
Would prefer a 'Traffic Light' description of fats, salts, sugar, sweet to current system.
Would prefer a 'Traffic Light' description of fats, salts, sugar, sweet to current system.